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Discussion on Filter Everything | WordPress/WooCommerce Product Filter

Discussion on Filter Everything | WordPress/WooCommerce Product Filter

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Hello and thank you, in advance, for your help.

I originally purchased Filter Everything Pro about 1 year ago. Also, today I purchased another support license, so I’m hoping you can help me out.

We are using FE Pro to create a variety of filters for filtering products by different attributes/terms. When we originally set this up about 1 year ago, everything was working great. However, the filter COUNTS are no longer accurate.

As an example, you can see in the screenshot linked below, we have a term called “Crypton” and it has been assigned to 36 posts. The back-end shows 36 published posts, and our query on the front-end shows 36 results. The counter, however, consistently shows the wrong number (in this case “32”).

https://sandbox.n-form.com/temp/fep/filter_count_does_not_match01.png

Sometimes the counter is off by a few numbers, sometimes it’s off by 40 or 50. We have many filters set up and most of them seem to be showing the wrong count.

I have spent most of the day today trying to troubleshoot this problem, and can’t seem to find the problem. I have cleared the cache, disabled the cache, updated plugins, disabled plugins, deleted filters, created new filters, disabled Ajax, and countless other things.

Do you have any ideas why my counters may be (consistently) returning the wrong count?

I can provide you with access to the site, if you have a method to communicate directly.

Thank you, for your assistance.

FE_support Author Team

So we checked the page with the issue, and it seems the problem lies somewhere in your custom template for that page.

For example, we installed the Code Snippets plugin and added a snippet to display the posts on the page via shortcode. We then created a new test page /fe_test/ and a new test Filter Set for that page, and the counters are displayed correctly there: https://prnt.sc/vQDvbCadOHQJ

Best Regards,
Victor

Thank you for following up.

As a reminder, our problem is that the counters are not reflecting the correct number of posts with a specific term assigned. The filtering works great, it’s just the counters that are problematic.

Upon further inspection today, this appears to be related to the ‘post__in’ parameter when building our WP_Query. If I remove the ‘post__in’ parameter, the counters work great. If I include an array of IDs via ‘post__in’, the counters are are always incorrect.

You mentioned that my error was related to a “custom template”, but ‘post__in’ is native WordPress query structure.

The counters are always incorrect if we use ‘post__in’ like this:

$posts_query = new WP_Query( array( ‘post_status’ => ‘publish’, ‘post_type’ => ‘cpt’, ‘post__in’ => $custom_posts_ids, ‘orderby’ => ‘post__in’ ) );

... but the counters are always correct if we do not use ‘post__in’:

$posts_query = new WP_Query( array( ‘post_status’ => ‘publish’, ‘post_type’ => ‘cpt’ ) );

Do you have any suggestions or examples for using ‘post__in’ in WP_Query while using Filter Everything Pro?

Thank you, in advance. Allen

FE_support Author Team

Hi Allen

We have added those parameters as well: https://prnt.sc/r1gg9djNHl4I and the results on the front test page are correct: https://prnt.sc/cFjEcLBv0u5l

So most likely, there is something else causing the issue. The post__in was just a part of it, or it may be using some type of dynamic values that are pulled too late to modify the counters correctly in the filter.

Best Regards,
Victor

I have Filter Everything Pro and was wondering if it is possible to set up the filters so that the main categories are displayed but are not part of the filter selection. Only all the subcategories will have the checkboxes. So for example:
PARENT 1
☐subcategory-1a
☐subcategory-1b
PARENT 2
☐subcategory-2a
PARENT 3
☐subcategory-3a
☐subcategory-3b
☐subcategory-3c

While it is important for the parent to be displayed for all categories, we just want to filter by the subcategories. Please advise!

FE_support Author Team

Hi MayoIntranet 

Thank you for choosing Filter Everything PRO.

Not out of the box, but you can achieve that by custom coding and template overriding: https://filtereverything.pro/resources/templates-overriding/

Best Regards,
Victor

Hello,

Following an attempt to transfer my website to another domain, the license was deactivated on the coindesprix.ma website, which is the main site.

This license key already used for two sites.

FE_support Author Team

Hi kstechno

You can send your license key via PM: https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites.

Best Regards,
Victor

I sent the credentials for my site but I cannot get past the account verification for the PM – I will forward you the details in the support email address.

FE_support Author Team

Hi kenricstrohm

All done! We just selected the second query in the filter set in the “And what to filter” section and hit the update button. Now it is filtering everything.

Best Regards,
Victor

Thanks, feel foolish that I dd not think of that. Much appreciated.

xamos13

xamos13 Purchased

Hi Victor,

I have two licences and I know my support has ended but I have a qq please.

On a category page e.g. https://cannabisdealsus.com/product-category/cbd/ if I select a merchant i.e. ” Headshop” then the filter shows products from other categories as well. It also changes the number of products in each category on the “Product Ctagories” module on the sidebar.

Your assistance woulod be much appreciated.

Thanks, Theo

FE_support Author Team

Hi Theo

Yeah, nothing weird about this, actually. What’s weird is how your page is pulling those products. For example, if we add any random GET parameter to the page: https://cannabisdealsus.com/product-category/cbd/?aaaa we’ll see all of the products on the page. So this is the root of the issue.

Best Regards,
Victor

Hi guys,

On my site, I’m trying to add the filter for an acf field that is for ‘days’ (days of the week). The filter in the backend of the site is ‘Activities Posts Filter’.

I’ve got the right meta key in place but it’s dishing out an error that says ‘There are no filter terms yet’ even though I have multiple posts that belong to the Activities post type with an assigned ‘day’.

Can you please let me know where I’m going wrong?

Have sent you credentials privately.

Thanks

https://glengararesidents.com.au/dev/activities/

The posts are showi.g fine. It’s the filter for this ACF that it showing nil. I think it may be the way I’ve mapped the ACF in the filter settings, even though I’ve selected ‘custom field’ and input the meta key..

FE_support Author Team

Whitespace before the meta_key: https://prnt.sc/-d5tL4hZHmqt we created the same filter below from the same meta key without the whitespace, and everything is working correctly. Please check these things carefully.

Best Regards,
Victor

Hi Victor – thanks for you response. You’re right. It’s working fine now. How embarrassing. Thanks again!

I’ve switched to using AJAX and something isn’t right. When I select something for the filter, it seems to work (I see the spinner) but the items on the right never change. Here’s one of the pages that are not working https://knotionscom.bigscoots-staging.com/knotions-back-issues-2/

FE_support Author Team

Hi knotions

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
Victor

Using Filter Everything Pro on a website where Divi is the Parent theme and how the product category pages are being run by a Divi Theme Builder template.

Shortcodes, mobile pop-up, and other filter behavior is as expected.

The issue is the Divi Woo Products Module will not update after the filter is applied or the page refreshed with the filtered URL.

I have reviewed all the notes in the documentation and much of the questions and comments, but cannot seem to find and answer.

What other Divi related issues could there be?

Thanks, KS

FE_support Author Team

Hi kenricstrohm

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please send the link to the exact page where you want the filters to work, so we can check it right away.

Best Regards,
Victor

I am using Oxygen 6, and I don’t see a way to add the widget. Am I missing it?

OK, I have just sent it.

FE_support Author Team

The sorting widget is displayed now. Not sure why the ID message doesn’t appear, it could be due to the theme specifications or the page builder. However, we used the second one to make it work. Usually, the IDs go from 1 and up.

Best Regards,
Victor

Excellent, great support!

We are using Filter Everything Pro on our website to filter clinic listings by location using an ACF custom field.

The filtering works fine, but the location dropdown does not update dynamically after the first filter selection. Even when a different location is selected, the dropdown still displays the initial selection. The filtering results change correctly, but the dropdown remains stuck.

FE_support Author Team

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Before that, please add some products or terms (as you did previously), and send us a link to the page where those items are not displaying correctly. Make sure to provide exact information about which filter term is showing the wrong counter, so we can test it and try to identify the issue.

Best Regards,
Victor

Thank you for your support. I’ve identified the issue, the filters were not updating because of cached data. I followed the documentation and added the parameter ?reset_filters_cache=true to the site URL, and after resetting the cache, the newly added clinics appeared correctly in the filter.

Everything seems to be working fine now. Thanks again for your guidance and quick responses!

Best regards, grofo team

FE_support Author Team

We are glad to hear that the issue was resolved.

Best Regards,
Victor

lucai12

lucai12 Purchased

Hello,

I’m using Filter Everything PRO on my WooCommerce website built with Divi Builder. I have created a filter set for products and inserted it into the page using the shortcode.

All products have attributes and terms assigned, but the filters display “0” items for every term, and nothing gets filtered.

In the filter set configuration:

The post type is correctly set to Products The “Where to filter” is set to “All archive pages for this post type” But in the “And what to filter?” (WP_Query) dropdown, no queries are available to select Is there a known compatibility issue with Divi’s Product modules? How can I get the filters to detect and work with the products displayed on the page?

Thank you in advance for your help.

Best regards,

FE_support Author Team

You should go through the PM link: https://codecanyon.net/user/fe_support

Then place the credentials here: https://prnt.sc/u9wYHrJ9V_Ee and hit the send button.

Best Regards,
Victor

lucai12

lucai12 Purchased

I tried, but it tells me “account verification in progress”.

FE_support Author Team

Try to send it via email: filtereverythingsprt@gmail.com

Best Regards,
Victor

Hi,

I’ve spent several days trying to find the right WooCommerce filter plugin, which honestly cost me quite a bit of time, nerves and money. I was relieved when I finally found Filter Everything, which seems to fit quite well overall.

Now I hope you can help me with a few open questions, especially one that concerns me from an SEO perspective:

1. URL structure and category linking

I noticed that each filter requires a prefix, which leads to URLs like this when a category is accessed through a filter: `https://url.com/women/*prefix*-clothes/` But the clean category URL would actually be: `https://url.com/women/clothes/`

This causes two problems:

  • The original category URL can no longer be accessed directly or linked properly.
  • On the filtered URL, the actual category content like the description is not shown anymore, only the generic content from the top-level category appears.

My question: Is there a way to fix this? Ideally so that the clean category URL is preserved and not changed by the prefix? Or am I missing something here? Also, if those original category URLs are no longer linked anywhere internally, is the content like the category description still relevant for SEO?

I’d really appreciate some clarity here.

2. Color filter – custom codes and images

Is there an option to manually define color codes for the color filter? And is it possible to use custom images for specific color options, for example for something like “Multicolor”?

3. Default selection of top-level category

I’ve noticed that the top-level category, for example “Women”, is always selected by default, even when I click on “Men” instead. The “Women” category stays highlighted in grey. Can this behavior be changed?

4. Performance for large shops

How well does the plugin perform with larger product volumes? We are planning to run a shop with over 10,000 products. Is Filter Everything suitable for that kind of scale?

I’ll also take a closer look at the documentation soon, but these are the most important questions I have right now. I’d really appreciate any help or input.

Best regards

FE_support Author Team

Hi iskomene

We are sorry to hear that. Actually, you can create SEO Rules to index the filtered pages, so it will direct users to the required page with the chosen filter. For example: site.url/product-category/smartphones/filter_color-silver/filter_ram-64gb/... For more information about it you can check this page: https://filtereverything.pro/resources/seo-rules/

In general, a refund is possible by submitting a form through the account where the plugin was purchased and waiting for a response. Please note that the support team does not handle refunds. Furthermore, we have no control over the refund team and cannot speed up the process or influence it in any way.

Best Regards,
Victor

Hi Victor,

Thanks again for all your effort and the detailed explanations.

Unfortunately, it still wouldn’t have been quite the right fit.

I’ve already submitted a request via CodeCanyon, so I’ll just wait and see.

Thanks again!

FE_support Author Team

Hi iskomene

In that case, you need to wait for a response from the refund team. It usually takes up to two weeks.

Best Regards,
Victor

pim17

pim17 Purchased

Hello,

I’m currently trying to add filters to the default tag taxonomy in Wordpress, but I run into the problem that the dropdown under And what to filter? remains empty while there are posts to filter.

I also have filters on custom taxonomies from pods. There everything works well. Any help resolving this would be appreciated.

Ririro team

FE_support Author Team

Hi pim17

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please send the link to the tag page so we can check it right away.

Best Regards,
Victor

Nice plugin

FE_support Author Team

Hi softnir

Thank you!

Best Regards,
Victor

Can I hide the title when there are no options in the selections? I have some custom meta_keys that are only used with different categories of items. If the top level category is not selected, I want to hide the filters that aren’t applicable.

FE_support Author Team

Hi mtisolutions

Generally, there are two options: “Hide empty terms” and “Hide empty filters.” The first option hides only individual filter terms with a counter of 0, while the second option hides the entire filter when all of its terms have a count of 0.

Screen of options in a Filter Set: https://prnt.sc/o2fr69sEV8Ay

Best Regards,
Victor

I need to filter a set of posts by “Category”... but I need the top level category to be in one section and the 3 sub-levels of the hierarchy (category) in the next sections rather than an expandable/foldable option.

I need this because I can only allow 1 selection (radio button) at the top/highest level in the hierarchy, but I need to allow multiple (checkboxes) for each lower level.

Is this possible?

FE_support Author Team

Hi mtisolutions

Thank you for choosing Filter Everything PRO.

This is not possible at the moment. All you can do right now is use this plugin: https://wordpress.org/plugins/custom-post-type-ui/ to create additional custom taxonomies for your posts, and then assign the required terms to each of them. This way, you can create a separate filter set for each taxonomy.

Currently, you are limited to only one filter per entity, so you cannot create two or more filters from the same taxonomy named “Category.”

Best Regards,
Victor

Hi – thank you for the reply, sorry for the delay… I did not get notification that there was a reply. Unfortunately, this is not going to be a good fit for me.

My filter needs to be able to filter by a hierarchy at a mid level and to allow nested filters on the same page. Unfortunately, I can’t repurpose a whole db/system to work around this using that plugin.

This seems to allow a custom parameter/name to be used in the query URL – could you not link 2 names to the same meta_key in the backend to build the query?

If not, is it possible to request a refund for this? I was unable to see this limitation in the trial version, but this does not seem to be a good fit for me.

FE_support Author Team

Hi mtisolutions

One thing you can try is using template overriding: https://filtereverything.pro/resources/templates-overriding/ to create the required templates and include your modified functions there to handle the hierarchy filters as needed.

The support team is not working with the refunds. But to be honest, this does not fall under the refund policy, as this functionality is not described anywhere as something that can be achieved. So, there’s very little chance it would be covered under CodeCanyon’s refund policies.

However, you can describe the functionality in detail and provide some references to how it should work on the front end. This way, we can pass the information along with the references to our development team, so they can consider including it in future updates.

Best Regards,
Victor

Hi, I’m trying to properly configure the Filter Everything Pro plugin, but I’m encountering an issue on the front end. The message shown is:

“No one Filter Set is related to this page. You can configure it in the Filter Set -> ‘Where to filter?’ field.”

Here’s a screenshot of my current Filter Set configuration: https://jmp.sh/kbZ2ykIC

My goal is to filter posts displayed using an Elementor Loop Grid on a specific page. Could you advise if I’m missing a step in the configuration or if there’s something specific I need to adjust to make it work with the Elementor Loop Grid?

Thanks in advance!

Done, PM sent!

FE_support Author Team

All Done!

A couple of issues:

1) Filter Prefixes (they were repetitive and broken). So we deleted two filters, created them from scratch, and added meaningful, unique prefixes to the filters.

2) The only issue with the AJAX settings was that you didn’t add a dot or a hashtag before the name of your class or ID. The dot is for classes, and the hashtag is for IDs.

3) We added a small CSS snippet in Filters > Settings > Experimental > Custom CSS to make the chips display nicely in a horizontal layout.

Best Regards,
Victor

Thank you for your help!

Hi

i dont know what it is but i am limited to add filters to a set. And when do the values allready been filled in but cant change it. Cache in wp self? or bug?

FE_support Author Team

Hi erkankerem

Thank you for choosing Filter Everything PRO.

If you are referring to creating multiple filters from the same entity like “Product Category” or “Tag,” this is not possible. You can create only one filter per entity. For example, if you’re using WooCommerce, you need to create separate attributes and apply them to your products, such as Color, Size, etc. Then, create a filter for the Color attribute, another for the Size attribute, and so on.

If you’re using filters for your own CPT (Custom Post Type), you can use this plugin to add the required number of separate custom taxonomies to your CPT to create individual filters from them: https://wordpress.org/plugins/custom-post-type-ui/

Best Regards,
Victor

Hello I have added filtereverything pro to category pages. Filter just works great on filtering but SEO rules does not fire. How can I achieve seoı filter to be applied on category that includes filtering?

Lets say I have a category named mycategory in which the filterset is applied. Along with that I have sub filters as filter1 and filter2 for the same filter set.

For example; If I set seo rule to be applied to any category and any filter1, SEO rule doesnt fire up.

What Sould I do to make category pages work with the SEO Rules? Thank you.

FE_support Author Team

No, our plugin only index/noindex the filtered pages, not the physical category pages. You cannot have both indexed filters from the “Category” taxonomy and apply SEO rules to the actual category pages with category filters at the same time.

Best Regards,
Victor

Can I have all possible combinations of seo rules for different taxonomies? I dont want to create them by hand. A code to add SEO rules by php code would be very usefull to me. I will only change some part of it to fit my description and title needs.

FE_support Author Team

Hi erburaktr

Creating SEO rules is a manual process, so there is no automated code. If such a code existed, it would likely create many incorrect rules, as this is a complex process to fully control.

Best Regards,
Victor

Hello. We have created a product gallery filtered by parent and child categories. You can view it at this link: https://limousin.eus/website2025/soluciones-packaging/

Everything is working correctly, but we need the child category to have a margin to the left compared to the parent category to improve the hierarchy of categories and improve the visual usability of the filters.

I am attaching an interface design to better explain our need at this link: https://files.fm/u/8pdas4jpba

How can we do this?

Thank you.

OK, now I can see the filter.

But I’d like to fix a small display issue on the home page:

Every time I select a category, the entire page reloads and returns to the top of the page. It doesn’t stay in the filter section.

Can this issue be fixed?

Thank you.

FE_support Author Team

Please check this page on how to use AJAX filtering: https://filtereverything.pro/resources/ajax-instructions-only/

Make sure to go through it thoroughly without rushing or skipping any parts, as that often leads to incorrect behavior.

Best Regards,
Victor

OK thanks.

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