529 comments found.
I just check few of you Youtube videos about this product, but I don’t find anything related to signing up on meta business and how to actually get the Token. I only found the registeration process for WhatMarks platform. Can you please share step-by-step guide as to what is needed from Meta’s side.
that’s already mentiond in our online docs.
Do i need to be a meta verified platform to use or sell this software ?
No. But your tenant require to register mobile number on meta account.
Okay thats the case i know, someone told me as a software also need to be meta verified, Needed a clarification on that. Thank you!
Hi,
I cannot see the API option in the demo login.
Is this feature available? If not, when can we expect to hear from you?
Api and webhook will be added in next major update
When can we expect this major update?
So that I can plan accordingly.
Thank you.
this is the ideal time to make a purchase. The price will increase after adding valuable features.
I have purchased the script to support the project, I hope that new updates will come soon with some (or all) of the options I mentioned.
- Delay (seconds or minutes) - Tag to organize clients/leads (or groups). - AI agent (URL fed, DOC, FAQs) - User Input & Custom Fields - Webhook
Will see. But can’t promise
Hi, you are doing great job.
I was checking your application and tried to understand if we can create lifetime plans and credit based plans.
Credit based plans means, we will sell credits instead of Monthly or yearly expiration.
Those credits will be available for lifetime and user can purchase another credits pack if they need.
Is it possible?
Can we create lifetime plans as well?
Thank you
No response?
Sir for that you will require to custom changes in our software as per your custom requirement
Hello,
My questions below:
1.. Possible to create prepaid plans, meaning without card storage by user ? 2. PayPal integration? 3. Normal website hosting will do ?
Thanks
1. Script support offline payment, stripe and razorpay payment gateway. We implemented subscription based concept but not storing card information. How ever prepare plans are not available but instead of that you can use our credit management concept.
2. Yes certainly. It is already in our pipeline 3. Yes shared hosting, vps and cloud based hosting etc…
You can explore all the features by checking our online demo.
I want to ask two questions in order to make the purchase. 1) when the new update arrives 2) in previous comments I left some basic annotations that we need in the flow builder. I analyzed again and another basic function we need is to be able to capture customer information, if we need to save some specific data and then be able to reuse it is important and so consider adding a delay and a way to capture customer information from the flow builder as a basic update.
Translated with DeepL.com (free version)
Thank you for your continued interest and support.
We’ve already released several versions of the application and are actively working on major updates—there’s a lot in the pipeline aimed at improving the overall experience and features.
Regarding your second request, we’ve taken note of it and have forwarded it to our development team for consideration. However, please understand that while we do our best to accommodate valuable suggestions, we cannot promise implementation of every request, as different buyers often have different and sometimes conflicting requirements.
Our goal is to build a platform that provides value to the majority and balances flexibility with stability.
Thanks again for your feedback!
Exactly and I know that this function is for any basic global type of business that needs additional customer information.
Can you please point out that is the current process of onboarding users. And some information about WhatsApp business API. What is needed from client side , will they be able to create meta business account from here?
Yes, our SaaS application is built on the official WhatsApp Cloud API provided by Meta. You can learn more about it here: https://developers.facebook.com/docs/whatsapp/cloud-api/
What our application provides: A complete onboarding flow to create or connect a Meta Business Account
Phone number registration and verification
Automated token, webhook, and WABA setup
Ready-to-use messaging, campaign management, and automation features — all within the app
What is needed from your side: A valid Facebook (Meta) account
A Meta Business Account (can be created during onboarding)
A fresh phone number (not linked with another BSP or WhatsApp)
Is website in the name of client also a requirement?
No
I would like to understand the key differences between the embedded sign-up method and the current onboarding process. Is the embedded sign-up approach aligned with the standard industry practices followed by other companies?
Currently, I have purchased the WhatsApp Non-SaaS version, but I find myself completely stuck post-purchase. The primary challenge is that migrating from another service provider is not straightforward. In fact, it appears that I would need to completely delete the existing setup, potentially lose the verified (blue tick) status, downgrade the account, and then initiate a fresh migration to this new system.
This process is quite complex and poses a significant risk to customers, as it involves starting over from scratch. Additionally, the current SaaS platform seems incompatible with this transition—since users must be registered as new users on the Cloud API, those who are already integrated with another platform’s API cannot migrate without disruption.
This limitation makes it practically impossible for existing businesses to switch platforms smoothly. I would appreciate your guidance on whether there’s a workaround or upcoming support to ease this migration process.
Thank you for your message. The embedded sign-up method is Meta’s latest and preferred industry-standard approach for onboarding new numbers to the WhatsApp Cloud API—it’s fast, user-friendly, and built for SaaS platforms.
Migrating requires disconnecting the existing setup, re-verification, and starting fresh, which may risk downtime and badge loss sometimes
We offer free installation support for fresh setups and to help users validate and troubleshoot their WhatsApp Business API setup, we’ve developed a free WhatsApp Business API Debugger available at https://corbitaltech.dev/waba/ — accessible to everyone, whether or not you’ve purchased our module. You can enter your WABA details and instantly verify if everything is configured correctly.
Since you’ve already purchased our Non-SaaS version, feel free to open a support ticket on our portal — we’ll be happy to assist you further with your setup and migration queries.
Can this provide support to clients at a tenants? for ease to clients tickets and such. this is aside from tenant admin support
We’ve introduced a built-in support ticket system that enables seamless collaboration between the admin and tenants. Admins can now manage tenant queries efficiently in real-time and Admins can log in as any tenant with a single click—allowing full access to the tenant’s dashboard. This empowers admins to directly troubleshoot issues, provide hands-on support, and ensure a smoother experience for all users.
may i know reply bot is linking to open ai or keyword reply?
Keyword-based auto-bots have already been implemented, and the OpenAI-based personal assistant feature will be included in the next major update.
Hello I purchased your code and domain setup, file upload, create database and enter url “https://mydomain.com/install” but it showing this file does not exist, Please provide proper path
this is not the correct way. you can read it here: https://docs.corbitaltech.dev/products/whatsmark-saas/web-interface.html#create-domain-subdomain
or create support ticket on our support portal
I agree with others, if you could make your script works like whatsapp web, just reading a qrcode (using bailey, or evolution API, or something like this) would be great! So,certainly I will buy. Thanks for the great job;
Thank you for your interest and kind words!
However, I would like to clarify that the method you’re referring to (using QR code-based connections through libraries like Baileys, Venom, or Evolution API) is not part of the official WhatsApp Business API by Meta.
Using such unofficial or reverse-engineered methods can violate WhatsApp’s Terms of Service and may result in your number being permanently banned by WhatsApp. For security, reliability, and long-term use, we strictly follow Meta’s official Cloud API.
Hello,
Just following up on Ticket #1757 — I would really appreciate your support on this issue as I’m currently unable to proceed with the WhatsApp Business setup due to incorrect access credentials and no way to reset or go back.
Please let me know how soon this can be resolved.
Thank you in advance!
replied to you. Please check
I am getting 404 error while running the script. I have extracted zip file to main domain. However i can access installation page via public folder but no button to move to next step
this is not the correct way. you can read it here: https://docs.corbitaltech.dev/products/whatsmark-saas/web-interface.html#create-domain-subdomain
or create support ticket on our support portal
I am getting the installation page however not getting a button to go next. I have followed the instructions. Your support system doesn’t allow me to login with envato its giving 500 error.
contact via https://prnt.sc/RDmz-5EtyvSg
Do it have two way communication or it just to send only? I wanted to have whatsapp message landing on CRM.
another question, what’s the tool you have used in the screenshot below
https://camo.envatousercontent.com/859ab5d3096f2aa68ad98138aa956fe92e7ad6b1/68747470733a2f2f696d673030312e70726e747363722e636f6d2f66696c652f696d673030312f5542414c716d3864534b2d4866363268742d546a58672e706e671. It’s two way communication. You can send message and you can receive messages 2. Vue.js
Is there still no way to incorporate the possibility of using this with WhatsApp Business by simply reading a QR code, as with WhatsApp Web? They are considering it. There are many people who don’t want to use the Meta API; they want simplicity, and simply reading a QR code is quick and easy.
That’s why I see it’s only with an API, but I’m wondering, are you considering or do you soon plan to enable the option to use this without the meta API? Just by reading QR codes like on WhatsApp Web?
Using such unofficial or reverse-engineered methods can violate WhatsApp’s Terms of Service and may result in your number being permanently banned by WhatsApp. For security, reliability, and long-term use, we strictly follow Meta’s official Cloud API.
i agee with @skyfreeindia
Regarding pusher settings can you also add option to add it in admin to enable global and if tenant wanfvthey can also add their own.
Please Add it in next update almost every user does not know how to setup it so please add this
Sorry but we don’t have plan for that.
Hello, I have a Grandstream UCM6510 telephone exchange. I want to send an IP address from it, such as the caller’s number, to send a WhatsApp message directly to the caller. Does your system support this? We also don’t want to use Meta. We want customers to log in using a QR code, not linked to the Meta Business Platform. Is this supported? For further clarification, our IP address sends the number of the line that received the call. For example, if the receiving phone number is 101, a message specific to the receiving phone number and its own workflow will be sent to the customer. Another phone number, for example, 102, is specific to room service. A different message, specific to room service, will be sent to the customer.
Does your system support all of these features?
our script is based on the WhatsApp official cloud api.
Pre sale question 1) In tenant/user login I see option to add favicon and business names under system, what’s the purpose. I believe it should be only for super admin
2) Tenant has email template option still not able to understand the purpose.
3)Do each tenant need to add pusher to receive or send message in chat ??
4) Language also present for tentant. If tentant can only add one waba number per account then why pusher, Language and system settings are visible or available to them these are to be for super admin right?
I’m confused with this part, apart from this the software is awesome
1) In tenant/user login I see option to add favicon and business names under system, what’s the purpose?
This feature doesn’t directly affect any functionality and will be removed in a future update. Currently, by adding a logo and favicon, the tenant can see their own branding inside their dashboard area.
2) Tenant has email template option but not sure about the purpose?
As a tenant, you can customize the email content as needed. For example, when a lead is created, assigned, or a new staff/user is added — an email is sent. So the tenant can set their own content for these emails.
3) Do tenants need to add Pusher to receive or send messages in chat?
Yes, we use Pusher for real-time messaging in the chat screen. It provides a live chat experience. Each tenant needs to configure it individually because Pusher has a free tier and then becomes paid — per usage.
4) Language and other settings are also visible to the tenant. Why, if only one WABA number is allowed?
Even if one number is allowed, tenants can still change their own language settings. For example, one tenant might use English, another might prefer Spanish. Pusher settings are also per tenant to help monitor individual usage. If configured centrally, it wouldn’t be possible to track usage per tenant. Other system settings visible to the tenant are scoped per tenant only.
Thanks, regarding pusher settings can you also add option to add it in admin to enable global and if tenant wanfvthey can also add their own. Reason why I’m saying mostly of my users don’t know what is meant by pusher it’s really tough for them to add instead a global setting I can manage the charges of pusher myself
that require many changes in code.
Yes, in next upadte please try to add this. Most of waba users are non technical person they will just know basic stuffs.
Also in your road map, add option to have multiple waba per tenant I have users who have more than 3 numbers they will expect to have everything under one account.
Kudos to your team for replying every message promptly and quickly.
Thank you for your interest. At the moment, we do not have plans to add those features. However, you’re welcome to purchase our script and customize it as per your specific requirements.
Atleast modify the pusher setting for now. Definitely users will find it difficult to setup.
It’s very easy those we can connect waba. Can create account in pusher. It’s just 2 min task.
its easy for us but for users whom we sell definitely its big task they will keep question what is pusher why I need to use that . I’m using other scripts as well were I’m using my pusher setting for all my users so they just need to use embedded login to add their number and start using it. Its simple