529 comments found.
I want to have clarification for following: 1. My clients can connect their whatsapp number (usiing meta) and send messages with their numbers. 2. How Many numbers can they connect? 3. What about templates? DO they need to create templates in our platform or in meta everytime? 4. Meta API charges + our platform charges is what our customer pays for the service, right? 5. If my client want to use this whatsapp to send a OTP messages, in PHP or mobile and he will need API access to our platforrm, how can that be done? Is this feature included? if not, is this feature intended to implement? If yes, by when I can expect this? 6. Can they check the report of delivered and undelivered messages?
1. yes
2. one number at a time
3. All templates must be created and approved on Meta (WhatsApp Business Manager). WhatsMark allows you to use approved templates inside the platform. But initial template creation and approval must happen in Meta’s WABA dashboard.
4. Yes, customers need to pay both: Meta API Charges – Charged directly by Meta (based on message category, region, etc.). WhatsMark Platform Fee – This is your platform’s usage/subscription fee.
5. Currently, WhatsMark does not yet provide external API access for OTP or programmatic message sending.However, this feature is under consideration and is part of our upcoming roadmap.
ETA: This feature is planned, but we do not have a confirmed release date yet.
6. Yes, delivery tracking is included. Clients can see status reports like Sent Delivered Read Failed / Undelivered
These reports are available inside the Campaign Reports or Message Logs (for bots) section of the platform.hello i sent email from leonardowilliams22@gmail.com ... still not attended.. please check issue is urgent and i cant use your support site
replied to you.
The issue was resolved, and I replied to you with login details. thank you.
as i can see when user is on the login page https://whatsmark.dev/login then there is no button or link to back on Landing page or Home page consider adding it in next update.
it’s working fine from our side. let’ create support ticket if you are facing any issue.
Hi, Pre purchase question. I want to offer subscription plan to my client where i will charge them. Which license i required for this ? I am confuse between regular license and extended license. Please help so i can purchase the right one. Also i checked the demo but their is no flow builder in demo .
A regular license is fine for you. The demo has reset every 3 hours; that’s why. though you will get Flow Builder with regular license.
will you add logic features like auto reminder, condition, time out for bot flow
yes. you can submit complete details on our support portal.
i am talking about this https://ibb.co/b59dcsv5 like botflowapp.com
we have our own roadmap.
Hi. Any plans to incorporate qr based whatsapp number registration. As i see its meta Api based registration of number
QR-based registration is not supported in the WhatsApp cloud api.
Hello, quick question based on my previous experience with out SaaS product. If I purchase this $54 product, I will get the SaaS Whats App tool where tenant can enrol to the subscription I am offering to them. I will integrate my own payment gateway from Razorpay or Stripe.
Or do I nned to by the extended licence of $299 to run the SaaS.
I know your product is good as I am using the “WhatsMark: WhatsApp Marketing And Automation Platform with Bots, Chats, Bulk Sender & AI” tool.
Hello,
Thank you so much for your kind words. We’re really glad to hear you’re already using our “WhatsMark: WhatsApp Marketing and Automation Platform” and finding value in it.
To clarify your question:
Yes, with the Regular License ($54), you can run the SaaS version of the product for your own company. This means:
- You can onboard tenants/customers under your brand,
- Offer subscription-based plans,
- Collect payments via Stripe, Razorpay, or offline methods (already integrated).
This setup allows you to monetize the platform for your own business.
However, if you plan to:
- Resell the platform to others as a product,
- Rebrand or white-label it for other clients,
- Or offer the software itself as a service for resellers,
Then you’ll need to purchase the Extended License ($299).
If you have any further questions or need help choosing the right license, feel free to contact us via our support system. We’re here to help.
Kindly note: The price may increase soon, as we are continuously adding powerful new features and delivering more value to the script. So this is a great time to make your purchase at the current price.
Hello, I purchased your script but haven’t downloaded it yet. I just want to confirm: does this script work as a SaaS platform that allows users to connect their own WhatsApp number and automate using the WhatsApp Cloud API?
Can users connect their own API, or can I, as the platform owner, configure a parent API for all users?
Setting up an account can be complicated for newcomers, especially if they lack technical knowledge. That’s why it’s important for me to offer my own WhatsApp Cloud API and Meta App, with messaging costs already included in the subscription plans, so users only need to add their phone numbers.
That’s not possible. Every tenant must have their own number, waba id and meta account details. You can check WhatsApp cloud API documentation for more information
So who is paying for the messages sent with the Cloud API? Me as the platform owner, or the costumer?
Your tenant
the documentation is a mass, i have installed several softwares from thus site without proper knowledge of they technology, but this one is a mess, i tried inboxing support they require module version, when i enter 1.1.0 it does not match my purchase code …. totla mess i tell you
Please try again and provide as much detail as possible about the issue you are experiencing.
i still cant send ticket, what is module version installed in my crm while i haven’t even installed the software, i am getting error when entering database details > Database connection failed: SQLSTATEHY000 Access denied for user ‘sendzad7k4a0_Sendza’@’localhost’ (using password: YES) while user and DB is created and given all previllages as needed
you can mail us this way: https://prnt.sc/RsUJaL9xQsl9
thank you.
Does it support PayPal payment gateway?
we will add support in the next update. right now offline payment, stripe and Razorpay gateways are supported.
Thanks, when will the update be done?
Very soon. However we cannot give you ETA.
I hope this message finds you well.
I recently purchased the WhatsMarkSaaS – WhatsApp Marketing & Automation SaaS Platform and I’m very pleased with the features and overall value it offers.
As I explore opportunities to expand my marketing capabilities, I would like to inquire whether your team currently offers – or has any plans to support – additional social and messaging platforms such as LinkedIn, Instagram, and Viber within the same system.
These channels are particularly relevant for my target audience, especially LinkedIn and Instagram for B2B and influencer outreach, and Viber, which holds significant market penetration in North Macedonia, where my business operates.
If such integrations are in the pipeline or available as separate modules, I would appreciate any information regarding roadmap, pricing, or potential custom development.
Looking forward to your response.
Best regards,
some info ????
initially we have a plan for Facebook and instagram only.
Hello,
I’m kindly following up on Ticket #1731. Could you please assist me with this issue as soon as possible?
Thank you for your support.
Best regards, Sherif
your isntallation has been ready. next time, please don’t ’ pressure on us. as we already told you, it’s the weekend.
Your new update is very interesting, the flow builder is great, but it is still not competitive with other scripts on the market. Additional features of the flow builder: delay (possibility to wait a few seconds before sending another message), Labels.
And AI function, all scripts are already offering this function, and it is vital to be able to compete not only with those here in codecanyon, in the current market.
But what a great job
Thank you for your kind words! Yes, our script was released just a few days ago, and we are actively working on rolling out a number of exciting and powerful features. These include:
Custom domain and subdomain support Third-party application integrations personal assistant feature
And many more enhancements designed to improve functionality and user experience
As we continue to add these premium features and integrations, the pricing will be revised accordingly. We truly appreciate your support and feedback as we grow and improve!
Dear Support Team,
I hope this message finds you well. I’m reaching out to follow up on Ticket #1731, as I’ve been trying to get in touch through the ticket system but have not received any response so far.
Could you kindly check the status of this ticket and provide an update at your earliest convenience? Your support is highly appreciated, and I look forward to your response.
Best regards,
SHERIF
It’s weekend that’s why. Replied to you
I sent you a ticket, please help
We will do our best to assist you, but please note that due to the weekend, our support responses may be delayed. We appreciate your patience and understanding
Hi there,
Thank you for your earlier response.
I totally understand the weekend delay — just checking in now to see if there have been any updates regarding my ticket (#1731) about the installation issue (symlink error).
I’m currently finalizing my setup and would appreciate any guidance or a workaround if available.
Looking forward to your update. Thanks again for your support!
Best regards,
setup has been done.
When are updates expected to be released that do not require the official WhatsApp API?
Our entire application connects to the official WhatsApp Cloud API. we don’t have a plan for an unofficial whatsapp connection. It may permanently block your number.
I currently use whatsham, but it hasn’t been updated for a long time. The buttons in WhatsApp don’t work. The project has been abandoned. I need a new, revitalized WhatsApp, but with the same easy and user-friendly connectivity as whatsham.
you can read our item description, docs, and youtube videos. if it’s fulfill your requirments then you can purchase it.
I’m interested in purchasing your SaaS script to run as a business, including integrating a payment gateway for my customers. Could you please confirm if the regular license is sufficient for this use case, or would I need an extended license?
If you are using it for your own business, then a regular license is acceptable for that purpose. However, please note that rebranding, reselling beyond the scope of your license is strictly prohibited with regular license. You will need to obtain an extended license in this case.
Thank you for the clarification.
Just to confirm, I plan to use the script for my own SaaS business, where customers will pay for subscriptions to buy our WhatsApp services. They will only be using the services through my platform and will not be purchasing or reselling the script itself. Based on your explanation, this usage should be acceptable under the regular license, correct?
Please let me know if I’ve understood correctly. Thanks again for your assistance!
Yes. Regular licence is good for you
whats your requirement software to run this ?
thanks for reply, I see that docs that feature : proc_open, proc_close, proc_terminate, proc_get_status . Some hosting not approve this function.
It is recommended not to require this.
I was buy please help me to install and make ITS works sir.
Sure. You can create support ticket on our support portal and provide all necessary details. Our team will do setup for you
I was self setup. ITS work instalation. Now i need finish for waba. A question. Meta WhatsApp API Webhook ITS required for waba or just only webhook?
Both are required
Pre sale question: Do you have any plans for implementation of API access for tenants to use our platform to send transactional messages on whatsapp? like integrating it to their ecommerce or their own applications.
yes, we are releasing api and webhook module in the next month, and then woocommerce and shopify addon.
eCommerce Webhook Notifications add-on is released now
for more info vite this link : https://codecanyon.net/item/ecommerce-webhook-notifications-addon-for-whatsmarksaas/59498277
Pre Sale Questions: 1. As it is for a single user or client, would I be able to change the domain if I’m moving to another domain? 2. Can I do customization in the code as per my needs and add functionalities? 3. In case of an update from you, will any changes done by me will be wiped? 4. Will you install this on my Linux system? 5. It looks incomplete without embedded signup.
1. I believe you’re referring to the custom domain feature. This feature is not available now, but we plan to add it to our extended license offering.
2. Yes, you’re allowed to make custom changes for personal use only. However, please note that rebranding, reselling, or modifying the code beyond the scope of your license is strictly prohibited as per Envato’s licensing policy.
3. Yes. (however we can help you to handle this situation.)
4. Yes, we offer free one-time installation service for all customers.
5. The embedded signup is not mandatory to use WhatsApp Business API (WABA). It’s simply an optional feature designed to help onboard clients more easily. That said, we’re currently working on this and will be releasing it soon as a separate add-on.
1. There may be confusion. Suppose I installed this app on abc.com, and after a while, for some reason, I am moving to another hosting with another domain, xyz.com. So I can install it on xyz.com, right? 2. So we need to stick with your code and the features you are offering, as it is obvious I will not do it for personal use only.
1. Yes, certainly. 2. Please note that we are actively adding new features to the script. Since it was released only a few days ago, there are still many features in the pipeline. You can always compare your installed version with the latest version to see what’s been added or modified—including updated files and improvements.
Is it possible to use unofficial WhatsApp API? Ex.: Baileys
No
Pre-sale questions.
- When are you planning to release WooCommerce and Shopify add-ons? - When will you add the WhatsApp embedded sign-up feature? - When will you add a WhatsApp AI chatbot? - When will you add the WhatsApp product catalogue, form, calendar and payments through flow builder?
I am interested in buying this script, also. If you provide separate add-ons, I would love to buy them.
Thank You
The embedded signup, color theme, WooCommerce, and Shopify, as well as the AI personal assistant feature, are on our to-do list. We’re actively working on adding many new features to our application. However, it’s difficult to provide an exact ETA at this moment.
Can i just wait 10 to 15 days then if you release any new version with one of the features then i can purchase that.
We’re unable to provide an exact timeframe at the moment, but we can assure you that the requested features are in our development roadmap. Please note that the price may increase once these features are added.
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