697 comments found.
Greetings from Malaysia. Pre-purchased question:
1. Can the referral link be shortened to: https://demo.redefiningtheweb.com/donaldtrump2. Can the registration form include: “Referred by:” so we can identify who sponsored whom?
3. Can the landing page include: “This great opportunity is brought to you by: Sponsor’s Name, Phone Number, Email.”
Thank you in advance
Hello kangrazzi,
Thanks for showing interest in our plugin.
Currently these features are not available but we can customize as per your requirements.
So if you are interested then please generate ticket over our support desk – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
Thank you for your fast and kind answer
Is it possible to add a form to enter an affiliate code at checkout, to ensure buyers can use the affiliate code they want, as a precaution in case they forget their affiliate link?
Hi Hamidah378,
Unfortunately this feature is not available currently in the plugin. However, the admin can generate coupon for the affiliate which the affiliate can share with buyers which they can apply at checkout so that affiliate can get a commission for that sale and if discount is set then buyers can get a discount.
If you want add form on checkout then please create a ticket over our support desk from the link below.
Ticket-> https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
Hi, I purchased this plugin approx. 3 years back. after installing it on my website i uninstalled it after few days. now i have purchased a new domain and i am not working on previous domain. can i install and activate your plugin on my new domain. please guide.
Hi bankdealsin,
A button is provided in the plugin admin settings to remove the purchase code from the existing domain so it can be used on the new domain. For more enquiries please create a ticket over our support desk from the link below. Ticket-> https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
Hello, I can’t activate the plugin, and it won’t become active. I’ve switched the PHP version to 8.1, but it still won’t activate. Does the plugin not work on PHP versions 8.1 and 8.2?
I understand the issue; I needed to install the first MLM. However, now I have a different problem. I’m entering the purchase code, and it’s not activating. I’m not using this license on another website. What could the issue be?
Hi tolgaonly,
Please create a ticket over our support desk from the link below and our technical team will help you with this.. Ticket-> https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
My MLM pay plan is a 3 level plan. Infinitely wide, 3 levels deep. Will this support that? Thank you in advance!
Hello Teamkenb,
Thanks for showing interest in our plugin.
MLM plan with 3 level depth and unlimited children at each level is supported in our plugin through the Unlimited MLM plan.
Thanks and Regards RedefiningTheWeb
I am talking about this plugin package, I need the following 4 features, does it provide them all? 1/ Lifetime commission: User A is the person who registers for an affiliate account. User A will use the referral link to refer users B, C, D,... to register for a regular user account (not affiliate account). Every time user B, C, D orders my product on the website, user A will receive a commission on the total order. Commissions will be generated unlimitedly every time user B, C, D places an order. 2/Affiliate dashboard. 3/ List of referred users on the dashboard. 4/ Affiliate registration and login form.
Hi elsyenjoy,
Thanks for shwing interest in our plugin.
The features of Lifetime commission, Affiliate dashboard, Affiliate registration and login form are all available in the plugin. Also, the affiliate can view the referral table in the affiliate dashboard which displays the commission details and name of the user from which the commission is earned.
If you have any other queries then please create a ticket over our support desk from the link below. Ticket-> https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
thank you for your reply.
Your demo does not work.
Trying to log in herehttps://preview.codecanyon.net/item/wordpress-woocommerce-affiliate-program/full_screen_preview/23580333
just returns to that page.
The My Account menu option says there is no such link.
I would like to see what your app does but I cannot
Please remedy.
Hi Krammig,
You can view the Frontend demo of the plugin from the link mentioned below: https://demo.redefiningtheweb.com/wordpress-woocommerce-affiliate-program/affiliate-page/Thank you!
Best regards, RedefiningTheWeb
Sorry I should have been more explicit, I am talking about the Back-End Demo
Hello Krammig,
Currently backend demo of pro version is not available but you can try our lite version – https://wordpress.org/plugins/affiliaa-affiliate-program-with-mlm/
Thanks and Regards RedefiningTheWeb
Hello, I sent a request to revoke all 3 license with their purchase details. No longer have access to the domains and we will use them in a new websites. thank you so much
Hello gmd128,
Kindly create a support ticket and provide your purchase code. Our team will assist you shortly.
Thank you! Best regards, RedefiningTheWeb
Your ticket system is not working on my part. I created 2 tickets and they are not reflecting. I send you the plugins details in your email. Kindly check it out. Thanks.
Hello gmd128,
My team has already replied on your both ticket. Please check your mail box.
Thanks
here is my ticket #9462, reply as soon as possible
Hello tiru,
Our team has already replied over ticket.
Thanks and Regards RedefiningTheWeb
I requested support weeks ago, was asked for login info which I sent and nothing has been done; I am back here hoping someone will read this and respond; If one is going to base one’s business on this plugin, one needs more responsiveness.
Hello jjild,
Sorry for the inconvenience caused to you. Can you please share ticket number so that I can check what’s your ticket status.
Thanks and Regards RedefiningTheWeb
Hello, due to security issues with your plugin, we’ve had to pause its operation until you update it, as it’s highly vulnerable. Attached is the security report that Google and its partners sent us:: This vulnerability is highly dangerous and expected to become mass exploited. This could allow a malicious actor to escalate their low privileged account to something with higher privileges. After this they could take full control of the website if high privileges are gained. https://patchstack.com/database/wordpress/plugin/wp-wc-affiliate-program/vulnerability/wordpress-wordpress-woocommerce-affiliate-program-plugin-8-4-1-authentication-bypass-to-account-takeover-and-privilege-escalation-vulnerability?_a_id=350
Hello,
The security issue you mentioned was indeed reported in version 8.4.1 of our plugin. However, we addressed and fully fixed this vulnerability in version 8.5, which was released over a year ago. You can also verify this fix on the Patchstack website itself — it clearly shows the issue was resolved in version 8.5.
The latest version is now 8.7, which includes additional improvements and security updates. It looks like you’re using a very old version of the plugin, and we strongly recommend that you immediately update to the latest version to ensure full protection and optimal performance.
Please let us know if you need any assistance with the update.
Best regards, RedefiningTheWeb
hi. looking at your changelog, latest version is 8.7.0, but why when i download, i got version 8.4.1. where can i download latest version?
Hello faizalhaini,
Thanks for using our plugin. Our technical team has already replied over ticket on 26th june.
Thanks and Regards RedefiningTheWeb
I would like to know if your plugin is compatible with Woocommerce and if I can pay affiliates for each renewal order for maximum 2 years.
Also I would like to know if I can pay a percentage depending on the total active subscriptions or total referred customers.
Hi clicktrading,
Thank you for your interest in our plugin!
✅ Yes, our plugin is fully compatible with WooCommerce and works seamlessly with subscription-based products. You can reward affiliates for each renewal order, such as subscription renewals using WooCommerce Subscription plugin.
If you want to limit commissions to renewals within a specific period (e.g., the first 2 years) — this type of rule isn’t available by default but can be implemented with a small customization. We’re happy to guide you through that if needed.
You can also: Set percentage-based commissions per order. Create incentives based on total active referrals or total referred customers — using level-based or milestone rules in the plugin.
Let us know if you need help with any specific use case!
Thanks & Regards RedefiningTheWeb
you have trial version? money back guarantee? Types of commission? per product or service? per item?
hi, any updates please? love to try to install and play around this plugin. Do you have money back guarantee or trial?
Thank you for your interest in our plugin.
While we currently do not offer a trial version, we do provide a money-back guarantee: if any of the features listed on the product page do not work as described and we’re unable to fix the issue, we’ll be happy to issue a full refund.
As for commission types, the plugin supports:
Per product or service – Set commission rules for individual products or services. Per item – Apply commissions based on each item sold. Per category – Define commission rules based on product categories.
If you have a specific scenario in mind, feel free to share the details and we’ll be happy to confirm if it’s supported.
The money back guarantee sounds good. We also would like to know if it will work with our current plugins and mofications. If ypu are willing to extend help we will certainly buy it to try it out. How many days is the money back?
If your plugins follows standards of WooCommerce and don’t remove any hooks then our plugin surely work. If there is any issue from our plugin then we will surely give support but we are not responsible for any other plugins
Quick question. I use several of your scripts on my site and they all work fantastic! Except this one. I use the ‘high performance order storage’ which is recommended by WooCommerce. Your script throws an error saying that it is not compatible. I really don’t want to change my WC settings as everything is working great. So, is there any plan in an upcoming release to make your affiliate pro script compatible with the high performance storage used by WooCommerce?
Hello SadDuck,
Thanks for using our plugin. Our plugin is already compatible with HPOS. Please generate a ticket over our support desk so that we can check.
Thanks and Regards
RedefiningTheWeb
I stand corrected! When I installed the Pro and activated, it told me 2 things. That it was not compatible with HPOS and that I needed the plugin Affiliaa installed. I stopped there because of the database storage issue. So now I went back and installed Affiliaa and activated it, then activated the Pro version, and it works! I think I just panicked! Sorry! Your script is working awesome, as your scripts do. Thank you!
im trying to activate my plugin but is not working the Submit button just greys out and shows back up
Hi Rexdomine,
Please create a ticket over our support desk from the link below and our technical team will help you with this.. Ticket-> https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
pre sales inquiry here. Do you have a trial version? With regards to the MLM can i see the profile of my down line or child? Can each profile see their own child? can profiles have commission levels? thanks
Hello ronron6,
Thanks for showing interest in our plugin. The link to the demo and documentation of the plugin is given below for your reference Demo-> https://demo.redefiningtheweb.com/wordpress-woocommerce-affiliate-program/affiliate-page/ Doc-> https://redefiningtheweb.com/docs/wordpress-woocommerce-affiliate-program/overview/
If you have any other queries then please create a ticket over our support desk from the link below. Ticket-> https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
hi, at the mlm menu the child or down line icons only display respective child. What if i also want to see the profile of the child? i mean with regards to the MLM can i see the profile of my down line or child? Can each profile see their own child? thanks
Hello ronron6,
The feature for the affiliate to view the profile of the child affiliates is currently not available but it can be customized for you on a chargeable basis. Please create a ticket on the support desk using the link below and our technical team will help you in a better way.
Support Ticket —> https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
Hey there, i have activated the MLM feature, and the level users are getting just 1 time commission instead of always, please help
Hello anantsparrow12
Our support team has responded to your query on the support ticket. If you have any other query you can share it on the support ticket and our technical team will help you.
Thanks & Regards RedefiningTheWeb
Hey!
How to update the site? Please provide me with any video or article?
Thanks
Hello M—Bilal,
Please create a ticket over our support desk from the below link so that our technical team can help you- Support Ticket —> https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
installed plugin, but wont activate , whats wrong?
Hi Breedschool,
Please create a ticket on the support desk using the link below or you may also get in touch with us over our Skype support and our technical team will help you in a better way.
Support Ticket —> https://redefiningtheweb.freshdesk.com/support/tickets/new
Skype support –-> support@redefiningtheweb.com
Thanks & Regards RedefiningTheWeb
