4353 comments found.
This script is great, but I hope they add these features in the next update (User can withdraw funds) (Admin can enter products for windows in the admin panel) Because this system has shortcomings and needs to be fixed, but not very much
and please tell me the next update
Sir, Thank you for your feedback and suggestions—much appreciated! Regarding the next update, we, the support team, currently do not have specific information about its release. We recommend staying connected with us for future announcements.
If you’re interested in adding these features through customization, please feel free to submit a ticket at our support portal – https://support.6amtech.com/.Our business team will assist you with the details.
Thank you
How to include <script> </script> code inside the pages?? I have Shopify script which i want to include in page.. can you please guide me
How to do ??
Sir, Since this involves technical implementation, we kindly request you to submit a support ticket at https://support.6amtech.com/. Our technical team will review your request and guide you with the appropriate solution.
We appreciate your support!
Subject: Admin Access to Seller Dashboard for Support
Dear Support Team,
Greetings,
I would like to ask if the admin has the ability to access seller dashboards/accounts for support and troubleshooting purposes. This feature is available in many multi-vendor eCommerce systems and is extremely helpful in assisting vendors who may face difficulties managing their stores.
If this feature exists in your system, please let me know how to use it. If not, do you plan to add such a function in future updates?
Thank you for your support.
Best regards,
Sir, Thank you for reaching out and sharing your thoughtful feedback with us. At the moment, the admin does not have direct access to manage or log in to the seller dashboards.
However, we truly appreciate your suggestion, and we’ve noted it for our product team to consider in future updates. While we can’t guarantee immediate implementation, we’re continuously working to improve the system based on user needs and feedback.
Thank you
Subject: Concern Regarding Mandatory “Brand” Selection When Adding Products
Dear Support Team,
Greetings,
I would like to bring to your attention an issue that may cause confusion or inconvenience for independent sellers using the 6Valley platform — specifically when adding a new product, where selecting a brand is currently a mandatory field.
As a merchant who does not own or work under a specific brand, and who adds general or local products, I find this requirement restrictive. It does not reflect the reality of many small business owners or independent vendors who do not deal with officially registered or well-known brands.
Suggestion: Kindly consider making the “Brand” field optional instead of mandatory, or at least officially allow a “No Brand” or “Generic” option in the dropdown list. This would offer a more flexible and inclusive experience for a broader range of users.
We appreciate your continued efforts in improving the platform and hope this suggestion will be taken into consideration in future updates.
Best regards,
Sir, Thank you so much for sharing your valuable feedback! We truly appreciate your input, and your suggestion regarding the “Brand” field has been noted. We understand how this could be limiting for independent sellers, and we’ll forward your recommendation to our product team for consideration in future updates.
While we can’t guarantee immediate changes, please rest assured that we are continuously working to enhance the platform.
For any technical assistance or customization requests, feel free to submit a ticket at our support portal. https://support.6amtech.com/
Thank you !
respond to ticket 48573 as soon as possible
m
Our team will get back to you sir. Thank you.
I set everything up correctly, but I have the regular license. How do I update my platform to the extended license without breaking my setup? I also have my app ready, but I have the regular license. How do I update the app and website to the extended license?
Sir kindly open a ticket here – https://support.6amtech.com/ and book a meeting with our business team. In simple you can purchase an extended license and request a refund for the regular license and in our activation system our team will release the license for you. There will be no changes from your side. Thank you.
hello i hope you’re well in fact it’s about one of several errors i found on the product, it’s about adding categories. when you add a category, the priority is required. but when you submit , the priority doesn’t register , it still works on category, sub-category édit and that creates an error at the compilation level of the flutter application. and the error says that the character string is not a sub type of an integer. because the json on the category priority returns an empty string. on this version I’ve fixed a lot of errors, some of which I’ve even pointed out you can see in our comments, but I think that not everyone is a developer and I think that an update should be made in such a short time, otherwise we’ll have a lot of errors in production, a lot of errors. Thank you.
Sir can you please open a ticket here – https://support.6amtech.com/ and return back to me the ticket number, I am assigning a developer ASAP for investigation. Thanks for your cooperation.
I have already fixed it. but I think everybody is not developer and they can face the same issue on their side.
We will investigate sir and we have an update soon. Thank you.
If orders are only made with cash on delivery, how does the administrator collect the commission from the suppliers?
Sir, when the Store Self-Delivery option is enabled and an order is placed using Cash on Delivery (COD), the admin collects the applicable commission directly from the store through a settlement process. Thank you
hi, I have seen an issue on default theme banner, banners are not sliding automatically, only on aster theme. And I suggest you to introduce if it possible the promotion banner in a specific category.
Sir, Thank you for your message. We appreciate you bringing the issue to our attention. Regarding the default theme, you are correct—currently, the banner slider does not slide automatically, unlike in the Aster theme. We’ve shared this with our product team for evaluation. However, please note that we cannot confirm whether or when these changes will be implemented, as all new features are considered based on priority, technical feasibility. Thank you
i don’t understand why anytime there is an update release and i try to update my system to the new version release, there is 500 internal server error and i have to consult you guys, give my cpanel logins before such issue is resolve, anytime why, why cant this issue be resolve once an for all. Please, i have sent you ticket in the last 2days but no one has responded to me, my ticket #5680
Sir we are sorry for the inconvenience. Maybe you are trying to update a very old version. As I can last conversation with you in 2023. By the way don’t worry our team will investigate. Thank you.
Please, help me with my ticket #48283
Sir, Our concerned person already replied to your ticket. Kindly keep an eye on your ticket. Thank you.
Hi can I know where can I manually edit the admin link?
Sir, To manually update the admin login URL, please navigate to:
Admin Panel > Login Settings > Login URL
From there, you can modify the “Admin Login Page URL” as needed. Thank you
I forgot the admin link I already change it before now I can’t go to the admin page
Open a ticket here – https://support.6amtech.com/ our tech team will help to get it from database. Thank you.
Hello Dev…
can you guys add a blue tick badge for accounts who meet certain criteria…. this will make other sellers to want the badge and so they will probably submit the files required for further verification to also get a bluetick
Thank you so much sir for taking the time to share your valuable feedback with us! We truly appreciate your input, and your insights are crucial in helping us enhance our software. We’ve noted your suggestions and will share them with our product team. However we can’t promise immediate changes, but we’re working hard to improve. For technical assistance or to hire us, please open a ticket at https://support.6amtech.com/ . Your support is appreciated sir!”
Hello… May I know the recommended server specifications so that I can use 6Valley smoothly ?
You can purchase a VPS from digital occean sir. Thank you.
I mean how much RAM is enough? And what processor is required? Is it Slices 2 or 3?
Sir initially 2 core with 4 GB RAM is enough but based on your business you need to upgrade it.
What are the additional features included in the Extended License priced at $399 compared to the regular license? Are there specific use cases allowed under the Extended License that are not permitted with the regular one? Please clarify the differences if there are any.
Sir check the differences here -https://6valley.app/pricing/ Thank you.
Can I use vender app for inHouse?
Sir, The vendor app is specifically designed for managing vendor-related products only. For in-house products, we kindly recommend using the admin panel, as it provides full control and functionality for managing them. Thanks
can i know the exact version of 14.7 which version is used in flutter from last 7 days i am trying make build of vendor app but it shows Version issue so can i know the exact version of vendor app
Sir, 6valley v14.7 release has been tested and is fully compatible with Flutter SDK 3.22.2. If you’re experiencing version conflicts during your build process, please verify that your environment is using Flutter 3.22.2 exactly.
Thanks
this is for vendor app right
the vesrion is not working for the vendor app
Sir can you please open a support ticket our tech team will investigate and guide you ASAP. Thanks for your cooperation sir.
hello. i understand you are on holiday but please respoind 48221 ticket , thanks
still waiting fora respond thank
Sir, The concerned team member has already responded to your ticket (#48221). Kindly check the update at your convenience. Thanks
When choosing cash on delivery, a change amount is shown instead of see more. Is there a way to remove it in the admin panel?
Sie, To better assist you, could you please provide more details regarding the issue with the change amount showing during cash on delivery? For an accurate and timely solution, we kindly request you to submit a support ticket with a clear description of the issue.
You can create a ticket here: https://support.6amtech.com/
Plz add filters in category like price,type,brand,review wise, And make homepage customized to add section with images from backend like flash sale, independence day offer nd all
Sir, Thank you very much for your valuable suggestions!
We truly appreciate your ideas about adding category filters such as price, type, brand, and review-based sorting to enhance product discovery. Additionally, your suggestion to allow homepage customization with dynamic sections like Flash Sale, Independence Day Offer, and similar promotions managed from the backend is excellent. We agree that this would provide admins greater flexibility and improve user engagement.
We have forwarded your suggestions to our development team for review and possible inclusion in future updates. While we cannot guarantee implementation at this moment, please be assured that your feedback is highly appreciated and important to us.
Thank you
