2043 comments found.
i try to install then show this 500 error after submit database details, why ?
To properly investigate this issue, we’ll need to review it within your project setup. However, according to our records, your item support period has already expired.
We kindly request you to renew your support package and then submit a support ticket. Once renewed, our support team will promptly check and assist you in resolving the issue from the item side.
how can check the error logs
For technical item support please send us item support ticket from here http://support.activeitzone.com
This would be good if you released a non Muslim/Islamic version. In the West we don’t arrange other people relationships or marriages. The “on behalf of” is what ruins it.Are there an plans to release a version for Western use? If not it’s onl right that you advertise the product as such
Thanks for your suggestion. We will analyze your point in proper way and will implement surely.
In Free plan, I want to offer my customer to review up to 5 full profile, please help to setting this
For this kind of feature it will need to custom the item from source code level.
How can connect my website to google search console?
It’s not item related documentation. For this issue please discuss with SEO expert.
How can test cron job
For technical item support please send us item support ticket from here http://support.activeitzone.com
I want to a new filed as phone at registration page
For this changes it will need to change from item’s source code and also will need to change on database too.
I am developer, Please share the require code changes with file name and also share the database changes like table name
This changes isn’t inder item support.If you need to change it will under custom service which is not item’s regular support.
i want remove happy stories from header and new link in header like about us
Would you please check this link https://prnt.sc/yM87oWmz1lMK
i want to remove from here https://prnt.sc/4VxthxB1cCxR
For this change it may change from source code.
I want to change active member text to match text
You can change any text from language settings from admin panel.
Dear Team
I raise a support #2215. Kindly do the needful to run the website
Need immediate attention
You have been replied on your ticket, Thanks.
hello sir after updated my site to newer version my site is giving 500 error
Sorry to hear about the issue you’re experiencing. We’ve included complete documentation and update notes with the main item to help ensure a smooth setup. If your server is configured properly and the documentation is followed accurately, there should typically be no problem. This is not a universal issue, as many users are actively using the item without facing such difficulties. To identify the specific cause, our support engineer would need to investigate it further.
However, upon reviewing your account details, we noticed that your support period expired in May 2024—more than 12 months ago. Since then, you’ve received several updates packed with new features, all developed through our ongoing effort and expertise.
To continue receiving technical assistance and maintain fairness for all users, we kindly request that you renew your item support package. Thank you for your understanding.
I need app Features
Horoscope/Kundli Matching
Nearby Profiles (GPS आधारित)
Multilingual Support (Hindi, English etc.)
SEO settings
Google analytics integration
Admin sub user create ( rol basede access
Privacy policy . Chat. Monitoring
Notification & Marketing
Custom Email & SMS Templates
Mass Notification भेजने की सुविधा
WhatsApp Message Integration
Additional Features
Horoscope/Kundli Matching
Nearby Profiles (GPS आधारित)
Multilingual Support (Hindi, English etc.)
Membership & Payment Control
प्लान बनाना / एडिट करना
Payment Reports / Orders Management
Coupon Code System (optional)
Notification & Marketing
Custom Email & SMS Templates
Communication Features
In-app Chat with Seen/Typing Indicator
Mass Notification भेजने की सुविधा
WhatsApp Message Integration
WhatsApp API integration..
We are noting down you requirements and we will try our best to implement in future update.
Dear team, Shall you please share admin panel demo link..
Thanks for your interest regarding our item.
Here is the demo link for this item :
https://demo.activeitzone.com/matrimonial/admin
username: admin@example.com
Password: 123456
Thanks for your reply team. Kindly send the demo app link team .
Hi,
i love to purchase the script before with some questions
from site admin i can do add delete edit / modify custom fields right ?
are you providing maintenance and bug fix and customisation services
also is there any built in themes inside the script or only one theme demo
one design by default or how to change look and feel
what are the additional charges i may need
otp sms and those are 3rd party integartions tat cost separate right
Thank you for your interest in our item.
Yes, this item includes custom field add/edit functionality. We provide support in accordance with the Envato Marketplace support policy.
We also offer customization services, and the cost depends on the specific features you need to develop for your project.
Additionally, we have a dedicated OTP addon available here: https://codecanyon.net/item/active-matrimonial-otp-addon/31744906If you’d like to integrate a different OTP system, that would fall under our custom development services.
Please note that we only discuss custom requirements and provide quotations for verified buyers of this item on the Envato Marketplace.
Any discount, i will buy both cms and app
Sorry, this item is not currently available at a discounted price. Please follow us here to stay updated — we’ll notify you as soon as any discount goes live.
can we have staff members to see only their members and not all?
Sorry we dot not understand your question properly. Would your please be detailed?
suppose there are 2 or more staff members. we want them to be able to see their created Members only. So each staff can see their Members data only.
From staff permission option you can make enable the permission.
no sir you are not getting the issue. suppose there are 2 staff member A and B A can manage his own members while B can manage his own. A should not be able to see B’s members and B should not be able to see A’s members Now they both can see all members.
Do you get the issue on member portion only?
yes in the role i selected Members part only.
Which version you are using right now?
can u provide the website auto update by enabling in the admin pannel itself
This is not possible on php based item actually.
According to your account information, your item support period has expired. We kindly request you to renew your support package to continue receiving assistance.
how do I enable phone number feature on registration page? my website it is showing up either registration nor profile section ?
We’re having trouble fully understanding your request. Could you please provide more detailed information so we can assist you more effectively?
According to your account information, your item support expired in March 2023. Over the past 24 months, you’ve received numerous updates packed with valuable features—each designed to enhance the efficiency and functionality of your project.
To continue receiving support and to keep things fair, we kindly request that you renew your support package at your earliest convenience.
I am following up regarding the ticket raised almost a month ago concerning the 500 error with the payment gateway update. While all updates have been implemented, it seems that the issue remains due to the absence of a SALT INDEX or SALT KEY.
Could you please prioritize this matter and resolve it as soon as possible? It is crucial for our operations to have the payment gateway functioning correctly.
What was your item support ticket no?
ticket ID is 2215
any update
Due to the Eid-ul-Azha holiday, our support response time may be slightly longer than usual. However, please rest assured—we will do our very best to provide you with maximum support during this time. Wishing you and your loved ones a joyful and blessed Eid-ul-Azha. Once again, Eid Mubarak, and thank you for being with us!
Kindly update when can we get the following to be resolved ?
Our support team will be happy to assist you during our regular office hours. Thank you for your patience and understanding.
Still now it not resolved. Kindly fixed
As weekly off days, our support system is offline on Friday and Saturday. Due to the urgency, we could nevertheless attend on Saturday (GMT+06).
I have moved to different hosting . But the matrimonial site is not working now. where to change database file names
According to your account details, it appears that your item support period has expired. Could you kindly consider renewing your support package so we can continue assisting you effectively? We’re here to help as soon as it’s active again.