the plugin shows a verifed error at checkout , what could be the cause

Hello,

I am using the RnB – WooCommerce Rental & Booking System plugin and I have a question regarding the pricing configuration.

I would like to set a fixed price of $1,100 for the first 4 days of rental, and for any days beyond 4, charge $100 per extra day. However, when I configure the pricing using the Daily Price Range option, I am unable to combine a fixed price for the first 4 days with a per-day charge for additional days. The system seems to apply only the per-day rate, even for the initial rental days.

Is there a way to configure the plugin so that the first 4 days are charged a fixed price of $1,100, and additional days are charged at a per-day rate (e.g., $100 per extra day)?

Thank you for your assistance!

Hi Guys,

We are looking at renting out our surfboards. We have several different boards (products) and have several options for rent. i.e 6 hours, 1 day, 2 days , 3 days up to 7 days. There is also room for discount if you rent 3 boards for 3 days or more and 3+ days and we would like to add accessories which are flat fees. Leg ropes and wetsuits. Does this plugin sit on top of Woocommerce in which case we would add those as extra upsells.

Thanks Nick

Dear RnB team,

I’m encountering a critical limitation in your plugin. At the moment, it is not possible to define separate pickup and return times per individual weekday.

This is a serious issue for us, as our opening hours differ per day. For example, on Sundays, pickup should only be available from 10:30 onwards, while on other days it should start at 08:30. Return times also follow a different schedule.

I’ve managed to implement a workaround using custom JavaScript to decouple the return time from the pickup time:

$(document).on(‘mousedown’, ‘input[name=”pickup_location”], input[name=”pickup-date”], input[name*=”pickup_time”]’, function () { setTimeout(function () { $(’.xdsoft_time_variant .xdsoft_time’).each(function () { const hour = parseInt($(this).data(‘hour’)); const minute = parseInt($(this).data(‘minute’)); });

// Hide everything before 08:30 and after 18:30
        if ((hour <  || (hour === 8 && minute < 30) || (hour > 18) || (hour === 18 && minute > 30)) {
            $(this).hide();
        } else {
            $(this).show();
        }
    });
}, 300);

While this works to some extent, it’s not scalable and fragile for real-world business use.

I kindly request that you add proper support for individually configurable pickup and return times per weekday in the plugin. This would be a huge improvement and is essential for professional rental operations.

As it stands, the current “one-size-fits-all” time slot structure is far too limited for businesses with variable hours across the week.

Could you consider implementing this or at least let us know if there’s a clean way (hooks or filters) to achieve this properly?

Am having trouble with my RnB – WooCommerce Booking & Rental Plugin, did i need another add on to set my calender and booking?

Hello! Is it possible to try out this plugin in a sandbox to see if it suits my needs?

My debug.log have many line noice: Translation loading for the redq-rental domain was triggered too early …. when I update WP 6.7+ Please update plugin to fix it.

hi, the last comment kinda discouraged me from purchase but im still willing to give it a try if it meets the following .. we rent out cars and hotel rooms .. but when making a booking we need to make sure that a pre authorized fully refundavle payment is secured on the car before we give them the room key or the car key just incase any damages are done we dont face issues .. its possiblle in stripe but we need it to work simontanouusly with the booking pludin to avoid customization that. we will loose during updates .. this is a very VALID and import ant part of booking anything is this possible with your plugin.

please also tell me which of your other plugins is this compatible with ..

VERY BAD PLUGIN AND SUPPORT!!!!!!

Plugin bug ignored by developers – had to fix it myself

The plugin caused a fatal error on the admin calendar view due to a Call to undefined method get_billing_first_name() when a refund order was processed. I submitted a ticket to the RnB support team, clearly describing the issue, but they refused to acknowledge or fix the problem.

After analyzing the plugin files myself (specifically includes/Utils/data-provider.php), I found the issue was caused by the rnb_customer_name() function assuming every $order object is a standard WC_Order. In reality, WC_Order_Refund does not support get_billing_first_name().

I solved it by adding a simple check to ensure the order is not a refund:

if ($order instanceof WC_Order_Refund) { return ’’; }

This check prevents the function from trying to access billing fields on refund objects.

It’s disappointing that a paid plugin ignores basic WooCommerce compatibility and leaves users to fix fatal errors on their own. If you rely on WooCommerce’s admin features, be aware that this plugin might break them – and you may get no help from support.

Hello, I have a few questions:

1) I’m using the plugin with Elementor and have added the Add to Cart element to the page. It displays the RNB fields correctly, which is great. The issue I’m having is with the stacked layout. When it’s set to stacked, it breaks the CSS of any content below it. If I switch to the inline layout, everything displays properly.

Screenshots for reference: Stacked layout – https://snipboard.io/oOFVH8.jpg (css messed up below) Inline layout – https://snipboard.io/uxLPo9.jpg (everything appears normal)

2) Also is there a way to remove “Choose Inventory:”

I look forward to your reply.

Hi. I need pre-sale information on a couple of features. I would like to use this plugin to rent some items for specific periods (say 15 days, 30 days, etc.). I don’t need the pick-up or drop-off time… just the date. Is this possible? Can I specify the duration by pre-set slots instead of individual days, or set a minimum rental duration? Thanks.

Hey there,

I’m using your RnB – WooCommerce Booking & Rental Plugin. I cannot take any orders. We are a company that uses the Woocommerce shop system just for the intranet. We do not sell anything to our employees.

It seems that this could be a problem with your plugin.

The following error occurs:

An error has occurred while processing your order. Please check whether any charges have been incurred for your payment method and view your order history before placing the order again.’

You need to update your plugin. By the way, I cannot create a ticket on your site because ‘RNB Woocommerce Booking & Rental Plugin’ is not available in the dropdown field.

Cheers,

Dominik

Hello! Does this plugin or addons only send datat to Google Calendar? Or is it a two-way synchronization?

Hello,

I’m running a WooCommerce-based website for studio rentals and I’m interested in purchasing your plugin. However, I have a couple of questions before proceeding:

I have 3 different rooms available for booking. Is it possible for customers to select multiple time slots on the same day? For example, can they book from 10:00–12:00 and then again from 14:00–16:00 on the same day?

Once a time slot is booked, does the system visually mark it as unavailable? In other words, can other customers see that those specific times are no longer available?

I’d really appreciate it if you could clarify these points before I make the purchase.

Thank you in advance!

I want to import the yescapa calendar https://www.yescapa.es/ical/RNSLe5AAbEM62Ontw37l8tr4qQzDgPJ6qIqt-HWo-JBjuZTTNh9Ww5J3GFWnGmn2/export/ in the calendar of the app, do you know how can i do it?

Subject: Critical issue with reservation blocking on customer calendar

Hello,

I’m contacting you regarding a critical issue with the RnB plugin on my WooCommerce site.

When an order is cancelled and then set back to “processing” status, the product is no longer blocked in the front-end calendar, even though the reservation is correctly visible in the RnB admin panel.

In other words:

The product is linked to the order

The reservation dates appear correctly in the admin calendar

But customers can still select that same date range on the product page, as if it were available

I’ve cleared the cache, updated the product, even tried triggering updates manually — nothing works. The only way to make the product unavailable again is to create a completely new order, which defeats the purpose of the system and increases the risk of double bookings.

I understand that my support period may have expired, but this issue seems like a core logic flaw, not a customization request. I would sincerely appreciate if this could be reviewed by your technical team or flagged as a bug for future updates.

Thank you in advance for your time.

Best regards,

WE have a lot more problems ! We don’t want to pay support because your plugins doesn’t works…. Please do something ! Now, when we put cancelled on order (calendar front-end unblock it good) and re-do in processing state, the date don’t block in front-end ! Please do something !

Does this plugin integrate with AutomateWoo? We want the ability to send reminders to the customers at specific intervals prior to their rental pickup. AutomateWoo workflows use ‘triggers’ to initiate the actions and the rental dates would need to be one of the selections for initiating the action. Please advise.

I would like to upload multiple products where I can set different prices for each time period. For example: from May 15 to June 16 €300, from June 17 to August 19 €350, and so on. Like in this screenshot: https://ibb.co/9kRqczgb

Is it possible to do it like this in the photo?

Dear Team, is it possible in this plugin to redirect the customer to the checkout page directly after they click the Book Now button?