1201 comments found.
Hello
will this plugin work with sngine?
and do you accept customization?
Hello,
Current version is for wowonder only, but soon will be a new update that support any script.
Yes we accept customizations.
Regards.
Okay that will be great… can i get timeframe when update will be released?...
Because i plan on purchasing sngine and i intend to use your plugin for chat and video and audio calls
lastly do you intend on adding credit-based messaging and paid audio and video calls?
Hello,
No timeframe because we developin the mobile apps too for that, but the desktop version will be available in a month.
The customization you want we do not have plans to do, but you can hire a freelancer do modify the plugin and adding these features, or you can ask us.
Hello,
So let me get you correctly…. The desktop version (web-version) of this plugin that will support multiple website would be available in a month?
The customization i’d prefer to hire you for it, after the release of multiple website support version.
Yes, + a few months the ios/android apps in react native.
will it also include PWA for mobile???
Like this current one do?
ios & android for mobiles, pwa for desktop.
Hello
1. Can I add your plugin just to benefit from the new features and design, but can I use Agora or Twilo instead of Kontackt for video and voice calls?
The reason is that I fear that after I increase my user base, the add-on will be slow or unable to handle a large number of calls at once.
2. How many simultaneous calls would make me want to switch back to Agora or Twilo?
3. I also have a developer currently creating a Flutter app. Can you collaborate with him to add this tool to his app, and we can pay you?
4. My last question: Is there a new release coming?
By the way, the preview link https://wo.kontackt.net/ isn’t working.
Hello,
1. No. And is not correct what you think that the add-on will be slow and unable to handle large number of calls at once, this issue was in old version, in current 1.7 the addon keep a huge large number of calls.
2. I dont know, i dont work with third parties subscribtions.
3. We are develop messenger in react native right now, if you need the apis soon will be available.
4. Yes, will be a new release this plugin will be only for desktop/pwa + mobile apps messenger.
The demo is in maintenance mode, the users just enter to post ads).
Regards.
Okay, thanks for the clarification, but so far, the question of how many calls the add-on can handle is vague and unknown, and I can’t pinpoint it. I might have a million calls at once. Is there a way to actually know when the add-on is currently performing at its maximum capacity and I should start developing my own add-on, switching it to a third-party app, or upgrading my server to a higher level?
You say you’re building a Messenger app. Do you mean creating APIs so I can integrate them into my future app, or are you going to build a full app for Android and iOS? Because in that case, I’d stop developing Messenger and wait for your app.
I’m actually thinking about having your add-on in the cloud, but Docker isn’t available in the cloud.
Finally, I hope to add ShareScreen and video call filters in future updates.
Hi,
We can install and configure the plugin without docker. It can handle as many as your server can keep, the video transconding is disabled currently have only audio transconding, we can bypass it too.
Yes we are working on mobile apps in react native, you can stop your flutter app.
The current version have the screen share feature, filters not.
Sorry for the long conversation, but are you saying that video calls don’t work right now? And that only voice calls work?
Okay, I’ll stop building the Messenger app, but is there an approximate timeframe for when it will be available?
Works both, i said the video transmision is not transcoded, only audio is transcoded, but we can by pass the audio transcode too, like video. Timeframe is unknown ) sorry.
Hello. Before I go ahead and install this along side the livestream, I need to know a couple of things about server setup as brought up in other comments
1. Are these plugins autonomous and only require access from our own server, or do they connect to anything on your end. In other words, if you go out of business, and your servers are removed, will the plugins continue to work?
2. Is there any documentation to install the MSN along side already installed livestream? The turn server already exists, backend for livestream already exists. What is method for making these work together?
Hi,
1. All of our plugins, including the LiveStream and Messenger, are fully autonomous. They are designed to run entirely on your own server and do not connect to or rely on any external servers or services from our side. This means that even in the unlikely event that we were to stop offering updates or support (which we’re not planning — quite the opposite, we’re expanding!), your installation would continue to function without interruption.
2. Yes, you can absolutely run Messenger alongside your already installed LiveStream plugin. Since your TURN server and backend are already set up, the process is quite smooth.
Regards.
1. Fantastic news that you’re expanding. Glad to hear it.
2. Can you please point to steps to installm aalong side, so previous install of livestream is not damaged?
Thank you.
Hi,
No require additional steps, follow the same steps from how to install page.
Regards.
All files copied and modified, the question is on server ports in oline form :
1. I assume using default ports shown in form will be fine so long as opened in firewall. Are these all TCP or do they need to be opened in UDP as well?
2. Media Server Username/Password : Are these looking for me to set my preference here, or are they looking for something existing – i.e turnserver?
Regards
Hello,
1. Yes.
2. No, any user and pass you think.
Regards.
It seems that my download from codecanyon does not contain the folder and files “assets” required for this :
Step 0). Please copy and replace the file config.ini from this zip to the default one from /assets/vaneayoung/Messenger/ini/config.ini. Rename the file like, e.g. secretconfig.ini
:/
Another note… on desktop, even though I am using wodertag the plugin is using the logo.png (upper left vorner) from sunshine.
Hi,
Open a ticket -> https://support.kontackt.net/
Submitted
Welp. i see some comments are missing from this thread. hmmmm…
Anyway, I am going to request an install. The flawed docs make this impossible, They are all over the place and contain incorrect information. Even after you corrected the wrong file path for config.ini in the docs, the ‘read me’ file that comes with the current backend references the wrong app in item 10. it is giving app name for live instead of msn. I am sure that these are currently not the only flaws… at all.
Kinda pathetic someone blames incorrect config on users part in other comments by someone who can’t even get their docs right.
Anyway… in any event… I am going to send an install request directly. I’m tired of messing with this nightmare, and after 4 years of owning this plugin it would be nice to see it run properly at least once.
Hi,
Where is your ticket.
How bout looking for the pay poo al reciept.
Paypal
Okay, but your ticket with server details?
I went to support… selected installation… used paypal button. I have paypal recipe. Never git a ticket n7mver. Your instalation portion of support page has flaws too?
But you had to click sumbit after all.
I did click submit, and I have a paypal recipt of $48.xx sent to you.
PayPal Transaction ID: 610592012C272210E
Funny. I have 4 e-commerce stores, 1 exclusively digital products, and I sell my own plugins. Know what? I don’t have these problems.
Hi,
What is your ticket tracking ID?
I resubmitted the information as when I made payment : Ticket ID: T1T-QH9-B2YP
Paypal transaction ID is : 610592012C272210E : [Kontackt] Plugin installation. Qty: 1, Unit Price: $45, PayPal Fee: $3.42, Total: $48.42
get it together, man… please.
I am out busy doing things today. I had to come home to send this properly and to resubmit information. Time is money, and now this is costing me more money.
ok.
So now because you have paypal problems you send me alternative payment method, that fails to accept the payment, and the ticket is closed, so we’re at a dead end.
What gives. What now?
No, i just received your email, the ticket is open, please take a look at ticket, i just replied with an alternative way.
Response sent
Replied.
i sent a ticket
Replied.
you didnt reply on what i asked, you just demand me to remove my review..!
as i told, if we get this to work so good as you say it is i will change my mind and change review.. but change review before custom support is rude. im tired of this, from november 2024 to JULY 2025 and u still havent changed.. i rate the item after not before…
Hello Sir,
1] Does the PWA work in offline mode now? I mean when user is not connected, do they see older chats?
2] I remember you were working on Native apps for this some time back, is that still in pipeline? Any estimated date for release?
Hello,
1. Yes.
2. Working right now on a new plugin update + apps develop in react.
Kind regards.
I notice some slowness, especially in video calls. What is the reason for this? Can it be solved? And how do I solve it if I decide to purchase the script? One last question: Does it support live streaming? If not, do you plan to support it in the future?
Hello,
1. The reason far lag in video calls may be because our server is in Germany but you are from another continent, the calls should work perfectly if you install it in your server.
2. We have a live stream plugin apart.
Regards.
If i have users from worldwide how i can provide high quality video calls?
Hi,
If you want worldwide, you should run a cloud server.
So in both cases I will not use TWILIO OR AGORA?
NEVER!
Thanks for the clarification, I have one last question, is this add-on only for the web app or can it be added to mobile apps?
This addon right.now is a web chat for wowonder that contain pwa (installable app) but very soon this addon will be called Kontackt msn web followed by kontackt msn androi/ios apps for any script not just wowonder.
You are great, i am really interested in this plugin and Live Stream plugin i hope you really do them also for Android and IOS soon!

Hello again,
I am developing a fultter app for WoWonder, your new item that support apps will support my flutter app ? and any timeline will be available?
Hi,
You must develop that via api, the live plugin is a web version
Can i use this for credit based messaging, where user’s have to purchase credits to chat? and pay per word or per message?
Hello,
This option dosen’t exists, but you can add this option by yourself.
Regards.
hi,
any changelog?
Hi,
There was a bug in group chats i fixed.
Thank you.
Do I still need goes to your setup.html ? I saw there is backend already inside recent release
Hi,
Yes you must generate the latest version of application that with group fixed in setup.
Hi,
how about livestream? Any update?
Hi,
Working on MSN plugin now.
HI, can I have a free install? I tried but it was not working correctly.
Hello,
Free install dosen’t exists.
as i use iso, and on vps, do i need anything else to use
not yet)
hi,
livestream still on hold?
HI,
Yes, working on it.
when do you think this would be alive again?
Hi,
Once the new update is done i will enabled it.
HI, Suggestion. Build plugin also for WordPress fully compatible with Peepso ( similar your pluginthe Live Stream Webrtc and RTMP)
Hi,
I can’t promisse right now anything, if i will consider to do this i will do if no, not, if you want it so much you can request custom work.
Kind regards.
What hapend to Live Stream plugin WebRTC & RTMP for Wowonder & Sngine Social Network & Playtube ?
Updating.
Thats why livestream not working anymore ?
Thats why it is hidden from the marketplace because wasn’t updated a long ago and have some issues.
Okey but it stop working on website
On your website ?
Yes
Open a support ticket.
Man not work, and livestream was work on the test domain last i tested in desember, now its not, i tried from pc, laptop, mobile, at friends place, itshows up but if other try to Watch it get an error that this not exist. Do this connect to your server? As livestream and man is just a server7161716262 that we run? Its not nodejs file? So if your server die it will not work?
I wanted to invest in this livestream and msn, but it looks like its depend and need to Connect to your server to run? How is the privacy?
I ask polite for refunding livestream and real msn i paid for last year and still not usable. So we may just close our project for now
I said, open a support ticket https://kontackt.net/ or here -> https://support.kontackt.net/
Error: Please correct the following errors:
You have reached maximum open tickets (2 of 2). Please wait until your existing tickets are resolved before opening new tickets.
please refund for real msn and live stream plugin please!
Refund for what reason.?
haven worked since i bought it last year, and also you installed it and call only worked for a few seconds and for the reason i want it refunded..
Hi,
For msn you must intall the new version.
Regards.
We tried that, its just calling but not ringing to the contact calling too
Install document should be made a new one that works!
configure corectly.
followed your steps in doc, and didnt work, hirer a freelancer, he said the same, and also live server that was working dont work now because you update it?
Why you hired a freelancer if you can request install directly from support dashboard.
because we requested install and paid for it, and it didnt work for more than 5 minutes and msn hang and crached, and i was told to get it installed again when the new update came if i waited.. and then you ask for payment again..
Hi,
I remember anythink else, i asked your vps credentials and you not sent. 
Hi, I advise you to let WoWonder lose because it has been abandoned and to build instead for https:// peepso.com. WordPress social network because it is updated 1 time a month and you need your plugins
Currently Peepso is the most complete social network plugin and is very stable and without bugs
Hello,
What is peepso a WP social network with plugins?
Thanks.
And what is your suggestion?
you create 2 types of plugins
1) Create a plugin to be able to make live streaming video in p2p similar plugin Live Stream WebRTC e RTMP for wowonder
2) Create a plugin that has 3 functions in one Using artificial intelligence bees:
A) moderator images and porn videos
b) compression of images, videos and audio
C) Automatic loading of files on cloudflare
What I am asking you does not exist so you will not have competition and hundreds of insured sales
Hello,
Understand, what are you meaning its not having nothing in common with my items, you suggest me to create some plugins for this project.
Thank you.
Are you able to build the plugins I want?
Hello,
Yes of course, you can open a support ticket https://support.kontackt.net
I’m not asking you to do some personalized jobs, but I’m giving you advice
Understand, Thank you.
hello author, this is not good. requesting support from 11 days. still unable to get response from you. you didn’t even respont to comments here. what should we do.? we purchased your plugins but what we get is your ignorance. is this the way to treat your customers.?? with many hopes we purchased this product. hired technical person to configure it. now all the money we spent on tech person is wasted. due to your irresponsible behaviour. please support us. respond now.
Hello,
We have replied already 2 or 3 days ago to your issue.
Best regards.
i’ve opened a ticket a week ago.. purchased your product months ago.. but still unable to fix my issues… this is my ticket : Tracking ID: JQ7-VT7-J55U (Ticket number: 1645) please respond.. solve it.
@kontackt.. please respond… it’s been 10 days. purchased 2 months ago.. still unable to use it. support your customers.
Hello,
We have replied already 2 or 3 days ago to your issue.
Best regards.
Hi, How can I use this for my subdomain for testing purpose with one license?
Hello,
Please open a support ticket.
Ticket ID: 8GW-6QB-8JPZ
Replied.
Apologies Vanea and kontackt team. The plugin is working fine. There was some mistake with the ssl path. Now it’s running. But, After somethime I am getting
TypeError: Cannot read properties of undefined (reading ‘db’)
Could you please let me know how to solve this? And do I need to setup turn server?
Thank you.
Hello,
Thank you for your understanding.
This error is coming from missconfiguration of mongodb, please check for firewall ports, if the mongodb is running if the credentials are correct, also user 127.0.0.1 instead of localhost.
Regards.
You are not providing server_XXXXXXXX.js file. Instead the files are managed from your server. So I can’t solve any error by myself and this plugin is not customizable. There is no proper documentation. It’s crushing my entire app. Not getting proper support. So, Please give me refund.
Thank you.
Hello,
You have all the files in the download package, documentation is online. Why refund?? You can customize the plugin as u like.
Messenger tab is not opening after I added all codes by the documentation. Is it required to run server to open messanger? And it’s showing Error: ENOENT: no such file or directory, open ‘undefined/undefined’. And server_XXXXXXXX file is not accessible. So, I can’t solve this error by myself. Also it required MongoDB. Which I don’t want to use. So please give me refund.
Hello,
Can you explain me how it works in demo and for other customers but for you not ?
So why I am getting this error. Could you explain me that? There is no js file to run the server. I don’t want to use this such a way. I have requested for refund. Please refund me.
Hello,
There are a lot of js files.
Could you explain me why I am getting this Error: ENOENT: no such file or directory, open ‘undefined/undefined’. Why there are no server_XXXXXXXX.js file. It’s seems like the main js file running from your server. Could you give me an installation video?
Hello,
Please attach a screenshot to support ticket, with the files you have generated in setup page.
I only have the generated file. But, I’ve deleted all other files. So I can’t give you screenshot. I am sending the generated file to you.
One more thing, The project is not running on localhost. So, Any customization is not possible.
This file is not allowed to send via your help desk. Showing Error: Please correct the following errors:
Files ending with . are not accepted server_XXXXXX.)
Hello,
Please send the zip you have downloaded from setup page and attach a screenshot with the terminal console (i want to see what errors do you face).
Sent. Please check Tracking V8M-6Y5-GYN8. At first I want to run this on my local machine.
The file should be executed like this node server_XXXXXX.js instead of ./server_XXXXXX. JS file is required.
It seems like not safe for future. So, Please refund.
Hello dear author, No response from you. Please accept my refund request. Or I will take action with Enverto.
Thank you.
Hello,
We have clarified this issue.
Regards.