106 comments found.
Right now, your plugin has the feature where one can control the visibility of newly added My Account pages for certain users (e.g. Subscribers vs. Editors). But, what about for existing innate My Account pages such as Orders, Invoices, etc? Do you plan to add this feature in the future?
Well currently not, but we can customize / add this feature for you on Charge. Contact us at support@welaunch.io
Hi. Do you plan on adding icon support to the menu items? It would be nice to have icons next to menu names.
Well currently not, but we can customize / add this feature for you on Charge. Contact us at support@welaunch.io
Pre-sale question: This plugin hasn’t been updated in awhile. Any plans to provide ongoing updates?
Hi there,
we updated our plugin on 25 January 2025. Of course we still update it when new features are developed 
pre-sale questions
has it been tested with Woodmart theme? should I have any issues?
can we add shorcodes generated by other plugins? “product tables”
If I update the tabs, will the account dropdown icon that displays the tabs will include the newly updated tabs?
can I add custom link?
Thank you
Hi there, we can answer all of your questions with yes. All is supports and should work 100%
Hello, does your plugin have HPOS support? I am getting a warning on install about incompatibility with woocommerce: This plugin is incompatible with the enabled WooCommerce feature ‘High-Performance order storage’; it shouldn’t be activated.
Oh, I see it does – I updated the Framework.
Yes we do support HPOS
WooCommerce has detected that some of your active plugins are incompatible with currently enabled WooCommerce features. Please review the details.
Are you on latest version of our welaunch framework plugin?
I installed the plugin and the framework but it’s still not recognizing it as being installed. Any ideas on how to fix this?
https://ibb.co/Vp3CpQK https://ibb.co/6HssQKz https://ibb.co/qRRM15cPlease send us an admin access to support@welaunch.io and we will look into this
hi. i want to show graph on the endpoint? how to do it?
Hi there, what graph exactly? Do you use any custom code or shortcode?
For example how much revenue a client make. It’s a bar chart
Well you can put any kind of content into a custom user my account page. It just needs to exist
How customers can change their profile pic?
The default profile picture is coming from Wordpress core, that uses gravatar service. You need a 3rd party plugin to change profile pictures another way.
Bonjour, je viens d’acquerir votre plugin custom-account-page pour mon theme AVADA. L’installation m’a remplacé une partie du core d’avada par WELAUNCH – ce qui a généré des erreurs, ensuite lorsque j’ai généré le nouveau menu , tous les tab ne s’affichent pas, j’ai eu droit à deux menu sur la même page – pas de menu TAB/accordeon: la page complète doit recharger à chaque fois – ça ne présente pas vraiment d’intérêt pour mes clients, je préfère recréer un page myaccount et coder le menu en dur. Je vais donc demander le remboursement
English please.
Hello, folge meiner ersten Anfrage für Rückzahlung u. meiner ersten message auf französisch: sorry ich musste auf die schnelle Deutsch lernen. Darum, bitte ich Sie um eine Rückerstattung des Betrag (46,80$) Mit Freundlichen Grüsse Eric.H
ich habe Ihr Plugin für mein AVADA-Design erworben. Die Installation ersetzte einen Teil des Kerns von Avada durch WELAUNCH - was Fehler verursachte denke ich. - patch Avada ist installiert, als ich dann das neue Menü generierte, wurden nicht alle Registerkarten angezeigt, zwei Menüs auf derselben Seite - keine TAB/Akkordeon-Menü: ganze Seite muss jedes Mal neu geladen werden, -kein ajax - nicht wirklich von Interesse oder Merhwerte für meine Kunden, ich ziehe es vor, eine verankert menu für WO-myaccount-Seite neu zu erstellen und das Menü hart zu kodieren.Hello, I wanted to ask if your plugin allows you to edit the default text on dashboard? If not, then second question is if I desable dashboard endpoint with your plugin will it hide that text also?
Hi there,
yes you can set custom dashboard texts with our plugin.
Sorr y I meant editing the text that is set by woocommerce as below;
From your account dashboard you can view your recent orders, manage your shipping and billing addresses, and edit your password and account details.
Also one more question, it says that your plugin requires Redux Framework Plugin (free). Does it mean I would have to add another plugin to my website and what it is for?
1) Yes that is possible.
2) You no longer need Redux, but our own welaunch plugin (it is free).
thanks
Hallo, eine Verständnisfrage. Ist es richtig, dass das Styling nur für das Menü gilt, die geöffneten Tabs aber das bisherige Styling von Woocommerce beibehalten. Wie kann man das Styling z.Bsp. von den Bestellungen (Tabelle mit Links) ändern, siehe hier https://imgur.com/a/TTUAkRB Wie kann man die Endpunkteauf deutsch ändern, z.Bsp. orders zu bestellungen. In welcher Datei liegen diese Endpunkte, sie erzeugen einen 404 Fehler, wenn der Rest auf deutsch eingestellt ist.
Hallo,
Ja das mit dem Menü Styling ist richtig, kann aber von theme zu theme verschieden sein. Gerne helfen wir bei Anpassungen bezgl custom css: support@welaunch.io
Die normalen woocommerce endpoints können unter woocommerce – Einstellungen – Advanced geändert werden. Danach sollten auch 404 Fehler behoben sein.
For your information, the plugin its not totally incompatible but generate error with: Theme LEVEL UP (If your plugin is active, there is no way to save changes on the LEVEL UP Theme options).
Partial incompatible with the plugin Image Map Pro. I need to deactivate yours to create new Maps, when I finish, I can reactivate it.
Also, when I create a new tab and want to select Roles on the “Apply For User Roles”, I cant select the Role, its display on the search but when I click on it o use the keyboard arrows, the role is not selected o save. Any suggestions ?
In 10 years, I use a lot of plugins to edit MY ACCOUNT, yours its one of the easiest to use so far, just those observations, I know nothing is perfect and your team are working to find and fix bugs. Great job.
Thank you very much for this honest feedback. We really try to improve our plugin and make it work with all themes and all plugins. Some plugins however use old select2 js libraries, that are not compatible with the new one we use.
Hope you understand and still enjoy our plugin
Hello. I have a presale question. Let’s say I have other plugins which have already added a tab in “My accout” page. Will your plugin include those tabs within its options panel? Thanks in advance for your answer.
Hi there,
It depends on how it was added, but anyhow we can add support for any 3rd party added my account item during plugin support 
All right. Good to know. Thank you for your answer.
Dear all,
Hope you are well.
I am having an issue with the following TAGS:
{{customerFirstName}} {{customerLastName}}
When I put them on another TAB beside DASHBOARD, it does not get the user names.
Can you please assist?
Thank you
DR
Any update on this? Thank you
Hi there,
normally it works for ALL custom tabs, that are added usign the editor callback. Please send wp admin login and an example product URL with tabs to support@welaunch.io so we can check.
No files within latest .zip download. !
Sorry what you mean?
.
Why do you need weLaunch Framework and how it will impact my website security and performance if I use your plugin?
Hello,
All our plugins use the welaunch framework for the settings panel and auto updates. It does not affect performance and no bugs are reported according to security.
Hi,
Can we add more than 5 tabs?
You can set the tab amount in backend settings
A quick query. The CSS design is the one used by default by my theme compatible with woocommerce? or does it have its own css? I say so that it doesn’t break the design of my website
It will not affect your theme my account design
Hello I would like a refund for your tool does not suit me, in one hour of use it has already disappointed me. I imagine we could make different menus with different anchor points. but that is not possible
Normally this is exactly what our plugin does. It allows Custom menu items in woocommerce my account page. May you elaborate what not works? We can not find a ticket from you either.
