80 comments found.
Before purchasing… Can I deep link to individual services? Everything in the demo looks like it is ajax and not able to link to a specific service
Hello rhaney21,
Currently, the booking flow is fully AJAX-based. Individual services do not have separate direct URLs, so deep linking to a specific service is not supported at the moment.
But if you want we can customize it as per your requirements. So if you are interested then please generate a ticket over our support desk using below link.
Support – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
Is there going to be an update and fix for the BMA LITE SQL Security risk? As you know we have to use the BMA LITE as well as the pro. “The BMA Lite plugin for WordPress is vulnerable to SQL Injection in versions up to, and including, 1.4.2 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with administrator-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.”
Hello! It says that I am using this plugin on my old site, to which I’m not as the site is not existing anymore. How can I use your plugin for my new site?
I was about to purchase this plugin, after researching and comparing for almost a month, I realized that you, with this plugin, are unable to modify the time, the appointments are fixed to be every half hour, whereas I need every 15 minutes form within your LITE plugin are every half hour, and when I check the PRO version, there is no difference in this regard.
Hello tangdream,
Thanks for showing interest in our plugin. There is a setting in the plugin to set the time interval in minutes and also in hours. If you have any doubts then please create a ticket over our support desk from the link below and our technical team will help you with this.. Ticket-> https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards RedefiningTheWeb
Support Woocommerce payment?
Hi FenixEC ,
Thank you for showing interest in our plugin. We have provided two (PayPal & Stripe) payment methods in our plugin.
You can try our lite version for better understanding. https://wordpress.org/plugins/bma-lite-appointment-booking-and-scheduling/ If you face any issue or have any query then you can create ticket to our support desk through the link below. https://redefiningtheweb.freshdesk.com/support/tickets/newThanks & Regards RedefiningTheWeb
Hi 1. do you support multivendor 2. do you accept payment on woocommerce
Hi bzpoint,
Thanks for showing interest in our plugin.
For this query please contact our technical team through this link: https://redefiningtheweb.freshdesk.com/support/tickets/new they’ll let you know more about this.
Thanks & Regards RedefiningTheWeb
I would like to buy it, The only thing I have to do initially is to connect it with 2 google calendars. Activate templates that show the events of the 2 google calendars in a page created ad hoc. For now, nothing else. Does this plugin of yours do this?
Hi Paparazzo2021,
Thanks for showing interest in our plugin.Please come over our support desk https://redefiningtheweb.freshdesk.com/support/tickets/new so that our technical team help you in better way.
Thanks & Regards RedefiningTheWeb
Hello.
I have few prepurchase questions.
Can you set booking status to pending, so that staff must approve it manually? If yes – will the timeslot that is booked with pending status be available in front end for other customer for booking?
Customers can cancel their bookings?
Can you modify order of the steps or skip some?
No registration needed for the customers for booking, right?
Hi kasparjarve,
Yes, all these features are available there but the last point is not there, This means if a user is filling in their details so when the user is booking some appointment then we check that user is present or not and if that user is not registered with us then the system will create a new user by using the details and send the user id and password on their respective email address.
Thanks & Regards RedefiningTheWeb
Hi again.
Just to be sure – if the customer has booked time and the system is set so that staff must approve it, but staff has not approved it yet – booking status is pending. Is the time slot that is in pending status available for the other customers for booking until staff approves it or not?
Hi kasparjarve,
No, that time slot is not going to be available for Further booking. Admin needs to reject or cancel the booking.
Thanks & Regards RedefiningTheWeb
Hi there, Pre-sale Q. I want to built a appointment system that at the last step of the booking system, ask for credit card , check if it is legit , and save the token in the WordPress database for later use if any or multiple use.
Is your plugin can do that using the stipe , Save cards for future use? To be clear stipe payments has it but not sure I can use this feature with a simple setup of your plugin or inject a code at the last step of the booking to do so?
Hi amirnk,
I want to build an appointment system that at the last step of the booking system, ask for a credit card, check if it is legit, and save the token in the WordPress database for later use if any or multiple uses.>> Sorry currently we do not have this feature in our plugin.
Is your plugin can do that using the stipe, Save cards for future use? To be clear stipe payments has it but not sure I can use this feature
>>we have a stripe payment gateway in our plugin but we are not saving the details for future use.
Thanks & Regards RedefiningTheWeb
Presales questions: 1. Is registration require on the site for individuals to book an appointment? I am looking for something that people can just quickly come to an book an available time slot but not have it save their information within the website. 2. Does it require you to add employees to the option? I offer one service so I would always be the one they book with so I want to eliminate the option for them to choose who they meet with. 3. Can you set a quota on how many slots are available per any given appointment time? An example, a one hour time slot with me would be open to 12 people, once this quota is met, no one else can book that time slot and would have to choose the next available slot.
Hi jmpinkston,
Is registration require on the site for individuals to book an appointment? >> No it is not required if requesting user is already an user then it will just book the appointment else system will generate a user with the provided details and form a new user, login details goes to user email address.
I am looking for something that people can just quickly come to an book an available time slot but not have it save their information within the website. >> Yes, in our plugin you can do that.
2. Does it require you to add employees to the option? I offer one service so I would always be the one they book with so I want to eliminate the option for them to choose who they meet with. >> Yes , admin should enter the employee details from backend so that user can select the employee while booking any services.
3. Can you set a quota on how many slots are available per any given appointment time? An example, a one hour time slot with me would be open to 12 people, once this quota is met, no one else can book that time slot and would have to choose the next available slot. >> you can not assign time slots according to the user, but if you want we can customize it according to your need.
for more queries please come over our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new .
Thanks & Regards RedefiningTheWeb
I would like to receive a refund for this plugin. It doesn’t work on my site. The support is invisible. Nobody buy this plugin. It’s Not compatible with all themes. Technical support does not exist. I’ve been waiting for a week for a solution. Please what do I have to do to get my money ?. Stop kidding buyers.
Hi Pampullo,
We have checked and did not find any ticket named as Pampullo. Please come over our support desk using the link our technical team will resolve your issue ASAP : https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks & Regards, RedefiningTheWeb
Lol ….. jajajajajajajajajajaja… Excuse me? LOL. I want my money. I want my money. Tell me how I can do for get my money.
Sure, if we are unable to solve your issue then we will refund your money. But before that please come to our support desk with your issue.
I’ve already talked to tech support. The service is pitiful and very slow. It’s been a week since I started talking to them and I’m still unable to work. Please, I want my money. I don’t want this plugin.
If you have contacted our support can you please let us know your ticket number so that we will recheck it.
this plugin is horrible. I don’t know how to use it!! Everythings are bad, wrong, horrible … Attached some links of the Admin. Everything looks so bad! I can’t work !!!
- Locations: https://i.postimg.cc/9QDGz7vf/Locations.jpg - New Template: https://i.postimg.cc/9frV6WRK/Template.jpg - Services: https://i.postimg.cc/L5MpgLCF/Services.jpg - Custom Fields: https://i.postimg.cc/RCT8LkqH/Custom-Field.jpg - Customer: https://i.postimg.cc/tJRBcg7V/Customer.jpg - Setting : https://i.postimg.cc/bwS3WWYL/Uno.jpg
Hi Pampullo,
Sometimes some CSS files of plugin may not compatible with site configuration or maybe with theme. Our team will check and resolve all your issues. Please come over our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our team will help you.
Thanks & Regards, RedefiningTheWeb
Yesterday I have already created a ticket. I haven’t had a response from anyone.
Please check your mail, our team have responded on your ticket.
Hi, I would like to buy your plugin. I want to know:
1) Hi, I would like to know if it is possible that it appears activated only on Monday on the calendar. The next days blocked.
2) When you select a date, Is it posible to delete the hours section? Delete this part: https://i.postimg.cc/R0ftkHD7/Sin-t-tulo.jpg
Hi Pampullo,
1) Hi, I would like to know if it is possible that it appears activated only on Monday on the calendar. The next days blocked. >>> Yes, you can do this.
2) When you select a date, Is it posible to delete the hours section? Delete this part: https://i.postimg.cc/R0ftkHD7/Sin-t-tulo.jpg >>> Currently, this feature is not available in our plugin, if you want we can customize it for you. Please come over to our support desk using the link https://redefiningtheweb.freshdesk.com/support/tickets/new if you are interested in customization.
Thanks & Regards, RedefiningTheWeb
For this plugin to works it is necessary to download another one from wodpress (BMA Lite – Appointment Booking and Scheduling Plugin). It is not updated with the new version of wordpress. It would be convenient to do it.
Hi Pampullo,
You will get the update of lite version till tomorrow. Until then you can install it without any issue.
Thanks & Regards, RedefiningTheWeb
URGENT REVIEW: Please take time to read this first.
The plugin features are all seems to be promising. I personally bought this plugin hoping that I can use it’s features in the future.
After a year, I decided to promote this plugin to our clients via our website. When I was asking the plugin developer if he could replicate the 7 templates to our page, I was surprised to his response: https://snipboard.io/PBNQSa.jpgFirst, I tried to replicate what is in their website and also the templates. But, it took me 2 days and I was having difficulties. As a Web Developer, I was assuming that this plugin is user friendly. But it just a full waste of money and time!
Hopefully that you will never buy this plugin. This will be a pain in your business soon!
I added the lite plugin and then downloaded the paid version but there is nowhere for me to install the licence key, as it redirects to developers website and expects you to purchase from that website and not codecanyon
Hi gdavies,
Please come to our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Hello! I bought the PRO plugin and when I activate the plugin in WORDPRESS the BMA LITE plugin disappears and I get this notification on Wordpress
BMA Lite – Appointment Booking and Scheduling Plugin is not activated, Please activate it first to install BMA – WordPress Appointment Booking Plugin for Enterprise Click here to download.
but its activated! so what is the problem please? Thanks!
Hi,
Sorry for the inconvenience cause to you.
Please install lite plugin and activate lite plugin as it’s needed to run pro.
BMA lite link – https://wordpress.org/plugins/bma-lite-appointment-booking-and-scheduling/
Thanks and Regards RedefiningTheWeb
Hi! Im sorry but you are not understanding my question – I downloaded the lite plugin and it works fine, but, when I activate YOUR PRO plugin then everything disappears, I cannot even see the lite plugin! thats my question, what is the problem? thanks!
Ok, let us check. Please come over our support desk using the link https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Seeing my developper crying and get discourage in setup, will pass on !
Hi mcomeau,
Please let us know the issue you are facing in setup on our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Can this app accommodate this situation:
One person booking two full day classroom sessions and 5 individual 2 hour lessons, on separate days.
They would sign up and book all of these at the same time, all under one payment/price.
Allowing them to choose two separate sessons for the classroom portion, then 5 separate sessions for individual lessons.
Thank you.
Hi heedthewarning,
Currently, such a condition can not be satisfied with our plugin but we can customize it according to your need. Please come over to our support desk using the link https://redefiningtheweb.freshdesk.com/support/tickets/new if you are interested in customization.
Thanks & Regards, RedefiningTheWeb
hi for the time can we change it only for date from to and remove time
Hi Site-G,
Currently this option is not available but we can do it for you. Please come over our support desk using the link https://redefiningtheweb.freshdesk.com/support/tickets/new if you are interested in customization.
Thanks & Regards, RedefiningTheWeb
hi can i only dislpay date without time
Currently this option is not available.
Can we add another payment method?
Hi rslsytrk,
Currently you can use Stripe and PayPal payment methods but if you want to add any extra payment methods we can customize it for you. Please come over our support desk using the link https://redefiningtheweb.freshdesk.com/support/tickets/new if you are interested in customization.
Thanks & Regards, RedefiningTheWeb
