80 comments found.
Hi, I would like some information. I am looking for a plugin to book a boat. My need is to set up three daily services: - the morning - the afternoon - all day For example, if someone books on the morning of March 15th, the daily service does not have to be available, but remains available only in the afternoon. Can the system be set up in this way? thank you
Hi MultimediaNewBrand,
Yes, you can do it with our plugin.
Thanks & Regards, RedefiningTheWeb
Thanks for the reply, I still ask for confirmation. I have these daily events: boat in the morning, from 8 to 17 boat in the afternoon, from 5pm to 10pm boat all day, from 8 to 22 Can I therefore set up this type of event? if someone books from 8am to 5pm, the 8am to 10pm event will not be available. Only the one from 17 to 22 will remain available. Can you confirm that your plugin can be set up in this way? Can different prices be set? thank you for your support
Please come over our support desk using the link https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Hi, Do you have a Turkish language file?
Hi rslsytrk,
We have given you a language.pot file using which you can convert it in any language.
Thanks & Regards, RedefiningTheWeb
I need a booking system for corona virus tests (Link like Test.mydomain.com) to get tested before flying.
Step 1- select the flight ✈️ date
Step 2 – choose a date and time for the test. (Only show slots 2.5 days prior to the flight date and time)
Step 3 – Customer makes account/Login
Step 4 – Books a specified number of persons/tests
Step 5.1 – Selects additional options – (refund option) $7.50 per person Step 5.2 – Selects additional options – (quarantine accommodation insurance) $38.90 per person
Step 6 – Can log back in and change time or request refund (This feature is not a meed, but nice to have)
Q1. Can I make all the group members add their information? Q2. Can I make someone to first choose the flight date and then make then choose the test date based on the flight date?
Hi stanlyya,
Sorry for the late response. For your 2nd, 5th and 6th point we have to customise our plugin. Please come to our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Can we add names of all group members in the default option in the plugin?
We can not understand which group members are you asking about. Please raise a ticket.
If we book the test for more than one member, “Group booking”
Hi stanlyya,
Our technical team already replied over your ticket please check your mail for further details.
Thanks & Regards RedefiningTheWeb
Hello,
Is it RTL ready 2.Is it possible to add Jitsimeet or zoom
Hi dikitriki05,
Currently not, but if you want we can make it for you. Please come over to our support desk using this link – https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Are you able to add extra services? Do you have ability to have different times for different services. For example a remedial massage can be 30,45,60 or 90min. Do you have to add a service for each time?
Hi LemongrassHouse,
Yes, you can add as many services as you want with each respected time. Yes if you have different times for one service you have to add service for each time. Please come over to our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new for further queries.
Thanks & Regards, RedefiningTheWeb
Pre sale question:
1: Is it possible to skip service selection step if only 1 service is offered 2: Is it possible to rename steps (like specialist) 3: Is it possible to delete number of people selection? 4: Is it possible to delete payment if service is free (also tab)? 5: Is there a language .pot file present?
HI Its030,
1: Is it possible to skip service selection step if only 1 service is offered >> Yes, it can be done.
2: Is it possible to rename steps (like specialist) >> Yes.
3: Is it possible to delete number of people selection? 4: Is it possible to delete payment if service is free (also tab)? >> Currently not but we can customize it for you.
5: Is there a language .pot file present? >> Yes.
Please come over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new for further queries.
Thanks & Regards, RedefiningTheWeb
Thanks for the reply, the 2 most important things 3 and 4 are unavailabe unfortanately with your plugin. Custom work will cost me more than looking for another solution, so ill look for another plugin. Best of luck to you guys.
Thanks for your wishes. By the way for you we can customize the 3rd point for free and for the 4th you can deactivate PayPal and Stripe, the local payment can be activated separately.
Ok that makes it more interesting for me. I think you misunderstood the 4th point. The service i offer is free, i need to skip the payment step and the tab shouldnt be visible.
If i deactivate paypal/stripe does this deactivate the payment step making it not visible?
Please come over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
pre-sale question. I have tried in two different wordpress, the free lite version, and in none have I been able to try it, because when adding a category and a service … in both it says that the maximum limit is already full. so nothing appears later in the category or services and less on the front. That’s normal? It’s just for testing … but if I can’t even complete the reservation process …
Hi weeberp,
Please come over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new so that our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
does this support wp 5.6?
Hi,
Yes, our plugin support 5.6 and if there is any issue then our technical team will solve it.
Thanks and Regards RedefiningTheWeb
I am looking to use for following operational, most busy locations, for my driving school location.. 1.https://www.raradrivingschool.co.uk/where-to-find-us/watford/ 2.https://www.raradrivingschool.co.uk/birmingham 3.https://www.raradrivingschool.co.uk/driving-lessons-instructors-leeds/
I want to use it, to manage multiple driving instructors, for each location, with the chouce of manual and automatic transmission.Each instructor calender from my site shall synchronise 2 way with specific iinstructos google calender, and most busy instructor calender shall be last choice, and one who got less boookings or no bookings, his calender shall appear first. Another thing, i got stripe and paypal gateway integrated, as we dont take cash. Can we manage all this?or do wee need to customise it?
Hi,
The feature you want currently can not be implemented since you need filters in it to filter out most or least booked instructor. So, we have to customize it. We suggest you to please come over our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will let you know about the customization process.
Thanks & Regards, RedefiningTheWeb
I want each employee to be their own business and be able to control everything on the front end. Is this possible?
Hi NEILBATCHELOR2010,
Sorry for the late response, generally employees can manage their services and their timing please raise a ticket over our support desk using this link: https://redefiningtheweb.freshdesk.com/support/tickets/new and let us know your requirement so our technical team will help you in a better way.
Thanks and Regards RedefiningTheWeb
Thank you for your return.
The fact that you customize it is just wonderful.
I have a psychology clinic, so the same client has regular appointments, weekly for example, being able to leave paid 12 sessions which means 12 appointments. What
I need to know is whether I have to register one by one or if I can register the twelve once
Hi valdilenesousa,
If we customize it then it is according to you as you want. For more query please come to our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Hello you ask not to open tickets calling them unnecessary, even if they are different subjects. But they do not respond to the emails sent. I bought the plugin 3 days ago and so far I can not use it satisfactorily because they do not solve the problems encountered. Besides closing the tickets without giving a return.
That’s how hard it gets.
Sorry for the inconvience caused to you, this is because of a better understanding. If you create many tickets then it is difficult to understand for both of us so please understand and reply on the same ticket. Our team will respond you over there.
Please I want the refund.
The plugin does not work and I did not have the help of technical support.
Hi valdilenesousa,
Our technical team have already responded over your ticket please check your mail for further information.
Thanks & Regards RedefiningTheWeb
Hi! I have pre-sale questions.
1. Does it have recurring scheduling? 2. Does it integrate with Zoom metting? 3. Does it have integration with the Google calendar? 4. Does it have integration with Wiocommerce?
Thanks for the feedback
Hi valdilenegabriela,
Currently, it is only integrated with Google Calendar, but soon all other integration will be available. If you want it now we can customize it for you. Please come over to our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Thanks and Regards, RedefiningTheWeb
Hi there,
Does the plugin allow selecting multiple time slots at once?
Thanks!
Hi ThomDJ,
Currently, only one slot can be selected, but if you want we can customize it for you according to your need. Please come over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new for further queries.
Thanks & Regards, RedefiningTheWeb
Nice plugin.I have a question before purchasing – I want to use it for a cleaning service booking so I need multiple services like: select how many bathrooms, how many bedrooms, how many square footage.Is this possible ?
Hi AdrianBotea,
Currently, you can make services like: 4 rooms, 2 bathrooms, and 1 footage in just $abc; 2 rooms, 1 bathroom, and 1 footage in just $xyz. i,e you have to enter a predefined value for it. If you want something else we can customize it for you according to your need, please come to our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Hi, any plans to integrate with Paystack payment gateway? https://paystack.com/
Hi ese7,
Thanks for showing interest in our plugin. We will implement paystack payment gateway in future update but can’t provide you any ETA.
If you want on urgent basis then please contact us over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new
Thanks and Regards RedefiningTheWeb
75% of this didnt work, horrible styling, very bad coding. I had to customize and spend hours fixing this broken plugin. I guess u get what u pay for. have no idea how these guys are selling on here.
Hi knightrider1,
Sorry for the inconvenience caused to you, please do not make changes in our plugin. If you have any issue please come over our support desk using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Sorry, but this plugin has very bad support documentation. Is there a chance for a Zoom call to guide me through the set-up steps?
Hi GoVEkAr,
Please come over our support desk using this link – https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Hi, how long does it usually took to get an answer on my ticket? It was submitted 3 days ago…
Hi GoVEkAr,
Our team has already responded over your ticket, please check your email for the same.
Thanks & Regards, RedefiningTheWeb
Hi,
I have pre-sale questions:
1) Is it possible to hide the calendar so that users can just pay for a service without selecting a date/time? After payment once they are ready they can login and book a time for the service they paid for?
2) Can you combine services into a package? For example if I wanted to offer 3 one hour sessions instead of purchasing one hour session three times they can just purchase a package of three one hour sessions?
Thank you
Hi asadraza89,
Currently, the feature you are asking for is not available in our plugin, but we can customize it for you. Please come over our support desk using this link – https://redefiningtheweb.freshdesk.com/support/tickets/new so our technical team will help you in a better way.
Thanks & Regards, RedefiningTheWeb
Hello support. I have pre sell questions.
1 – Can I add remove the “specialist selection” step? 2 – Can I remove the “people count” step? 3 – Can i add more fields to the “customer details” step? I am planning to use this plugin hoe home inspections.
Thank you
Hi ErnestoPena,
Thanks for your interest in our plugin. Yes, you can remove Specialist Section, you can also add extra fields in the Customer Details section, and for the people count we will customize it for you. Please come over our support desk through this link – https://redefiningtheweb.freshdesk.com/support/tickets/new for further queries.
Thanks & Regards, RedefiningTheWeb
Is possible to translate the plugin to portuguese (pt-BR). If yes, how I can do it? Thanks.
Hi as2,
Yes, you can translate the plugin to Portuguese using our plugin’s language (.pot) file using any translation plugin.
Thanks & Regards, RedefiningTheWeb
Thanks! I buyed the pro version + extended support.
