243 comments found.
I can’t find the Archives.zip file in the downloaded folder.
On your side your will find the mentorship_1,4.zip file
Yes, I have that zip file. But as in the installation video, I can find the archive.zip file in the mentorship_1,4.zip file.
I have sent support an email. Kindly check
Sorry I haven’t received any email yet. In our installation video, we don’t mention any specific script name for the ZIP file — that’s why it appears as ‘Archive.zip’. However, for specific scripts, the ZIP file will include the script name (e.g., ScriptName.zip). That’s the only difference.
Thank you for the quick response
Issue with password reset. getting 500 error
Which version you are using?
Dear Support Team,
I hope you’re doing well.
I’m currently working on translating the application into Portuguese, but using the translations page for this process is proving to be quite time-consuming due to the large number of entries.
To streamline the translation and ensure a more efficient process, I’d like to know if it’s possible to access the full language file directly. If I can obtain this file, I can use AI-assisted translation tools to translate the entire content in one go, significantly expediting the process and ensuring the website is fully localized into Portuguese.
Could you please guide me on where I can find this language file or if there’s an alternative way to manage bulk translations more efficiently?
I appreciate your support and look forward to your response.
Best regards,
Hello,
Thanks for contacting us, Alternatively you can export lang_values table from your database and open this sql file on any text editor there you can add your translation and import this db table on your database.
Regards
Thanks a lot!
How to update? Your documentation does not show how to update to the latest version.
Please download the latest script there you will find the update instructions with files
I went deeply through this system. Why are there two Zoom APIs for administrators and mentees? What is the purpose? Can the mentee share the admin API?without entering API again ?
Yes, you are correct. We have a dual integration setup. If the admin wants to use a single Zoom API for all mentors, they can enable it globally, allowing all mentors to use the same API. Otherwise, each mentor will need to add their own individual API.
Hello, where can I submit a ticket for support? Thanks!
Hi there, Is it possible that I translate the system to Portuguese? And also include a local Angolan payment gateway?
Yes you can add any language and translate all values inside our system admin panel.
Sorry we don’t have Angolan payment gateway.
You have a cool online consultation script system, I plan to purchase it for my startup project. The functionality needs some improvements, maybe you can tell me if these functions are in the current version or plan to add them in the next update:
1. Can I disable the chat between mentee and mentor so they can communicate before creating an order? Because there is a big risk that mentee and mentor will agree with each other through the internal chat and will not pay for the consultation through the platform
2. Hide / show the contact information of the mentor until mentee places an order for the service
3. In registration, add the ability to connect authorization via Apple ID, Facebook id (like on envanto)
4. When creating an order for a consultation, in addition to Zoom and Google meet, is it possible to use a chat (text messages) for a consultation session?
5. In the chat itself within the platform, the ability to attach a message to a message (Office formats Word, Excel, PowerPoint, PDF, Images)
6. Instead of a list of countries, is it possible to somehow display cities? Or just create cities as new countries and rename the Country field itself as City
@codericks I’m thinking of purchasing a license for your script for my project for online expert consultation. Please respond
Hello,
Sorry for the late reply and thanks for your interest in our script, here is the reply of your questions
1. Yes possible to disable the chat feature
2. I will consider this feature in our next update
3. Sorry not possible
4. Possible as a custom feature integration
5. Possible as a custom feature integration
6. Possible as a custom feature integration
If you have any questions please let me know.
Is it possible to set the payment for the booking when the user book a session?
Yes we have already this option.
Hello,
Can you please assist me with updating thrivepeer.com
Please download our latest version go to updates folder you will find the update instructions, If you still need help please send email with your server access
I sent you an email. Please check
Now its working there was a blank space on password.
Have you updated thrivepeer.com?
No you have provided sftp access for this site: https://mentor.utalent.vn
That’s far from true. I didn’t send sftp access in our initial email. Look for our email from the crownthrive.com domain. I just sent over another email with the sftp credentials (initial has cpanel access). Again, please ensure accuracy in correspondences.
After reading your comment, I received an email with FTP access. However, I believe there may be a mistake, as I have checked my emails from the past two days and haven’t found any with cPanel access. Please send the email to codericks.envato@gmail.com and include your Envato username to avoid any misunderstandings.
Thanks
The email I sent earlier, with the ftp setting, has the Cpanel credentials there as well.
Is your email name is Usolution? I have only received email from this and there are no cpanel access on this email
I have also checked my spam folder too so there can be any mistake, please send email here: codericks.envato@gmail.com with your envato username
Sent another email. Please check
Just received your email for the first time, Thanks I will apply the update and let you know when it’s done.
In the system’s search engine, if I type ’’marketing’’ ’’product’’ or any other keyword present in the categories and skills, it always shows -No data found! -
I think it should mainly track keywords that are in the main categories and skills…
How does the system’s search engine work?
Pre-purchase questions. I may need to make some customizations…
1- Is it possible to change the main menu items?
2- Can I create another filter option?
3- In the mentor dashboard, I would like to group the menu items:
group As a submenu under ’’settings’‘ - Experience - Education - Coupon
group As a submenu under ’’Manager Booking’‘ - Sessions - Bookings - Calendar - Holidays
group As a submenu under ’’monetization’‘ - Affiliate - Payments
4- Is it possible for a student to become a mentor without having to register again?
I saw that you updated the script, but the demo still has some errors in the search and similar mentors…
Hello,
Thank you for your interest in our script!
I have reviewed all your points, and yes, they can be implemented as a paid custom feature. If you’re interested, please proceed with the purchase and send us an email. We will then provide you with the estimated budget and timeline for implementation.
Regarding your issue, there are no errors at the moment. Please try clearing your browser cache or performing a hard refresh and check again.
Let me know if you need further assistance!
Another question I forgot to mention is whether it is possible for the mentor to choose more than one main category?
Yes possible
In the system’s search engine, if I type ’’marketing’’ ’’product’’ or any other keyword present in the categories and skills, it always shows -No data found! -
I think it should mainly track keywords that are in the main categories and skills…
How does the system’s search engine work?
We have noted this improvements for our updates. We will add this soon.
hi, I wanted to know if the template uses a dashboard theme or is it a custom design?
We used customised template
Hello! Any plan to add recurring sessions bookings? thanks
Also, there is an option to add a mentor in more categories?
Hello,
We have already the recurring sessions feature in our system see this: https://prnt.sc/NQFqyntwHu8k
Buy you can add one category at a time.
Thanks!
Regarding the multi-category option, any plan to add it?
Yes we have.
Awesome! regarding the license option, can I buy a regular license and later upgrade to extended? Or I need to buy two different licences in that case?
Sure you can buy the regular license and upgrade your license anytime to pay only the difference amount
I noticed that in messages box, the last message are at the bottom, where the messages box shows the first. Is that a bug?
No last messages are always shown on the bottom check other messaging system you will see the same pattern.
yes, but I need to scroll down to find the last message. By default, when the page loads.
I will check and work on improving this issue. Also, I wanted to share that we have just released a new version (1.4) of this script.
Awesome! Thanks!
Design issue on: New Mentor Listing Design added to Landing Page 2 and Similar Menors
Check it out: https://ibb.co/WNpHc2Rs https://ibb.co/VyXL4QBSorry your screenshot is not working, But It looks fine in our demo: https://prnt.sc/9AHOL6oHJs3J & https://prnt.sc/QMq1js-ApU2B
Clear your browser cache or make a hard refresh.
Hello, how can I set multi-categoy option for the mentor? I guess a mentor want to register in more than one category.
No we don’t have multi category option you can only choose single category at a time.
Hi, request please share the next update. eagerly waiting and looking forward.
Updates will be available on 23th Feb
Hi.. request share update please
We just prepared the update version for release tomorrow morning once it published on envato I will inform you here.
Thanks
1.4 is available on Codecanyon
Is there a way to change the page heading/title from “Mentors” to “Tutor”?
Sure you can easily do that from admin panel > language
I don not see this option in the demo admin. Will I be able to have access to this option once purchased??
thank you
Thank you for your responses, this helps me with my decision making. I will buy the software, Will you be able to install it for me? I have a GoDaddy cPanel hosting. My main website is already running on the hosting, but I’d like to create a subdomain where the software can be installed. Is that something you guys can do?
Sure please purchase this script and send email to our support mail with your item purchase code and server details we will install this script within few minutes.
And you can install this script any sub domain or folder.
Pre purchase question : 1. Can we use this for a single Mentor..
Thanks for your interest, Yes possible.
Hi, do you have a plugin for this?
Hi, could you please specify which plugin you’re looking for? I’d be happy to help!
We are looking for a mentor plugin or wordpress theme we could use
Sorry this is not a plugin its a complete script build with php & Codeigniter framework.
Next update which day come ?
We have a plan to release an update around 20th Feb
Pre-purchase questions: Is there any ability to hook into the system (via API or webhook) so we can auto-login members, and/or also be able to create/remove members via webhook/api? We would like this to potentially be an add-on to another WordPress site and need a way to automatically log people in via a link in our membership site so they are not having to log into two systems (and maintain two sets of passwords). is this possible, or planned?
Sorry right now we don’t have the webhook for login but we have social login option.
