1611 comments found.
Hi, does site admins received emails when an order is made on the Store, course, hotel and donation ?
Hi,
unfortunately, this is not available
what about the customer?
Hi,
the tenant’s customer will receive mails with invoice
Thank you
Only for store? Or for hotel, course and donate too?
yes, for hotel, course , donation too
i have one issue with this. when i installed script, i not found any templates . why ? Pls fix my issue
Templates and vcards templates are not found. only blank and white screen . what happen ? How can i fix ?
I am sorry to know that , it should not happen
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, website link, website admin panel access & cpanel / ftp access so that support team can check it
NB: Friday is weekend here
Thank you
Do we receive all source code for the website builder with purchase? With the ability to edit and add features? Is your team available for custom development?
Hi,
yes, you will get the source code & you can customize it as you like
You may contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
In that case, Please write the brief requirements in telegram in the first message
Thank you
Hello, KreativDev, I see that you are working on translating the admin panel, right?
However, I haven’t seen anything about new themes for the site!
Could you provide us with a theme creator? In that case, it would be easier for you to create new themes.
It would also be good to have an AI integration to create websites.
Hi,
Actaully, we found no way to make a system like that yet
Yes, multilingual dashboard is on the progress but we might need to provide an update of small fixings before the multilingual dashboard update
the AI is in note too
unfortunately, we cannot promise any feature. / it’s ETA
We will be releasing updates according to our resources otherwise you may hire us for customization
Thank you
Ok then please provide us with some themes to improve supply and demand, in these times where an AI creates a website in seconds
Hi,
If you need urgently, please contact us the customization team
We have themes feature in note but cannot share ETA
Thank you
Hahaha – I can see that it was a waste of time to buy your product, always this talk that you can’t share updates! I’m not interested in personalized service because I count on updates and it breaks with updates.
A service was done on another site, Blogaaso, everything was exactly as I asked, when it was updated everything was lost, with the same error as when I bought the site. Website links and social networks opening in the same window
I am sorry for that. But, if you ask the same question, the answer will be same, dear
I am sorry to know that the changes were lost , I will ask the support team right now to note down each issue they found so that we can relase it updates
Thank you
When you release 2025 first update ?
We are already working on multilingual dashboard
Its huge work so its taking time
Every thing good but if you want more sales and market demand you must be make all custom domain support sass on signal script.
Hi,
Thanks you for the appreciation
But all custom domain already work if the cname, a records are setup properly on domain
Thank you
hello can design my own templates if so how
Hi,
you need to customize laravel code to do that
you will get source code after purchase
I am getting a CSRF token mismatch error when I use the newsletter subscribe field in the footer. I also did not receive the email validation message when a user signed up. Finally, I get a 500 error when I click User vCards. Can you help me resolve these issues?
Hi,
1) 419 error comes generally due to browser or server issue as we have passed the CSRF token
you might give a try in google chrome incognito mode or clear your current browser cache & try again
2) it might be wrong SMTP credentials error
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code , website link, website admin panel access & cpanel / ftp access so that support team can debug it
NB: Friday is weekend here
Thank you
On of my website: https://prnt.sc/s-Od8iOal5WN
after connect to a main domain then showing this: https://prnt.sc/cGatDrcNt0r4
I have clear browser cache, application cache, cloudflare cache, try to check using proxisite if this is cache error but not working at all.
working on subdomain or path but not in main domain when i connected!
Please help me as soon as possible
Hi,
looks like the custom domain is not getting the CSS, JS file paths
the paths are mentioned in code correctly already
the server needs some special configuration (may be in .htaccess) for CSS, JS path location for custom domains
I will recommend to contact hosting support for that
If you renew the support & create support ticket in our support desk , they will give a check too
Thank you
Hello
Let’s say i have different services, and i want to present them all in the main website, can i do that ?
Can i create different pricing categories for different services?
Like creating pricing for multitenant, another pricing category for consultancy, another pricing category for digital marketing..etc.
Thanks
Hi,
I am sorry. Unfortunately, the things you are asking is not possible here
does it use same database for all tenants or each tenant will get separate database, and will the system create separate database for tenants automatically ???
If it uses single database, what is the maximum users based that this system was optimised to handle in single database??
Hi,
1) its same database
2) its not specific number
it depends on server capacity & usage of tenants
Do you have any documentation that explains each of the features I can add to my packages? I don’t see the descriptions anywhere. For instance, what is “counter information”, “service”, or “skill”?
Hi,
these are just sections / pages of a theme
I red marked here: https://tinyurl.com/22jg7f9o
I am interested in this website. Is it possible if the nominal is in USD and the customer pays using Midtrans Payment? Does this website support currency conversion in all forms of payment?
Hi,
the midtrans supports only IDR currency here
Hello i just check the system any possibilty to add cleaning website features here
Hi,
We have cleaning theme in note
But we cannot promise any feature or it’s ETA
Thank you
Ok
Hello, when I create a course and offer it for free, unfortunately nothing happens when the customer clicks on register now. greetings
Hi,
I am sorry to know thatI just checked & its working on my end:
https://www.awesomescreenshot.com/video/37532426?key=eb7b88a4df607d6cd2d53532d5d45184
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code , website link, website admin panel access & cpanel / ftp access so that support team can debug it
NB: Friday is weekend here
Thank you
it doesn’t work I have a ticket #6524
If I buy your extended license, will you offer installation on vps to get the site working?
Hi,
We provide free installation support only for cpanel based hosting (apache)
Please create a support ticket here for cpanel installation: https://kreativdev.freshdesk.com/
NB: Friday is weekend here
For other hosting installation,
it will be charged.
You may contact us on telegram for hosting other than cpanel
Telegram Username: KreativDev (https://telegram.me/KreativDev)
NB: Telegram is not for support
Thank you
Unfortunately, it’s getting very difficult to work with your website. I hope you look at what’s wrong and fix it as soon as possible in this update. Error 500s are all over the website, in payment methods. You’ll update the client’s website to receive the MP and the error 500 is enough to make working like this so unmotivated!!!
And this is on Bussineio, Blogasso and Carlist
I’m not here to badmouth your product, not at all. On the contrary, I want you to fix these errors so we can work on our side without having to write about it here.
This wastes time for both parties.
Hi,
I am sorry to know that
Unfortunately, its not happening here & we are not reported about these from others yet
Might be a hosting end problem too
So, I will recommend please renew the support & create support ticket
They will check all your issues
We are paying support staff to provide support to our buyers so support renewal is necessary
Thank you
Hi
I add my PAYPAL information but I get an error when I try to buy a subscription for testing purposes
500 Server Error i created support ticket but still no reply
Hi,
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share necessary screenshots/screen records , website link, website admin panel access & cpanel / ftp access so that support team can debug it
The support response time is set upto 2 business days on Envato
Screenshot: https://prnt.sc/4BB00u6ny5n-
Generally, we respond within 24 hours but if the ticket volume is high or govt holiday, then might take a bit more time
NB: Friday is the weekend here
Thank you
It’s a shame this doesn’t even allow for creation of “GALLERY” page.
this is a very low basics for a website.
Hi,
its in note. if you need urgently , you may hire us too
Thank you
Should I hire and pay you to develop the Gallery feature?
If updating this script isn’t a priority for you, then by all means, continue to overlook essential features, introduce more bugs, and wait for those who truly need fixes to pay extra before addressing them.
Not a bad business strategy — well played.!
look at the changelog to get the idea of our updates.
Is there an appointment option?
Hi,
unfortunately, its not available here
If you need now, You may also contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
In that case, Please write these requirements again in telegram
Thank you
Message sent I await response
Hi,
Have you written the requirements there ?
If not , then please write down it because we receive a lot of spam ‘hi/hello’ message there
Thank you
