200 comments found.
mysql 8 must ? or will it work with mysql 5 too? most hosting companies offering mysql 5x
The script is designed to work with MySQL 8 for optimal performance and support for newer features. While it may work with MySQL 5.x, we highly recommend using MySQL 8 to avoid potential compatibility issues and to ensure you’re taking advantage of the latest database features and security updates.
If most hosting companies are offering MySQL 5.x, it might be worth considering an upgrade or reaching out to your hosting provider for MySQL 8 support.
Pre-purchase question. Id like payment provider intergration with pesapal / Mpesa. How much on average would this cost? Last time i tried getting customising one of your scripts the cost was more than the potential gain
For custom payment gateway integration, please open a support ticket at https://viserlab.com/support. Our team will review your request and provide a quote based on your specific requirements.
i would like to buy your script buy we dont have any project yet we want to learn your script very well mainly. for that reason we will use it on our test domain and can we later change the domain name ? whenever we are ready for your our project.
full demo request doesnt working by the way. when i get an email i click on it and it says Demo request not found
We appreciate your interest!
Please note that we support one installation per purchase on a single server. If you’d like to explore the script before going live, you can use our private full demo, which is working perfectly on our end.
If you’re facing any issues accessing the demo or have further questions, feel free to reach out to us via our support portal: https://viserlab.com/support. We’re happy to help!
Hello Team,
Thank you for the updated requirements in the latest version v2.2, which includes saving the original image name while uploading the images.
However, after this update, this feature is only applicable to product images. In the next update, please ensure this feature applies to all images , such as banner images , brand images , logo images , etc ., meaning all website images should be saved with their original names .
Kindly make an update or patch to implement this change .
I have one more requirement: ”.webp image format. “
Hello,
Thank you for your valuable feedback and suggestions!
We’re glad to hear you’re happy with the new features in version 2.2. Regarding your request — currently, saving the original image name applies to product images only. We appreciate your suggestion to extend this feature to all images (banners, brands, logos, etc.) and will definitely consider it for future updates.
We also noted your request for “.webp” image format support. Both of these points have been forwarded to our development team for review. If they gather enough demand, we’ll prioritize them in upcoming updates.
Thanks again for helping us improve!
when will you add staf role and permission? we can not find its 
Hi, thank you for your interest!
The Staff Roles and Permissions feature is not available in the current version, but it is planned for a future update.
If you need it urgently, we can implement it as a paid customization service. Don’t hesitate to get in touch with our support team at https://viserlab.com/support to discuss the requirements and get a quote.
Best regards,
ViserTeam
I have more than 10,000 Products, This script is compatible for then 10,000 products without slowing down it’s speed?
When I Share any product it shows %2f with url, Is it fixed with next update ?? Refer screenshot for this.
https://ibb.co/7NBbzQzJI wanna purchase this Script right now, please reply fast
Hello,
The performance of the script depends on factors such as your server’s capacity and internet speed. We have optimized it as much as possible, and it should perform well even with 10,000 products, similar to how it works with a smaller number.
Feel free to reach out if you have any more questions or need further assistance!
Hello,
Thank you for your questions!
Regarding the 10,000 products: The script is designed to handle a large number of products, but performance can also depend on server resources. With proper server configuration (like good hosting, caching, and database optimization), the system should perform well even with 10,000+ products. If you face any issues, feel free to reach out, and we can guide you on optimizing the system for better performance.
About the %2f in the URL: This issue typically arises from URL encoding problems. We are aware of this, and it is scheduled to be fixed in the upcoming update. Once the update is released, this issue will be resolved.
Let us know if you have any other questions!
Best regards,
ViserTeam
1. Please add more sharing options with next update like whatsapp, Instagram, email, copy link etc…. 2. Please Add Tax Options with Inclusive and Exclusive options.
When will get new update?
Hello,
Thank you for your valuable suggestions!
We appreciate your idea to add more sharing options like WhatsApp, Instagram, Email, Copy Link, etc. This has been noted for consideration in a future update.
The request to include Tax Options with both Inclusive and Exclusive settings is also a great addition, and we’ve added it to our feature request list.
Regarding the next update — our development team is actively working on improvements, and while we don’t have a fixed release date to share just yet, we’ll notify all users through the platform once it’s ready.
Best regards,
ViserTeam
i checked demo everything is looking so nice but i didnt see where to add payment models ? like a paypal / iyzico etc.
ahhh i figured it is there https://script.viserlab.com/visermart/demo/admin/gateway/automatic
is it possible to add https://www.iyzico.com/en/support/help-center/integration/iyzico-api-integration IYZICO payment option ?
last question is is it possible to change products photo sizes? we are on textile so we need longer product photos
Yes, it is possible to integrate the IYZICO payment option, but it requires additional customization work, which will incur extra charges.
Regarding product photo sizes, yes, it is possible to adjust them to fit longer textile product images, but this also falls under customization and will require additional charges.
To discuss the fees and customization details, please contact our support team here: https://viserlab.com/support
Our Technical team will assist you.
If I purchased this script now, can you help me to help in this
Can I save Media Files Original Name (Like I upload an Images with name Soccer.webp So this image name not change and save original name which is Soccer.webp)
Can you give me code for this after purchase this script?
Is there any method to manually update this script?
Thank you for your interest!
Our script currently does not support saving media files with their original names, as it renames them for better management and security. Modifying this functionality would require code customization, which is not included in the standard support. If you need this feature, we can discuss a customization service after purchase. Let us know how we can assist you!
Customization charge for this change?
Hello,
Yes, customization is possible. Please open a support ticket at https://viserlab.com/support to discuss the details and pricing for this modification. Our team will be happy to assist you!
Any method to manually update this script?
Hello,
Thank you for reaching out. If the script has been customized, manual or automatic updates may not be possible without affecting those modifications. However, our team can assist with the update process for an additional service charge.
To proceed, we require documentation outlining the specific customizations made. For further details and assistance, please contact our support team at https://viserlab.com/support
is it support multi language for admin and front end both ?
Hello,
Yes, the system supports multiple languages for both the admin panel and the front end. You can configure and manage languages as needed.
Let us know if you have any other questions. We’re happy to assist!
May i know this scripts can hide price ?
Can I only see the price when I log in?
No sir, there are no such options inside
Hi,
Not able to upload the product, after submitting button it’s not stored in server. No actions coming
hello,
if you face any issues, please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
1. SMTP/Sengrid API configuration we tried Test Email Getting Error. 2. Email Template Logo after adding in the template when i give submission its showing forbidden. Kindly support for this., These are the basic things don’t consider as the customization.
1. did you set valid credentials there.
2. let me know your ticket number pls
938698
Attached screenshots in the ticket of #938698
Pls check responses
any multivendor ecommerce script available or you guys have plan for it with app?
Yes we have this one: https://codecanyon.net/item/ecoma-multivendor-ecommerce-shopping-platform/35019872
It seems not updated any new coming with app? Ecommerce website?
both are different. not same sir
I liked the theme, I’m thinking about buying it. However, the button on the mobile version has some bugs in the demo, it comes loose from the footer and overlaps information on the screen.
may i have screenshots or video pls. also mension your device screen size
It has 6.67 inches with a resolution of 2400×1080 pixels
may i have screenshots or video pls.
Hi, I am getting this… Oops! An Error Occurred The server returned a “500 Internal Server Error”. Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.
production.ERROR: SQLSTATE42000: Syntax error or access violation: 1461 Can’t create more than max_prepared_stmt_count statements (current value: 100000) (Connection: mysql, SQL: select * from `general_settings` limit 1) {exception] (Illuminate\\Database\\QueryException(code: 42000): SQLSTATE42000: Syntax error or access violation: 1461 Can’t create more than max_prepared_stmt_count statements (current value: 100000) (Connection: mysql, SQL: select * from `general_settings` limit 1) at /home/u598709631/domains/wavv.in/public_html/core/vendor/laravel/framework/src/Illuminate/Database/Connection.php:825
Hi,
To keep our support system efficient and seamless and to keep your data safe and secure, we’ve developed an easy-to-use support portal for you.
Please open a support ticket here: https://viserlab.com/support
Our Technical team will assist you.
Regards
Pre-Purchase Questions:-
1. Can I save Media Files Original Name (Like I upload an Images with name Soccer.webp So this image name not change and save original name which is Soccer.webp),—— Is it chargeable or free with support after purchase?
2. QR or UPI options available in checkout for Indian Market Users or any roadmap for this?
3. Email Template Editable or Invoice Editable or any roadmap for this?
4. Indian GST Sytem for Tax Rates or any roadmap for this?
Hello,
We want to assure you that we will provide the product exactly as described and demonstrated in the demo. We recommend checking the demo again and carefully reviewing the product description to ensure that it aligns with your specific requirements or needs. This will help you to cross-match the features and functionalities that are available within the system.
You can request a private demo to explore more. The results you obtain from private demo will be the same as if you purchase and install it on your own website.
Please read my questions carefully and reply accordingly.
1. Can I save Media Files Original Name (Like I upload an Images with name Soccer.webp So this image name not change and save original name which is Soccer.webp),—— Is it chargeable or free with support after purchase?
ANS: you need to change it from code end.
2. QR or UPI options available in checkout for Indian Market Users or any roadmap for this?
ANS: No, but we able to set it for additional charges.
3. Email Template Editable or Invoice Editable or any roadmap for this?
ANS: YES
4. Indian GST Sytem for Tax Rates or any roadmap for this?
ANS: No, but we able to set it for additional charges.
1. Can I save Media Files Original Name (Like I upload an Images with name Soccer.webp So this image name not change and save original name which is Soccer.webp),—— Is it chargeable or free with support after purchase?
ANS: you need to change it from code end.
Can you help me on this after purchase the product or it cost additional charges?
modifying codes are upto you, we dont teach here about coding
I am deciding to buy. I have a question.
1. Can I change all menus and texts on the website to Thai Thailand language? 2. Can I change the currency name to Thai baht? 3. Can I change the payment method to a bank in Thailand? 4. Can I customize, add or remove the website structure such as CSS layout? 5. Can I use the single seller mode?
Thank you.
1. there are language manager to translate.
2. yes
3. yes
4. yes
5. yes
It’s a beautiful software. Please add a POINT OF SALE module in the next update. Thank you.
Noted sir
Do you plan to add feature “importing products“ like for dropshipping?
we dont have such plan yet
Hi there! We’ve now implemented the bulk product import and export feature. This new addition might already cover much of what you were looking for. If you have any specific requirements or use cases in mind, feel free to share — we’re always open to feedback!
