1250 comments found.
Hi,
Are you planning to release a new update for this plugin in the near future? It would be great to know if there are any upcoming improvements or compatibility updates planned.
Thanks!
Hi,
Yes, we are working on an update currently. It should be available sometime next month.
Hello, I am interested in purchasing the script, but I would like to know if there are plans for integration with other software. For example, I have a SaaS software, and I would like to integrate your script without requiring users to log in again—just once, perhaps through an API?
Hi,
You can do everything that is possible via the website via API as well, because the website uses the same API.
Login is done via cookies though, so there’s no easy way to log user in from different domain.
Hello pre purchase question, can email to ticket pick up images as well ? Incase someone sends email with a image Second question: If we would like to add different clients in same ticket , e.g when there is update in that ticket, they can see as well.
Hi,
Yes, inline images as well as file attachments are supported in emails.
Tickets can have only one client/customer currently.
Thankyou , do u have SAAS
Not currently, but it’s something we are looking into adding with a future update.
Do you plan to add SAAS and Subscription possibilities?
Hi,
Yes, but we’ve no exact date for it yet.
Is it possible to get this done as custom development by you?
We’re not taking on custom work currently.
Hi, any plans for discount soon for this product?
Hi,
We’ve no plans for it at the moment.
Ok, is possible to create form in wp for example and pull info from form to ticket in BeDisk? maybe with triggers option in BeDrive? I see some form in BeDrive but that need to create account and thene to use form, my plan is to use just form to create a ticket, not to create account.
Yes, you can use BeDesk API to create a new ticket from WordPress or another application.
is there api docs for BeDesk? also it is not possible to do with triggers option?
Also I see issue in demo IMG https://prnt.sc/cM2pF1ZKy2f6 it need to be “X” ? not sure if it is working after they rebrand?
That should be changed with next update.
Regarding triggers, it’s not possible to make requests to external sites/apps with them currently, you would need to use API for this.
You can find API docs on demo site here (make sure you are logged in).
Ok, thanks for info, It will be good in future updates for captchas to add like “Cloudflare Turnstile”.
can i integrate it with bedrive?
Hi,
You can configure file uploading from “admin > settings > uploading” page in BeDesk, it uses the same uploading system as BeDrive internally.
1- can be installed on iis windows server 2019( self hosted) since it will be used internaly. 2- can be sub domain to the bedrive iis too.
1. Yes, BeDesk does not have any specific requirements in regards to server.
2. Yes, you can install it as subdomain as well.
I have had the errors fixed by my developer. Guys your support is more than bad. I’d rather pay someone to take care of the existing bugs than wait for you. I will communicate this to Envato, whether you delete my posts or not.
Hi,
Sorry about the delay, we only provide support during weekdays currently. If you still have any issues, please create a new ticket on our support site at https://support.vebto.com
Presale questions: 1) Can i add this script on a sub domain? 2) Can we add/ insert pictures in the knowledge base?
Hi,
1. Yes.
2. Yes, you can add images to articles or categories.
Thanks. 3. As i can see you last updated it in june last year. Do you intend to update it anytime soon? 4. Do you have plans to integrate chatbot powered by AI in the near future? or is there any 3rd party software we can use with it?
We’re working on an AI powered chatbot functionality currently, so it’s taking some time, can’t provide an exact date for when it will be available yet unfortunately.
Thanks for responding
Purchased, but i am getting this error in installation wizard:
Could not find .htaccess file See this article https://support.vebto.com/hc/articles/21/27/172/site-not-loading for possible solutions.
Can you create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
That was fixed. However, cron jobs are not being setup by any way.
Can you create a separate ticket regarding this please.
It was fixed as soon as i tried again. Thanks for always replying me.
hello can u pls make it so we can integrate into websites via chat box
Hi,
Yes, this is something we are working on currently, but no exact date for it yet.
thank u so much
hello, is it possible to upload a video (like you do with images) directly with the upload?
Hi,
Yes, video can be uploaded as well.
Hi I had raised a ticket. Can you look into it? thanks.
Hi,
We’ll get back to your ticket shortly.
Hello Vebto,
I would like to buy the script, but I still have a question. Is it possible to retrieve an Office 365 e-mail account. Microsoft has deactivated the normal authentication and you have to log in via OAuth.
https://learn.microsoft.com/de-de/exchange/client-developer/legacy-protocols/how-to-authenticate-an-imap-pop-smtp-application-by-using-oauthHi,
If you mean the IMAP integration, it only supports normal authentication currently. We should have support for OAuth with one of the future updates though.
Yes, I mean imap, then the system fails for us as a company because we absolutely need OAuth.
You should not expect a professional and flawless system after installation, because after installation and use, after a few days, you will see how many small and minor errors there are in the project, which is very simple to program. In fact, a professional programmer should not publish this work for sale because its features are really not up to the task and the simplest things are not implemented in it due to the inexperience of its author and copying the main code base from another work of his.
Hi,
Sorry to hear you are having issues with BeDesk. Please create a ticket regarding this and and we’ll be happy to assist: https://support.vebto.com.
Thanks!
saving settings cause
Method Common\Settings\SettingsController::noMethod does not exist.
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Please reply to ticket #24909
Hi,
We’ll get back to your ticket shortly.
I just replied back
Hello,
Can I use Sharepoint or one drive for Uploads Storage Method ?
Thank you
Hi,
These are not supported at the moment.
What is the difference between the regular version and an extended version of your own script in terms of features
Hi,
Feature wise they are the same. Extended license is required if users will be charged in some way for using BeDesk.
How can I get fees from users? Are there any documents explaining how he did that, please?
There’s no built-in option in BeDesk for this currently.
Hi, I’m unable to install the version you provided.
Symfony \ Component \ ErrorHandler \ Error \ FatalError PHP 8.2.15 10.35.0 Type of App\User::$billingEnabled must be bool (as in class Common\Auth\BaseUser)
in site.com/install/finalize after entering credentials.
Hi,
If you are updating from previous versions, try to delete “app”, “common” and “vendor” folders before uploading new version and see if that helps.
Hi I had raised a ticket. Can you look into it? thanks.
Hi,
We’ll get back to your ticket shortly.
Can I use this script to sell saas subscriptions to my clients where they get full features for a monthly subscription and I earn from it? And how can I do that?
Hi,
There’s no built-in SaaS mode currently.
