Hello,

The domain has been updated.

Regards.

your support site shows phising and shows as danger website?

Hello,

Sorry, this is a major update you can not replace files just, you have to remove completely the version 1.6 and install the 1.7, because are a lot of modifications even the file path.

Regards.

Ok. Thanks

Good luck.

I removed old version. Installed new version 1.7, but I cannot send message realtime. I got “WebSocket is not open. Cannot send message” error.

Hello,

I have an issue in setup page, i fix it today and please try again tomorow or today later, but better ask me later about the progress.

Thank you.

OK.Thanks. I will test again on tomorrow.

Great.

Can i test it again?

Hello,

Yes of course.

Good luck.

Hi Do I need to generate download again for application.

Yes.

Ok. Thanks, I will test again, and let you know the status. Thanks

Hello, As I checked in application setup page, some input fields was changed. I don’t know what user name and password should I fill in for bellow. -Media Server API Username admin -Media Server API Password

Hello,

The messenger + PWA is already in the package.

About the push notifications, are native and for free, the plugin dosent include 0.1% of third parties apps/subscriptions.

Regards.

We have already started to develop ios/android apps for msn in React native.

combined-chat-timeline-and-news-feed-application-for-wowonder NO Android apps ma in PWA

Messenger+Timeline+PWA

Will it be combined in React native? Messenger+Timeline Feeds News?

Hello,

Will be just Messenger ios, Messenger Android, Messenger Pwa (for desktops.).

I am not going to let my users download 2 apps, one for Timeline Feed News, and another for Messenger, that’s why I recommend that you only build the combined one and in React native

in support i only gets this:

Error: Please correct the following errors:

You have reached maximum open tickets (2 of 2). Please wait until your existing tickets are resolved before opening new tickets.

Hello,

There wasn’t any malware, i have explained what happend, was about permission.

Please mention your ticket tracking ID.

Regards.

i had just one that u closed remember?

yes it was, it fucked more of our websites and result was to set up a brand new server, after it injected sql

and f “The new version of MSN dosen’t require Turn server.” why it says in setup doc ?

Hello,

There wasn’t any file infected. If you want you can use Turn server if not no, its not required.

Regards.

so its just copy over foolder kontakt and start with pm2 ?

No, please remove everythink old and do a fresh new install. This is a major update

can you define remove ALL ?

for an example, make a howto/ doc for they that had the old version?

and rember i paid for installing

in the doc installg guide it says: We Recommend to configure your own STUN/TURN SERVER, to do this you must run at least VPS.

Hello,

This is for the older version, now Turn server is at your desire

i cant access non of my ticket: 22U-RWA-LB7J&e or 8JN-SSG-8T21 ? and ant make a new ticket because you have limited all tickets to max 2,

also, will you do the install as i paid for and we aggreement to wait for this update or refund me?

Hello,

Please check now the support dashboard.

Regards.

Are you aviable ?

Hello,

Busy, but available to respond.

Dear vanea young,

I hope this message finds you well. I would like to address some points regarding my recent experience with your service.

First, I was hoping for a clear explanation on the choice of using or not using the TURN server. A simple explanation of the benefits or reasons for this would be helpful for both myself and others, as it can sometimes be unclear.

Additionally, in regards to your suggestion to remove all old files and perform a fresh installation for the major update, I want to confirm if you mean that I should remove the Wowonder script and all associated files from the cPanel account before reinstalling. I understand this may not have been your exact intention, but I want to ensure that the process is clear for me and others who may not fully understand the details.

I understand you may consider some of my questions trivial, but they come from a genuine place of seeking clarity. Many others might share the same uncertainties, and providing a well-explained response would help alleviate repeated inquiries and ultimately save both of us time.

I want to emphasize that I have 20 years of experience in customer support and sales, and my intentions here are to foster a respectful and efficient exchange. If any of my previous communications have come across as attacking, I apologize as that was never my intent. I truly support and appreciate your script, even though there were some issues with the initial installation before Christmas. I made a significant investment in your service, and I want to see it succeed.

Regarding our prior discussions, I was informed that a new update was in development, and I agreed to wait for the new version to resolve the installation issue. In January and February, we had further communications about the progress, and I was told the update would be ready soon. However, as of February 24th, I have not yet received the support I was expecting.

At this point, I would like to request a refund for the express installation fee that I paid. If you are unable to assist me in a timely manner, I will hire a freelancer to complete the installation, as I have neither the time nor the energy to continue waiting.

I have been very patient and understanding throughout this process, but my patience has now run out. If you are unable to provide the service I’ve paid for, I will be forced to take further action, which may include legal recourse if I do not receive a satisfactory response.

Please take some time to consider this message carefully. I sincerely hope we can resolve this matter amicably. I am still supportive of your script and appreciate its potential, but I can no longer tolerate being neglected as a paying customer.

I look forward to your prompt reply.

Best regards,

MORTEN BÜÜR

Hello,

Please open a support ticket.

Regards.

Your connection is not private Attackers may be trying to steal your information from support.linyway.net (such as passwords, messages, or credit cards). Learn more about this warning

Its not secure to use your suppor as you see. You have my email adress or fix your support security

Hello,

The link is https://support.kontackt.net