29725 comments found.
I have merchant type set to commission with fixed rate of 1 . But when order is placed admin backend is showing no commissions made and merchant backend is showing $0 available for payout. I emailed you full access to my backend. is this because I am using stripe test keys? I am testing with stripe sandbox test keys. I just did cash order and marked everything complete, is isnt showing commission earned or anything. or payout. still doesnt work. I even adjusted global merchant type rate as fixed 1 and even in merchant individual plan type as commision with fixed rate of 1. still doesnt work.
hi mate
in last update there are changes only the commission will take affect for admin and merchant once order is completed
cheers
I did complete all orders. All the orders are marked as complete. it still isnt working. I even set the order from “delivered” to “complete” and its still not showing as earnings, commission or payout available. on both stripe and cash
it should work just fine just like my demo cause demo has the updated code
check if you have pending jobs open the table look for table st_job_queue if you can find pending records here that means cron jobs is not running
i change all the background process to cron jobs
ahhhh I see what the issue is, in cronjob instructions in admin panel it shows the start of the link as /usr/local/bin/php but my php is located at /usr/bin/php . I had to update my cron to the accurate location of php
yes according to your cron panel instructions
if path is different then change it to to correct one as per instructions in your cpanel
it works now, thank you!
glad to hear
Hello, Basti I’m having issues with notification email, admin, merchants and customers are not receiving emails. Need help please
email me here all your access like site link, admin login and ftp access
and provide screenshot of the error
https://codecanyon.net/user/bastikikang#contactcheers
Sent
hi mate
its your cron its not running i can see many pending jobs in your backoffice
i reply in your email i need your cpanel access
also new kmrs update requirements is now php 8.2
Sent
sent
admin is unable to exit calendar date picker in “All Orders” filter,. I selected “Last 30 days” in All Orders filter and its stuck. the calendar view doesnt go away. it works fine in merchant backoffice, but not admin
hi mate
i think your right now let me check and fixed first on my end
thank you for reporting this
ofcourse basti! we are the best community. okay thank you, please send fix
Thanks
anything I can do right now to fix this? any fix?
already fixed on my end i will release small updates in a few days it will include this fixed
Hey basti, hope all is well with you mate!!
hi mate
thank you am good 
I noticed the settings in Delivery -> Settings -> Firebase settings is copying the same exact settings as : Third Party Apps -> Firebase configuration. And when updating Delivery Settings Push Notif it redirects to Mobile Merchant -> Push Notif page. Nothing is using its own settings. If its all universal shouldnt it be in one place? and if its separate it should have its own settings.
hi mate
correct, it should use only 1 firebase settings
you cannot use individual for driver and website
it will not sync the data
before there is no settings in third party when i release driver app so next update this will be remove in driver sections only in third party apps
So to solve we have 1 firebase project and add all apps and everything under one account so it uses universal json file across all apps , yea?
Yes
thank you!!
Sent
Please,don’t skip my comment
ok mate am going tru comment section first
btw am not answering this so i can always see it on my dashboard
ok
sent
sen
sent
semt
Basti..waiting on responses to my emails sent.
Thanks
sent
email sent
sent
Hi mate,
Is it possible to add a background image to the Merchant web version? I believe it would enhance the look if the background image reflects the unique characteristics of the restaurant.
anything is possible can you share screenshot what this would look like ?
Like this,
hmmm ok i will do take note
not sure if others will like this cause its occupy all the pages with background
Yes, you are right, If it doesn’t like it, then no input background images.
I want to input on the footer side too. like this…
Doesn’t Page look a bit nicer?
What we have now feels too plain and dry.
Hi, there,
Is it possible to customize the appearance of printing ticket, for example making text bolder, or appear first order digit, etc….
And on the merchant page when you click on video tutorial
It shows the error below The system is unable to find the requested action “video_tutorial”.
Is it possible in POS if the payment is cash on delivery, i see only up to 50 cash, is it possible to add 100?
Thanks
hi mate
anything is possible
but what printing it depends right now we have 2 types of printing using thermal addon and in merchant app
for both you need to modify the code for each cause both are using esc/pos command
and for video error sorry about that this should not be in the update someone ask me to add those and i forgot to remove it so just disregard this menu
cheers
How do we increase upload size for media upload? Also, is there a way to go to “Select image” screen immediately after uploading image? Merchants are uploading image and then waiting they don’t know to change to select image tab, it should automatically switch to that tab after uploading
nevermind, found it in filevalidator , modified my .ini . but one issue, I increased my post max and upload max size , it still isnt uploading files below my max. so how do we increase upload size if .ini isnt doing it?
I noticed its still not uploading anything above 2mb. I noticed also file validator isnt even giving the error ” The file “{file}” is too large. Its size cannot exceed {limit} bytes. “
nevermind fixed, I edited params.php define(“Helper_maxSize”,1000000*2);
glad to hear
Hi mate, Please fix these issues and send me the codes with clear instructions.
1- Guest should not earn points but still earn points. Screenshot for it, https://ibb.co/k0LC9Jf https://ibb.co/zSPCWG8 https://ibb.co/DVtp0Yc
2- In point of Sale make this message appear when add the item to cart which is (This order will earns you 15 points!). Screenshot for it, https://ibb.co/4ZZcWS5
3- In Point of Sale should this Message disappear if Walk in Customer. Screenshot for it, https://ibb.co/nQw0nvm
4- Why see all Customers vist the website as Guest in Point of Sale that is not correct. Screenshot for it, https://ibb.co/cL1xHSq
5- I created an account for two Customers have same information, one via home page and other one via the point of sale in merchant, the first account earn point cause he is Customer for Admin , and the other is not earn points cause he is Customer for Merchant , The issue is when i make an order via point of sale and search of the customer which is regestered there are two Customer appear have same information, How to know which one can earn points to use it for order?. Screenshot for it, https://ibb.co/f0RpvtV
hi mate
i will do take note if your concern will do add next update sorry right now i cannot provide quick fixed for this one
cheers
Mate, this issues need to quick fix if you do not relese minor update ASAP
i cannot give quick fixed to it cause some are needed changes in the code
i will have to check if there is quick fixed or not
i let you know later today
Ok
Mate, you said later today and it is gone, this new day?
i will release small updates so please wait until this is done
thank you
Good and thank you.
How to change photos in Join section on the home page , also how to change and translate text in the same section?
all words can be found already in your admin panel -> attributes -> language
and to edit homepage you can find them in \themes\karenderia_v2\views\store\index.php and \themes\karenderia_v2\views\components\template_join.php
To prevent a back and forth, I added all my question together 1. Do I get the full codebase without any limitations or encryption for regular license. 2. My business is in Nigeria, is there a payment gateway integrated that can work for my country. 3. If not, can I integrate PAYSTACK payment gateway in the code and also receive support to help with the integration
hi mate
1. Yes
2. am not sure what payment working in your country right now paypal, stripe , razorpay and mercapagado is added
3. sure
just email me here
https://codecanyon.net/item/karenderia-multiple-restaurant-system/9118694/supportcronjob not work , i have this message in Notification “You have 143 pending cron jobs to process. Please run the cron job processing script in your cPanel.”
hi mate
can you share screenshot how you run your cron jobs? it should work just fine
just like my demo cause demo has the updated code
Hi i sent you email plz reply to me
Thanks
sent
After upgrading, loyalty points are not automatically added to the customer points page. Is there a problem? The cronjob is configured correctly. It was working fine before the upgrade. When the admin manually gives points to the customer, they are shown as global points in the customer account. However, when the customer order is completed, the points are not added.
Also, when a customer places an order with points, the system does not deduct those points from the customer’s account.
hi mate
please verify this should work just fine make sure you run the cron jobs //yiic.php processjobs >/dev/null 2>&1
in your cpanel run it every minute i change this all to cron jobs cause the previous one had issue sometimes it work sometimes it not
so its better to run as cron jobs to make sure code is process
Spring is almost here, and many restaurants will soon offer outdoor table service. In food courts, you’ll also see customers lining up at various restaurants. Here’s how the QR code order system works:
For Restaurants: Customers scan the QR code on their table, enter the table number, and place an order. The order goes directly to the POS and prints automatically. Payment can be made by card or at the counter.
For Food Courts: Each restaurant has its own QR code. Customers scan the code, place an order, and enter their name and phone number or email. When the food is ready, the restaurant clicks the “Ready” button, and customers receive a notification via text or email to pick up their food.
This system supports general restaurants and food courts in one QR code solution.
hi mate
thank you for your suggestion but right now am working in the other addons update
will do take note of your suggestion
cheers
you mentioned to me before you fixed it but as you can see its not fixed. this problem still exists.
can you share full screenshot so i can understand where is this?
I did send you screenshot, this is on front page view, I cropped the category. and also this is on merchant filter when browsing , any & symbol in title comes out as amp . Create a category on your KMRS called Food & Snacks . you will see the formatting error
please provide full screenshot
the one you give is very small i need full screenshot so i can understand where is this
hmmm for some reason this is not happening on my end
try to edit that and save again
if still showing that are you using latest version?
Yes I tried. its still the same. I am using the latest version with your most latest updates. I sent you my login
ah found it only happens in cuisine
do this quick fixed open the file protected\componentsCCuisine.php
under
public static function getList($lang=KMRS_DEFAULT_LANGUAGE , $q='', $return_type="",$status='publish')
after the line
$val['cuisine_name'] = empty($val['cuisine_name'])?$val['original_cuisine_name']:$val['cuisine_name'];
add this
$val['cuisine_name'] = CommonUtility::safeDecode($val['cuisine_name']);
As a guest user, you can only enter a phone number once, and no OTP is received. On the second attempt, the same number cannot be used. This is a major bug.
We are facing an issue with an order. The customer has paid, but the order has not been received. please answer our question
hi mate
when you do guest checkout am not checking any phone or email address
unless you put your email address it will consider as new signup not guest
what do you mean customer paid but not receive?
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