29730 comments found.
Hey. This is a pre purchase question: Which apps or pannels are included in this package if i buy it ?
hi mate
sorry for late reply
thank you for your interest
what you see in the demo is what you will get
so basically the full website and backoffice
with kmrs you can already make business with online ordering
this does not include the addons like customer app , merchant app driver app etc they are separate for sale
cheers
Hi,
Can you please fix the issue, of setting country code for mobile number
When you select a country code and save it, it is still saved as the USA country code.
I see it is changed newer mind
sorry for late reply
glad it work
cheers
I have sent you an email. Could you please check.
sent
hey basti please check email
sent
hey basti I sent you an email about front page & search issues
sent
Hi mate, please respond to my email @wpmarketos. Thank you.
sent
Hi mate. I don’t update my website yet. But I use 1.1.8 version so in 3 days in the template notification email show that’s its sent but customer not received any email I use SMTP port 465 and its open in my server also I don’t do any changes in the site. It’s just stop sending emails
if status is sent in the logs that means phpmailer response is succesful cause if there is an error during sending you will see it on the logs but status is sent that means succesful
now if you cannot receive it check your spam folder
It’s not received in spam or anything just I can confirm that’s email is sent from backoffice and I test the runaction it’s sent but not received on email.
hmmm if status is sent that means smtp code response is sent now if you cannot receive it we don’t have control over those cause the server will sent the email only we call its functions
can you try php mail first ?
if you still cannot make it work email me here all your access like site link, admin login and ftp access
and provide screenshot of the error
and please include the issue in the email
https://codecanyon.net/item/karenderia-multiple-restaurant-system/9118694/supportcheers
Hello
I have question about update from version to another version, if current version is 1.1.8 can I update to latest version direct
Yes 
Hi what did you add to your system updated¿ Driver chat? inventory numer of items? Plan online payment system¿ Thanks
please see it on the changes logs in the descriptions you can see the full update notes
Hi mate;
problem send (#100) invalid parameter whatsapp
when I send a message either via POS or via automation, I send the message to the customer or merchant himself, the message does not arrive on WhatsApp
mate no fix?
hi mate
there is no issue with whatsapp its how you configure your templates
i know this is hard to understand cause you need config in whatsapp i will create a video tutorial for this so you can understand for the meantime you can search video in youtube how this works
you need to have correct templates set in your facebook and admin settings
cheers
I have sent you an email. Could you please check.
sent
Hello, Basti I noticed that you added the function to Estimate preparation Time which is helpful for restaurants, now I found one issue. Once restaurant set preparation time example 10 min after order is accepted preparation time is replaced with a NaN min. Please see picture here https://ibb.co/bKNHJdM How can this be fix?
hi mate
i found this as well in my demo if order is place tru single app or customer app cause this app is not yet updated with latest version
but if order is place in main website it will work fine
to quick fixed is to modify this file protected\components\COrders.php
under
public static function orderInfo($lang=KMRS_DEFAULT_LANGUAGE,$datenow='',$is_notifications=false)
change
'timezone'=>isset($attr['timezone'])?$attr['timezone']:'',
to
'timezone'=>!empty($attr['timezone'] ?? '') ? $attr['timezone'] : Yii::app()->timeZone,
and
'delivery_time_estimation'=>$order->delivery_time_estimation,
to
'delivery_time_estimation'=>!is_null($order->delivery_time_estimation)?$order->delivery_time_estimation:0,
Sorry mate I thought it worked but no, still same issue when replace this line ‘timezone’=>isset($attr[‘timezone’])?$attr[‘timezone’]:’’, with the suggested line single website stop working
.
better
email me here all your access like site link, admin login and ftp access
and provide screenshot of the error
https://codecanyon.net/user/bastikikang#contactcheers
sent
mate you forgot to send backoffice username same with ftp
Sent
Hello, Basti any news?
sent
Hi Basti
I have sent you an email. Could you please check it’s urgent.
sent
Thanks Basti! I have replied to your email, please check.
sent
Hi Basti. I have replied to your email please check
sent
Hi Basti. I have replied to your email please check
sent
We’re facing a 404 error whenever we try to run the setup (backoffice/install)
We verified that the htaccess exist inside the backoffice folder and permission granted for the folders mentioned in the documentation.
We’re testing on localhost with wamp server Apache/2.4.62 and php V8.3
Thanks
hi mate
can you share screenshot?
maybe you install krms with a folder like http://localhost/myfolder/backoffice/install
in this case you need to modify the .htaccess to include the folder
example open the file htaccess in backoffice folder
and include the folder example below also take note mod_rewrite must be enabled in your locahost
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /myfolder/backoffice
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /myfolder/backoffice/index.php [L]
</IfModule>
Thanks for the quick response! in fact the project was under a subfolder as you said. It’s working now .
Thanks
glad to hear that mate
you need to do the same with htaccess in main kmrs folder we have 2 htaccess in main folder and backoffice folder
cheers
Auto Print not working, already i have sent lot of mails please check ..
hi mate
sorry to hear that but check the following
1. first check what status will do the auto print go to admin panel -> site config -> printer settings -> Default Auto Print Status = choose new if you want to auto print if there is new order
2. run the cron jobs found in admin panel -> utilities -> cron jobs -> yiic.php processjobs >/dev/null 2>&1
run this every minute in your cpanel
3. check if you have correct pusher credentials in admin panel -> third party -> real time applications
hope this helps
cheers
And also in pwa , Axios network error
sent
I followed the update instructions by clicking “Fixed database” in utilities section and saw it was finished.
1. Why is Admin version still showing 2.0.1?
2. The frontend should not revert to the default theme if I update it. I just updated the script but my images, text etc reverted to the default theme. I understand that when we update, it updates the entire script but there has to be a better way. Not everyone understands coding. Please add a CMS in the admin panel so that it is easy to update the frontend attributes without it reverting to default theme. when a new update is pushed.
3. Is there a way in the admin panel to upload multiple themes and disable the original theme then enable another one? And if we want to go back to the original theme, we can enable it.
4. I replied to your email regarding subscription. Did you see it?
hi mate
1. if you properly extract the update.zip you should see the version 2.0.2
try going to home dashboard check if you see the version change
2. in the updates am updating only html for images am not
i will do take notes are you only after for images? or totally changing the design? cause if design i think its not possible at this time
3. multiple theme is not available but yes yii does support multiple themes
here is the full guide https://www.yiiframework.com/doc/guide/1.1/en/topics.theming4 reply sent
1. I did properly extract the update. I followed the video you created.
I just checked and it’s still version 2.0.1
2. I am not changing the design. I am changing photos and text. For example, I changed the photos and text in the “Join” section on home page and after the update, it went back to default.
Another example: I changed the text on merchant sign up page section “Why partner with us” and the text went back to default.
1. that is not possible am only updating the version in your database
only this will happen if fixed database is run
open this file backoffice\protected\models\fixed_database.php
you should see this $backend_version = ‘2.0.2’;
now if you don’t this means your file is not updated
2. for images usually i only add new images but the version 2.0.2 images for home page in 3 section is added and for changing text i suggest translate it in backoffice so this will not change every time there is new update
1. It is possible and it did happen.
After checking, I see the issue. Remember I changed the “backoffice” folder to a different name. Well, I am seeing two office folders in my server. The one I changed and the “backoffice” folder which should not be there. I checked this folder and I see version 2.0.2. I checked the one I changed and it’s still showing 2.0.1. This should not have happened.
How do I fix this? Your instructions mentioned we can change the folder name so why did it create that backoffice folder again?
2. How would I do this?
1. ok since you change the backoffice folder it will not replace your new folder cause my files has backoffice folder
do this in update.zip just change the folder backoffice to your new backoffice folder and then upload
so it will replace the correct folder
2. in admin panel -> attributes -> language front you can find all the words in there
1. Ok..now it’s updated. Thank you
2. I am not finding the words that is on the “Join …” section on the front page.
For example..”Join Our Network of Restaurants”...”Discover the advantages of partnering with us..
2. those are coming from api response in controllers/ApiController.php
underpublic function actiongetjoin()
Thank you for the 2-2-2 update. However, there’s an issue where the customer’s order page appears blank at the final stage. As a result, I reverted to 2-2-1. Please investigate this problem. Please try to test the order on your end.
no such error like this test the demo if you can have the same results let me know
and provide screenshot please
You are right, it’s working fine, I updated it again, and working good.
glad to hear
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Hi mate, Thank you for this update cause soloved part of points issues, Please follow these very clear steps to fix the left issues and send me the codes with clear instructions.
1- Go to the merchant panel and turn on the button of Activate Loyalty Points System.
2- go to pos and make this message appear when add the item to cart which is (This order will earns you 15 points!).
3- Make an order via home page and pos,
A- Make sure Customer should earn points ,
B- Guest and Walk-in Customer should not earn points,
C- Make sure these messages disappear when click on item which is (Buy this item to earn 15 Points.), and when add to cart which is (This order will earns you 15 points!). when make order via home page for Guest and via pos for Walk-in Customer.
your welcome
all of this is already working? walkin customer will not earn points cause there is no attach account
2- Not already, Check it again.
B- Guest Still earn points, Check it again.
C- these messages still appear when click on item which is (Buy this item to earn 15 Points.), and when add to cart which is (This order will earns you 15 points!). when make order via home page for Guest, Check it again.
i think its better provide me screenshot so i can understand
Ok
Please fix these issues and send me the codes with clear instructions.
1- Guest should not earn points but still earn points. Screenshot for it, https://ibb.co/k0LC9Jf https://ibb.co/zSPCWG8 https://ibb.co/DVtp0Yc 2- In point of Sale make this message appear when add the item to cart which is (This order will earns you 15 points!). Screenshot for it, https://ibb.co/4ZZcWS5 3- In Point of Sale should this Message disappear if Walk in Customer. Screenshot for it, https://ibb.co/nQw0nvm 4- Why see all Customers vist the website as Guest in Point of Sale that is not correct. Screenshot for it, https://ibb.co/cL1xHSqPlease fix these issues and send me the codes with clear instructions.
1- Guest should not earn points but still earn points. Screenshot for it, https://ibb.co/k0LC9Jf https://ibb.co/zSPCWG8 https://ibb.co/DVtp0Yc
2- In point of Sale make this message appear when add the item to cart which is (This order will earns you 15 points!). Screenshot for it, https://ibb.co/4ZZcWS5
3- In Point of Sale should this Message disappear if Walk in Customer. Screenshot for it, https://ibb.co/nQw0nvm
4- Why see all Customers vist the website as Guest in Point of Sale that is not correct. Screenshot for it, https://ibb.co/cL1xHSq
Mail please asap
sent
No mail, only comments
?
Basti, urgent please
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