10179 comments found.
Will you be issuing a fix?
Hi When I need to delete the plugin, it keeps a lot of data in the database.. Please I need to delete the plugin completely.
I would like to add that the plugin consumes large “autoload” data size, which normally impacts the website’s performance. I am looking forward for your fast feedback on how to delete the plugin and all its database tables. I think previously there was a check box that we can click for a full deletion, however, currently i can’t find it.
You can remove the plugin like any other plugin in the plugins list admin page. Unfortunately, there is no such checkbox to clear users data. To remove all records from the database, you will have to find records by “user_id” from the “_usermeta” table. You can also remove configuration data from the _options table.
Please provide a clear procedure with exact “steps” and “commands”
Unfortunately, this functionality is not currently provided in our plugin. We do not know the structure of your site and what data may be important, as this is user information that can be used for other functionalities. If you want to remove any information from the database, you will have to do it yourself or hire a programmer.
You are just debating. That’s the data of your plugin, its not related to the structure of our website as you claim, its about your plugin.. You should provide a solution for this. I simply don’t want to have any data regarding your plugin on our database as it impacts our website.
Can we request social media account logins from services like Mastodon, BlueSky, and Github?
Also, are you guys still working on this plugin?
Thank you! 
Thanks for the request. At this time you can log in using Facebook, Linkedin, Instagram or Google
Can I use this plug in to redirect to one of two different pages depending on the user information provided? Can I add a specific question on the registration that will redirect to the specific page depending on the answer to the question? Example would be: Are you purchasing from Company “A” or “B” ?
This plugin does not have this functionality out of the box, but you can try to create custom logic in your theme or custom plugin. You can try to create a custom field in UserPro registration form with select dropdown and create a function based on the selection using one of our hooks “userpro_after_register”.
Good day, Can I use this plugin just for registration and login? I dont want for user profiles and other information.
I just want to build a form to prevent spam and also add an additional field for sign up.
If I add a custom field for registration, will this field be shown in the user profile?
Hello,
This plugin has not only registration/login functionality but also many others. Which one you use will depend on your needs. Therefore, of course, you can only use the login or registration form.
If you are worried about whether some information will be visible to other users: you can control what to show and what not to show.
Ok thanks – I just bought the plugin. couple questions
1. How do I enable google captcha for registration and login
2. How do I change the strength of passwords on registration where they must use letter, number and symbol
3. How to enable terms and agreement on registration
4. How do i enable account verification and settings when someone registers?
5. Does it have a dashboard where I can see people who registered and is awaiting verification
Also I created a new field to the registration form. How do I get it to save on user profiles on account.
Hey I did follow the doc but the redirect isnt working and also registration approval
I will ask you to contact us via Suporto ticket and tell us in more detail which redirect is not working for you and the registration approval. It would be helpful to have screenshots. We will communicate there and search for a solution.
Presale Questions:
1. Can members message each other? Is there a Message Request or Block feature?
2. Question Can member upgrade/downgrade their membership?
3. Question Can members delete their profile?
4. Can recurring payment be to Visa, Mastercard, Discover and American Express?
5. Is there a Gift Membership (where one person pays for multiple people)?
6. Do you have a plugin similar to BuddyBoss?
7. Please clarify function of the user role plugin. https://store.wpindeed.com/addon/wordpress-user-roles/
Why would I need the user role plugin since I will have membership levels?
1. Yes, members can message each other, but you will need the Private Messages for UserPro add-on to enable this feature. This add-on provides the functionality for sending message requests and blocking users. It is not natively included in the main UserPro plugin.
2. Membership Upgrade/Downgrade: Yes, members can upgrade or downgrade their membership levels. However, to enable this functionality, you will need an additional membership management plugin, such as Paid Memberships Pro or Restrict Content Pro. These plugins integrate with UserPro to allow seamless management of membership levels.
3. Yes, members can delete their profile.
4. UserPro does not natively handle recurring payments for membership subscriptions. To enable recurring payments via Visa, Mastercard, Discover, and American Express, you will need an additional add-on or plugin that supports recurring billing with these payment methods. Popular solutions for this include integrating with payment gateways such as PayPal, Stripe, Authorize.Net, or specific membership plugins like Paid Memberships Pro or MemberPress that offer built-in support for recurring payments.
5. No, the plugin does not support gift memberships where one person pays for multiple people.
6. Unfortunately, we do not have a plugin similar to BuddyBoss
7. A User Roles plugin allows you to create and customize specific roles with unique permissions beyond what UserPro’s membership levels offer. While UserPro manages content access based on membership levels, the User Roles plugin enhances this by defining detailed capabilities for each role. This ensures finer control over user actions and administrative tasks, enabling you to tailor permissions according to your site’s specific needs and organizational structure.
How do I merge the Buddy and ProUser Profiles so that there aren’t two existing and sperate profiles?
ie:
www.website.com/profile/stizzi/ + www.websitecom/members-2/stizzi/
To merge Buddy and ProUser profiles, first identify common data points like email or user ID. Design a new unified profile structure that includes all necessary fields from both existing profiles. Backup existing data and map it to the new structure, resolving any conflicts. Transfer the data and update all systems to use the new unified profile. Finally, test to ensure the merge was successful and everything functions correctly.
I purchased UserPro as a feature, and I would like users to be able to post articles on their own, subject to validation by the admin. Is this feature available? If not, which plugin would you recommend for this functionality? Thank you very much.
UserPro does not natively support allowing users to submit posts for admin approval. To enable this functionality, you can use additional plugins like WP User Frontend, User Submitted Posts, or Front-end Publishing. These plugins allow users to submit posts from the front end, which can then be set to require admin approval before being published.
another question ? Error in jQuery.ajax while submitting a form: when we register? i have this error ? an idea why ?
thank you for all your help
You are welcome You are probably using an older version that had this bug. Try updating to the latest. If the problem persists, I will wait for you in Suport with a more detailed description and possibly admin logins.
Hi, I get an error when I click on User Request the error is “This page isnt working” Error 500. I get the same error when I try to go to page 2 of my user list.
Hello. It’s a bit difficult for me to understanding your problem, so I’d like to know more details or see for myself. For this I may need your website address and maybe admin logins, so I will ask you to contact support.
Good day – I am creating a fashion site and wanted to know if this plugin can create a moodboard upon reg? I would like the customer to select different styles when signing up and it should be shown with images and text
UserPro is primarily focused on user registration and profile management features. It doesn’t inherently include a feature to create moodboards upon registration.
You would likely need to integrate UserPro with other plugins or develop a custom solution to achieve the functionality you’re looking for.
Ok would this plugin be able to create a custom field at login? I can simple just do the mood board with text as a dropdown option
Yes, you can create custom fields, such as: text input, select dropdown, multiselect, check box, image uplaod and others. You can assign these fields to both registration and login and user profile viewing/editing. So you can create a select field and choose what values the user can choose.
Hello,
I’m considering using UserPro for my website. Can you please help with these questions: 1. Can you please tell me if it uses server-side content restriction OR client-side (Javascript) content restriction?
2. How the plugin manages server-side validation and safeguards data?
3.How it protects user data and transactions and the precautions taken to prevent SQL injection and other potential security threats.
4. Are the above security measures inherent to the plugin, or if they necessitate additional plugins or setup needed?
Thank you.
Hello,
1.UserPro manages content restriction server-side. It controls access to certain pages or features based on user roles or permissions configured within WordPress. This is done through server-side checks rather than relying solely on client-side (JavaScript) restrictions.
2. Like many WordPress plugins, UserPro leverage WordPress’s built-in validation and sanitization functions for handling user input. These functions help prevent common vulnerabilities like SQL injection and cross-site scripting (XSS) attacks.
3. UserPro follows standard security practices to protect user data and transactions. This includes encrypting sensitive data, securely transmitting information over HTTPS, and implementing measures to prevent common security threats such as SQL injection attacks. Additionally, UserPro adheres to WordPress coding standards and guidelines to minimize potential vulnerabilities.
4. The security measures mentioned above are specific to the UserPro plugin itself. However, it is important to remember that no plugin can guarantee absolute security. Website security is a multi-layered approach that includes not only choosing secure plugins, but also updating WordPress core, themes and plugins, implementing strong passwords, using reliable hosting providers, and regularly backing up your website.
We are having a major problem since more than 3 weeks and the support is doing nothing, not even replying!!
Sorry for taking so long to reply. We are working on it and will try to get back to you as soon as possible.
Hi, the 4th week has passed with no fix till now! Please give this ticket the highest priority as it has been opened since too much time.. Actually this is the first ticket that I open!
Asamirr, I have been giving you the most attention lately, writing to you daily with solutions as much as possible in an effort to help you, listening to your constant frustration. But it’s not enough for you. You were already offered my solution a few days ago, but you didn’t take advantage of it and still made claims. Also, you keep making various changes yourself, and you’ve only given limited access to view settings, so it’s hard for me to keep looking for new problems every time.
Please try the corrections I sent you two days ago.
I am really astonished of what you are saying, and the high attention that we were given! I actually prefer not to reply.
does your plugin work correctly with the caching plugin? the fact is that after registering / logging in to the site, as a rule, such plugins do not work or work incorrectly.
Our plugin should work with most caching plugins. If you notice any problems, you can always let us know.
Do you still add new features to this plugin? Or only bug / security fixing?
Thank you.
We release security and bug fixes, and we take into account user needs and improve our product.
Thank you for your reply. Do you know “Extended Profile” of Buddypress? When a user photo (avatar) is uploaded during registration, such photos don’t appear in the Extended Profile section of users. Does User Pro include this feature?
Dear support team We are having a problem in registration.. When anyone try to create an account and click register, he gets the following error “Error in jQuery.ajax while submitting a form”, although the account was created successfully.. We sent a ticket a week ago with no fix till now. Looking forward for your fast feedback Best Regards
Hi, I replied to you in Support. Plesae check it.
Thanks but the problem still exists. I am looking forward for your fast support to finalize this issue Thanks in advance
Dear support team, looking forward for your feedback
The support is very very slow! I raised the ticket 3 weeks ago about a basic plugin feature, but there is no fix till now!!
Please update.. We can’t use the plugin like this!!
hi the link to the demo page is not working, can you check it
Hi. Thanks for the report. We didn’t see this before, but now it works.
Hi, for some reason the role field in the registration form is only showing the subscriber role and not any custom roles? and the frontend publisher is not showing any of my acf fields?
Hi. If you use custom functionality, we cannot guarantee performance. Please contact us at Support and describe your problem in more detail with reference to ACF fields or other functionality. We will try to figure it out and help you.
Hi,
I don’t believe the role selection is custom functionality, there is a role field which is added to the registration form but it only shows the subscriber role, no other roles?
and the frontend publisher allows custom post types and ACF is used with custom post types but the shortcode option “post_meta” in the documentation is not working when the ACF field name is used?
If you go to the UserPro Settings -> Registration Settings you can add some roles in Allowed Roles during Registration field. This field is the select field of all registered user roles, both Wordpress default and custom. If you do not see your custom role here, it may mean that you have not added your role correctly.
To enable role selection for the user during registration, add the “Role” field from the available fields selection on the right to your Registration fields on the left. It`s in UserPro -> Fields.
Now, in the user registration form the user will see a field with the selection of these roles.
thank you it has been fixed, what about the frontend publisher issue? I’ve went through the documentation but can’t seem to get it to work. I’m able to switch the post type to “custom post type” but can’t get any of the ACF fields to pull through to the frontend publisher by using the “post_meta” option with the ACF field name
Unfortunately, I’m afraid I can’t answer you about how ACF works. This is not part of our plugin. I’m also not sure I understand your problem either. However, if you contact Support and describe your problem in more detail, we would try to help you.
This is not about how ACF works but more about not being able to use custom fields when the shortcode allows custom post types.
I’ve sent an email to support
.
I’m trying to decide between Userpro and Youzify. I’m using youzify now, but was looking and this is rated pretty highly also. Are they pretty comparable in terms of features? I kinda like the lifetime deal from Userpro. Before I shell out though, would just like some feedback, thx
Hello I am running accountancy firm in UK. I want to create website where I will give my plans and users will buy plans directly from this website with given payment methods. Then users can log in their dashboard where they can upload the documents in PNG, JPG, Word or PDF format that we require from the specific user.
Can i get these features in your product. Please reply soon
Hello,
UserPro plugin focused on user profiles and community features, lacking built-in e-commerce or document uploading capabilities. To enable users to buy plans and upload documents, you would need to integrate UserPro with other plugins like WooCommerce for purchasing plans and a document management plugin for file uploads.
Dear Team,
I am not sure why i do not receive any reply from you.
Can i check with you. 1. [userpro template=memberlist role=author] How an i able to add on this shortcode to be in filter for my membership page?
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