194 comments found.
If I purchased this script now, can you help me to help in this
Can I save Media Files Original Name (Like I upload an Images with name Soccer.webp So this image name not change and save original name which is Soccer.webp)
Can you give me code for this after purchase this script?
Is there any method to manually update this script?
Thank you for your interest!
Our script currently does not support saving media files with their original names, as it renames them for better management and security. Modifying this functionality would require code customization, which is not included in the standard support. If you need this feature, we can discuss a customization service after purchase. Let us know how we can assist you!
Customization charge for this change?
Hello,
Yes, customization is possible. Please open a support ticket at https://viserlab.com/support to discuss the details and pricing for this modification. Our team will be happy to assist you!
Any method to manually update this script?
Hello,
Thank you for reaching out. If the script has been customized, manual or automatic updates may not be possible without affecting those modifications. However, our team can assist with the update process for an additional service charge.
To proceed, we require documentation outlining the specific customizations made. For further details and assistance, please contact our support team at https://viserlab.com/support
is it support multi language for admin and front end both ?
Hello,
Yes, the system supports multiple languages for both the admin panel and the front end. You can configure and manage languages as needed.
Let us know if you have any other questions. We’re happy to assist!
May i know this scripts can hide price ?
Can I only see the price when I log in?
No sir, there are no such options inside
Hi,
Not able to upload the product, after submitting button it’s not stored in server. No actions coming
hello,
if you face any issues, please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
1. SMTP/Sengrid API configuration we tried Test Email Getting Error. 2. Email Template Logo after adding in the template when i give submission its showing forbidden. Kindly support for this., These are the basic things don’t consider as the customization.
1. did you set valid credentials there.
2. let me know your ticket number pls
938698
Attached screenshots in the ticket of #938698
Pls check responses
any multivendor ecommerce script available or you guys have plan for it with app?
Yes we have this one: https://codecanyon.net/item/ecoma-multivendor-ecommerce-shopping-platform/35019872
It seems not updated any new coming with app? Ecommerce website?
both are different. not same sir
I liked the theme, I’m thinking about buying it. However, the button on the mobile version has some bugs in the demo, it comes loose from the footer and overlaps information on the screen.
may i have screenshots or video pls. also mension your device screen size
It has 6.67 inches with a resolution of 2400×1080 pixels
may i have screenshots or video pls.
Hi, I am getting this… Oops! An Error Occurred The server returned a “500 Internal Server Error”. Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.
production.ERROR: SQLSTATE42000: Syntax error or access violation: 1461 Can’t create more than max_prepared_stmt_count statements (current value: 100000) (Connection: mysql, SQL: select * from `general_settings` limit 1) {exception] (Illuminate\\Database\\QueryException(code: 42000): SQLSTATE42000: Syntax error or access violation: 1461 Can’t create more than max_prepared_stmt_count statements (current value: 100000) (Connection: mysql, SQL: select * from `general_settings` limit 1) at /home/u598709631/domains/wavv.in/public_html/core/vendor/laravel/framework/src/Illuminate/Database/Connection.php:825
Hi,
To keep our support system efficient and seamless and to keep your data safe and secure, we’ve developed an easy-to-use support portal for you.
Please open a support ticket here: https://viserlab.com/support
Our Technical team will assist you.
Regards
Pre-Purchase Questions:-
1. Can I save Media Files Original Name (Like I upload an Images with name Soccer.webp So this image name not change and save original name which is Soccer.webp),—— Is it chargeable or free with support after purchase?
2. QR or UPI options available in checkout for Indian Market Users or any roadmap for this?
3. Email Template Editable or Invoice Editable or any roadmap for this?
4. Indian GST Sytem for Tax Rates or any roadmap for this?
Hello,
We want to assure you that we will provide the product exactly as described and demonstrated in the demo. We recommend checking the demo again and carefully reviewing the product description to ensure that it aligns with your specific requirements or needs. This will help you to cross-match the features and functionalities that are available within the system.
You can request a private demo to explore more. The results you obtain from private demo will be the same as if you purchase and install it on your own website.
Please read my questions carefully and reply accordingly.
1. Can I save Media Files Original Name (Like I upload an Images with name Soccer.webp So this image name not change and save original name which is Soccer.webp),—— Is it chargeable or free with support after purchase?
ANS: you need to change it from code end.
2. QR or UPI options available in checkout for Indian Market Users or any roadmap for this?
ANS: No, but we able to set it for additional charges.
3. Email Template Editable or Invoice Editable or any roadmap for this?
ANS: YES
4. Indian GST Sytem for Tax Rates or any roadmap for this?
ANS: No, but we able to set it for additional charges.
1. Can I save Media Files Original Name (Like I upload an Images with name Soccer.webp So this image name not change and save original name which is Soccer.webp),—— Is it chargeable or free with support after purchase?
ANS: you need to change it from code end.
Can you help me on this after purchase the product or it cost additional charges?
modifying codes are upto you, we dont teach here about coding
I am deciding to buy. I have a question.
1. Can I change all menus and texts on the website to Thai Thailand language? 2. Can I change the currency name to Thai baht? 3. Can I change the payment method to a bank in Thailand? 4. Can I customize, add or remove the website structure such as CSS layout? 5. Can I use the single seller mode?
Thank you.
1. there are language manager to translate.
2. yes
3. yes
4. yes
5. yes
It’s a beautiful software. Please add a POINT OF SALE module in the next update. Thank you.
Noted sir
Do you plan to add feature “importing products“ like for dropshipping?
we dont have such plan yet
Hi there! We’ve now implemented the bulk product import and export feature. This new addition might already cover much of what you were looking for. If you have any specific requirements or use cases in mind, feel free to share — we’re always open to feedback!
please share the correct sitemap url for google indexing
you may need to generate those
Is the app coming for this? Can you guys add digital products options also with input form please
we have plan to release app soon/
Hello, A question before purchasing… Can’t I translate all the keywords in a language? Do I have to do it one by one?
you should set those one by one
This is crazy, there are usually thousands of strings. Please provide another way to do this. I like the script, but it is not feasible to translate them one by one.
we dont have any others way currently
HI. The demo site is not active, It is inaccessible. so I can’t load the site….
working perfectly from my end sir.
The message that appears: This site cannot be accessed The web page at https://script.viserlab.com/visermart/ may be temporarily unavailable, or may have been permanently moved to a new web address. malwarebytes software says : Website blocked due to riskware Your Malwarebytes Premium blocked this website because it may contain riskware.
We strongly recommend you do not continue.
Probably the issue is your network because its working fine on site shot as well: https://www.site-shot.com/N5Tzlsq7Ee-Q0wJCrBEABA
Temporarily, I disabled real-time website protection in the security software (Malwarebytes) and only then I was able to log in. Keep in mind that this issue may hurt you commercially and try to see how to resolve the problem.
okay sir but that is a false positive from your security software for sure.
Before purchase question – is there plan to have feature “importing products from for example AliExpress ? “
not yet.
Hi there! We’ve now implemented the bulk product import and export feature. This new addition might already cover much of what you were looking for. If you have any specific requirements or use cases in mind, feel free to share — we’re always open to feedback!
Why don’t you add BRL currency in Mercado Pago, the most used currency in Mercado Pago Gateway is BRL, and you don’t add it.
Hello,
Thanks for your suggestion, I will convey your message to our R&D team, and we will try to bring this feature in future updates.
hello,
if you face any issues, please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
I check your demo ..can not find specification when creating new products …can you explain here
sir, as this is technical question, please open a support ticket and our tech team will assist you 
its simple question just give your comment here before i install your software i check in your demo >
WHEN CREATE https://script.viserlab.com/visermart/demo/admin/product/create > we can not find the button ” spesification” https://prnt.sc/USF6xzx2hc_J > if this is error please revise your fileWHEN EDIT
https://script.viserlab.com/visermart/demo/admin/product/edit/451 > we can find button specification https://prnt.sc/zjKyYTEkxSpvanswer here please
sir, as this is technical question, please open a support ticket and our tech team will assist you 
its simple question just give your comment here before i install your software i check in your demo >
WHEN CREATE https://script.viserlab.com/visermart/demo/admin/product/create > we can not find the button ” spesification” https://prnt.sc/USF6xzx2hc_J > if this is error please revise your file WHEN EDIT
https://script.viserlab.com/visermart/demo/admin/product/edit/451 > we can find button specification https://prnt.sc/zjKyYTEkxSpv answer here pleaseI DO NOT INSTALL YET ..ASK YOUR SELLING TEAM .. ITS IN DEMO I SEE PROBLEM
Sir, didn’t you read what I wrote?
Once you create the product, the specification option will be enabled.
Also, as this is a technical question, please open a support ticket and our tech team will assist you.
Do not complaining to me you pretend do not understang what i mean…see your demo okey…ask your team to response my ticket 2 days ago
there is no pending tickets to respond and we usually respond within a few hours. may I have your ticket number please?
i had respond and the conclusion your software not complete yet..for create product the specification button is not exist. no need to ask to access cpanel etc.. just inform me your software is not complete yet and need update.. to be fair and professional you should complete its before launching and selling,... inform me if the button “specification” is completed so i can use it
Sir, as I can see, you are not reading me. please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support