unfortunately i bought your 9$ script so i thin it’s not a main script so it is not working and also it has a module.zip file only, i am sorry i need to refund my payment, and how get my refund? Thank You

hello i want to buy this product so i want ticket support only website so is this okay for it? and also i buy 9$ script and should i buy another scripts? is this main script?

Can a bot collect information from a discussion and use it to create a lead or create a task or something else in Perfex? Or can a support board bot send webhooks to Zapier?

any plan to update this script ?

Can I integrate ChatGPT to it and publish different chatbots on different websites, that are all controlled on my own dashboard / site?

Hello.

Is the chat internal? If it interacts between clients and employees within the system (CRM), is it like an internal CRM WhatsApp?

Hi Support,

Before buying I want to know if I can do customization in this chat add-on with the Support Board, I need to integrate WhatsApp cloud API within chat, and if we need to do more customization in the Support Board and this Perfex Addon, Are we able to do that right? there is no encrypted code or any issues? please confirm

Hi, I purchased this module but I can’t get it to work well. When a customer writes to me, in perfex I cannot receive notifications of the conversation started. I tried every way! I also wanted to know if it was possible to use the Support Board script for another website that is hosted on another domain and, if so, whether I should purchase a new license or not. I would also like to know what code to integrate into the new site so that it connects to my Support Board installation

Hello, I purchased the module for Perfex CRM, but when I enter the purchase code to create an account on your support page, it says it is invalid. I ask for your help.

Where do I find this.

“You can get the information from the file application/config/app-config.php in your Perfex installation folder.”

There is no application folder. Do your have any video tutorial?

Hello, I bought the wrong product. This is not suitable for me. After the return, I had to purchase the main product. Please approve my return request.

Good morning, please, I appreciate my license being released. I’m going to proceed with upgrading our domain to a new one, along with a fresh installation.

Hello. Do you want to create task flow? kanban style?

What I need is several attendants for 1 WhatsApp. And the customer fills out quote forms and receives a ticket that will go through several stages. it’s possible?

Hello,

We are following with your support board team for our concern but no right answer given by your team. We are stuck because of your incomplete information and wrongly showcasing your product for ticket and support board:

Pl go through below points and revert:

1.We are not able to track ticket status like, which all are open, closed, pending, or in progress. Your inbuilt feature of inbox, archive is not suitable for ticket purpose. Better ticket system is Inbuilt in perfexcrm itslef. We purchased so increase PRODUCTIVITY and EFFICIENCY from inbuilt support but we are disappointed

2. Also we wanted to chat with clients and team who has been assigned in project or task. We are not getting this option too, so let us know how to contact thru chat feature to any of our clients or team members?

3. We have Purchased 3 plugins but utilising only 2, so why you charged for 3? a.”Chat – Support Board – PHP Chat GPT AI Application” : $59 b.Ticket App $19 c.Perfex CRM Chat & Tickets App for Support Board $9

4. Can we share ticket link to client or anyone to check the raised ticket. This is possible in in built perfexcrm support system, so want any plugins which increase the productivity rather decreasing the original functionality.

So pl revert and empower your plugins to utilise else we need a refund.

Hello,

We are following with your support board team for our concern but no right answer given by your team. We are stuck because of your incomplete information and wrongly showcasing your product for ticket and support board:

Pl go through below points and revert:

1.We are not able to track ticket status like, which all are open, closed, pending, or in progress. Your inbuilt feature of inbox, archive is not suitable for ticket purpose. Better ticket system is Inbuilt in perfexcrm itslef. We purchased so increase PRODUCTIVITY and EFFICIENCY from inbuilt support but we are disappointed

2. Also we wanted to chat with clients and team who has been assigned in project or task. We are not getting this option too, so let us know how to contact thru chat feature to any of our clients or team members?

3. We have Purchased 3 plugins but utilising only 2, so why you charged for 3? a.”Chat – Support Board – PHP Chat GPT AI Application” : $59 b.Ticket App $19 c.Perfex CRM Chat & Tickets App for Support Board $9

4. Can we share ticket link to client or anyone to check the raised ticket. This is possible in in built perfexcrm support system, so want any plugins which increase the productivity rather decreasing the original functionality.

So pl revert and empower your plugins to utilise else we need a refund.

Hello,

We are following with your support board team for our concern but no right answer given by your team. We are stuck because of your incomplete information and wrongly showcasing your product for ticket and support board:

Pl go through below points and revert:

1.We are not able to track ticket status like, which all are open, closed, pending, or in progress. Your inbuilt feature of inbox, archive is not suitable for ticket purpose. Better ticket system is Inbuilt in perfexcrm itslef. We purchased so increase PRODUCTIVITY and EFFICIENCY from inbuilt support but we are disappointed

2. Also we wanted to chat with clients and team who has been assigned in project or task. We are not getting this option too, so let us know how to contact thru chat feature to any of our clients or team members?

3. We have Purchased 3 plugins but utilising only 2, so why you charged for 3? a.”Chat – Support Board – PHP Chat GPT AI Application” : $59 b.Ticket App $19 c.Perfex CRM Chat & Tickets App for Support Board $9

4. Can we share ticket link to client or anyone to check the raised ticket. This is possible in in built perfexcrm support system, so want any plugins which increase the productivity rather decreasing the original functionality.

So pl revert and empower your plugins to utilise else we need a refund.

Will it work for the SaaS perfex modules for tenants?

Like right now, we as the Admin are using the chatbot for customers support.

Instead of us, can we allow tenants to use the chatbot so that they can automate the communication with their customers?

I’m having trouble installing the ‘module.zip’ file in Perfex CRM, and I keep encountering an ‘unknown status (0)’ error. Any assistance would be greatly appreciated!

Hi,

I am having percfexcrm and wanted to add ticket and chat support. I got this link fhttps://codecanyon.net/item/perfex-crm-chat-tickets-app-for-support-board/29799509 (@$9) but here couple of other plugins are also mentioned.

1. Chat – Support Board – PHP Chat GPT AI Application : https://codecanyon.net/item/support-board-chat-and-help-desk/20752085 – $59

2. Ticket App: https://schiocco.gumroad.com/l/bMxEk – $19

Total: 9+59+19 = $87

So, pl clarify which is the right plugin to purchase for ticket and chat support or i have to buy all 3 @ $87???

Dear Sir, My perfex database is right but not Import contacts and Import articles do not work.I have replayed on your mail please check