8464 comments found.
I don’t want to write here but you are not checking my ticket for 4 days. #31708
Hello
Checking tickets today.
KBRmedia, now editing some content on the site I saw that in addition to improving the content editor, the text feature was added next to the images. You guys are the best here at codecanyon!
I’m very grateful
https://i.postimg.cc/JhskR9Nh/imagem-do-lado-dos-textos.pngIt was awesome
Hey
Thanks for the feedback 
Did a fresh install, trying to understand why my settings aren’t saving. I have the nginx directive properly entered as well. Is there a bug going on? Going into Settings / Application and disabling blog, content, redirect etc. When I save it goes to a blank page in the same area with only a “search for” search box and a drop down on the right. Nothing is saving here
Update: I’ve fixed it. I am using Plesk + Laravel setup. You need to use the proper nginx directive so that it can read the files in the /public folder and the master laravel folder. Here is the usual nginx directive
location / { try_files $uri $uri/ /index.php?$query_string; }
Thank you
My only issue now that I am having is that I cannot download the QR Code in PNG when i create one. Is there a config that needs to be done?
I am getting this error in log
GET /qr/30306e70/download/png/1000 HTTP/2.0
3837033#0: *267024 FastCGI sent in stderr: “PHP message: no decode delegate for this image format `SVG’ @ error/blob.c/BlobToImage/363” while reading response header from upstream
I can only download SVG and not any others such as PNG, WEBP, PDF
Update: It was my server config. I fixed it by installing/updating imagemagick on my server. Its because imagemagick was not converting the file from SVG (the default). I fixed it by doing this and now its downloading working png and webp, but PDF turns to a dummy 0 byte file and is corrupted. I ran the convert command with imagemagick in linux to manually convert the svg to PDF and it worked, but its not working by just pressing the download button for PDF in the backend of Premium URL Shortener (due to imagemagick conversion permissions for PDF). To fix this, you will need to modify imagemagik to also convert SVG to PDF. You have to edit the /etc/ImageMagic-6/policy.xml (or whatever version your imagemagick software is).
Be sure to edit the sections for any of the patterns for pdf that say pattern=”pdf”
Modify the “rights” option like this rights=”read|write” – Be sure to review more on this to make sure changing this is secure for your server.
Restart nginx and apache2 (if using plesk). Restart PHP (the one youre using) and you should be all set.
Hope this helps you guys
Hey
Comment 1: We have a sample nginx.conf file packed with the script that provides you the code. Glad you managed to fix it.
Comment 2: Yup you need ImageMagick with RSVG to convert to other formats. I am glad you managed to fix it
Is there a planend sale for the commercial license planned? Don’t want to wait but Black Friday is just around the corner 
Hello
Possible 
Hello, Kindly reset my license as I am willing to use it on another domain.
Hey
Please send us an email with your purchase code and your new domain: https://codecanyon.net/user/kbrmedia
Email sent with the requested details. Kindly reset the license asap.
Hello
Done.
how to allow only paid users?
Hey
You can remove all free plans and that will force users to subscribe to a paid plan.
Hi, I want to buy your script and use it with deep links to connect to my apps. Is it possible to do that? Because I read that deep links only work for some commercial apps. If not, can I customize the code?
Hello
That is possible. We have a library of popular apps that automatically convert the link to app-specifc links however you can also always add your own app-specific links via device targeting.
What links are needed? URI?
Hey
Yes. You can add your universal links or app-specific URI like vnd.youtube:// or intent://
Hi, when I am saving a link or a splash page I get redirected to the live homepage. How can I fix this?
Hey
That is not normal. Can you open a ticket with FTP info so I can check this? It might be due to Mod Security.
There are verified user option I verified but not any Verified Badge showing on bio page.
How to display verified tick?
Hello
Have you enable the verification system in Admin > Settings > User Settings? Also users can enable/disable the verification badge on their Bio Pages.
Can we add users through the API? I have different sales funnel, and I want signup users through the API, is that possible?
Hello
Yes. You can check the developer page while being logged in as admin and you will see an admin-only API for Users.
Thanks, I will check
Hello, developer, thank you for updating the content editor. It’s great. The bio pages are giving a 404 error.
Do you plan to upgrade part of the plans?
Hey
Please update to version 7.5.3 to fix the bio pages 404.
Bio pages do not work with the new update. Error 404
Hey
Please update to version 7.5.3
Hi, I need my licence updating to a new domain: https://clipn.link/
Hello
Please send an email with your purchase code: https://codecanyon.net/user/kbrmedia
The new update today, seems to have broken bio pages? They all now show 404 ?
Hey
Can you open a ticket so I can check this? https://gemp.me/help
Thank you for the super speedy fix.. <3
urgent help ”#31703”
Hello
Checking tickets right now. No need to post here.
URGENT HELP ON #31708
Hello
Checking tickets right now. No need to post here.
Hi. Does your script add in response header: set-cookie: PHPSESSID? How can i remove this cookie on URLs with code 301
Hello
This is added automatically by the server. It cannot be removed because we use sessions to track some stuff. What you can do is to change the session name in your php.ini from PHPSESSID to something else.
The bio page bug is still there. If you disable a bio page, the page link still appears in the bio page directory. When this is clicked on, it of course leads to a 404 page (because the bio page has been deactivated).
Any bio page that is deactivated should also be removed from the directory.
Also, if a user stops paying for a plan, the bio page should be automatically disabled. Otherwise, they will benefit from free links to their social profiles.
Hello
An update to the bio page directory plugin is required to correct this. As for disabling the bio page when they stop paying, I am not sure that is the best way to do this. I will think about it.
Yeah, maybe not automatically disable them when their subscription ends, but they definitely need to be removed from the bio page directory if they’re disabled in the backend. That’s defo a bug that needs to be squashed!
Favicon not showing up in browser tab - Tried different sizes (16×16, 32×32) - Tested various formats (.ico, .png) - Checked file path and implementation - Issue persists across browsers
Hello
It might be an issue with browser cache. Can you open so we can check this? https://gemp.me/help
Hello, my website is set up for multiple languages, with English as the default setting. However, my Windows and Chrome are set to Chinese.
I tried using a VPN to locate in the United States or Europe, but the website still defaults to Chinese.
How does it identify the language when users access the website? Is it based on IP, browser language, or other methods?
Hello
The language is based on your browser language and not your country.
