162 comments found.
Hello, my support ticket is pending for hours, no response. I am going to request for a refund.
please share your ticket ID
TKT66593972 here is the ticket id
I cant even submit my purchase code
It is answered already. Create new ticket if you have problem.
Your Purchase License is Not Valid. What is this I just saw this on my website for script I just bought not quite a month ago and I have sent message on your support but no response. Please I need this to be resolve immediately
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
https://geniusocean.net/support/
I have sent message to your support team but no reply yet
Today is weekend. We will reply your ticket on Saturday
Good day, How do you add comma, to available balance or while you credit an account for example it should look like this $100,000 instead of your default value that look like this $100000. Thanks
Hello Sir, Now we are providing support through the support desk and we can assure that you will get a faster response than ever from our support team. Please contact us through the support desk for further assistance. Support Desk URL: https://geniusocean.net/support
Thanks, GeniusOcean
meanwhile the support I want is and error on your part of the script (1) The script Blog does not work it display error messages, even I create a new post on the blog same error message is displayed when you try to view the post.
(2) Secondly how do you add comma, to available balance or while you credit an account for example it should look like this $100,000 instead of your default value that look like this $100000. Thanks
Since you have refused to respond on your support platform, kindly look into this here.
Thanks
Answered, Thanks
Your respond to my complaints on your support website, https://geniusocean.net/support/user/view-ticket/TKT25389753, is totally childish, your script is malfunctioning and you are telling me that my website host is hacked, and there is nothing you can do about it. Meanwhile I have others site running on the same sub domain without any issues. Please I will be needing a refund. I guess your script is still on trial mode, so disappointing
why are you guys deleting my commets? your script is full of errors, please i will be needing a refund. thanks
Hello Sir, Our script is being used by many customers and if you have any issue then we can fix by support desk.
when i contacted , your support team, this was the dumbest respond that was given to me
” Hello Sir,
Your server maybe hacked. please contact with your hosting provider. we can’t do anything your cpanel.”
https://geniusocean.net/support/user/view-ticket/TKT25389753after purchasing the said script, that does not even come with detailed manual, worst script i have ever purchased.
Enquiry, do you support feature like ” disabling transfer or withdraw” for each user? and when you send money, do you get a popup payment receipt screen?
We don’t have those features but we can add those for additional charge. Thanks
Hello can I connect to the Swift Global Server?
If you have any api and permission to do that then we can do that for additional charge. Thanks
Ok when can we discuss
Please contact us from support desk then we will schedule a meeting in your suitable time, thanks
s there an option to make loans between individuals? the so-called peer-to-peer lending. If not, wouldn’t you think about adding this feature?
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you. Comment section is only for general questions answered by marketers. Thursday & Friday is our weekend. Thanks!
https://geniusocean.net/support/
for some reason my user password isnt matching why when its correct i have contacted you guys to sort the issue out
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you. Comment section is only for general questions answered by marketers. Thursday & Friday is our weekend. Thanks!
https://geniusocean.net/support/
I have seen the demo of this script, there is no option to set thousands separator and decimal number in currency options. A script that seems unfinished.
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you. Comment section is only for general questions answered by marketers. Thursday & Friday is our weekend. Thanks!
https://geniusocean.net/support/
How can i reset my admin password? I forgot the password. please help!
Please contact us from support desk and renew your support in codecanyon
i want mobile app also but i have purchased already this web and i checked that there is no option to buy only application source so what i should do for application source because i have web already
Can The Items In The Left Panel In The Dashboard Be Customized Or Removed?
If you want then we can hide from code after purchase. Thanks!
Does this have casher(Teller) option for casher(Teller) to deposit monies in customers account. If no how much will it cost to add that future. This is required for internal bank used. Our bank have Casher(Tellers) that will deposit customers who come to the banking hall to deposit monies in their account
please contact us from our support desk and our development team will give you a good estimation for any kind of customisation thanks
Can one send backdated transfer? I mean, say I send transfer on the 1st of Jnaury 2024, but I set the date to appear like I sent it on another date, say 20th April 2023. Can it do this?
Please contact us from our support desk for any kind of assistance.
Support Desk: https://geniusocean.net/support/
I already did
Our team answeres all tickets within 24 hours except holiday
please dones the system , has bill payments options ? like utility bills ? Gas , water , electrity ? etc ? saw this info on primary index page ( App screen shot ) but can’t find it at the backend
Please contact us from our support desk for any kind of assistance.
Support Desk: https://geniusocean.net/support/
I’m just ask – it’s as Yes we have, No we don’t have answer…
Please your response will be much appreciated
You can integrate any bill api by laravel expert in this system. Our system is developed in that way. Thanks
okay , thanks , I appciate your reply
TKT79294467 i put the right activate code but it doesn’t show anything please help
Already answered.
That’s weird my issue didn’t even fix i even put the correct code it doesn’t valid and seems like they close my ticket TKT79294467
It is referred for developer response. Please allow only few time to respond. Thanks!
Pre Sale Query: Multi Branch System Availabe? If Possible, I want it.
No, This Feature is not available. Thsnks
I need this script
Please purchase. Thanks
Please check your ticket it says refered since 2 days my site has been down. Not sure why it says my purchase code is invalid and when I enter purchase code in admin it does nothing. Doesnt submit
It will be answered on Saturday. Thursday and Friday is weekend. Thanks!
Please check ticket TKT45337655
We reply all tickets within 24 hours. Thanks!
