6826 comments found.
Hello,
On the Subscriptions tab in settings, do i need to have the stripe getway active if i only want to use the paypal getway ? As if i check on the paypal getway and put all the informations it guives an error, it make me also put the stripe information, but if i uncheck the the stripe on the user when try to renovate it guives an error on the page liek the page does not exist
Hi,
This issue should be fixed now with current version on CodeCanyon.
it seems the issue persists, when i try the page, to Choose the right plan for you, and i click upgrade, it guives me the error, if i activate the stripe it goes away, but i do not want the stripe i only want the paypal button to appear, https://somewebsite.web/checkout/2/1 There was an issue loading this page Please try again later
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Hello, I am getting the following when trying to access /api-doc
There was an issue loading this page Please try again later
Can you please suggest the fix.
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Is it possible to add a youtube video to a playlist that is not a song? By indicating the URL or the video ID?
Hi,
You can create or edit a track from “admin > track” page and enter a youtube video id in “source” field.
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Hi,
I trust you are well. Your new update fixed the backstage error. But with it came another issue with the resources the database is now using – too much!
When I am logged in as an admin or user I see an error and the web app does not load. When I am not logged in, the web app loads but searching for a track, album or artist does not yield.
Kindly advice.
Warm regards.
Hi, thanks for getting back.
Message sent!
I really truly love this script with all my heart but it’s getting worse and worse. Now you cannot edit anything from anywhere except the main admin dashboard and tracks or albums or whatever you choose and if I do change genre of a song no changes happen. When I change automation settings if I press save and go to another page and come back settings are default again. Is it just me or are you aware of these or ?
Oh and when I try to enter my Spotify api it gives an error this was fixed previously but now it happens again
And some songs when I save the genre it doesn’t appear in the genre
Please help I’ve been building up for this site and promoting it now I can’t get it to function properly
2024 September 09 – Version 3.1.3
new: improved genre layout when showing in channels new: add an option to only allow social login with existing account new: ask for confirmation on page leave when there are changes in settings page fix: lazy loading more tracks in history page not working fix: tracks not lazy loading on clicking next button, only when playback ends fix: landing page settings sometimes not saving in appearance editor fix: album page seo data fix: account settings link in OTP code email fix: show thumbnail for large image when cdn url is specified fix: incorrect owner sometimes showing in admin > files
2024 September 28 – Version 3.1.3
?
i dont install any updates if it isnt in changelog
Hi,
The latest version only corrected some bugs with installation on updating.
ok so then i wait for next version
But that info om what bug is fixed, so me or others see if they have this bug they install it, if not wait for next update?
Hi. Αfter the last update once I changed the compact buttons settings it is just impossible to login again and getting this error message “There was an issue loading this page. Please try again later” . What can i do now? Thanks.
Does this script allow for selling access to different albums or is it free or whole site paid. I need to restrict access to certain albums genre
Hi,
There’s no built-in way to restrict access to only specific album currently.
Thanks for your reply. is there any other way to restict things, we have over 15,000 tracks and don’t want each subscriber to have access to all tracks, is thee anything that can be added to it to make the subscriptions more flexible
This would require custom modifications to code currently.
The latest update causes SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘order’ in ‘order clause’ error.
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
hi, are there bees that can send money reports to music distribution companies, via automated API every month like spotify does? are they paid a certain amount of money per view too, is this system integrated?
Hi,
There’s no built-in integration for this currently.
please check tickets, 2 days ago
Hi,
We’ll get back to your ticket shortly.
Thank you, and can download-history for users(like listening history) and total downloads in admin be added next update?
I’ll see if we can add this with one of the future updates.
How to set specific country (market parameter) in Spotify api
Hi,
This would require some custom modifications currently.
found a new bug, when user buy subscription, in notification “view recipts” it goes tosite that show: “Looks like you’ve found the doorway to the great nothing Sorry about that! Please visit our homepage to get where you need to go.”
in /billing it shows recipts and can open it to print.
Hi,
Can’t seem to be able to reproduce this. Can you create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
i got email from one of the artist at our website and when he upload tracks he cant save, save button didnt work
Please create a ticket on your support site regarding this, it’s hard to say what is causing that issue without taking a look at your site.
Can I listen in the background? Do you have a player on notifications or device locked?
From YouTube playback can it be played in the background?
3) Can I have the script on one server and host the files (mp3) on another? For example Google Cloud, AWS, etc.?
Hi,
Youtube now requires premium subscription for background play. Uploaded files can be played in background.
You can host files on another server or 3rd party service like s3. This can be configured from settings page.
Hello, how do I fix the payment problem on the website? Everything is fine and the payment with Stripe keeps loading endlessly on the website. Another problem is with the option to create a new login registration that is not working. After filling in all the data, nothing else happens.
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Are we able to configure the script to only display a certain genre and categories on the site. For instance religious music?
Hi,
Yes, but this would require most automation functionality to be disabled.
Hi, That’s me again, I eventually applied the new update from sept 18th, and I unfortunately ran into a bigger issue than the previous one. I was well advised to make a fresh install rather than apply it on my existing site. Everything goes fine during the install process, and the first time login works as expected. However, once I get logged out, I am unable to login back again. I am just getting this page saying that something went wrong and that I should try again later. I did another fresh install but result was same. So i’m afraid there’s something wrong with this new update, unless you’re unable to reproduce the bug, and then I will look a bit deeper to see what’s going on. Regards, Vincent
ok I am refining my bug tracking report to target more precisely a particular setting that seems to be at the source of the bug. I did another fresh install just to make sure, and I carefully disabled social registration -which I thought was the culprit. I was really surprised that disabling it did not remove my ability to login. It eventually happened again once I touched the compact buttons settings. Once disabled, it is just impossible to login again. Let me know it that sounds relevant to you. Regards, Vincent
Since I’m there, There may be a display bug in the automation setting. It was also happening in the previous update from sept 16th : No matter you remove automation completely or partially, the settings seem to remain enabled. However, I can see from the front end that automation has been affected and option may be disabled even if it shows enabled. That’s all for now. Have a great check. Regards, Vincent
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
No ability to edit password in Admin? That’s kinda jenky. Used to exist, what happened to it? Now I have to go back to 2001 and do it through phpmyadmin?
Hi,
This should be readded with one of the updates.
Hi, I am currently using another script and I am thinking of switching to this one. I looked at your demo, but I did not see a menu where the location could be changed? > https://hizliresim.com/3irhahh It is not in the homepage editor either.
Hi,
Which location do you mean specifically?
You can change this from “admin > appearance editor > landing page > secondary features” section.
