5002 comments found.
When an ad of a restaurant from a specific zone is published/approved from admin panel. does the ad only displayed for a particular zone or through all the active zone?
If the ad is shown across all zone, it create lots of confusion to customers of a different seeing ad of a restaurant that doesn’t exists in their zone.
Sir, The advertisement feature is store-specific and zone-based. For example, if Store A creates an advertisement and is located in Zone X, all customers within Zone X will be able to view the advertisement. Customers from other zones will not see the advertisement. Thank you!
But in my customer app the ads are shown to other zone customers as well. I will create a ticket for this issue.
Sir it seem a technical issue and for technical assistance, please open a ticket at https://support.6amtech.com/ our tech team will investigate and give you solution. Your support is appreciated sir!”
I am using v7.8 there is file named: firebase_option.dart in Project/Lib. Your documentation did not cover how to generate this file or make changes to the default values. Is this file required to make the app work?
Customer registration phone number verification: Does the OTP uses firebase or only manual sms ?
Sir can you please open a ticket here – https://support.6amtech.com/ our technical team guide you don’t worry. And yes manual SMS gateway and firebase is not SMS gateway sir it is an auth system. As per I know our team is planning to add this also. Thank you.
pls can you draw the attention of your team to respond to ticket #43067
I wanted to add an addon in a specific order, let’s say someone orders a beef burger and wants to add a patty how can we do that, also I want an option to add multiple patty options which should be up to 4 how can we achieve this
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Example:
https://ibb.co/s5FyTL7 https://ibb.co/1RDCYpD https://ibb.co/12fsN4vSir, You can add the add-on for any food while adding it into the system. Here is an attachment for your reference- https://prnt.sc/ErzJ6fTCw5h4 . Thank you.
Any chance of update in this month
Sir, We do not have any information regarding it yet. Please be connected with us for any future updates. Thank you.
iOS user app notifications is not working I raise this concern to the support last 3 weeks back. They given solution which didn’t work for me. I know they’re saying it will take some time to fix it. Not specifying the exact time to fix we are blocked completely at last step of my business to start.
Help me to resolve this issue it’s just notification in iOS user app.
Sir it seem a technical issue and for technical assistance, please open a ticket at https://support.6amtech.com/ our tech team will investigate and give you solution. Your support is appreciated sir!
Olá, Seria interessante adicionar um novo gateway de pagamento ao sistema utilizando PIX.
Thank you so much sir for taking the time to share your valuable feedback with us! We truly appreciate your input, and your insights are crucial in helping us enhance our software. We’ve noted your suggestions and will share them with our product team. However we can’t promise immediate changes, but we’re working hard to improve. For technical assistance or to hire us, please open a ticket at https://support.6amtech.com/ . Your support is appreciated sir!
DominioGood afternoon I want to change the subdomain How do I reset the license password for this domain panel.montenvios.com.br
Sir, Kindly create a support ticket https://support.6amtech.com/ our team will assist you. Thank you!
Good day,
The documentation website is down. I can’t access it.
Don’t worry I found it
Sir, Thanks for informing us.
Hi, Can you kindly clarify the delivery man commission, and how is it calculated based on percentage because what I am seeing is in the distance calculated amount that is being given to the rider however the commission isn’t being assigned. let’s say the order delivery commission is 2% it isn’t being given to the rider.
DB SereebShot: https://ibb.co/KD1196z========
Admin Panel
https://ibb.co/wpbKYRQ https://ibb.co/4mPBKsG https://ibb.co/59xfyr8 https://ibb.co/sq71cdWSir as per your concern 2% commission is in the delivery charge, so the delivery men will get 98 USD and the admin will get 2 USD. Check the earning of delivery men, he/she will get 98 USD for this case. Thank you.
I think these problems need to be solved,Because these problems are if the restaurant does other work or if the delivery boy drives the bike 1.If the mobile screen is off, the order confirmation popup does not come app home page. 2.If the restaurant confirms the order then there is no popup coming on the delivery man’s app home page.
Sir if we implement background ringing or popup you will face problem to publish the app in play store and app store, you need to give them lots of data why you need this and that is why we can’t integrate this kind of feature here. But if you need this for your business you can go for a customization. To hire us open a ticket here – https://support.6amtech.com/ Thank you.
So how to solve these problems? Such business apps are already on the Play Store like zomato,Swiggy,uber
The ringing or popup option is already there, But I mean if the restaurant confirms then the delivery boy will pop up and if the delivery boy confirms then the restaurant will pop up.
Sir what I told kindly check you need to submit additional information to play store and app store if you have such features and Xomato, swiggy, uber is not small companies, even you can also add that kind of features no issues. Here we didn’t add because lots of people will blame us your app is rejected by play store and app store without exploring the proper reason. In envato maximum buyers are not technical. Hope you understand. Thank you.
How much should I pay for this system? I know you want to talk to the support team but the support team wants 2300 dollars for it Is,it possible to pay this amount for minor changes?
I have purchased all stack food products from you long back but due to this problem I am not able to start my business.
What is your ticket number sir, I will talk with business team about this if need will talk to CTO or CEO no worries.
Ticket Id #42761
Sir I checked your ticket, you want the complete change of delivery model. Let me explain – Currently the delivery model is all the nearest delivery men will get notification about the new order and anyone can accept the new order. There is a separate page too where delivery men can see all pending orders and can accept as per his choose. This is a popular way but you want the another popular way of delivery model where the order will only go to the nearest delivery men and the phone will continuously ring and after certain time if the delivery men can’t able to accept the order the order will goes to next delivery men, that is why our business team ask you this amount. By the way I am talking with them, kindly get back in the ticket. Thank you.
I want how to solve the problem at low cost, So that I can start the business
Ok sir, I am taking responsibility, will get back to you soon in ticket.
Hola! Estoy actualizando a la versión nueva. Una pregunta. ¿Hay alguna forma de que el sistema asigne la orden a un repartidor más próximo? Es decir, que directamente a ese repartidor le aparezca el pedido en su pantalla y tenga la opción de aceptar o rechazar, para no ir hasta la página donde están todos los pedidos?
No sir, if you need anything based on your business kindly open a ticket here – https://support.6amtech.com/ for customization. Thank you sir.
what is the server configuration? how much RAM, Bandwidth etc?
Sir it is depends on your business size. You can start with a 2 core CPU and 4 GB ram. Thank you.
I can customize source code?
Yes you can do anything sir. Thank you.
A cryptocurrency payment gateway, like the Coingate system, would be interesting. It would be a more attractive system for many.
Thank you so much sir for taking the time to share your valuable feedback with us! We truly appreciate your input, and your insights are crucial in helping us enhance our software. We’ve noted your suggestions and will share them with our product team. However we can’t promise immediate changes, but we’re working hard to improve. For technical assistance or to hire us, please open a ticket at https://support.6amtech.com/ . Your support is appreciated sir!”
Is there no option for loud continuous notification for the delivery boy app and restaurant app whenever order is received ? All your customers and new customer are waiting for this options, Do this options as soon as possible, Thankyou…
Sir there are two ways to distribute the orders to delivery men, one by one notification, and all available delivery men near the order will get the notification. So loud notification is appropriate with the first one I mean when the order goes to one by one delivery men but we have the second one, and there is a separate page also where delivery men can see all pending orders and can pick any order for delivery. But yes for restaurant they need loud sound and we have but if we use background loud sound too the app store and play store will not approve the app and people will blame us and it happened earlier, so we removed this feature. Now if you need anything for your business kindly open a ticket here sir – https://support.6amtech.com/ our business team will arrange a meeting with you. Thanks for your understanding.
I mean pop notification on app homepage
Yes I understand sir.
Schedule delivery feature not popping any notifications in admin, user, restaurant & rider apps
Sir it seem a technical issue and for technical assistance, please open a ticket at https://support.6amtech.com/ our tech team will investigate and give you solution. Your support is appreciated sir!”
Hello… Is it possible to insert a new payment gateway? I mean one that is not currently inserted in your platform.
You can integrate anything sir as you will get full source code. Thank you.
Need to add bulk restaurant closed system from admin (if someday we have to close then we have easy to close the all restaurants) Think about it once Still I am doing one by one
Thank you so much sir for taking the time to share your valuable feedback with us! We truly appreciate your input, and your insights are crucial in helping us enhance our software. We’ve noted your suggestions and will share them with our product team. However we can’t promise immediate changes, but we’re working hard to improve. For technical assistance or to hire us, please open a ticket at https://support.6amtech.com/ . Your support is appreciated sir!”
When will the automatic admin panel update come?
Sir currently we support team don’t have any information about this. Stay following us.
Take pictures for completing delivery feature not working without enabling order delivery verification. How to enable the take picture for completing delivery without enbling the order delivery verification(OTP)
Sir it seems a technical issue and for technical assistance, please open a ticket at https://support.6amtech.com/ our tech team will investigate and give you solution. Thank you!
Schedule delivery feature not popping any notifications in admin, user, restaurant & rider apps
