38 comments found.
lease reply to my ticket # TKT56366826. License is not activate. Urgent
it has been 4 days again and no reply #TKT59193129
Your ticket is already answered. Thanks
Please reply to my ticket #TKT59193129
Already answered
Please reply to my Ticket Num #TKT59193129
It has been two days. No response.
We will fix it soon. We were on vacation
My installation can’t seem to pass the database credential stage. I have contacted support but no response.
TKT22293185
We reply all our tickets within 24 hours, except thursday and Friday. Thanks
I still can not use the script. admin login page not working, all links not working.
Sir, Our team provides technical assistance by support desk only.
I have sent messages to support desk but they have not fixed these issues. I can’t use this script, it is not working
The script is not working. All the links on the home are not working. The admin login page is not working. I have not been able to use this script since I purchased it. Your support desk takes forever to respond to tickets.
Our developers reply all tickets within 24 hours. Thanks
Please resolve issues with the script and reply my ticket.
Thursday and Friday is off day for us. But I am assigning it to developers soon..
Please resolve the issue with database
I have provided the required details to resolve the purchase code issue, but no one has responded on the support panel for several days. The support staff initially asked server details to address a general query, and even after I shared the details, there has been no response.
Please share your ticket ID
TKT89776194
please make it fix as soon as possible
Your ticket is already answered. Thanks
my purchase code not accepting showing blank page
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
https://geniusocean.net/support/
my purchase code not accepting showing black page
my purchase code not accepting showing blank page
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
https://geniusocean.net/support/
Hello, I am considering recommending your pre-made software to my client and would appreciate some additional information to help me make a decision
1. Design Integration: Can the design be customized, and can it be easily separated from the software?
2. Source Code Customization: Is the full source code included with the purchase? How easily can it be customized to incorporate new features?
3. Documentation: Is comprehensive technical documentation included to guide me in customizing the source code and providing information about the functionalities of a certain module or function?
4. Support Duration: How long do you provide support under the regular license?
Coding Standards: Are there any coding standards or guidelines followed in the project? How consistent is the code style throughout the project?
Documentation and Comments: Are there inline comments or docstrings within the code? How extensive are the comments for complex functions or modules?
Configuration and Customization: Are configuration settings centralized, or are they scattered throughout the code? How easy is it to customize existing functionalities?
Adding New Features: What is the typical process for adding a new feature or module? Are there clear extension points or hooks for integrating new functionalities?
General Structure: Is the codebase organized in a modular fashion, or is it monolithic? How are different functionalities separated within the codebase?
Modularity and Reusability: Are there reusable components or modules within the code? How are modules or components typically imported and used across the project?
Dependency Management: How are external libraries and dependencies managed within the project? Are there any specific dependency injection frameworks used?
Error Handling: How is error handling implemented throughout the codebase? Are there consistent patterns for logging and debugging?
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you. Comment section is only for general questions answered by marketers. Thursday & Friday is our weekend. Thanks!
https://geniusocean.net/support/
TKT79475538 Easy Downloads – Multi Vendor Digital Product Download Marketplace pending 20 Jul 2024
Please response it.
In Bangladesh, Internet connection was not available for Last 6 days due to police vs students clash and we are unable to provide any assistace to our customers. I just got connection but it is not stable and it will be shutted down any time. This problem may happen for couple of days more but as soon as we get proper internet we will help to solve any issue. We are in very bad situations. Hope you will understand. We are very sorry.
why are you not responding, we messaged you several times in support, please respond
please give me a reply
Please respond
In Bangladesh, Internet connection was not available for Last 6 days due to police vs students clash and we are unable to provide any assistace to our customers. I just got connection but it is not stable and it will be shutted down any time. This problem may happen for couple of days more but as soon as we get proper internet we will help to solve any issue. We are in very bad situations. Hope you will understand. We are very sorry.
will you add next.js web front end ?
We can do that for you for additional $800 usd. Thanks
Presale question we have for sale for rent in the admin but no place if i want to add shortlet
We can customize according to your needs for additional charge
i wanted to buy this, but there is no razorpay gateway
We can add that for additional charge. Thanks
where should l have to put license code
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
https://geniusocean.net/support/
i wanted to buy this, but there is no paystack gateway
We can add that for additional charge. please contact us from Support desk for more
support is not responding to me , admin isnt working after installation , pls help
we have answered all over tickets please check in support desk
hi , am having issues with this script , after installation i tried the admin but it says….. Not Found The requested URL was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. ,
Please contact us from our support desk for any kind of assistance.
Support Desk: https://geniusocean.net/support/
i did but no response , and the other proble is Select Product on the ticket i couldnt find Support for Property Genius – Advanced Real Estate Listing Website but i just used the available options
due to Eid festival our support desk is closed now but will be back from 15 April, Thanks!
respond is so slow, its 15th
Response will be faster from tomorrow, We are answering all tickets now. Thanks
please check all your scripts i’m founding infected with JS:Trojan.Cryxos.6843 from all your demos
We didn’t find any issue in demo Sir.
Support documentation link is broken unable to install the script http://documentation.geniusocean.com/mymagazine/
Please message us from GeniusOcean profile page for any kind of technical issue, Customization or service. So our developers can help you within 48 hours. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
https://codecanyon.net/user/geniusocean
Where do you edit the ticker?
Please message us from GeniusOcean profile page for any kind of technical issue, Customization or service. So our developers can help you within 48 hours. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
https://codecanyon.net/user/geniusocean