48 comments found.
I am using CWP (https://control-webpanel.com) panel in VPS. Do you recommend this? Cpanel and Plex are costly ones.
you can use aapanel or cloud panel both are free
my hosting provider doesn’t support these panel. I have purchased a manned VPS and they have Cpanel, Plex, and CWP
CWP is free and they said that its great option for starting a project
you can use cpanel that is also fine, cwp panel does not support wildcard subdomain, plesk is also fine.
Okay, I understand. May I ask a question to clarify the tenent setup (SaaS/subdomain/domain) You mentioned that our system will automatically create a database if we have a VPS, and that we also need a control panel for this.
How does cPanel work in this scenario? Their starting package costs $20 for 5 accounts.
Will I need to increase the amount for cPanel as client growth increases in my system?
My hosting provider doesn’t support AA Panel.
Do you have any suggestions for a high-performance, trustworthy, and cost-effective server and web panel for our project?
Can I use cloud panel in a VPS? Kindly answer me
control panel is not necessary, if you can manage it without control panel it”s upto you.
Can I use cloud panel in a VPS? -> yes you can. we are using it for ourself.
I am not a programming guy. So I can’t use cmd to manage the VPS. Kindly answer to each of the above shown question. so I will get a clarity
How does cPanel work in this scenario? Their starting package costs $20 for 5 accounts. -> Please contact cpanel support for accurate information or you can checkout their website.
Will I need to increase the amount for cPanel as client growth increases in my system? -> please contact cpanel support for this, they can answer you better than us.
My hosting provider doesn’t support AA Panel. -> we have nothing to do here.
Do you have any suggestions for a high-performance, trustworthy, and cost-effective server and web panel for our project? -> sorry sir, we can not suggest you any hosting provider. we are not affiliated with anyone, you can choose any good vps you want. er use vultr, interserver, aws for ourself.
Can I use cloud panel in a VPS? -> yes, you can.
Will you install for me if i buy regualar license? Can i use cloud hosting? Do you have a list of recommended hosting provider? Can i use managed VPS?
Will you install for me if i buy regualar license? -> no sir, installation is not part of item support. you can install it by following our documentation. if you need any help you can always ask our support team. -> yes, you can.
Can i use cloud hosting?Do you have a list of recommended hosting provider? -> you can use any hosting provider, just need to sure they have given you mysql root user access, you are using cpanel, plesk, aapanel or cloud panel for easily manage your settings. -> yes you can.
Can i use managed VPS?I want to buy this but when i go through the demo i see many issues. Is this only in the demo or also in delivered products? I can list some but it does not give me confidence to buy it just yet.
I did not search for these. I just come across them when checking out the demo.
https://agency.multipurposesass.com/shop I cannot putt anything in my cart, whatever i try. https://hotel.multipurposesass.com/ Page keeps loading, seems to be on all pages i visit. https://picajobfinder.xyz/donation On all pages except home i see no header background so the menu and other important things are not visible. https://restaurant.multipurposesass.com/campaign I cannot view any page under the ‘pages’ menu.I really like this product to be working, it would be awesome. Please fix this so i know i buy good software.
this is just for demo you will get everything working in your file.
https://restaurant.multipurposesass.com/campaign I cannot view any page under the ‘pages’ menu. I really like this product to be working, it would be awesome. -> this is because others module are disabled in this themeif’t depend on what permission you have given to the website owner.
Note: we are checking others issues you have mentioned
I need help, please check ticket #3081
Please wait for our Support team reply
We usually reply within 1days, but sometime it can take upto 5days.
Support Days: Sunday to Thursday Support Time: 10:00AM to 7:00PM ( Asia/Dhaka Timezone )
Where I can see how drag and drop editor works?
Please checkout this video: https://www.youtube.com/watch?v=KuUMYn6vqEI&list=PLOGVVFW4kPndfbNsz2kHdHcUrkEcB1DGI&index=3
hi Can I use regular license for the SaaS business. If yes, I will buy tomorrow. I mean I can charge the end user. Please urgently reply.
for bundle pack there are no restriction for regular or extended license.
Hey, I bought your script as promised yesterday. Do you have any connection with Xgenious. I bought their another product today…
Bytesed is a wings of xgenious
Cool
Hi, do you have any plans to offer discount on the Extended License? If you do, when please? Thanks
no sir. we did not have any plan to offer discount on extended license
Before purchase I have few questions as only 14 themes are not seems to be enough are you planning to add new themes and how soon. After purchase will I will the new themes added to my script. What about the code robustness is is hack proof or enough secure to run and if it hacks how will you help to manage any serious attack and if any of the listed feature does not work how you will manage to make it work. Overall for a serious run of the system will you help and will it work on CWP Hosting panel
you can host it in CWP . but it not recommended you can use cyberpanel, aapanel, please, cpanel etc.
you can develop as many themes as you want, here is documentation for it: https://docs.bytesed.com/docs/multisaas-multi-tenancy-multipurpose-website-builder-saas/developer-documentation/theme-development/
we always keep it updated to maintain it’s security ,still if you face any issue you can always open support ticket for get help from us.
Dear, how are you? I ask before buying… If I buy the regular license, can I charge my clients? (saas) I am very confused about regular or extended licenses. Thank you
if you buy this bundle pack regular license you can charge your customer. we have no restriction for it.
Hello byteseed team,
Can the themes from “zaika-ecommerce-shopping-laravel-platform” be used here? I would like to have multiple themes specifically for e-commerce. thanks
NO sir. both are separate script.
I’m trying to verify my license key and username in the website in order to check for updates and its not working.
I am really sorry for the inconvenience you are facing.
Open a support ticket here with your purchase code. We have a dedicated technical support team. Our team will investigate your issue
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Our support team usually reply within 1days, but sometime it can take unto 5days. Note: Friday and Saturday is our weekend. Support Time: 10:00AM to 7:00PM ( Asia/Dhaka Timezone )
After some waiting time in the beginning, my tickets are solved within a day from sunday to thursday. the team is helping us a lot! Thanks!
thanks for your valuable feedback
There’s no useful documentation at all. You constantly encounter new errors, and installation is impossible. You’re immediately directed to purchase an additional $199 installation package. If you can set it up, why can’t I? I’ve been purchasing and installing code from CodeCanyon for 10 years, and this is the first time I’ve encountered such a poor, undocumented process. I regret not buying another system. It seems like Envato is losing its quality. Here’s a list of errors I’ve encountered in order:
500 Internal Server Error *g-captcha error *custom domain error *tenant super admin error *endless, infinite errors… If you have the patience to spend 5-6 days dealing with each error and waiting for ticket responses, go ahead and buy it. If it were possible, I would immediately request a refund.
Dear sir, you can open support ticket anytime for any of your issue, including installation. yes our team might suggest you to purchase premium installation package. you can always ask them to check your issue and guide you for resolve it.
if you have not configure your script properly you will face those issues.
upon installation system suggest you all of those things.
we have well documented everything. here are things you need to configure to work the script properly
follow this article https://docs.xgenious.com/docs/nazmart-multi-tenancy-ecommerce-platform-saas/wildcard-subdomain-configuration/
ensure you have configured SMTP, here is article for it: https://docs.xgenious.com/docs/nazmart-multi-tenancy-ecommerce-platform-saas/email-settings/
ensure you have configure google recaptcha, here is article for it: https://xgenious.com/how-to-set-up-google-recaptcha/
ensure you have configure Cron job, here is article for it : https://docs.xgenious.com/docs/nazmart-multi-tenancy-ecommerce-platform-saas/cron-job/
ensure you have configure mysql root user for automatic database creation.
You are still claiming that there is no support message. You can take a look at the screenshot below:
https://ibb.co/0tNLcFnSince I can’t reply to the review, I’m writing it here.
We have live chat option as well in our website. You could have contact us through live chat as well.
we were available in all the places, unfortunately we have never heard anything from you for help our assist you from our end.
all the euro you have means, those required to configure from your end. you have to configure tenant custom domain, need to configure google recaptcha. those will not work automatically unless you have configured them.
Still we are here to help all of our customer all the way they need. you have to contact with our support team for it.
Still recommend you to open support ticket for get help from our support agent. Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Furthermore if you think you not getting support properly you can let our business team know about it through what’s app, they can ask support team regarding it. What’s App: https://wa.me/+8801811666560
I’m waiting since 15th September 05:23 (UTC +6) for the right installation files shown in the documentation. The files were not in the zip file downloaded from codecanyon. Five days no answer. we didn’t even start using this software and have this kind of problems already? I have one year of support, maybe I will get an answer until then.
Dear sir, we usually take 1days to reply any support ticket but if it fall into the weekend then it take 3/4days to reply.
In our recent update you don’t need the installation folder anymore, system will automatically detect if you need installation and will show installation screen.
if you have already opened ticket, please share your ticket id
Ticket #2253
I am so sorry for the delay.
there was an issue with our installation file, we have release and update today, with this you should able to install it without any issue.
still I will request our support team to check your ticket quickly
Please reply to the ticket #2253 we need the database.sql which is not in the downloaded files.
dear sir, you don’t need sql file for installing the script. the installation process is handle automatically by our system.
Please wait for our team reply, they do check each ticket one by one, I can see you have just replied the ticket.
thanks for your reply, I’m sorry but the documentation is confusing at some points. hopefully my latest reply (#2253) is solved fast, so we can finish that installation process.
Please sir, wait for our team reply, you will get reply soon
thanks, but I only get a reply soon when I comment here (#2253)
I will start the refund process now.
Sis, we have already replied your ticket, please check it.
Hello, I am encountering an internal server error 500 while trying to access subdomains. If I change the cache system from ‘file’ to ‘redis’ in the .env file, the site works, but it becomes very slow.
redis help to boot site faster, there is no reason it to make your site slow. you can open. support ticket for our team to investigate your issue.
After the purchase I unpacked the zip file and the documentation folder is empty? I can’t find any documentation on the website either. Support is excluded for the installation, so how is this supposed to work?
Sir, we have documentation in the item description: https://docs.bytesed.com/docs/multisaas-multi-tenancy-multipurpose-website-builder-saas/
here is video tutorial: https://www.youtube.com/watch?v=zZJ7HECTBgo&list=PLOGVVFW4kPndfbNsz2kHdHcUrkEcB1DGI
hope it will help you.
If you need any help you can open support ticket for it. Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
thanks
Sorry, but the linked documentation and the installation process are not the same as the purchased one. It is for a different product and not the same content after unpacking. We tried to use the unpacked content anyway and on the server, now we get a 404 page asking for the missing install. Who is the best person to contact for this? Thanks in advance!
All of our product installation process is exactly same
please open a support ticket for get help from our technical support team.
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
2253 I did two days ago, but answer yet.
Hi, please check the ticket #2091
Please wait for our team reply. our support hour will be start within 1hour you will get reply soon.
“In the standalone version of this script, it was mentioned in the comments that if I purchase this package, I can use it for SaaS. However, during installation, it says I can only use it with a single domain. What is the issue?”
Sir, Envato purchase license can only be use for Single domain.
Means you can not install this script in multiple domain. however your user can website creation will not effect by this.
WHY DOES THE LANGUAGES DOESN’T INCLUDE THE SOMALI LANGUAGE???
Please Add that language!
Open a support ticket here with your purchase code. We have a dedicated technical support team. Our team will investigate your issue
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Our support team usually reply within 1days, but sometime it can take unto 5days. Note: Friday and Saturday is our weekend. Support Time: 10:00AM to 7:00PM ( Asia/Dhaka Timezone )
Hi I hope you are well? Question before purchase: Can a customer create a site from scratch without using the themes present on the site?
no sir, user must have to select a theme to build a website, then he can design the page as want based on our existing 14theme sections.
Ok I see, so the design doesn’t change?
sir, it has page builder support, which allow you to do change with pre build section as you want.
you can also develop your own theme for yourself.
Thanks but “develop my own theme for myself” by touching the code or on the interface? Thanks
