2313 comments found.
Hello, I want to know why the plugin is failing, I cannot import any products, my token works correctly, I also had more than 50 imported products in the list to publish and they have all disappeared.
Hello,
1) If your question is about Import List, then if you use some plugin that allows optimizing and cleaning your wordpress installation, it can remove wordpress transients. Import List saves its records in wordpress transients.
2) If you can’t import product and get some errors, please contact our support center: https://support.ali2woo.com
Bought this sometime ago, when i want to use it now, the tool tip keeps moving in weird directions when you hoover over the product swatches and when you click it’s not showing the product’s photo.
Hello, regarding swatches question such feature is not available in the plugin. Probably you have some swatches plugin. Please contact our support center: https://support.ali2woo.com
Purchased this Plugin Long ago and have never used it now that I want to start testing it am getting this error invalid purchase code or expired. https://prnt.sc/jQbbb456W6jn What could be the problems?
I’m trying to change my product domain. How do I do that? I have changed the domain name used for your product and for that the plugin is not no ore working. How to I change to this new domain name. Thanks
Hello, please contact our support center: https://support.ali2woo.com/
How come certain product when I try to import it says ‘Product not available’
Its VERY FUSTRATING as its happening a lot. Some products work and others dont. Yes API is connected and authenticated.
Screenshot: https://prnt.sc/fiAK1FulawJf
Hello, we have received your ticket in the support center.
Unfortunately, i STILL can’t import anything, i tried to import items with different products for 20x but not even 1 the i can import.
Is there any chance or any way to fix it please? This will be very difficult if I can’t import new items.
Can we have conversation in one place, please answer in your original ticket in our support center.
Hello, i am not an IT literate. Will you help to install & do you have the manual (i.e. on adding the product to the site). If i buy this, what other pluggin that i should consider also? Thank you
Hello, yes, we have support center and help articles: https://help.ali2woo.com/
thank you. Will it work on hostinger (hosting)
Just make sure you hosting has php 8.0 or fresher and hosting is suitable for WordPress website.
Hi, can I import products from AliExpress? to WooCommerce, and handle the entire order through the store? Is there fast support? I’m debating whether to buy, I would appreciate more information
Yes, you can place order on AliExpress using automatic method. Also you import product and product reviews.
Do you have a trial version to check if this is what I need? And does it work? I need to import products from AliExpress to my WordPress site and control orders directly to the supplier
You can check and play with the plugin on our demo website: https://demo.ali2woo.com/wp-admin/
Looks good, after the purchase can help me activate it? And how can I make the price double 3?
yes, we will help you
Are mine in subscription service and I do not know??
I woke up today and I got this error message
“Your AliExpress access token expires, products/tracking numbers auto-updating and bulk AliExpress orders no longer work. Get access token” I went to manually sync my product with Aliexpress and I got this message “You are not authorized to perform this action.”
So pretty much, I can manually syn, can’t update my product manually with Aliexpress: what did I paid for
To get access token is to buy a new license: can you help me with information on how long each token takes to expire.
I want to understand if this is a backdoor subscription service
Hello, no, you don’t need to pay to get access token
Please check this article https://help.ali2woo.com/codex/how-to-get-access-token-from-aliexpress/
Hi just bought the plugin, fixing the settings etc, just a thought, could you add the possibility to import products saved to Wishlist in the future? would be a great additional function to the plugin.
Also another function that could be great is to be able to integrate Deepl translation using the Deepl Api instead of the one that comes with WPML that forces one to go through their Deepl translation.
Hello, your suggestions look very interesting. Please send the request to our support center to discuss both features further: https://support.ali2woo.com
“Error! Please input the correct Purchase code ” when im trying add my purchase code in ali2woo account page
Hello, perhaps you add extra space before/after purchase code? Please contact our support center: https://support.ali2woo.com
When reviews are imported , is there a way to change the default ‘Aliexpress shopper’ name as we dont want it to show this. See here: https://prnt.sc/CKP3XJ3w3kyw
Can we change it in bulk or prevent it?
Yes, it’s possible.
Aliexpress masks some user names and give such placeholder name instead real names. You can use Phrase filtering settings in the plugin settings to set replace rules for Aliexpress Shopper phrase and apply it to your reviews.
Great to hear. Can you let me know how to do that please?
Yes, sure please contact our support center: https://support.ali2woo.com
There are 2 things that I need help with. 1. Some imported reviews have a name called (Aliexpress Shopper) Can this be changed to be a different name because its very inconvenient for a droshopping business coz customers will just go to Aliexpress
2. Shipping company name can not be changed for example Aliexpress Standard Shipping…..I changed the name on Shipping List but the frontend name is not changing
1. Aliexpress masks some user names and give such placeholder name instead real names. You can use Phrase filtering settings in the plugin settings to set replace rules for Aliexpress Shopper phrase and apply it to your reviews.
2. Please send the request to our support center: https://support.ali2woo.com/ we will check the issue
One major drawback we found so far is that for some reason your plugin doesnt show variations as thumbnails like other plugins like Alidropship. It shows them as a dropdown. Is there a way around this?
You mean swatches functionality. To enable this feature please use the following addon: https://codecanyon.net/item/woocommerce-variation-swatches-images/20327701
Thank you. It’s a very expensive addon almost double the main plugin. Why isn’t this just a feature in Ali2woo? We have bought many Ali2woo licenses can’t we get any discounts?
So you have to manually import images to each variation?
It should be automatic from, Aliexpress products.
No, you just need to activate that addon and images will appear. The addon change the default variation representation in Woocomemrce to swatches style.
Hello,
Can this import selected products only? lets say my site is selling mobile devices… I can select the seller and choose which only products to import?
Or it will import all for a seller?
Thanks!
Hello, yes, you can import selected products only. Check import from store section in the plugin.
Could you please respond to my ticket? Thank you very much. # 11521
Hello, please check your ticket.
Auth error: Purchase key not valid or expired.
i get this error anytime i try to import products.
Hello, please contact our support center to resolve the issue: https://support.ali2woo.com
Ticket ID: 11512
Ok
Will the purchase key expires if I bought this in 2021?
No, please contact our support center: https://support.ali2woo.com
( WooCommerce has been updated to version 9.0 and later. Please update your version to be compatible with it, many thanks )
Ok sure
Oky
Done
I noticed that you did not change its compatibility with the latest version here:
Compatible With Elementor, Elementor Pro, WooCommerce 8.x.x, WooCommerce 7.x.x, WooCommerce 6.x.x, WooCommerce 5.x.x, WPML
Are you sure it’s compatible with WooCommerce version 9 and later?
Yes, sure, on Codecanyon there is no Woocommerce 9 option yet. Therefore we can’t choose it when edit plugin description. But we tested it with Woocommerce 9
Oky
Ok
I’ve been looking for a way to contact you, and there’s none available, which is REALLY scary tbh. Where can i find the free lite version of your product? The pro version of Ali2Woo is this plugin right? Because on your website you promote a completely different product called AliNext? I’m so confused.
No, AliNext is different product. Please contact our support center: https://support.ali2woo.com
I have to register to download a free lite version ?
No, please contact our support center and you question there. This is Envato portal and here we discuss Envato products only. Therefore just send your question here: https://support.ali2woo.com
But there’s no way to contact you unless I register an account. I want to download the Ali2Woo lite-free version. Where can I get that?
Please register account on https://support.ali2woo.com and create the ticket.
Hi there, I bought 2 licences in 2017 and 2021, the websites I used have been long deleted. Now I need to use the licences on 2 new websites but when installed the error message I get is invalid purchase code. I have raised the ticket number 11491 and hav also emailed you through envato. Can you please look into this? much appreciated and thanks.
Hello, please check your ticket.
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