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We have shifted our website to a new domain, please tell me how can I reset my license so that Ali2Woo plugin is workable on new domain name? ?
Hello, please send the request to our support center : https://support.ali2woo.com we will help
Hello, the plugin isn’t working since 1.24.3, and yes I know my support is expired. I have multiple keys with you and NONE is working. We can’t import products by either the plugin itself (add Product ID or URL), or with the Chrome Extension 2.0, yes the new one installed manually. It always gives the same error: Import Failed: Undefined. Please promptly emit a fix for that. Thank you
if it will not help, please contact our support center: https://support.ali2woo.com
buying can I install on multiple sites infinitely?
This comment is currently being reviewed.
A very bad experience for 3 weeks. I contact support because the browser add-on does not work. No response. They say every week, next week. I do not recommend it.
We will update our chrome extension tomorrow. It took time to update it because chrome browser releases new requirements for extensions and we had a lot of work to change it. Please wait a bit.
We’ve released a new version of our chrome extension today.
You can download it using the manual method as we describe here: https://help.ali2woo.com/codex/aliexpress-dropshipping-chrome-extension/#howtoupdate
The plugin isnt working!! Kindly resolve it
what do you mean? Please send the request to our support center: https://support.ali2woo.com
Hi, the chrome extension is not working. Its giving error all the time
Regarding the chrome extension we will publish new version tomorrow.
yes, I’m testing the free version and the Chrome extension isnt working, give error with all the products
we will update our chrome extension tomorrow
yes, here is the error
Ok, tomorrow new version will be available.
Chrome extension isnt working and dead.
“This account is not a drop shipper, can’t use this api.”
Please check the article: https://help.ali2woo.com/codex/how-to-get-access-token-from-aliexpress/
Also please extend your support as I see you have expired badge
We used “external image urls” in setting. But when we generate product feed for google, image url is something like “https://XXX.com/wp-content/uploads/https://ae01.alicdn.com/kf/HTB1tDbknv9TBuNjy0Fcq6zeiFXaP.jpg” that is wrong. Can help to fix? Thanks.
Hello, please send your request to our support center: https://support.ali2woo.com
How do I reset the license and use on my subdomain?
Hello, please send the request to our support center: https://support.ali2woo.com
And what are you really good for?
Because I noticed that most of your answers are to redirect customers to another link. Even for simple questions.
ok, if you want to do that yourself, we have a detailed guide: https://help.ali2woo.com/codex/license-management/
There is a problem with your plugin, It has been working all this while without issues until i updated to your recent update and now you have caused me issues on my website.
The Options for
1. Add shipping cost to product price.
2. Add shipping cost first and then apply the price rules.
This options doesn’t work any more, i have been using it for some time without any issues and now your most recent update has spoil my website. What do we do about this because i intentionally don’t download update immediately they are released, i wait for some time before i update and now this has broken my website.
I thought you check them before publish. Please if possible fix them.
Hello, please send your request to our support center: https://suppor.ali2woo.com
Does anyone know what this means? Have updated to latest version but unable to load products – have gotten new access token but now this in system info – Server ping
The error message is: Auth error: IP 2403:6b80:8:100::6773:a21 is blocked.
Hello, this message means that your server IP is flagged by firewall. Please send your request to our support center: https://support.ali2woo.com
Also please renew your support period because I see “support expired” badge near your comment.
Thanks have done this and sent a ticket -
I have seen the article and it really interests me.
Before completing my request, I would like to know if it is possible to change the price of imported products. If yes, should we do it through woocommerce or via your plugin.
Hello, you can do that via plugin
Maybe you didn’t understand me.
After importing the product and putting it online, if later I decide to make a change, I do via the plugin? And how? By re-importing the article again?
No, you can do that using pricing rules.
Same here. After update from today 12/01/2023 the plugin stopped working and also the Chrome extension does not work. Can’t add any products.
Where can we see the changelog?
I have the same problem that i cant import any porducts. Cant import through extension or plugin options
Guys no matter how I try, I am unable to add anything to my site. Whether I try importing using Google chrome or the “Search Products” in the WordPress, it says “Import Failed.”
I can not login to your site to manage my site I’m trying to reset the password the site says this https://ibb.co/0KCqfrV
Please help me to login to the site https://ali2woo.com/
The affiliate link generated by the plugin for Admitad, is https://alitems.site/..., but Admitad changed the link. Now is not . site is .co. https://alitems.co/...
With the linke .site it’s not working this feature. Thank you
Hello, we will check this and fix if needed
I have selected Vietnamese language and VND currency in the import setting, but the original language still does not translate into Vietnamese (Product name, description, review)
Hello, please send the request to our support center : https://support.ali2woo.com
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Price is in US dollars and excludes tax
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