2159 comments found.
hello. any possibility to add crypto arbitrage signal?
How would you like to send the signals? if the pattern align with the current structure of sending forex signals then you don’t need any modification, if it is different then we will need to modify the signal module for you to enable you do this.
Yes, there is possibility.
Hello I have some questions
1. Can we send alert /signals from the trading view ? 2. Can we send order to broker panel ?
If not than are you provide customization service s ?
Hi there, thank you for your interest in onlinetrader.
1. Trade alerts/signals can be sent automatically to your subscribers when you open a trade on your trading account. if your broker is connected to tradingview then yes, it can also work.
2. you can send order to another trading account with your broker from another trading account (Provider account). However, you cannot open a trade on your broker account directly from the onlinetrader dashboard.
3. Yes, we provide customization service.
I hope I answered your questions correctly.
Thanks and regards.
with last update the Testimony when i add anything it’s shows error and the Testimony is not added any reason for that?
Kindly reach out on skype for our support team to check with you.
Thank you.
Hello there , I would like to know why we obliged to use : “Access Your Server’s Terminal:
Use SSH to log in to your server. ”
to setup the cron job in the 6 version? As you know it maybe dangeous for the security of our clients bro. Please let me know. .The script does not require SSH access to run any feature, we only stated on the documentation that you need to setup your cron job via your terminal.
However, we understand that this may be a difficult process for many and we have realised that some servers does not allow terminal or SSH access, so we have updated the script (v6) to also support the old way of setting up cron job.
We are releasing this changes among others as v6.0.1 in few days time. I hope this is helpful.
Thanks and regards.
Hello, I want to know more about your software: What kind of real assets can it trade, for example, US$, Euro, Bitcoin, etc? How do I get a Trader Account?
Hello there, thank you for your interest in onlinetrader. Kindly be aware that the system is not a brokerage solution, your users cannot trade on the platform directly. it only facilitates copytrading between trading accounts from your trading broker and it provides signal system via APIs.
Thank you
You guys should be careful of this online trader now, since i gave them my cpanel details for a modification there have countlessly changed my clients deposit address, i don’t know how but they have done that so please be careful
“You don’t know how but they have done so” It is very unfair to be biased in a matter like this, you know fully well as a webmaster that there are other ways a compromise could occur. How well have you investigate the issue?
Meanwhile, kindly be aware that matters like this saddens our heart, although your words are abusive, but I will give you our recommendations.
I recommend that you get a fresh host, and a fresh copy of onlinetrader from your download section on codecanyon follow the installation guide to install your website (do not copy any files from your old server). This is inline with our customers protection guide https://getonlinetrader.com/protection you should look it up for more information.
PS: There are other customers in the past and present that we handle their cpanel details because we offer them continuous service (as their technical team). We have never had this issue.
I hope you find some reasons to trust us and follow up with our recommendations.
Best regards.
The latest release email notifications is not working even when send email through crm is still not working
we moved heavy tasks to queue and we updated the cron job structure.
kindly ensure to follow the cron job setup guidelines to setup your cron job and all will be alright https://getonlinetrader.pro/doc/Cron-Job
Thank you
I would need your help to setup the cronjob on this latest release and is it a mandatory to use terminal/crontab editor to add cronjobs?
It is not mandatory. if you need help, kindly reach out on skype and our support team will help you out.
Hi! Can you tell me about your trade copier API? Thanks
Onlinetrader has integrated with metaapi to power the copytrading feature. MetaAPI is a Powerful, reliable, fast, scalable, cost-efficient, easy to use API provider for forex copytrading services and more. It supports any MetaTrader broker, MT4 and MT5.
domain display example.com/public and admin login not working for the new script after installation
Default admin login link is now domain/admin/login and your website should be accessible from example.com and not example.com/public.
If you need any assistance, kindly reach out our support team and we will be glad to assist. Thanks and regards.
I figured it out it was .htaccess configuration issues
I am glad you figured it out.
Cheers.
Hi, How do I update my system with the new update ? What are the steps I should Take ?
what files should I replace ?
Hi there, kindly follow the update guide inside the update folder to update your website. for more assistance, reach out to our support team via email or skype and we will be glad to assist.
Thanks and regards.
Hello Team i sent you an email concerning some modification. Please let me know if its possible.
You have been replied.
Thank you.
Hmmm is it until i come and lay complaint here before you reply me again for concerning what we knew happened ??
You have been replied and the ticket is still open, you may reply back or send a new message at any time if you need further communication or assistance.
Thank you.
Okay so I’m one of your big fan and customer, I have bought five licenses from you for my different clients but they keep complaining that I’m changing their wallet address, this is a very serious issue, I have seen a lot of similar complaints here and I felt they were using default admin logins. Please you guys need to search your team and find out who’s behind this. I have done all what you instructed as security tips but it still happened. If not for my transparency, I would be in big trouble because they felt I changed the admin wallet and made away with company’s money. They also send emails with admin email address. I have changed their passwords and requested they use it privately and then mine became the target. Do something about this before it’s too late.
Hi there, this is sad news to hear. we have received this complain in the past and we have been security conscious for every update that we have released till date.
From our investigation, this is not majorly from the script but a vulnerability from you (the web master). following the customers protection guide that we outlined here https://getonlinetrader.com/protection have proven to be effective and helpful several times. I advice that you follow it strictly.
Ensure that you are using the current version of onlinetrader and not an old one. ensure that you do not host your onlinetrader website in a server that have other websites, we have been accused wrongly several times with cases caused by vulnerabilities from scripts that came from other sources.
If you have downloaded any nulled (pirated) script from somewhere on the internet at some point and hosted on your server, do not border to ask for our support because we have warned against this repeatedly after we discovered how the operators of these websites creates back doors on popular scripts and then distribute them for free downloads.
Again, follow the customer protection guidelines and you will be fine. https://getonlinetrader.com/protectionHere is a little test/challenge for you.
Download a fresh copy of onlinetrader from your download page and host it on a new cpanel where no website has been hosted before and tell me if the situation persist or not.
Onlinetrader is safe and secure, we are actively working to keep the project up to date and secured for our customers.
Best regards. Brynapps
Okay so I have decided to revamp the site and Install a fresh script in all the four domains but I get error 500 when I tried to add plans
please ensure to follow the installation guidelines to install and setup, there is currently no known error in this regard. https://getonlinetrader.pro/doc/Installation
Thank you
Hi, i have a problem with my tawk widget. it does not show at all anywhere when i paste in the admin settings/website information. ive tried locating the code on dash.blade.php and pasting directly it still didnt work so it has to be an external problem. please i need assistance as all live chat widget dont work at all
Live chat widget can be setup and controlled from your live chat provider dashboard. all you need to do from onlinetrader side is to paste the widget code. if you need help with this, then kindly reach out on skype because you may need to share your screen via anydesk or teamviewer.
Thanks and regards.
i have paste the code, all live chat codes none wprked
you may reach out on skype for help, our supplier team will take a look at your setup and provide assistance.
Thank you.
I need to change the landing page. Can you tell me where I should change if I want to change the landing page? The file location path please? ... And by the way I have added the live chat plugin as well. so do not want to miss that also.
can you guys please answer to my question also You skip this
The path to the default homepage is resources/views/home you can also setup your own html or wordpress landing page and then connect it as your website homepage.
To do this, you need to install onlinetrader on a subdomain and then your landing page on the main domain and then setup a redirection as described on this guide https://getonlinetrader.pro/doc/Using-a-Custom-Wordpress-or-HTML-frontend
I hope this helps.
Thanks and regards.
I like to know that Swap currency in Crypto is just not real right ? So Why can’t we make it real? I mean coinpayments has crypto conversion in API requests. So can you implement that to the swap? because If a coin pumps then we have a problem right ?
Can you guys please answer to this question also. you guys skip this one
Currently, the crypto swap system is not connected to any liquidity provider. everything happens with your website, we only used a live crypto rate API to get rates for the conversion.
If you request, we can customize it for you to connect to coinpayments conversion API.
Thanks and regards.
Live chat scrpts are not working
Live chat is settings is made and controlled from your live chat provider dashboard. all you need to do from onlinetrader side is to paste the widget code. if you need help with this then reach out on skype.
can you add a blog page to the system
We will take this as a suggested feature.
Thank you for the suggestion.
I need a custom deverlopment
Kindly send details of the custom development that you need to our support team for discussion.
Thank you.
in Referral Bonus
Direct Referral Commission (%)
In this box if I type 10 that means it is from the capital ? or it is from the return ?..
Let’s say a user invest 100 usd for the investment.
And if this 10% is from capital then the direct level gets 10 USD And if the 10% is from return and my return is 10% per month from the capital then 10% referral from that 10 USD is 1 USD.
So witch one is the correct return for that input ?
Hi there, the referral bonus is distributed accordingly in the chain based on your choice of setup. Yes, your analysis is correct and the system can work in both ways (just as you want it) under preference tab on app settings, you can setup the bonus to be paid from deposited capital or ROI.
Thanks
no you didn’t give the answer. What I want to know is if I type 10 and my direct line invest 100 usd for the commission of 10% per month. Will I get 1 USD or 10 USD ?
If you have setup the system to distribute referral commissions from the capital, then you will get 10USD one time commission from your direct line invested amount anytime he invests. However, if you setup the system to distribute referral commission from ROI, then you will get 1USD as commission every month whenever your direct referral receives 10% (10USD).
