211 comments found.
hi does your plugin is compatible with electron theme https://themeforest.net/item/electron-elementor-electronics-store-woocommerce-theme/48852413
As i want to use ajax but in this theme certain parts are custom and not using default woocommerce shortcodes
if we have incompatablity after purchase will you help us fix it??
Thank you
Hi,
Thank you for reaching out to us.
We haven’t specifically tested with the theme. But yes, if you decide to purchase, we’ll definitely help you check compatibility issue with theme.
Best regards.
Done i create a ticket for the same please check Thank you
Got it. I’ll keep you updated there.
I have purchased this plugin 6 months ago but couldn’t use it for several reasons.
1. There must be settings based on the steps. Reasons : a. RAM can be multiple, CPU can’t. FAN can be multiple but PSU can’t. b. we would like to offer additional products as offers but optional. Like Gaming mouse, monitor etc. c. Some chassis’ have already PSU inside. If we add each step as must, then user must buy Chassis with PSU and another PSU in next step. If PSU can be optional, they don’t have to buy PSU. They call it scenarios in woocommerce composite products. It is like : If chassis has PSU Watt attribute, don’t show PSU step. 2. Hidden products must not shown in steps, yet they shown. 3. Default behavior should be show “in stock” products. No need to show out of stocks or other products. 4. Depend feature should work as AND instead of OR. Or we should be able to select. (automatewoo gives this option for example)
Hi,
Thank you for reaching out to us.
I notice you had a ticket with the same feature request: https://villatheme.com/supports/topic/custom-stock-status-and-out-of-stock-products/#post-207156
We added those requests to our list and will look into it in the future.
Best regards.
I want to be sure can i use this plugin with Bricks Page builder ??
Hi,
Thank you for reaching out to us.
We haven’t specifically checked with Bricks Page builder. I would recommend testing with our free plugin just to ensure it works for you well: http://bit.ly/woo-product-builder
Best regards.
Hi,
1 – Your free theme has basic design. On premium version can I change layouts 2 – Can I change slug/url? as example, com/woo_product_builder/pc-1/ this to change com/my-slug/pc-1/ 3 – Do your system similar to this? https://radiumpcs.com.au/products/terror-custom-pc
Hi,
Thank you for reaching out to us.
1. Only the classic template is available in the free version. In the premium one, you have 3 templates: Classic, Modern, and Ajax. On our demo site, the template in use is “Ajax”. For more details of the other 2, you can see this documentation: https://docs.villatheme.com/woocommerce-product-builder/#Template
2. Yes, it’s possible. Please go to Dashboard >> Settings >> Permalinks >> edit this field: https://share.nmblc.cloud/b3a0b167
3. I’m afraid they can be similar but not the same, please check out demo and try the free plugin for a better view.
Best regards.
Hi, I would like to know. can I customise this page? I meant add product image/slider? description etc?
You can create a page with any sliders, images, or design elements you need, then simply copy the product builder shortcode and embed it into that page
Hi,
How do I disable select/add to cart before choosing an option like colour, or size? By default, it lets you add the products in the builder without selecting any option, and when you click add to cart, the cart page shows the error “Please choose product options by visiting {Product Name and Url}”.
It would be great to mistake-proof this for the users from the start so they don’t have to go back and have to choose everything all over again.
Thanks.
Hi,
Thank you for reaching out to us.
Can you please open a ticket on our support forum?. I’ll take a direct look and see what I can do.
Best regards.
Hi! I have a presale question. Is your plugin compatible with facet wp? I need my custom filter to work with your plugin
If there is no chance to make it compatible with facet wp, is there any way to make Multiple Checkbox with search field as in example https://snipboard.io/RGL51E.jpg
Hi,
Thank you for reaching out to us.
I’m afraid at the moment we don’t have that type of filter integrated. As for the compatibility with facet wp plugin, we haven’t specifically tested them. I would recommend testing with our free version to see how they go together: http://bit.ly/woo-product-builder
Best regards.
Thank you for your reply! Where can I find loop query to add support for facet? I mean I need to add manual support https://facetwp.com/help-center/listing-templates/custom-wp-query
We use WooCommerce query to get relevant products. This is the function in use: wc_get_products()
Hi, I have a few presale questions:
1. can logged in users create and save multiple product lists to their accounts?
2. can the exported to PDF lists also have the product link included?
3. can i disable somehow add all to cart button on the lists?
thanks
Also in the free version i have seen that it does not work with external / affiliate products. Can you make it compatible with external products? If yes, I would buy this plugin!
Hi,
Thank you for reaching out to us.
1. I’m afraid not, but there are ways to save the product builders. E.g. using Share link.
2. For now this feature is not available, but we’ll take it into consideration for future updates.
3. I’m not sure which button you’re referring to. Can you share me a screenshot?
As for the external/affiliate products, unfortunately, our plugin does not support these types of products, and this functionality is not available in the premium version either.
If there’s anything else you’d like to know, feel free to ask!
Best regards.
is this just for PCs or can it be used for any product build ? I have a rope maker looking to use splices (ends) that are dependant on rope type and size, along with a few other dependencies.
Hi,
Thank you for reaching out to us.
It can be used for any kind of products, as long as they’re WooCommerce’s. I would recommend trying our free plugin for a better view: http://bit.ly/woo-product-builder
Best regards.
I’m using Version 2.2.7, and the “Depend” feature no longer works. I’m not sure which version broke it, as I didn’t pay attention, but I only found out today that it’s no longer functioning. When I select an Intel processor with an LGA 1700 socket, it no longer filters the motherboard results for that socket. Instead, it now shows all motherboards available in my store, regardless of what is set in the socket attribute. I have not changed any of my settings, and it was working fine in the past. Are you aware of this issue, and what is being done to address it?
Hi,
Thank you for reaching out to us.
I think it’s a conflict. I checked it on my site, the filters are still working. You can see it on our demo: https://productbuilder.new2new.com/woocommerce-product-builder/build-your-pc/
It could be a new plugin/addon you install or update recently, would you mind taking the following troubleshooting steps:
– Temporarily switch to one of our default themes, such as Storefront, to ensure that this isn’t a theme compatibility issue. Once you switch themes, does everything function as expected?
– If not and we can rule out the theme compatibility issue, we also recommend deactivating all plugins except for WooCommerce and our plugin to see if this resolves the issue at that point. If it does, then you would need to activate each plugin, one at a time, to see if you can find the conflicting extension/plugin.
Best regards.
I checked your demo site, and it’s also broken. Regardless of whether you select an Intel or AMD processor, it still shows all motherboards for both.
I don’t see any problem: https://nimb.ws/dA1PxnW and https://nimb.ws/hx95ms3
Can you check it again?
It’s still not working. I was able to select an intel processor and an AMD motherboard which will not work with each other. See screenshot here: https://snipboard.io/5OxQb3.jpg
Oh I’m sorry I got you wrong. You were talking about the Depend feature and I was checking the attribute filter widget. We don’t set up Depend feature on Demo. For this, please open a support ticket here: https://villatheme.com/supports/forum/presale/
We’ll check it.
I no longer have support. I’m just here to let you know that the “Depend” feature is broken. I have another colleague with the same issue on a clean install. Please test in on your end.
Please let me know once you have tested it and if you experience the bug in the “Depend” feature. Kindly release a fix as soon as possible, as this is affecting my business. Thank you.
Yes, I’ve tested this feature, on my site, there’s still no problem: https://nimb.ws/UCjWD3p
You can test this sample: https://duy.new2new.com/woo_product_builder/test/
I made depend feature like this: https://nimb.ws/wFrUBzk
It’s not working for me. I selected an Intel i3-12100F processor with the ‘LGA 1700 CPU’ attribute for the ‘Socket,’ as shown here: https://snipboard.io/XabtqA.jpg . However, it’s still showing all motherboards, including those with AMD AM4 and AMD AM5 ‘Socket’ attributes, when it should only be displaying motherboards with the ‘LGA 1700’ socket attribute: https://snipboard.io/EpjJrY.jpg . Here’s my ‘Depend’ setting: https://snipboard.io/zTgBwU.jpg . This was working fine before the latest update.
Typically, we see issues like these are caused by a conflicting plugin or theme installed on the site. Have you tried testing for conflict with the steps I suggested earlier?
It’s not a conflict because I was able to get it to work again once I reverted to version 2.2.5. I’ll stick with this version until the issue is fixed with a new update. Please look into this. Thank you.
Any update or change has the potential to cause a conflict with other plugins or your theme. It’s important to understand that we can’t fix a bug simply based on a report—we need to be able to replicate the issue to properly address it. But at the moment, we can’t replicate it on our site. If you could further investigate or test it in a clean environment, it would help us better understand the issue. Thank you for your cooperation
I will test this when I have more time. For now, I’m happy using the old release, v2.2.5, since it’s working as intended, allowing me to focus on managing my business instead of worrying that something might be broken.
Hi,
Since our new versions from 2.2.5 -> 2.2.7 was mainly updated to work with new updates of WordPress and WooCommerce, so if your site has not these cores updated, or have some changes from the 3rd party which may cause the conflict.
If you need any further assistance with the latest version, please provide more details and reach out to us on our support forum: https://villatheme.com/supports/ we will be happy to check and fix if our plugin has bugs/problems.
Best regards.
Upon testing, i can confirm that this is issue is now fixed with 2.2.8. So what was the problem with 2.2.7?
It could be a compatibility issue which happens to get fixed upon updating plugin. Anyway, I’m glad to hear it works now. Thanks for keeping us updated.
Hi Guys ! Pre-order question. We are an agency and your plugin may suits a bunch of clients needs. On install on an empty website, while saving draft, we get this fatal error : Any clue?
Deprecated: Constant FILTER_SANITIZE_STRING is deprecated in /home/leconcep/domains/leconcepteurweb.com/public_html/expoverland/wp-content/plugins/woo-product-builder/frontend/step.php on line 198Deprecated: Constant FILTER_SANITIZE_STRING is deprecated in /home/leconcep/domains/leconcepteurweb.com/public_html/expoverland/wp-content/plugins/woo-product-builder/frontend/step.php on line 199
Hi,
Thank you for bringing us this attention.
We are aware of this issue, the fix will be released this week.
Thank you for your understanding.
Best regards.
Thank you so much for your answer. I would also like to know if it is compatible with Astra pro theme. My goal is to reproduce this : https://xtrusion-overland.com/collections/xtr1-build-your-own-bed-racks/products/xtr1-build-your-own-bed-rack-toyota-tundra
Hi,
For your specific goal like the demo, sorry, this is not this plugin’s feature.
However, if you want to display custom fields on single product pages, this can be achieved by combining the premium version of this plugin with our EPOW plugin. You can find more information about the EPOW plugin here: https://villatheme.com/extensions/epow-woocommerce-custom-product-options/
Best regards.
Sure i think we may have a chat… I also saw your variation product switcher here : https://new2new.com/?item=bopo
With image swap
Hi. It’s another plugin for showing bundle items. It creates a bundle product type. You can also try its free version at: https://bit.ly/bopo-woo-product-bundle-builder
Hello, pre-purchase question. Can it be complemented with an ERP (GlobalBluePoint)? The idea is that your plugin can synchronize stock, prices, etc. with the ERP that will be connected to WooCommerce. Could you provide your additional services so that your plugin can reach the checkout section as an order and complete the transaction? (As if it were a sale of a common product in WooCommerce)
Thank you
Hi,
Thank you for reaching out to us. And thank you for your interest.
Unfortunately, our plugin does not support integration with ERP systems like GlobalBluePoint for synchronizing stock, prices, or completing transactions as described. This functionality is not available within our current feature set.
If you have any other questions or need further assistance, please feel free to reach out.
Best regards.
I understand. But all the products that your plugin uses are products published with WooCommerce, right? Therefore, if my WooCommerce is connected to an ERP where it modifies the stock, prices, among other details, your plugin would not be affected since this would only update the product information in the WooCommerce post. Am I explaining well?
As far as I understand from your description, it seems that the core functionality of our plugin should not be affected by updates made through your ERP system, as long as these updates are reflected in WooCommerce.
I would recommend trying our free plugin first for a better understanding: http://bit.ly/woo-product-builder
While it has some feature limitations, it includes the core functionalities that should help clarify your concerns.
I just bought and start testing on staging site, there are 2 issues. 1. It should show only “in stock” products. But it show all other custom stock statuses. (PS: I have EOL product status. Since PC parts keep getting old quickly, EOL products are not listed on website, can’t be add to car. So plugin should show only in stock products as default.) 2. Depend function doesn’t go with AND and AND order. CPU and MB match based on depend. But it shows DDR4 and DDR5 RAM’s in the 3rd step. It is not logical.
MB support DDR4 RAM. It has ram type attribute : DDR4 Ram is ddr5. It has It has ram type attribute : DDR5
But I can see the DDR5 ram in the list.
Hi,
Thank you for reaching out to us.
1. It’s a compatibility issue with the custom stock status plugin. I received your ticket, please keep us updated there.
2. I would need to check it on your site, please open a new ticket, I’ll definitely take a look for you.
Best regards.
Hello, nice plugin, my question is:
i have a chocolate store which sell chocolate per weight, can the customer choose a 500 gram box, and start filling it with pieces of chocolate, so when 500 gram is full, the order stop.?
Hi,
Thank you for reaching out to us.
I’m afraid the feature you need is not available. However, I still recommend trying our free version for a better view: http://bit.ly/woo-product-builder
Best regards.
Hello, I recently purchased the premium version of the plugin but I don’t know how to activate it on my store, I only have the free version left??
Hi,
Thank you for reaching out to us.
After buying, you need to download the file from your Envato Downloads list, then upload the plugin zip file to your WordPress site. For specific steps, please visit our guide: https://villatheme.com/knowledge-base/download-and-install-villatheme-plugins/
Hope this helps. If there’s any difficulties while using our plugin, feel free to let me know.
Best regards.
Is it possible to edit the send to friend form to add more form fields?
Hi,
Thank you for reaching out to us.
I’m sorry I may not fully grasp what you’ve written. Could you clarify exactly what you’re trying to achieve?
Best regards.
Basically i want to add more form fields to the send to friend form. Currently it has Email, Subject & message i want to add more.
I see. I’m afraid it’s not possible at the moment. Do you have any specific idea or a demo so we can have a better view?
It’s out of my working hours today. If there’s anything new, please drop me a message here. I’ll get back next Monday to check and keep you updated by then.
Yes i would like to customize it so that it is a send quote form instead so i would like it to have Name, Phone Number, Email address, Message ect. If this isn’t possible would it be possible to have the ability to choose a send a quote button to replace add to basket?
Hi,
Thank you for explaining. I’m afraid the fields/feature you want is not possible for now…
SO again i have found myself disappointed with this plugin! Firstly i cant do something as simple as add new form fields and NOW when building a new product builder i can only add 3 steps even though i have the PRO version when i try to add more steps and save the new steps disappear??
Hi,
I’m sorry to hear that, please ensure you’re using the premium plugin. The premium plugin doesn’t have the Update tab in its settings.
After you purchased, you need to download the premium plugin from your Envato Downloads list, then upload the file to your site and activate plugin. Please visit this article for details: https://villatheme.com/knowledge-base/download-and-install-villatheme-plugins/
Hi guys, I have a webpage where I sell mattress, beds, all the stuff for bedrooms, I want to know if this plugin can adapt to my business, if there is a possibility to add percent discount in each product do you add on your bundle?
Hi,
Thank you for reaching out to us.
You can try our free version of WooCommerce Product Builder for a better view of its major features: http://bit.ly/woo-product-builder
For adding discount, I’m afraid this feature is not available in this plugin. You may try this one instead: https://bit.ly/bopo-woo-product-bundle-builder
Best regards.
Hello May I ask if i want to have a configurator builder with images? For example a naked man which will be dressed by several products, shoes ,shirts, clothes etc
Thanks
Hi,
Thank you for reaching out to us.
I’m afraid we don’t have that feature in our plugin. But you can still try our free version for a better view: http://bit.ly/woo-product-builder
I hope this helps. If you have any question, feel free to ask
Best regards.
Hi
Is it possible to create as much product configurators as I need ?
Thanks Max
Hi Max,
Thank you for reaching out to us.
Yes, you can create product configurations as many as you like
Best regards.
Thanks, and would it be doable to hide the products that’s offered in a configurator ?
So no way to buy them separate?
Thanks
Hi,
I’m not sure about your specific use case, perhaps you can try the “Depend” feature. Please visit our documentation: https://docs.villatheme.com/woocommerce-product-builder/#installation_child_menu_2944
I have a computer case that supports multiple motherboard attribute values. How can I use the “depends” feature to link the matched motherboards to the case? I realise I can select the attribute but what do I do with multiple values in an attribute?
Hi,
Thank you for reaching out to us.
With this Depend feature, you create a seamless link between the computer case and supported motherboards. This means that when customers select a specific attribute in Case step, they will only see compatible options which have the same attribute value in the Motherboard step.
E.g. you selected a case with brand (attribute) Cooler Master, then in step Motherboard, you’ll only see options which have this brand
Best regards.
Thank you, I understand that. My problem is that the case might have an attribute with Cooler Master, Asus, etc (ie. multiple values). So I need it to recognise multiple values inside an attribute when filtering the motherboard. Is that possible?
In the concept that you want to make the Motherboard step depend on the Case step by the attribute: When you use the Depend feature, it’ll show the products in step Motherboard that share the selected attribute value from step Case, based on the specified attribute (e.g., ‘Brand’). This means if your customer selects a case with the attribute value “Asus” >> plugin will only show motherboards with the attribute value “Asus” in the Motherboard step
This ensures that the customer, having chosen a specific attribute value (e.g., ‘Red’) for the product in the initial step, will only see products in the dependent step with the corresponding attribute value (‘Red’).”
Dear Villatheme, will the upcoming release for this plugin make it possible to actually configure a real PC? I’m still missing features that make this plugin unfortunately a bit useless for configuring PC’s at this moment. The motherboard attributes should be fully leading when selecting other products: how many memory you can add; how many harddrive slots etc. Right now it still shows incompatible configurations. Thanks, kind regards
Hi,
Thank you for contacting VillaTheme.
In this case, we suggest using the Depend feature, which supports filter products of the following step depending on the previous step.
est regards
I understand the feature, but that feature doesn’t account for the number of slots for memory, for instance it might support dual SSD, maybe dual graphical card, etc. Ideally it should also make sure you have a strong enough power supply. These are the limitations at this point I think. Hope you can implement this feature, thanks
Hi,
Thank you for this suggestion.
We will search more to find out a proper solution for this in the future updates.
Best regards.