2328 comments found.
Have you got an update to a promise feature of being able to include a link in a location’s InfoWindow to Google Maps app using the infowindow location so the user can get directions to it. You mentioned 3 years ago it would be a new feature in upcoming update.
For exampple, user opens Map -> Selects location -> Views Info window -> Clicks on Get Directions -> Redirected to Google Maps App
Hi, I noticed when using the Search Form, if you type something in, then edit it or backspace your search text, it automatically zooms the map out to the default zoom setting. I would much rather it not do this as it disorientates the user if they want to slightly change the search results. Is there a setting I have missed to avoid this happening?
Hello,
Thanks for contacting us! Please create a support ticket at weplugins.com/support and our support team will assists you.
Best Regards
Thanks just created a ticket,user brett-1642
Hi, I have a list of around 200 company locations that I need to include on a map. Can I display a paginated list of 50 on each page to the right of the page. While the map still holds all of the locations at the same time? Thanks!
Hello,
Thanks for contacting us! By default, we show the listing below the map – https://www.wpmapspro.com/example/real-estate-listings/ but we have an listing add-on which allows you to show listing right of the map as well.
Addon Link – https://weplugins.com/product/listing-designs-for-google-maps/
Live demo Link – https://weplugins.com/wp-maps-extentions/maps-addon-demos/listing-designs-on-google-maps/
This listing add-on is available on our weplugins.com site where you’ll get access to our all 36 WordPress Plugins in $39/year, excluding our google maps plugin which we sell out through codecanyon.net.
I hope I was able to explain you all required details. Let me know if you’re having any questions.
Best Regards
Thank you for your quick reply! Can I have a paginated listview while the map holds all locations, with “google maps plugin” ?
Yes, The map will have all locations while listing will be paginated.
Great, thanks! ...and this is both with and without the addon?
Hello,
Yes, It’s. Our default listing is fully paginated as well.
Best Regards
Thank you! Something I noticed from the demolinks that you provided above is that on the one without the addon, the map takes much longer time to load. Is there a big difference in performance/coding between these? Thanks!
Hello,
Our development team is checking this on high priority and will get back to you but I can ensure you that there is no performance issue in this plugin as our customers are using thousands of locations with this plugin.
Best Regards
Hello,
Please check it now. Our development team has fixed the conflict with a third party script which is blocking the maps loading. We had no changes in our latest version 5..7.7.
Let me know if you have any question.
Best Regards
I just tried both links again and can confirm that both are loading fast now. It looks great, thank you!
Thanks for your confirmation! Let me know if you any other questions.
Hi, Is there anywhere I can make global changes to the css that comes with the plugin? For example, I would like to change font family and use the same as my theme instead. Thanks!
Hello,
Yes, Please go to Edit Map and scroll to “Map Theme Settings” and enable the “Apply Custom Design”. Here you can write your own CSS which you want to apply on the Map.
Please create a support ticket here https://weplugins.com/support if you want our developer to handle your changes.
Best Regards
Hello, I’m glad to hear your plugin is not affected by the polyfill.io security threat. Can you confirm whether all these APIs are required to use your plugin or can I disable some of them?
Directions API Distance Matrix API Geocoding API Maps Elevation API Maps JavaScript API Places API
It seems that you’re using a very old version. Please update with the latest version and now it’s required only 4 APIs – https://www.wpmapspro.com/docs/how-to-create-an-api-key/
Thank you so much for confirming, I really appreciate it.
Hi there, I received an important Google notification (Security Alert) regarding Maps JavaScript API and Polyfill.io
Do you know if your plugin using specific third-party libraries (including polyfill.io) ? Do I have to regenerate an API key or stop using the Maps JavaScript API?
Thank you in advance, Aude
Hi Aude,
Thank you for reaching out with your concerns.
Our this MAPS plugin does not use polyfill.io or any other specific third-party libraries affected by the recent Google security alert. Therefore, you do not need to regenerate your API key or stop using the Maps JavaScript API with our plugin.
Rest assured, your maps are secure with us. For the latest updates and follow-ups, please follow us on Twitter / X @weplugins.
Thank you for your trust and support!
Best regards,
Hi !
Thank you so much 
Have a nice day,
Aude
I bought this plugin years ago, it doesn’t work anymore and now it just displays a grey box. Any idea why?
Hello,
Thanks for contacting us! Please create a support ticket at https://weplugins.com/support and our development team will help you to resolve this issue.
Best Regards
When I try logging in, it says invalid email. So how do I contact support? I did purchase the plugin.
Hello,
The codecanyon.net account is your marketpalace account.
You have to create an account on our website if you hadn’t already – https://weplugins.com/support
Let me know if you’re having any issue in creating an account on our website.
Best Regards
I need a plugin where a client can search for their address and if they fall within my coverage, it shows them that they are within our coverage area and then their location is added to a form where they can sign up. Is this possible with this plugin?
Hello,
Thanks for contacting us! No, This functionality is not available right now but our development team can help you to develop this feature for your needs. Please create a support ticket at https://weplugins.com/support and our team will contact you!
Best Regards
Does this only work with Google Maps, or can we use other map providers like OpenStreetMap
And can we create a page, where the list of places is updated on the fly, as the user zoom in/out on the map – so that the list is only showing the same places as the user can see on map (like it does on Airbnb: https://d.pr/i/4bnamy )
Hello,
Thanks for contacting us!
1. Yes, it does only work with Google maps though we have an OpenstreetMap version here -
https://codecanyon.net/item/wp-leaflet-maps-pro/252729382. Yes, This feature is available in the above version I mentioned.
let me know if you have any other question.
Best Regards
We have been unable to update past version 5.5.9 because when we do, we are no longer able to view the page with the maps while not logged in. you get only the wrapper html but none of the contents. Is there a setting we need to tweak in the newer versions to fix this?
Hello,
Thank you for reaching out to us with your query. We appreciate your interest in our support services. In order to provide you with the best possible assistance and ensure consistent communication, we kindly request that you create a support ticket on our website at https://weplugins.com/support/.
By creating a support ticket, you will have direct access to our dedicated support team who will be able to address your query in a timely manner. This will also help us maintain a systematic record of our communication, ensuring that no details are missed and that we can provide you with comprehensive support.
To create a support ticket, please visit https://weplugins.com/support/ and provide all the necessary details related to your query. Our team will promptly review your ticket and provide you with a solution or further assistance.
Thank you for your cooperation, and we look forward to assisting you through our support ticketing system.
Best regards,
an additional $75 for six months (not even a year) of additional “support” on top of the 89 to merely report a bug and/or request a settings tweak clarification seems egregiously bad form considering we haven’t touched so much as one single setting in the past two years or thereabouts and only your plugin itself has changed something that is now causing our issue.
Hello,
Sorry for inconvenience you had with the plugin. Google updates its API very frequently so it’s highly recommended that keep updating our plugin with the latest version. Please download the latest version from codecanyon.net/downloads and first deactivate and then reactivate so all new changes can be saved in the database.
Please try above steps and let us know if you’re having any issue. The support renewal is mandatory as per codecanyon.net policies and they decides the support pricing so it’s not in our control.
Best Regards
Deactivating and re-activating is a good thought and we will try that and get back to you on what we find out. Thank you for the tip.
Well disabling and re-enabling was not the culprit, though we are seeing a console error to the effect of `Uncaught (in promise) InvalidValueError: wpgmpInitMap is not a function` from maps.google.com js at line 232 that does not show up under the previous version. and the WPGMP Object= is not dumped to the console even though debug mode is on
We managed to figure out the problem – your plugin conflicts with Siteground’s optimizer https://wordpress.org/plugins/sg-cachepress/
when it minifies the javascript, it loads them out of order and wpgmpInitMap has not been defined yet when the callback is sent. you might want to contact them to mitigate this; we set it to exclude those files from minification and now it works.
However in 5.7.6 we are seeing this from any wp-cli command now with WP_DEBUG true:
>$ wp plugin list Warning: Undefined array key “HTTP_HOST” in /home/customer/www/efmls.org/public_html/wp-content/plugins/wp-google-map-gold/wp-google-map-gold.php on line 1377 Deprecated: strpos(): Passing null to parameter #1 ($haystack) of type string is deprecated in /home/customer/www/efmls.org/public_html/wp-content/plugins/wp-google-map-gold/wp-google-map-gold.php on line 1380 before it displays the list of plugins. So you probably need an isset() to check for that
And after looking at the code I feel it incumbent to also mention that we’ve deliberately set the majority of the sites we maintain to redirect all https://www.{whatever}.com calls to just go to https://{whatever}.com instead so I don’t know whether that’s an effective test or not.
Hello,
Thanks for your valuable input and I have forwarded the message to our development team.
Best Regards
just by way of FYI, the most recent 5.7.7 release is still exhibiting the issue when running the wp-cli command `wp plugin list` or `wp theme list`
>$ wp theme list Warning: Undefined array key “HTTP_HOST” in /home/customer/www/efmls.org/public_html/wp-content/plugins/wp-google-map-gold/wp-google-map-gold.php on line 1377
So, you might want to remind your development team about that
Hello,
Is there any way to add a plane options here https://prnt.sc/9QDRLLEyGo6h ?
I want to add a route, but it can only be shown if a plane option is available. I’m looking for something like this https://prnt.sc/iMOGt_-K2_FI
Hello,
We don’t have this option yet but we’re checking this on high priority and will add this feature asap.
let us know if you have any other feature request or suggestions for us!
Best Regards
Hi. I need to add different locations on a map sequentially. For example: Location #1, location #2, location #3, etc. With this, the map will show me a route to go through all locations in the set order. In addition, at any time I could add a new location at any position in between. This will be shown on the map so that I can go through the complete route. This is how it would work for a daily home bread delivery company. Is it possible to do this process with your plugin? Thank you very much.
Hello,
Thank you for reaching out to us for support. We appreciate your trust in our services and are committed to assisting you promptly. Rest assured, we’ll do our best to resolve your issue and provide you with the assistance you need.
Exactly this functionality is not possible but with some customization in the plugin, we can achieve this functionality. Can you please contact us at info@flippercode.com and discuss the requirement with our project manager.
Best Regards Sandeep Kumar
Hello -
a) Similar to another comment in this forum, we had a map running through your plugin on a staging environment. When we went live with the site (and changed the site URL) the plugin causes a critical error on the page where the map was inserted. While the plugin is activated it is not possible to edit that page and it breaks the page’s styling on the front end. We have attempted to adjust API referrer restrictions to the new URL without success. In plugin settings, testing our API key results in “API keys with referer restrictions cannot be used with this API.”
We updated the plugin today, with no change in results.
b) As other people have noted, some links to your support site are not working, or lead to warnings from security screens.
Here’s the error…”An error of type E_ERROR was caused in line 156 of the file /nas/content/live/.../wp-content/plugins/wp-google-map-gold/modules/shortcode/views/put-wpgmp.php. Error message: Uncaught TypeError: htmlspecialchars_decode(): Argument #1 ($string) must be of type string, array given in /nas/content/live/.../wp-content/plugins/wp-google-map-gold/modules/shortcode/views/put-wpgmp.php:156
Hello,
Thank you for reaching out to us with your query. We appreciate your interest in our support services. In order to provide you with the best possible assistance and ensure consistent communication, we kindly request that you create a support ticket on our website at https://weplugins.com/support/.
By creating a support ticket, you will have direct access to our dedicated support team who will be able to address your query in a timely manner. This will also help us maintain a systematic record of our communication, ensuring that no details are missed and that we can provide you with comprehensive support.
To create a support ticket, please visit https://weplugins.com/support/ and provide all the necessary details related to your query. Our team will promptly review your ticket and provide you with a solution or further assistance.
Thank you for your cooperation, and we look forward to assisting you through our support ticketing system.
Best regards,
Your support page is not working.
Please let me know what issues you’re having with support page – https://weplugins.com/support – We’re support tickets regularly via this platform.
Any time I attempt your support link I get an error “The site can’t be reached”
Further, our network security indicates that your site is denied due to potential malware. If your site is actually safe, you likely need to get it removed from malware blacklists out there.
Thanks for your inputs. though we’re getting order regularly. Which antivirus software do you use?
for now, please email us directly at support@flippercode.com and mention our conversation also.
Follow Up: THANK YOU for reaching out via email. Your recommendations allowed me to work through eliminating the critical error! Much appreciated!
Support site is offline; no way to contact anyone, please help!
Hello,
Sorry for inconvenience you had. Now, Support site is back so please submit your support ticket here – https://weplugins.com/support
Best Regards
It was back up for a bit, but it’s offline again.
Please let me know what issues you’re having with support page – https://weplugins.com/support – We’re support tickets regularly via this platform.
Hey guys, couple of questions before buying.
1. I need to have location filters that load based on other filter. For example: In filter 1 I have 7 states. After I select one of the states the 2nd filter loads the cities only of that state…is this possible?
2. The client has all the info (store location, latitude, longitude, description, picture, state, city) in a Google Spreadsheet. Can they import that list (CSV perhaps?) into the store to auto update it?
Hello,
Thank you for reaching out to us for support. We appreciate your trust in our services and are committed to assisting you promptly. Rest assured, we’ll do our best to resolve your issue and provide you with the assistance you need.
1. No, This nested filtration is not available but our development team can customize this filtration according to your need. Please contact our team at info@flippercode.com
2. Yes, That’s possible. You can convert this into a CSV and use can use to for new insert and updates.
If you have any additional questions or concerns, please don’t hesitate to reach out. We are here to assist you and provide the best possible solution.
Thank you once again for considering our plugin. We look forward to working with you.
Best regards,
Done! Email sent. Thank you.
Hello, I’m having some issues with the search form; some projects are not showing up when I search by name.
Hello,
Thank you for reaching out to us with your query. We appreciate your interest in our support services. In order to provide you with the best possible assistance and ensure consistent communication, we kindly request that you create a support ticket on our website at https://weplugins.com/support/.
By creating a support ticket, you will have direct access to our dedicated support team who will be able to address your query in a timely manner. This will also help us maintain a systematic record of our communication, ensuring that no details are missed and that we can provide you with comprehensive support.
To create a support ticket, please visit https://weplugins.com/support/ and provide all the necessary details related to your query. Our team will promptly review your ticket and provide you with a solution or further assistance.
Thank you for your cooperation, and we look forward to assisting you through our support ticketing system.
Best regards,
Im trying to get away from toolset – its not compatible with my site build on Kadence. Can this plugin achieve this look and functionality? I have three filters that sort by 3 different taxanomies that my custom posts are placed in. The filters are above the map as separate drop down fields. https://app.screencast.com/FvH7D6PJVDyth
Hello,
Thank you for reaching out to us for support. We appreciate your trust in our services and are committed to assisting you promptly. Rest assured, we’ll do our best to resolve your issue and provide you with the assistance you need.
Yes, This is easily possible using this plugin. You have to create custom filters and these will be shown as dropdown in the filters sections – https://www.wpmapspro.com/docs/how-to-create-custom-filters-in-google-maps/
Best Regards Sandeep Kumar
So can I put the serch filels above the map? I noticed you had plugin addons listed but your checkout page is broken and redirects to a dead website. Are you saying I have to buy additional plugins to achieve my desired look?
I also want to confirm this will work when I am only dynamically populating the map with my custom post type.
The instructions you sent show that the locations have to already be assigned to the map – but I’m only dynamically populating the map with custom posts. So will our plugin not work for me? Will I be able to create multiple taxanomy categories and filter by these? Each of my posts is placed in multiple categories?
I would need the ability to have filters work without having to add locations to the map, just using the dynamic custom post ACF fields.
Hello,
Below are the answers to your all questions.
1. Yes, You have to buy the add-ons subscription and our website is live now.
2. As you’re dynamically populating the map with custom posts, You need to take help of our support team to achieve your goals so please create a support ticket here – https://weplugins.com/support and discuss your approach with our tech team and surely there will be a solution.
3. Yes, you’ll be able to create multiple taxonomies categories and filters.
4. Yes, you won’t need to assign location manually if you work with dynamic custom post ACF fields.
I’m sure that your requirement can be fulfilled with help of our support team here – https://weplugins.com/support
Best Regards
Hi. Your website https://weplugins.com doesn’t work – I try on Firefox and on Chrome – I got SSL error – SSL_ERROR_RX_RECORD_TOO_LONG. And GDATA gives me info that on site is virus… Whast going on? Please help me with this issue.
Hello,
We had some issues with this website which had been fixed now. Please clear your cache and check again. Let us know if still you’re having any issue.
Best Regards
Hello, Sorry, I still have problem with your site https://weplugins.com I cleared cache and checked on 3 different web browsers. GDATA gives me info that on site is virus
Thanks for your feedback. We taking help from “Sucuri Security” to rectify the issue though they also reported that now everything is sorted out.
Is it possible to re-center the map after searching? Looking at your demos, if you move or zoom the map and then search for a listing, it doesn’t adjust the map to ensure the results are visible. Is this possible?
Hello,
No, This is not possible but our development team can help you to achieve this quickly. We kindly request that you create a support ticket on our website at https://weplugins.com/support/.
Thank you for your cooperation, and we look forward to assisting you through our support ticketing system.
Best Regards
Hi there,
Your plugin is compatible with WPML but I do not find where I can translate “Infowindow Message” on manage locations.
Thank you in advance, Aude
Hello,
Thank you for reaching out to us with your query. We appreciate your interest in our support services. In order to provide you with the best possible assistance and ensure consistent communication, we kindly request that you create a support ticket on our website at https://weplugins.com/support/.
By creating a support ticket, you will have direct access to our dedicated support team who will be able to address your query in a timely manner. This will also help us maintain a systematic record of our communication, ensuring that no details are missed and that we can provide you with comprehensive support.
To create a support ticket, please visit https://weplugins.com/support/ and provide all the necessary details related to your query. Our team will promptly review your ticket and provide you with a solution or further assistance.
Thank you for your cooperation, and we look forward to assisting you through our support ticketing system.
Best regards,
I am interested in purchasing your Google Maps Plugin and would like to ensure its compliance with data privacy regulations before making a decision. Therefore, I have some questions that I would like to clarify beforehand:
Has your company joined the Trans-Atlantic Data Privacy Framework? This is important to ensure that data privacy standards are upheld, particularly regarding data transfers between the EU and the USA.
Where are the data collected by your Google Maps Plugin stored? It’s essential to know whether the data are stored locally or in the cloud and which country or region is utilized for storage.
What data, if any, in addition to those collected by Google Maps, are stored by your plugin? I would like to understand if any additional personally identifiable information is captured and stored alongside the standard data from Google Maps.
I appreciate your time and your responses to my inquiries in advance Thank you
Hello,
Thank you for reaching out to us for support. We appreciate your trust in our services and are committed to assisting you promptly. Rest assured, we’ll do our best to resolve your issue and provide you with the assistance you need.
We store data regarding infowindow messages, listing and other user’s input on the user’s own database. Regarding google maps api, This plugin is compatible with major below GDPR plugins:
iubenda – CookieYes – Cookie Notice & Complaince Plugin – Borlabs Cookie -
Here are the tutorials to work with these cookies’s plugin – https://www.wpmapspro.com/tutorials/
So you can make compatible your maps GDPR compliance.
If you have any additional questions or concerns, please don’t hesitate to reach out. We are here to assist you and provide the best possible solution.
Thank you once again for considering our plugin. We look forward to working with you.
Best Regards
