2313 comments found.
Hi we want to buy 3 – 5 licenses for clients. Are you able to do discounts?
Hello, please contact our support center: https://support.ali2woo.com
Thank you we just did that
And created a ticket
we’ve replied there, please check it
( Hi , Haven’t you thought about adding a 1688 website similar to adding Ali Express?! )
Hello, please send this feature suggestion to our support center: https://support.ali2woo.com
Oky
Hello I need two more licences for 2 other websites where i want to affiliate.what would be the procedure for this?
Hello, Envato has affiliate system: https://www.envato.com/affiliates/
Hello, can you please explain to me how I can add categories on AliExpress? I don’t see any option to do so, even though I have read the documentation.
Hello, please contact our support center: https://support.ali2woo.com
I have just opened a ticket. Ticket number : # 11475 Thanks
please check the ticket.
I only have 2 basic questions about the function: 1. the corresponding categorisation has been made, but it is only one product for testing, so far you can only see one product on the page, it is within a categorisation but on the main page you can’t see that it is categorised, but maybe this will change with other articles that have other categorisations, or do you have to pay special attention to a categorisation with several products each? and 2. how can you move the products to other “pages”, I mean so far everything is only on the “product page”, but can’t you move the items to other ”’pages”, how would that work?
Hello, with this question, please contact our support center: https://support.ali2woo.com
Hello there, how can affiliate be set up as an online shop, because at the moment the payment system takes place directly after checkout and it looks more like dropshipping where I wanted to set up affiliate. what do you have to consider when setting up an online shop as an affiliate?
Hello, you have to open plugin settings > common settings and choose affiliate/external product type in the options. Let me know if you find where to set this.
yes that worked thanks but where can you set and activate the “payment option for affilliate”?
When you set it to affiliate/external product type, then your website visitors will be redirected to AliExpress portal when they click on the buy button in your store. So payments will be done on AliExpress portal.
This also worked wonderfully. May I ask 1. how to translate the “buy product” button and all other terms that are not automatically translated into another language, but automatically translated if possible, and 2. how to categorise the products according to the categories created? not all products should appear on a single page, but grouped by topic or categorisation, how to add the individual items to the respective categorisation. thanks.
1. You can install free plugin like Loco Translate, then find Ali2Woo plugin there and translate all the needed phrases. 2. In the import list you can set categories for products.
Please contact our support center to discuss these features further: https://support.ali2woo.com
Hi, I’m facing a problem with not retrieving photos from Ali Express?
Hello, please contact our support center: https://support.ali2woo.com
( Message sent, waiting for a solution )
Ok
Hi Support:
I am interest to get your Aliexpress Dropshipping plugin, Here are my questions
1. Inventory and price synchronization and auto-updates : If I have 3,000 items in the woocommerce webstore, how often will this synchronization work automatically? Can i set automatically Sync every 12 hours?
2. Hosting required for this dropshipping website : Can you please kindly tell me which hosting package is suitable for my 3,000 products woocommerce store from Hostgator shared hosting plan? https://www.hostgator.com/web-hosting
3. Will below Woocommerce marketplace theme, compatible with your plugin? : https://themeforest.net/item/bevesi-multivendor-and-marketplace-woocommerce-theme/52295978
4. Plugin setup charges : Can you setup this for me? What is your charges?
Thank you.
Hello,
1). Plugin sync all your products within 24 hours. 2). Make sure that your hosting plan support php version 8.0 or higher. 3). If your theme is compatible with Woocommerce, it should be compatible with our plugin. However, sometimes theme author can modify default Woocommerce theme templates and features that can require further working on your theme. 4). We can install plugin for free.
Thank you very much for your prompt reply. Appreciate it.
If you have further questions, please contact our support center: https://support.ali2woo.com
Hello, why are the product description images downloaded 2 times?
Hello, it means that seller duplicate images for description and for gallery.
Hello admin, even after updating on new version 3.3.2 Ali2woo – still getting these errors – Please help admin. – Deprecated: strpos(): Passing null to parameter #1 ($haystack) of type string is deprecated in /home/vish06/domains/**.com.au/public_html/wp-includes/functions.php on line 7288
Deprecated: str_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in /home/vish06/domains/**.com.au/public_html/wp-includes/functions.php on line 2187
Hello, as you can see the error happens in core wordpress plugin, it’s not related to the plugin. Also this is not a error actually, it’s deprecated notice that you see because WP_DEBUG constant is set in your wp_config.php
Hello,
I tried to reactivate with my purchase code but it shows error.
My ticket #11448
Kindly help to fix it.
Thanks
Hello,
Please check your ticket, we have sent you the instruction.
ok I found purchase code section is empty but it is already added, how can I reset my domain? Thanks
please check information in your ticket.
Hello, I want to know if you can include the function of adding the products to the shopping cart when the WordPress order is placed on AliExpress.
For example, when you press place on AliExpress, the order is added to the checkout section, so when paying individually, a shipping cost is charged for each product, which increases the cost of the product.
If you include the function of being able to add to the shopping cart, the order becomes a single order, which makes shipping free, reducing the total cost. thank you
Hello, order fulfillment feature works through official AliExpress API, and they don’t have a feature to place order to the cart.
There is a free app that also uses the Aliexpress API and can do that, I thought this app could also include that function
Please send the request to our support center: https://support.ali2woo.com
We can discuss the feature there in details
Please what is the solution to this error “The error message is: Auth error: Purchase key not valid or expired.” Do product key expire for this plugin. Thank You.
Hello, contact our support center in order to check the issue: https://support.ali2woo.com
Hello, Thanks for the feedback. However, my support has expired for the product. I stopped using the plugin during the period when it wasn’t updated. I believe my product key should be valid or does purchase key expired for the product like support.
Anyway please contact our support center
Thank you for the feedback. I have contact support since 9 hours ago. I am still waiting for resolution. This is my support Ticket number #11436. Thanks
We have sent you the instruction in the ticket, please follow it to use your purchase code again.
I am back to say, Thank You.
You’re welcome
How come the demo loads extremely slow, and the links don’t even work unless you do right click ->> New Tab
What do you mean?
Hello, what’s new in today’s update?
- Update background process library, add namespaces for the library;
- Fix bug with product last-update date;
- Add cancel button for all background processed;
- Add php max_execution_time check to system info page
- Fix minor bug, old code base refactor;
Well, I have a question: Is there a way to automatically add a customer’s shipping address to my AliExpress account after payment? Is there an explanation for that? Thank you
After changing the pricing in the settings. How long should it take to update. I think I am having an issue with the prices not updating but not sure how long I should wait.
Hello, please contact our support center: https://support.ali2woo.com
Firstly I just want to know from the time you change the pricing and save, how long will it take to sync the prices is it immediate?
It’s not immediately,it depends on your products number. But you can see a progress of update the page.
Hi I have purchase the plugin. I have setup new WordPress and install this plugin (no other plugin installed) When I try to activate, it is not working.. Throwing fatal error Can you please help to solve these error?
Hello, do you have php 8.0 or higher installed on your server? Do you have WooCommerce plugin installed too?
woocommerce is not installed….PHP is upto date… do we need woocomerce? Can you please help me with required plugin?
Yes, please install Woocommerce. It’s free popular plugin to convert your WordPress website to store. Ali2Woo should be installed together with Woocommerce.
Hi there we just bought this and all is good we connected the API to the chrome extension.
However we can only see ‘Import all products’ in aliexpress and its not highlighting each product so we can import individually why?
See here: https://prnt.sc/EE6Rm5my3agP
The Extension is already the latest . The issue is still the same .
We bought another license for another site but still no import icon on each product: https://prnt.sc/jQ3u55TZSD_oPlease contact our support center: https://support.ali2woo.com
Hello, I have a problem with the plugin, for example on Aliexpress a product costs 29 USD, so if in my store I put a multiplier by 3, the product should cost 87, however it appears to me that it costs 58, this happens with everyone products, how to solve this problem? Furthermore, the tax calculation is done incorrectly, for example if the product costs 87 and has a tax of 20% it should be 17.4, but at the time of paying less tax is charged to the customer, they are They charge 14.3, so that affects me, because I have to pay the difference, why does this happen?
I hope you can help me. thank you
Hello, please send the request to our support center: https://support.ali2woo.com, let’s analyze the issue