Hi,

1. I’m sorry, I’m not able to replicate the issue. If the option is disabled the plugin just fill the “placeholder” of the dispatch date field with the today date: https://nimb.ws/YRSNGHZ. However, I could be missing something. Please use this site: https://codecanyondemo.work/wcst/wp-admin/post.php?post=57029&action=edit (user: demo, pass, demo) to recreate your scenario and report to me how to experience the issue
2. Modify the WCST_HtmlHelper.php (classes\com folder). the input field is rendered on lines 308 and 242
3. The date is formatted according the following setting: https://nimb.ws/hXdMDYy

Hi,

1. Are you referring to the active notification? For that kind of notification, you need to modify the WCST_Email.php (classes\com folder). the email is send via the send_active_notification_email_with_tracking_codes() defined at line 7. The text is wrapped (line 11) in the default WooCommerce email Header and Footer templates. Modify that method as you wish. If you are referring to the tracking data embedded in the WooCommerce notification emails, that is just injected in the notification emails sent by WooCommerce. You should eventually search for a plugin that allows you to customize those emails
2. That’s is WooCommerce setting, but unfortunately, it doesn’t have any option for that. If you need, I can try to implement an addon for that. If you send me a private message (click on my name and then use the low-right box) reporting your email and a more detailed description of what you need, I can evaluate its feasibility and send you a quotation

Hi,
it seems you have defined custom code on your functions.php file (that is part of the theme). It seems you are trying to access an undefined index. This, however, is not part of the plugin. It is just a PHP warning.

To avoid that warning, just test the array before accessing it. for example:

if(isset($array['_wcst_order_trackno']))
$data = $array['_wcst_order_trackno'];

Hi, make sure to have a valid support license active.

Hi,
please make sure to use a fully HTML5-compliant browser like Chrome or Firefox. Make also sure there are no 3rd party plugins interfering with the activation process.

If you need, you can send a private message through my profile page.

Hello
I’m sorry, but if you are getting those warming about statements defined in the functions.php, that’s is not a plugin issue.

The functions.php is part of the theme and is usually used to define custom code.

Note also that deprecation warnings, are not errors. It means that no script crashes. Deprecated functions ,,are function that will still work in near future, but sometime in a future, they will stop working due to drop support.

Ok, but Wp Query points 4 PHP errors to your plugin wp-content/plugins/woocommerce-shipping-tracking/classes/vendor/vanquish/admin/ActivationPage.php:68 WCST\v\v\a\ActivationPage->add_page() wp-content/plugins/woocommerce-shipping-tracking/classes/vendor/vanquish/admin/ActivationPage.php:35 WCST\v\v\a\ActivationPage->__construct() wp-content/plugins/woocommerce-shipping-tracking/shipping-tracking.php:88

wp-content/plugins/woocommerce-shipping-tracking/classes/vendor/vanquish/com/Updater.php:71
 unserialize()
 wp-content/plugins/woocommerce-shipping-tracking/classes/vendor/vanquish/com/Updater.php:71
add_submenu_page()

Ok, thank you for reporting,

And which are the errors? The extract of the log you reported, just lists the stack trace but does not report any error message.

And what do you mean for “Wp Query”? please eventually enable the WordPress debug mode and debug log ( https://wp-staging.com/docs/enable-wordpress-debug-log-mode/ ). To do that insert the following lines in the wp-config.php you find on the root of your site:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

reperform the test and report the errors reported in the debug.log located in the wp-content folder. Thank you for your collaboration.

Hello,
if yuou wish to redirect to the tracker original site, you can use the [original_url_track] shortcode: https://nimb.ws/LRrdyHQ

Hello,
that is the new automatic update feature. That feature requires a valid support license. Please consider that keeping the plugin development alive (fixing bugs, implementing new features, making it compliant with the latest WordPress and WooCommerce standards, and so on) has several costs, and renewing the license helps me with my job and also helps in sustaining my family. I greatly appreciate any renewal.

In the alternative, you can always download the software via CodeCanyon. You will find there the latest version available on that platform.

Hello,
I’m sorry, but without any further clue, it is quite hard to determine the cause. It could be due to a domain detection issue.

If you send me via private message (click on my name and then use the low-right box) the following data:

1. your email address
2. full admin access to the wp-admin area
3. FTP access
4. A detailed step by step guide on how to experience the issue

I can perform some further tests to see if it is possible to determine the cause.

NOTE: all the requested points are mandatory, do not forget to report any of them.

Thank you for your collaboration.

You can try this shortcode: https://nimb.ws/GCXcMdL

Thanks

I’m sorry, I have no clue. In a fully working environment I’m not able to experience the issue.

Hi,
what do you mean for Meta Data 19? to what is referring the 19 and 23?

The metadata table has the following format: https://nimb.ws/QLX49vU

The metakey related to the shipping tracking starts with the _wcst prefix.

Main company data are stored using the “_wcst_order_trackno” for the tracking number ,”_wcst_order_trackname” for tracking company slug

The additional tracking data is instead stored under the “_wcst_additional_companies” key (all the companyies data is stored as serialized array).

Thank you for your response and the provided information.

When I referred to “Meta Data 19” and similar terms, I was referencing the metadata entries within the WooCommerce API response. For instance, please refer to this screenshot: https://nimb.ws/esNhiQb

As you can see, in this example, the tracking number is located in Meta Data 18 value. However, in other orders, the tracking information is found in different Meta Data values.

This inconsistency in the position of tracking information in the metadata array is causing difficulties in mapping and extracting these details consistently using Pabbly Connect.

How can I ensure that the tracking information is mapped correctly regardless of its position in the metadata array?

I’m sorry, but this doesn’t depend on the plugin but on how the API retrieves the data (or just how the data is present on that table). There isn’t much that can be done via the shipping plugin, data retrieval and presentation is not managed by it.

What I can suggest is to programmatically process the retrieved data, detect from the meta name if the days is related to the shipping and the store in a second structure data presenting (of processing it) as you desire.

The updating process is triggered by the WordPress core, not by the plugin. To force the refresh of that process, it helps to activate/install a random one (as reported in the previous message).

Yes, your version 39.6 solved the problem without editing php.ini file. Thank you!

Glad to hear that

If you get that error, it means the setting did not took place.

Once you modified the PHP.ini you usually need to restart the webserver.

i have asked my hosting company to restart they said it cant ne restarted It is a shared server and it can’t be restarted for an individual customer.

However, I have killed all the processes of your account.

even after this its not working

Ok, but what you are reporting is a server issue that prevents the modification to take place. You should discuss this with the hosting, there isn’t much I can do to fix your server.

From my point of view , what is the sense to allow PHP.ini editing if the webserver cannot be restarted to load the new settings? Maybe there is another method your hosting offers to load the new PHP.ini. try asking about it.

If you send me via private message (click on my name and then use the low-right box) the following data:

1. your email address
2. full admin access to the wp-admin area
3. FTP access
4. a link to an order with valid tracking data

I can perform some further tests to see if it modification actually took place and if the issue you are experiencing is not caused by other causes.

NOTE: all the requested points are mandatory, do not forget to report any of them.

Thank you for your collaboration.

This solution doesn’t work on my Hostinger server. Can you please use the settings that you were using in version 39.3?

For that kind of sausage you need to renew the support license.

Thank you so much for your help. After I updated to version 39.6, everything started working perfectly.

Sent right now! thks very much!

Hi, according the error below we have since upgraded to 39.5, we don’t think it comes from pour server as we have never got it before but since your update. And we havent change anything else. Moreover, on websites we havent done the update with your plugin, we doint have this error. And they are on same server.

[13-Jun-2024 03:18:02 UTC] PHP Warning: Undefined array key “SERVER_NAME” in /home/nglcom/public_html/negoluz.fr/wp-content/plugins/woocommerce-shipping-tracking/classes/com/WCST_Global.php on line 53 [13-Jun-2024 03:18:02 UTC] PHP Warning: Undefined array key “SERVER_NAME” in /home/nglcom/public_html/negoluz.fr/wp-content/plugins/woocommerce-shipping-tracking/classes/com/WCST_Global.php on line 101

That file is exactly the same as the previous version.

it seems that $_SERVER[‘SERVER_NAME’] is undefined. That, however, is a global variable set by the Server: https://www.php.net/manual/en/reserved.variables.server.php. The $_SERVER variable contains Server environment information and is set by PHP when initialized.

If it is undefined, it means that something is wrong with your server. In that case, you should contact the hosting and report this issue.

Hi,
I’m sorry, but that depends more on the payment gateway that on the plugin. Try eventually to give a look to the following options under WooCommerce -> Settings -> Payments -> Paypal: https://nimb.ws/SEkmhoA

Yes, you can manually download it from CodeCanyon. If you wish instead to automatically update via the dashboard, you need to renew your license. You can renew the support via the plugin page and it lasts 6 months.

Renewing the license is very important to keep the development of the plugin alive and I would greatly appreciate it.

Okay. I have the Envato Market plugin in Wordpress. It uses an oAuth token to pull updates from the Envato marketplace. Does your plugin override this? For example, the Envato version of the plugin is 39.4 and on your repo it is 39.5. If I want to download 39.4 via Envato, the Envato plugin is supposed to do that. However, it gives the same error as when trying to update via regular Wordpress.

No, the plugin doesn’t override that. It cannot alter the the oAuth process generated by Envato.

If you are experiencing any issue with that, you need to contact the Envato support team. The plugin is developed by them.

The Envato usage license policy allows you to use the software in only one end product (website), not one end product at a time. This means that the license cannot be migrated from one product to another.

Websites are uniquely identified by the associated domain. Once you register a domain that will become the end product for which you are licensed to use the software.

The plugin activation system, however, allows you to activate the license in two domains (the second one should be for testing purposes). In each domain, you can activate unlimited subdomains and subfolders.
If you consumed all these options, you need to buy another license in order to be compliant with the Envato usage policy.