Hello!

I have a two part pre-purchase question.

We offer to book a sports ground for minimum 1 hour and half an hour increments after that, for example 5 to 6, 6 to 7:30 or 7:30 to 10 PM.

Question 1.1:

Now suppose someone books the ground for 1 hour – 5 PM to 6 PM. And someone else wants to book the ground from 6:30 to 7:30. They shouldn’t see the timeslot to book from 6:30. So that the empty time between 6 PM and 6:30 PM is not wasted. They can book from 6 to 7 or 7:30 to 8:30 PM or even 10 to 11:30 PM. So that there aren’t any empty 30 minute slots which leads to revenue loss. Is there a feature which allows us to add some logic to the slot availability so that there are no 30 min gaps between bookings?

In other words, The time slot from 6:30 PM should not be available if a previous booking is for 5 to 6 PM. Only 6 PM onward slots should be available to book – for example 6 to 7, 7 to 8, 7 to 8:30, 7:30 to 8:30, 8:30 etc. Again, if there is a previous booking for 5 to 6, and someone books from 7 to 8:30, then the 9:30 slot should not be available to book.

I hope I was able to explain this.. if you need any clarifications, please ask.

Question 1.2:

In case the above functionality is not possible, could we charge the customers for that empty 30 mins between bookings if they want to book the 6:30 slot?

Say we charge $100 for 1 hour. Someone books 5 to 6 PM slot for $100. Along comes another customer and they want to book the 6:30 slot. Because the difference between last booking and the current booking they are trying to make is 30 minutes, additional $50 is added to their booking amount to make up for the empty 30 minutes. A note is displayed on the payment screen saying that additional charge for 30 mins payable or a separate sub-total row is displayed.

If they change the time to 7 to 8, the prices go back to $100.

Hi, I am having issues with confirmation emails. I can a stripe recipe but no other receipt. And as the admin, I am not getting any confrimaitons.

loses information does not memorize I insert a service I associate service with availability but when I return after a few minutes I find everything reset loses configuration I do not understand why

hi i am interest with the booking and appointment scheduling system.

question is 1. Am i able to integrate to different payment gateway (the one available in our country) 2. We got our own developer that might need customize or get data from the booking and save it into our Database for custom checking/usage, is there any document for this part?

Hello, I’ve just set The Booking 3.0.14 on a website that is not on the same time zone as I am. I’ve configured properly the time zone as it displays perfectly on the front for this zone. But I can’t display the correct telephone code for the area by default. It’s still the french phone area code displaying by default and not that of French Guyana. This is a big problem as I synchronized that phone number with text messages. How can I do ? Note that French Guyana is part of France even if situated on central america so the language set is fr_FR. Is it linked ? Thank you very much for helping, it is rather urgent.

Hello.

1) Is it possible to add event directly to Google Calendar instead of downloading it? (It looks like horrible user experience).

2) Can i skip summary step? I saw someone asked it a year ago. Step looks unnecessary in most cases.

I bought this plugin via another account, do not have access at this moment.

Hi , where can i download the new version? please help. i only see link for downloading the previous version

On our website under booking & contact there are several booking calendars, each of which offers different services. In total there are over 50. After we reinstalled the plugin via FTP yesterday, all booking slots were correctly visible in all calendars. Everything was great except for the very long loading time in the front end. This morning suddenly only a few booking slots are displayed. Some booking slots are not displayed at all, some are only “upcoming appointments” in the calendar. When I load the page after clearing the browser cache, a lot of the error messages appear: Oops, error while establishing a database connection.

Hi, I have a question about Google Calendar. I connected the Google calendar, synchronization works. I created cyclical events in the Google calendar, e.g. 8:00 to 9:00. When the user booked an appointment in the widget, an entry new reservation from 8:00 to 9:00 appeared in the Google calendar. There are 2 entries in the Google calendar. One informing about the event from 8:00 to 9:00 and a new reservation. Is it possible to have an event disappear from Google Calendar once it has been booked? All you need is information about a new reservation. A request for help or information where to find a solution.

Hello,

I am having an issue with Stripe, when they go to checkout the stripe screen just spins and does nothing. I see the payment trying to process on the stripe side but never brings them to the Stripe payment screen.

I go to Stripe to look for log errors and I can plug the URL in manually to a new browser page and the URL works fine. Its like the website isn’t allowing it to re-direct to stripe payment page.

I also went into Payment Gateway and tried to turn stripe off and back on but when i save it errors out saying “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

WordPress version 6.5.2 Current plugin: Team Booking (version 2.6) PHP version 8.2.18

I did get an error sent to me.

Error Details

An error of type E_ERROR was caused in line 402 of the file /mywebsitepath/plugins/team-booking/src/TeamBooking/PaymentGateways/Stripe/new_lib/ApiRequestor.php Error message: Uncaught TypeError: array_key_exists(): Argument #2 ($array) must be of type array, Stripe\Util\CaseInsensitiveArray given in …........

hola me interesa mucho su plugin pero me surje una duda quisiera integrarlo en mi directorio para que cada uno de mis clientes pueda usarlo para sus propios clientes…es decir como integrarlo en un multimarket….acutalmente uso wordpress, elementor y crocoblock con el plugin jet appoinment, para reserva de citas presenciales y reservas de videoconsultas de pago! ...seria posible integrar el suyo para que tenga dichas funciones? cuales son las caracteristicas que tiene si compro la licencia extendida? puesto que he contactado con muchos sistemas de reserva pero resulta que despues para que sea completo hay que añadir varios ad ons y lo cual la suma del precio final resultar muy costoso! tienen algun cupon de descuento? me gustaria hoy tomar una decision puesto que ya tenemos un retraso en el lanzamiento de la web importante. gracias por su tiempo

gracias un saludo

Hi! I have a problem with the plugin when I enter dates, it displays other dates a week later or incoherent dates… I have the latest version of the plugin. How can I fix it? Thank you in advance, Aude

Hi, I’m using team booking v2.6

Hi, It’s 4 years, I’ve been using team booking. I’ve got a bug I cannot fix : I have slots which appear as available while they do not appear in the available slots and in my google calendar. It’s the first time in 4 years without changing anything recently. I already have sync team booking with the calendar but the slots still appear. Do you have an idea of something I can do to fix that ? Thanks for your time.

CYRIL LE ROY

VonStroheim VonStroheim AUTHOR 2 days ago Flag Hi!

Which plugin version are you using?

VonStroheim

Hi, bought the Team Booking plugin, but it doesn’t allow to do any bookings. WP displays pop-up “Whoops

There has been a critical error on this website….””

Error code from Chrome Inspection tool: 1) frontendVendor.js?ver=1714406062:2 POST https://www.lila.lv/wp-json/thebooking/v1/backend/reservations/create/ 500 (Internal Server Error)

2) {message: ‘Request failed with status code 500’, name: ‘AxiosError’, code: ‘ERR_BAD_RESPONSE’, config: {…}, request: XMLHttpRequest, …}

You can test it here – lila.lv/kalendars/

I’m not using Google calendar, but your custom built one. Disabled most of the plugins, except Generate Blocks.

+ I’m also unable to change currencty from $ to EUR, as it throws the same WP error.

Please, how do I add up to 4 time slots to the planner? after clicking add nothing happens and I only know da’t 4 times and I would need more. Can I set it somewhere? http://bonanzaranc.sk/test.jpg

Hi, It’s 4 years, I’ve been using team booking. I’ve got a bug I cannot fix : I have slots which appear as available while they do not appear in the available slots and in my google calendar. It’s the first time in 4 years without changing anything recently. I already have sync team booking with the calendar but the slots still appear. Do you have an idea of something I can do to fix that ? Thanks for your time.

CYRIL LE ROY

Hello,

I am currently trying to test the plugin for a customer. I have two questions:

1. is it possible to let the user repeat the e-mail address in the booking form to avoid input errors? 2. do I somehow have the possibility to export (expired) data? Only future reservations are displayed in the reservations. Appointments that have already been cancelled cannot be exported under any tab.

Unfortunately, I have not found any answers to these questions in the documentation. I did find a place where a connection with Google Spreadsheet is recommended, but not how this connection is carried out.

I look forward to an answer.

Regards Christian Sobeck

Hello! Some pre-sales questions:

1) Can individual booking forms for each staff member be embedded in a page?

2) Are multi-day bookings possible? (ie. 9PM Wednesday to 6AM Thursday)

3) Can different $ rates be charged for different time of day (ie normal pricing, after-hours pricing)

4) After booking is submitted, can customer be redirected to a custom URL?

5) Can booking data/parameters/tags be sent via the redirect URL for each completed booking? Example: Start_Time=, End_Time=, Customer_Email= etc. etc.

Thanks for your time!

presale questions: 1 – has the plugin not been updated for almost a year? Are we sure it works perfectly with recent versions of wp? 2 – I have not understood one thing that is fundamental to me. I try to explain myself as best I can. I would like to understand if there is a possibility for a user of the site to register, fill in a form and provide his services, also defining prices. 3 – if point 2 is not feasible, I would at least like to understand whether the super admin can add a specific person by assigning him/her services and costs, which can then be linked to the appointment calendar.

Basically I would like to create a community of people who can offer different services, but I would like these people to be able to use their own personalised calendar where they can link THEIR paypal account and receive payments directly.

Can the plugin do this? Tnx

Hi,

Assume there are 2 services. One service is available from 2pm to 4pm and the second service from 3pm to 5pm. Both services last 2 hours each and the provider is the same.

If someone books service number 2, then service number 1 should no longer be available, right? That doesn’t seem to work for me.

Apart from the example above: Suppose there is a service which is available from 1pm to 4pm. The duration is 1 hour. Can I set the whole thing up so that the customer can choose the period between 1pm and 4pm themselves? For example, a customer would like to book the service from 13:13 to 14:13. Is that possible?

I would be pleased to receive feedback.

Thank you in advance!