29736 comments found.
how i can check as a customer the whole oder system
Hi, you can check the demo as a customer try to create an account, make an order, check the profile section.
https://demo.bastisapp.com/Hope this help thank you.
create new merchant type and assign it to a merchant. now the customer is having “Please select valid payment method” error in checkout page. do i need to do anything else when creating merchant type?
Thank
This is already enabled mate. The issue is happening only when we add new merchant type and apply it to a merchant
hi mate
payment will depends in your merchant type
membership = this means all payment will receive by merchant directly and merchant will need to set the payment settings in merchant panel
commission = this means all payments will go to admin/website owner and the payment settings will be use is in admin panel
Ok mate, i will check one more time on this and get back to you( but the commission merchant type has no issue, only the new merchant type- commission 3.9 % has the issue)
———-
One more question: how to set the payment details for credit/debit card payment? I have enabled it in admin panel and i havent found any payment details like bank account or any api keys to enter. So im wondering if the user pay the bill using credit/debit card, where the payment will go or how it works
1. what do you mean?
2. this is offline payment this is only to get the customer card details and you will need to charge this card manually
if you want to charge a card you need to use like paypal or stripe payment
1. I will make a video and send you a mail. 2. Ok so I misunderstood it. In that case it should not be available for customer when he is paying online Thank you
1. thanks will wait
2. i don’t think i have options of online of offline payment on front end it will show all the list of payment method only
cheers
Everytime when user login, he needs to enter the address and it is adding as new address. but it should work like – address from the saved address. should be selected by default based on the gps, he should enter new address only if he ants or if the gps is not in his regular saved addresses
hi mate
your correct in next update i already corrected this issue
cheers
The problem is that I don’t know where to buy the API and the Java Api script
Hi, please watch this video
https://www.youtube.com/watch?v=kGoeebny2lsam sorry what do you mean buy the api ?
Another question: but invite a friend with earning points, why isn’t he there?
I saw that he is there for the first purchase, reviews etc.
But the most important thing for business, that is, giving the possibility to download the app and enter a “friend” code when ordering and earn both, is not present.
Will you include it? if yes, when?
Hi, thank you for showing interest.
Are you asking about refer program feature?
Yes, exactly
Hi, sorry at the moment this is not available yet.
yes, I know, it’s not available at the moment. I wanted to know from the author if it was expected soon
hi mate
thanks for your interest
yes i do have plans to add this in future updates
thank you
ok, instead I read in the comments that it will release new updates and products next month. But when? beginning of the month or end of the month? Thank you
the coming updates will more focus on supporting the new addons so this might not be included by that time
brother I know you are very busy but I need you to help me enable a Google Api key on the page and also a Google Java script Api key for the page. Without this I can’t do anything. The map and directions do not open on the page. please help me on this.
Hi, please watch this video
https://www.youtube.com/watch?v=kGoeebny2lstry using mapbox api its very straight forward you just need the keys
This is tru from @srikanthmovva
there should be a general settings for dynamic delivery fees. So when delivery fee in merchant is not set then, it will use the general delivery fee settings.
hi mate
i already noted this before 
thank you
I dont see delivery fee setting in admin panel. if admin is the one getting the delivery fee, then he should be able to do the fixed/dynamic rates. no need for merchant delivery fee settings unless “self delivery” is activated for that merchant.
Hi, currently to set delivery fee from admin panel is not available yet, as of now this only available at the merchant panel.
Thank
Is it something you are planing in next update or ?
hi mate
yes this will be fixed next update
thank you
Hi Mate, I want to collect 18% tax for service Fee and 5% for items subtotal. is it. possible?
Hi mate, could you please ans this
hi mate
right now tax value is only 1 you can have only apply 1 tax to service fee and sub total
cheers
Ok mate, may be in future you can change it like – for multi tax, user should be selecting tax percentage and on which the tax should be applied( like from a dropdown he can select subtotal or service fee or etc..) - because in India we have different taxes for subtotal, and service fee
will do take note on my update list
thank you
Hi mate, in merchant menu screen, logo is not showing full. please change “object-fit: cover;” to contain so logo is not cropped
Hi, that can be done using CSS. for more accurate answer, kindly share screenshot the part you want to adjust.
thank you
Thanks mate will do take note thanks
Hello Mazlom,
Thank you for your update.
Unfortunately I am not able to find any information what the login details should be. I can see my colleague has mentioned that after the installation it did not allow us to configure username/password so I am not sure if there are any default ones that should be used. Please check with the creators of the script if there is a default username/password combination you can use.
Let us know if you require additional assistance.
how i can creat username/password
hi mate
there is no default login to admin this will be coming from you
please do watch this installation process
https://www.youtube.com/watch?v=5LNxZctwrQE&t=113scheers
Hi Basti! In the next update will there be an option to add delivery fees by neighborhoods? Or do you already have it?
hi mate
Yes this will be added, but take note if i release and this is not included its because that update is only to suppor the new addons that am creating
cheers
Hi, I have need for a single restaurant solution. I see that you have some addons for that but I want to find out:
1. If I buy the Single Website Addon and Single App add-on, will they share same backend? Or they will have independent admin backends
hi mate
thanks for your interest
for your question the answer is yes backend for merchant is only one
cheers
Hello, sorry, I read that to use your products it is necessary to register the license code, ok exactly.
What is not feasible is to think that I can’t have 2 versions of your same software on two different domains/servers, one for production and one for development. In the real world it is impossible to unplug and plug software while it is in production.
Why can’t I have at least 2 active with the same license? otherwise it’s just to sell more, not to protect
hi mate
thank for your interest,
as per envato rules you can only use 1 license key per 1 domain
also we cannot guarantee that user will be using the second domain as development domain so the best way to have development site is to install it on same domain but in a sub folder
cheers
so can the 2 software work at the same time in a subfolder? because I repeat, it is impossible to make the switch on a production site.
i mean 1 in domain A and one in domain subfolder
yes it will work in sub folder as the checking of purchase code is based on domain name
example
live server http://yourserver.com dev server http://yourserver.com/devcheers
hey, bough one it is not correct one . what can i do??
i reply in your email
We need please update for those 2 things we waiting for 2 years
1- review template the functions not works we been asking for this since new
2- in merchant page for food – item – (Featured) this not works hope you fix that is good for customer to know which one is best seller etc..
3 – any idea if we can make the order complete whiteout login to admin by my self after like one hour when order is accepted or ready for pickup just mark as completed after time same Auto-accepted order status but for mark the order complete
4- update my profile picture in mobile browser need fix not working
hi mate
1. its already done will be available next update
2. you mean show featured items on merchant menu?
3. we need to create another like auto accepted will do take note next update
4. hmm i don’t have this kind of issue? can you verify again?
2 yes to show featured or popular items in merchant menu
3. That’s good if we have this options because by the end of day we need to login as admin to mark all orders completed
4. User can’t change profile picture in mobile browser no any option
Thank you
2. noted
3. noted
4. email via profile your website and ftp access and sample customer login so i can check
4 I mean here in manage my account you can’t change profile picture
Same is your demo
https://ibb.co/wypNKgyAlso this need fixed the sidebars it’s need change css it’s Incompatable
https://ibb.co/fYTSzGtok mate let me check on my end
thanks
I am waiting for Basti reply from few days,
Does anyone have this problem and has a solution? Thanks for the help in advance:
Issue in Admin sub users. I create an admin user but that user is not able to add or upload any images like logo, merchant logo, etc… Upload in Media Library is not working.. how can we fix this? – Already gave access to Media Library
Here : https://snipboard.io/G1NvYI.jpg
Admin user can upload image but when he click on select file image will not show & add file is also don’t working… this happens when we have other admin users… else with main admin it is working fine.
Basti brother? It has been 3-4 days…
email me here all your access like site link, admin login and ftp access
and provide screenshot of the error
https://codecanyon.net/user/bastikikang#contactcheers
Already sent and you make a fix. But it is not 100% please check my reply on email. thanks.
mate its already fixed check again
sent email. any news?
sent
Hi Basti, i have sent you a reply.
sent
Sent
sent
Employees must also be identified by city or several cities, that is, the employee can be responsible for a specific city or several specific cities.
you mean user can only manage the restaurant base on the city ?
I mean that the site administration can appoint employees with specific responsibilities in specific cities and not for all places
can you give more details? what are those responsibilities
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