29733 comments found.
We’ve been using your system successfully since 2020 and truly appreciate its functionalities. However, after the recent major upgrade, we’ve encountered a recurring issue with managing multi-branch accounts.
Specifically, merchants are currently unable to add new branches to their existing accounts. Additionally, when creating new accounts for additional restaurants under the same ownership, the system restricts the use of duplicate contact information (phone number and email address) even if they belong to the same owner.
We kindly request your assistance in addressing these limitations. The ability to manage multi-branch accounts efficiently is crucial for our restaurant operations. Additionally, allowing the use of the same contact details for connected restaurants belonging to a single owner would streamline the setup process.
We appreciate your time and look forward to a solution in the upcoming updates.
hi mate
first thank you for support to kmrs until now
for your question i don’t think i have branches in old kmrs it was never added in old kmrs
i just planing to add this in new kmrs
can you share screenshot in old kmrs so i can understand what you mean? cause i never added branches for restuarant
cheers
Hello!
Thank you for your prompt response. While I understand the original KMRS did not include multi-branch support, we’ve invested the past three years in essential customizations to accommodate our multi-branch restaurant operations.
Key Customizations:
Merchants can create and manage multiple branches from their primary account. Restaurant owners can utilize shared contact information (phone, email) across multiple branches they own.
We’re excited to adopt the new KMRS for its improvements. However, due to maintenance complexities, we prefer a fresh start without migrating old customizations.
Request:
Could you please advise on the best approach to replicate these essential multi-branch functionalities within the native structure of the new KMRS? If direct replication isn’t possible, we would appreciate guidance on alternative solutions or workarounds to achieve a similar multi-branch management experience.
Thank you for your support.
hi mate
right now i cannot guide you cause its never been added yet i have plans to add this in the future updates cause this will have many changes in the front end also in backend
cheers
Hello
when you plan time line to add drow zones like below https://miro.medium.com/v2/resize:fit:1400/1*6A8qcyo0H2Qhj9XHCFSgIg.pngand if still if need long time, do have any idea how it will be work, flow u can share with us, because u plan to development and add this future maybe we can done asap if u have any flow then I can share it with you
Thanks
yes i do have plans but i cannot tell exact date when this will be available
is there any plan to do that or still? like a doc file, because i plan to do it currently
i mention already yes i do have plans
i understand that, when we expect that? after a month more also same idea for the chain restaurants
probably around june since am adding more functions to kmrs
Hi Basti, loyalty points are not working properly, I will ask you to look
removes from order delivery fee
hi mate
am sorry what do you mean? can you share screenshot?
send
it’s good now thanks Basti..
glad to hear
send!!!
sent
Mate, How the Tags work?
this should work in the search area
on the search it will also do search for tags for food items and merchant
Mate i created Tags in Admin Panel and i chosen these Tags by Restaurant panel, then i searched these Tags in search area but nothing showed.
Screenshot,
https://ibb.co/PzxJYr0 https://ibb.co/XYRcSN3 https://ibb.co/GTzzQhc https://ibb.co/MnJN6GtThis comment needs reply
will do check on my end cheers
Did you check it?
your right mate looks like its not searching for tags
will do add my list of updates
Ok
Hello Basti,
I use the platform in France and I would like the main language to be French. Of course I was able to put the translations in French, but to enter a product or other function the main language is always English, how can I put English in the background?
hi mate
can you share screenshot? so i can know what to give you an answer
cause if you have already have items entered if you change the default language i think some of your words will be gone
so i need to know first what you need
send mail
sent
Basti Good morning! I installed the system but this error is appearing: https://prnt.sc/1N7RkH4nQ9Er
Sorted out
glad to hear that mate
cheers
Mate, when i make an order and chose Dinein i can not complete the order if i do not use Room name and Table name that is very Good, but if i use POS i can complete the order with out Room name and Table name, how i can do it like above, screenshot,
https://ibb.co/jvq1Qs6 https://ibb.co/Tw7hzhG https://ibb.co/KmWS6D4hi mate
update your files you have missing new line of code
cause am checking rooms in pos as well
I updated again now and still not work.
This problem the same in your POS, screenshot from your merchant POS,
https://ibb.co/HxRPXjWwhat do you mean?
i don’t think its been updated with that information yet
Ok, you will update this, next updated?.
next update
Hi mate, I added the tables but when i want to reserve table i can not see all tables only one table, screenshot,
https://ibb.co/n3Wmfmf https://ibb.co/7kp6mKFit will show only the tables that covers the person
Good I tried it, it was perfect.
Hi Basti, How the Inventory Management work?
hi mate
sorry there is no inventory in kmrs yet
It was there but how it is work, see this screenshot,
https://ibb.co/b56QP4jIts only preparation
i remove it cause its not fully implemented
Ok, Could you do to fully implemented?
i cannot promise maybe in future updates
Ok
Hello! I would like to know about the two-flavor option for pizzerias, when the update will be made as it is needed, as the previous system had this option.
probably next update this will be added
Something went wrong contact the author https://codecanyon.net/user/bastikikang
please do email me with your website and ftp access
email me here
https://codecanyon.net/user/bastikikang#contactleave a comment here once you send it so i will be notified
cheers
hello my friend.. sent an email
sent
I did no received. please vi*@gmail
hello my friend mail sent
mate sorry is this your email pa**@yahoo.com ?
yes but in our task we are talking from vi*@gmail
Hi Basti,
I realised that placing an order is taking more time (5 sec or more) since we added the new payment gateway.
I mean even COD payment taking 5 sec or more loading to “track order page”.
And I remember it took 1 second before. Same on your demo.
Will you please help me to make it smooth again like before?
hi mate
first of all this is got nothing to do with the payment added
if cod this will be more faster cause your not calling any 3rd party api
now if you paying like paypal or stripe or any payment that has api it will take more time than cod cause your calling 3rd party api
so its normal
cheers
and for track order page this is only getting of order details it does not get any 3rd party api calls
1. I dont see option to set Free delivery on orders over set amount like in old system
2. how can i make “Hand it to me” as the default option for Delivery Option
hi mate
1. ah looks like your right am not sure why its not in their yet i think i forgot to add this
2. you can email me
email me here
https://codecanyon.net/user/bastikikang#contactleave a comment here once you send it so i will be notified
cheers
mate i think you miss my email that am not working on it at the moment cause am working on something
anyways i replied in your email
Sending you email
sent
I sent an email with a very special and important request Basti, check it out calmly and tell me if you can do it, look at it carefully, hugs!
sent
Hi Basti, I asked you the other day how to make the address1 field accept only numbers, you gave me the solution below, but by doing this, when I try to change an address when saving, the system returns the message (address not found ) I can’t change any address, only when I change it if I select one already saved in the list then it accepts it, but if I look for a new one from the Google API I get the error, see the code you gave me and test it on your side if possible, see below:
hi mate
the best way for this is to restrict the street number to numeric only
in protected/models/AR_client_address.php
under public function rules() change to
public function rules()
{
return array(
}
array('client_id,address_uuid,place_id,address1,address2,postal_code,country,country_code,formatted_address,delivery_instructions',
'filter','filter'=>array($obj=new CHtmlPurifier(),'purify')),
array('client_id,formatted_address,place_id,latitude,longitude',
'required'),
//array('place_id','unique','message'=> t("Address place id already exists") ),
array('place_id','ext.UniqueAttributesValidator','with'=>'client_id',
'message'=>t("Address place id already exists")
),
array('address1', 'numerical', 'integerOnly' => false,
'message'=>t("Street number must be number")),
array('address2,postal_code,address_label,country,
country_code,delivery_instructions,delivery_options','safe'),
array('client_id', 'numerical', 'integerOnly' => false,
'message'=>t(Helper_field_numeric)),
);
this error is different not on the validation cause error says not found
delete all first your address and try to add new one
I think I wasn’t clear, maybe you didn’t understand, I deleted all my addresses, making this change to only accept numbers in the address field, after I’m on the merchant screen I decide to change my address or add another address so I get this error, I can’t add a new address, if you can’t understand tell me and I’ll make a video to show you, hugs!
This error only happens when logged in, without logging in I can change my normal address
Basti, I did a test now on the single restaurant app and it seems to work, but the check is doing the opposite, it’s doing it in the street name field, I think we’ve already fixed something similar on some screen in the apps, you even told me that you always confuses these two fields.
i believe kmrs is the correct one as always
only in the app was mixed up but its already fixed in latest update
Hi Basti. I have sent you 2 direct emails can you please check and update me. Thanks
sent
Hi Basti. I have replied to your email, please check.
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Hi Basti. I have sent you a direct email. Can you check and update accordingly.
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Hi Basti. I have replied to your email. Please check
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Thanks. I have replied to your email. Please check.
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Hi Basti.
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Hi Basti. I did sent you an email. Can you please check.
sent