479 comments found.
I have identified 2 bugs in the backend booking and in the hotel/bed booking calendar. Ticket online on https://ovatheme.ticksy.com/. Please await the resolution. Thanks
Please check ticket in forum.
filtering of the reservation management tab from smallest to largest does not work edit.php?post_type=product&page=ovabrw-manage-order&orderby=customer&order=desc
it doesn’t work on my website and in the demo
Please make a ticket here https://ovatheme.ticksy.com/, so we can support you. Also include your wordpress admin account, so we can support you faster.
Hi, pre-purchase question. Are you integrated with the major booking platforms such as airB&b or Booking?
No it isn’t.
and can reservations be entered manually?
Yes you can
I installed the plugin. I choose Day. Then, I select Hotel in Charged By.
But how do I determine available days and closed days? When I enter the product, all fields on the calendar appear to be inactive, that is, appointments cannot be made.
Hi, If you bought the plugin at codecanyon, please make a ticket here https://ovatheme.ticksy.com/, so we can check help you.
Hello, I installed the plugin but BRW does not appear in Elementor objects. That’s why I can’t create a new page template.
(Product Image, Product Table Price, Product Calendar vb…) Not showing on Elementor Edit Screen.
What should I do?
Hi, If you bought the plugin at codecanyon, please make a ticket here https://ovatheme.ticksy.com/, so we can check help you.
I would like to ask a question, how can we program the plugin so that, on certain dates, it allows a minimum and maximum number of rental days?
For example: Between 01-06-2024 and 06-06-2024, you can only rent a minimum of 2 days and a maximum of 4 days.
Thank you.
Sorry the plugin doesn’t support this feature.
Hi, I need help. We operate everyday. We have 4track tours every 1hr and 30 min, beginning from 8am till 5pm. We have 8 available 4tracks every tour (1hr 30min). How can I configure this? So For example a client can only reserve up to eight 4tracks from 8am to 9:30am, up to eight 4tracks from 9:30am to 11am and so on.
Sorry I’m not clear your idea. Please explain more about it.
You have a tour and per tour the customer can choose 4 tracks from 8am to 9:30am and 4tracks from 9:30am to 11am. is it exactly ?
Sorry, we call them 4tracks but lets say they are bicycles. So a client can only reserve up to 8 bicycles from 8am to 930am, or up to 8 bicycles from 9:30am to 11am, and so on. Everyday. How can I configure that?
Please describe more about your requirement.
Your service is booking track or booking tour ?
- In booking tour: When the customer booking tour and the customer can choose track like addition service.
Can this plugin be configured to allow both Hourly or Daily booking where lets say that customers can only pick a specific option whether it be by hourly set or daily set, for example 1hr $20, 3hr $15, 5hrs $13, 7hrs $10 and 4 Days $45, 7 days $66…customer has to pick one of the options to proceed
Also will there be an inventory count?
Hi islandboii242,
- Yes. The plugin support this. Check demo here https://demo.ovatheme.com/brw/product/period-2/
- Inventory count => Yes you can setup inventory.
Best regards,
Ovatheme
Okay this is what im aiming for
Vehicle A Option for Day: Customers has to select a single available date, then select a Time, then select Duration (Hourly (priced)) Option for Hourly: Customers has to select a single available date, then select a Time (priced)
Vehicle B Option for Day: Customers has to select a single available date, then select a Time, then select Duration (Hourly (priced)) Option for Hourly: Customers has to select a single available date, then select a Time (priced)
Can your plugin be configured like the option for Vehicle A & B?
Hi, You can setup like here:
- Backend: https://prnt.sc/R63vpZp4YTTF
- Frontend: https://prnt.sc/8zRrw-o-0Qoa
Does it support multivendor ?
We are updating available multivendor plugin and release new version soon.
Hey! I have a couple of questions. 1. Does it support bundles? 2. Is it possible to add several products to the cart and only then specify rental dates? (via checkout)
Hi,
1: Please describe about your idea.
2: No. You have to choose date before add to cart.
Thanks!
can i book on same day? how to achieve this
Which Rental Type do you use ?
Yes. You can use Rental Type Day. https://prnt.sc/hWe8ibKbd0bV
yes i use rental type day. but if the date selected is the same as the current type, i cant book
You should make a ticket here https://ovatheme.ticksy.com/, so we will check help you.
Hi, presale question.
I have two yachts, both works each morning and night with max. 20 persons each. I would like to make a reservation form with visible avaliability for that – so the person can choose the date, see avaliable places for each date and day period and make reservation. Is that possible?
The plugin only support Booking Form (the customer have to payment) for this. Request Booking form doesn’t support this. You can check our demo for this.
Hi, but with payment option is that possible? This configuration/set date->day period->persons?
The customer choose date and will see Item Available. See here https://prnt.sc/KHd6vuXWPw15
Is it possible to skip each element, like location, age etc?
Yes it is
Hello team presale question . What we want to achieve is to have premade route selections with a specific price up to 3 persons. After that a flat fee for every person. Is that possible? Also do you offer geolocation and pick areas in specific location? Thanks!
Hi,
You can use Rental Type: Location https://ovatheme.gitbook.io/brw/create-product/rental-type-location
Also use Service or Custom Checkout Field allow choose person:
- https://ovatheme.gitbook.io/brw/custom-checkout-fields/create-custom-checkout-field
- https://ovatheme.gitbook.io/brw/create-product#services
Hi team ok about location type i understood. Abouy charging above 3 persons a flat price per person is that possible cause i didnt understood from link?
Also can we choose specific area on the map for our location? For example a specific island only?
Thanks.
Please for an example about “price up to 3 persons After that a flat fee for every person.”.
for example i want to have a route in a specific island from point A to point B with default number of passenger 3 (flat price) but above 3 each customer will be +5 euro in flat price( up to max 8 people). So if 3 people price is 30 euro then for 4 people will be 35 and 5people 40 etc. Is that possible?
Hi, The plugin doesn’t support this. We can custom work for you this feature.
Hi team what would be the cost ?
Hi, Please contact me here https://themeforest.net/user/ovatheme#contact
I provide a service for storing heavy clothing and golf bags at the airport.
Can customers make reservations on a daily basis instead of hourly? In this case, they should be able to book by inputting the date and time they drop off their luggage, as well as the date and time they pick it up.
Can I set daily rates for each item?
Is it possible to set prices like $10 for 1-3 days?
Can I increase the price by $5 per day for each day over 3 days?
Hi,
You should read some sections in documentation, I think it will help you:
- https://ovatheme.gitbook.io/brw/create-product#daily-price
- https://ovatheme.gitbook.io/brw/create-product#global-discount-gd
- https://ovatheme.gitbook.io/brw/create-product#special-time-st
You should make a ticket here https://ovatheme.ticksy.com, so we can instruct you detail for setup product.
Hi, after updating plugin to Version 1.5.2, when trying to create order logged in as admin, all products says there is no package available for any date. Any suggestion on resolution? thanks
Please delete cache browser and test again.
Hi, thanks for reply, I cleared out browser cache, and still can’t create order when logged into admin. I tried different browsers and same thing. Any other suggestion? Also, now when trying to download the latest version, my virus program (Windows Defender) says its a virus in the software and will not download. Anyone else having this issue? Thanks
- We just release version 1.5.3 and remove source map in javascript. For virus: We scan plugin online also Kaspersky but we don’t find any problem. Also Envato System don’t detect any problem.
Please download again plugin and test again with package.
If it still don’t work for you please contact me here https://themeforest.net/user/ovatheme#contact
Best regards,
Ovatheme
Hi, I can download now, the suspect virus has been remove. Although the only way I can create order when logged into wordpress is to have 2 packages, if I remove one, then none will show. I rent by day therefore I only need one package. I’m unable to create ticket since my support has expired. Please help. Thanks
Contact me here https://themeforest.net/user/ovatheme#contact , so we can check your problem.
Ok, I have sent you an email with log in credentials.
Hi, I have contacted you via email with log in credentials. Thanks
Ok, I have contacted you. Thanks
Please check your email.
The issue has been resolved. Thank you very much!
Thank you so much!
Hello, can I add an extra ‘Whatsapp’ button beside the book now button?
Yes it is. However you have to customize template.
Hi.
Is it possible to set different prices for different date-range? We have low, regular and high season and currently we only see one field for pricing, this price is shown in the calendar for every day and that would be wrong.
Thanks.
Please read here https://ovatheme.gitbook.io/brw/create-product#special-time-st
In all examples, I did not see the tourist tax. Is there true?
Can I buy it safely? I need to enter the tourist tax for each person in my hotel
The plugin doesn’t support tax for per person. The tax only apply for total amount of order.
We need to create 3 sites and buy 3 licenses. Why don’t you consider including the tourist tax per person? It seems strange to me that you are the only plugin that doesn’t provide this. Should I purchase another plugin or is this a future implementation?
it is a pity. I wanted to be your customer and also buy 2 themes. What do you recommend for installing your plugin? The important thing is that there is a tourist tax per person per day (max 7 consecutive days)
Please send me link a plugin that support tax per person, so we will consider to update it.
Hi,
1) I would like to enter the hourly price of €2.5 but unfortunately when I save it it returns it to €2.
It is definitely a bug as the discount shows the amounts with decimals as €2.5. Could you resolve it please?
2) Would I like to charge a tourist tax per person. I have a hostel with 10 beds and I need to pay a fixed tax of €0.50 per person per day. How can i do?
Thank you
Hi, You should make a ticket here https://ovatheme.ticksy.com, so our supporters you easily.
Hi, I can’t find where to enter the maximum number of days that can be booked. I need to set the maximum 7 consecutive days
I would like to make the Woocommerce Side Cart work as soon as I add a new product. How come it doesn’t work?
Hi,
- Max Rental day: You can find that option in Advanced options https://prnt.sc/RovwvA3eucw8
- Woocommerce Side Cart: Please explain more about this.
Thanks!
The Woodmart theme integrated with wwocommerce gives me a very convenient side cart, but it doesn’t come out automatically when I click on “booking” as happens with “add to cart”. https://prnt.sc/ijcc-aaIj_Uj
I don’t want this “view cart” to come out like this https://prnt.sc/JD6f5Aa-DG3f
How can I make the Woodmart side cart work (e.g. https://woodmart.xtemos.com/shop/toys/penatibus-parturient-orci-morbi)
Thank you
Hi, You should make a ticket here https://ovatheme.ticksy.com/ and include your wordpress admin account in ticket, so our supporter will check help you.
Thanks!
Thanks, I opened a ticket two days ago, but since I didn’t receive a response on Woodmart Theme, I changed the theme and it seems to work with the woocommerce side cart plugin. Are there any themes you recommend with which the plugin is graphically beautiful with the mobile version?
Sorry for delay because we only support from Monday to Friday. We will reply you today.
