4423 comments found.
Hello, I my host provider blocks port 25, can I use sendgrid or mailgun, just for mailwizz email transaction such as password reset, account creation and … For the marketing email we will be using sparkhost ans aws simple email
Hello,
Yes, of course.
Best.
I’m seeking assistance regarding a specific functionality within your service. My business uses Gravity Forms for booking services, and I’m interested in knowing if there’s a feature available that allows us to automatically add subscribers from our Gravity Forms booking form to a mailing list. Crucially, this should include the service date that they have selected to enjoy our services.
Furthermore, I am looking to set up an automated email system that accomplishes the following:
Sends a reminder email to our clients 24 hours before their scheduled service, informing them that their service is due the following day. Sends another email a few hours post-service, requesting their feedback and guiding them to our review system. If such a functionality exists, I would greatly appreciate a detailed guide on how to implement this in our system. In case this feature is not currently available, I would like to know if there are any workarounds or future plans to include such a capability.
Thank you for your time and assistance. I look forward to your prompt response and any guidance you can provide.
Hello,
A quick search shows there are some options which you can try.
Related to your second question, this seems like basic automations, which MailWizz provides via its Autoresponders feature. MailWizz also offers a Survey feature, which you can use to collect feedback.
Best.
Can you guys add SMS Marketing Features also? with Telnyx and Twilio APIs ? I believe then there will be no other script needs for every Marketers. Mailwizz will be All in one then.
Please consider this feature.
Hello,
While this is something we’re interest into, for not it is not a priority for us.
Best.
Can we use it as an SaaS ?
Hello,
Yes, using the extended license.
Best.
Hi, As a longstanding user of Mailwizz for over 7 years, I have relied on its robust features to effectively manage our email marketing campaigns. I am writing to request a feature enhancement for the Mailwizz platform. Currently, when attempting to import a list of email addresses, Mailwizz does not allow duplicate email addresses within the same list. However, our specific use case requires the ability to accept duplicate email addresses in a list. For instance, we frequently manage subscription-based services where users may have multiple accounts associated with the same email address. For example, parents register life insurance for children under their email address. In such cases, it’s crucial for us to be able to import these email addresses into Mailwizz without restrictions. Creating multiple lists to resolve this issue would be quite tedious for us. Therefore, we kindly request that you consider implementing a feature that allows users to import lists with duplicate email addresses. This would significantly enhance the flexibility and usability of the Mailwizz platform for our specific needs. Understand this feature might impact the campaign stat generation; however, I hope you can resolve the issue easily. Thank you. Best.
Hello,
Unfortunately, we will not be able to implement this change, it goes against the core principles of the application.
Best.
One question, can I integrate the https://www.mailgrid.com.br SMTP service into the superadmin account for all customers to use?
Hello,
Yes, of course.
Best.
Auto-update does not work again (. It cannot download the file for some reason for the past 2 weeks (trying every day) . How do we troubleshoot that? https://prnt.sc/AT9fa8MRKY9S
Hello,
You’ll have to open a support ticket and include ssh access so we can take a look, there can be multiple reasons but given most of people upgraded just fine, it has to be something specific to your network maybe and I can only understand what if I login and check myself.
Best.
we don’t have access to support
You do now.
Thank you. I was about to submit a ticket but mailwizz finally updated successfully. We haven’t changed anything on the server. It was failing for 2 weeks trying every day and then updated. It almost feels like the download was timing out. https://prnt.sc/B8GNM3GU7qAx
It’s interesting, if you see last message from your initial image at https://prnt.sc/AT9fa8MRKY9S and you check the code, you can see that message happens right after the download when we check if the file has been properly written to disk, so after curl is used to download the image.
Anyway, I guess we can also increase server size on our end to see if that fixes the issue as well, we have quote a number of people doing auto-updates, so this might help.
Thank you. Hopefully it will work smoothly next time.
We’ll see. If it does not, at least you have support now to post for us to check 
Hey buddy it’s been long time since we talked.
I jast have two questions for you.
1- Are we ever going to get flow automation builder out of the box?
2- Are you going to do a UI and UX change 100% I mean like to a modern design and experience?
Please let me know your thoughts on the same.
Thanks
Hello,
For the automations flow there is an extension already available, no need to reinvent the wheel, we have more important things to do.
For the UI/US—there will be no change in the near future for sure. MailWizz is focused on functionality not on good looks.
Best.
Hi there! How are you? I opened a ticker a while ago #YJ639HZI SMTP Server Hourly Limit Configuration in MailWizz
But my support is now expired…
Your last reply was Just edit your delivery server in MailWizz and set a hourly limit of 20000.
Can you answer me here? If I set a hourly limit of 20000 I’ll not send 20000 emails to smtp server? If so, they will continue discard 16k…. Because they only accpet 4k per hour.
Or I did understand what you meant?
Hello,
The correct answer is you can edit your delivery server and set a hourly limit there of 4000 emails, this way, even if you send to 100k contacts, MailWizz will only send 4k emails/hour using that delivery server. Just make sure your campaign only uses that server for sending. If you have multiple servers, you can tell MailWizz to use a specific one for a specific campaign(see https://forum.mailwizz.com/threads/how-do-i-choose-which-delivery-server-to-use-for-a-campaign.7491/ )
Best.
Cool, so in this exemple If I send to a 100k contacts, MailWizz will manage to send 4k emails/hour untill complete the 100k?
That’s correct.
Hello, can customers add their own domain names and use the SMTP function like Google business email?
Hello,
No, That’s not the purpose of MailWizz.
Best
My colleague tried to remove my account from Mailwizz and they received this error “You are not allowed to update the master administrator!”. Looks like my backend admin is the first account, and according to Mailwizz, I can’t remove it. How do I remove my email from the system?
Hello,
You can simply update that account to a different email address.
Best.
I just purchased mailwizz, and I can’t post or publish content on the forum. can you check it please?
My username in forum is https://forum.mailwizz.com/members/jera.104/thanks
Hello,
It takes up to 24 hours for the support pack to be visible on the forums.
Best
1. In a SaaS model using only the Amazon SES API, customers wanting to send emails using their own domain must configure their sending domain.
2. The “Max. campaigns” setting limits the number of campaigns that can be active or created, not the total historical campaigns. Changing the value does not affect accounts with a history of sending over 100 campaigns if the setting is applied to future campaign creation or active campaigns only.
Hello, Thank you for reaching out, we’re here to help!
For MailWizz support, please open a support ticket at https://forum.mailwizz.com/ and someone from the support staff will assist you asap.
Best.
I previously purchased a regular license, but I am asking now because I want to purchase an extended license. Since the regular license has expired, support is not available.
Hello,
Support is to be offered only under active support packs.
Best.
can you provide api doc https://api-docs.mailwizz.com/#introduction so that it can be from our url
Hello,
We explained in a previous reply how the API docs work.
Best.
is possible connect to board.support?
Hello,
Not sure what you mean, sorry. maybe you can give more details.
Best.
No idea about this item, maybe find a developer for a custom integration.
I’m Getting error code: {errors license is already registered to another MailWizz instance”},message error”,status“} and I only have One Domain name.
Hello,
Please follow https://www.mailwizz.com/kb/this-license-is-already-registered-to-another-mailwizz-instance/
Best.
is API docs included in script
how to use API key from mailwizz to integrate using pabbly is there any detailed tutorial
Hello,
This is where you hire a developer to create the integration for you. The API is for developers, it contains everything to create any external connection.
Best.
how to export subscriber data
Does Mailwizz support one click unsubscribe then sync to amazon ses Managing lists and subscriptions
Hello,
There’s no such thing as amazon managing lists and subscriptions. Amazon SES is a simple sender.
And yes, MailWizz does support one click unsubscribe.
Best.
no they have managing lists and subscriptions now , https://docs.aws.amazon.com/ses/latest/dg/lists-and-subscriptions.html
Wasn’t aware, thanks for the update. We dont support that, nor we plan to since MailWizz does this already on its own. Best.
thanks
Hello,
I hope you are doing well.
Does Mailwizz support one click unsubscribe ? (in header to match Gmail and Yahoo recommendation )
Thank you
Hello,
Yes, it does.
Best.
