469 comments found.
I’m using this plugin to export Order data from Woocommerce. I’m unable to find the following product meta data in the order export screen.
- Ean - Weight - Brand - Vendor
I have all these data saved with respect to the product. How can I export them in the order export with respect to the product rows?
Hi
You do not seem to have purchased the plugin. If you have purchased it under a different username please write this comment logged in with that username.
Thanks and have a nice day
Hello, I’m trying to add fields with PHP function, but every time I add or edit a column field the previous one gets overwritten, I can’t add two custom fields with php functions and the name won’t be saved.
https://www.giessedati.it/hosted/Kapture%202024-03-06%20at%2012.03.52.mp4Is this a bug or a limitation of the lite version?
Thanks
Hi,
Thanks for getting in touch
It’s a bug. We will release an update soon for it.
Let me know if you have any questions
Thanks and have a nice day
Thak you, I have a question. Is it possible to add parent product SKU? I only see the _sku parameter and I’m creating a function to get the parent sku, but since woocommerce has parent sku property I was wondering why is not there. Thank you
Hi,
Thanks for valuable suggestions.
We will try to add this in next major update
Let me know if you have any questions
Thanks and have a nice day
Hello, is there an ETA for that bug fix? Thank you
We are already working on it. but it take some time. We will give you update on this soon
Does is support Jetengine CPT and Custom fields?
Hi,
Thanks for getting interested in our plugin.
Jet Engine CPT and Custom fields will work fine. Only custom content type will not work
Let me know if you have any questions.
Thanks and have a nice day
Great plugin
Hello, I want to ask, what influences the speed of importing? Do RAM and CPU have a significant impact? I have a problem with importing large amounts of data. Currently, I am using a plugin called All Import, and I am experiencing slower import times when the number of posts reaches 300,000. Does your plugin possibly have the same issue?
Hi,
Thanks for getting interested in our plugin.
Number of records affects imports but we are already working on it. I suggest to wait next major update 4.0
Let me know if you have any questions.
Thanks and have a nice day
How long until the latest version update is released?
There is no specific date or time but we will inform you when it’s available.
Hello, is this software still being worked on? Seems like no updates in a very log time, in testing other software, most just fail to do the task quickly of importing and exporting data without creating duplicated data and/or adding data that is not needed.
Hi,
Thanks for getting interested in our plugin.
Plugin is working fine and we release update when it’s required. We also released a major update to extend the plugin feature.
Let me know if you have any questions.
Thanks and have a nice day
Thank you for responding, will need to see the release before buying into this, too many have failed, will need to test as well. Thank you.
We will give you update as soon as possible
I ask if it is possible and how to do this: when importing I would like to update the elements that have not the same title, but the same value in an ACF field, which I use as an identifier. Thank you.
Hi,
Thanks for getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and share more details. I will guide you on the issue as soon as possible.
Let me know if you have any questions
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The customer service totally sucks. I contacted them for a refund. Because the plugin was completely useless in my case and there were several bugs that I didn’t want to start repairing. They replied once, and after further inquiries, nothing. I was very disappointed and apparently lost my money.
Hi,
Thanks for getting in touch.
If you face any issue then please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you on the issue as soon as possible.
If we are unable to solve your issue then you will get 100% refund instant
Let me know if you have any questions
Thanks and have a nice day
Hi! You’ve fixed the attribute problem, we still waiting?
Hi,
Thanks for getting in touch.
Because of new update our support is slow but don’t worry we will fix issue as soon as possible
Let me know if you have any questions
Thanks and have a nice day
Hello. Also this year we plan to purchase your plan/plugin again. But first we need to know this: 1. We already have data in our user profile page and their custom fields. 2. Now we have a csv file and we need to append data data into a custom field and not only replace. Your plugin can append information to a tag custom field? Or it will only replace the field data with data from csv file?
This is our custom field and we need to add some values to the already existing values:
https://wpfusion.com/wp-content/uploads/2018/11/ld-course-tag-mapping-scaled.jpgBR Tommy
Hi,
Thanks for getting in touch
using custom functions it’s possible. We can use the shortcode feature to append data. see https://plugins.vjinfotech.com/wordpress-import-export/documentation/add-shortcode/
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you as soon as possible.
Let me know if you have any questions
Thanks and have a nice day
Hi Team
On how many websites I can use this plugin?
Is it single site use or unlimited sites?
Waiting for your reply
Regards & Many Thanks
Hi,
Thanks for getting in touch
You can use the license on a single site only.
Let me know if you have any questions
Thanks and have a nice day
Is there any licensee that I can use for unlimited website like https://www.wpallimport.com/pricing/ have?
I am looking for best plugin for all of my websites.
Sorry but envato market allowed to sell only single site license.
But you can deactivate on any site and activate on any site
Not like this :’( I mainly will use import by SFTP or Dropbox or something like this which can upload on all websites same time :’( I just sent you message, Kinldy check
When selecting WooCommerce Orders or Customers to export the plugin says “0” records even though records exist. I have purchased the plugin.
Hi,
Thanks for getting in touch
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you as soon as possible.
Let me know if you have any questions
Thanks and have a nice day
I have WP Imp Exp on two sites. One for testing other in production. Problem is in generated taxonomy as a result of Taxonomy allocation functionality in Step 4 of Import Wizard.
Perfection In the testing site:
Taxonomy allocation functionality is working perfectly. It results in the following taxonomy format for the said post type having 2 Grandchild:
Parent -Child1 —GrandChild1 —GrandChild2
Ref: Photo 1 https://pasteboard.co/OQRhbex7cx1C.jpg
Problem In the Production site:
Taxonomy allocation functionality is working bizarrely. It results in the following taxonomy format for the said post type:
Parent -Child1 —GrandChild1 -Child1 Parent Parent -Child1 —GrandChild2 -Child1 Parent
And the slugs are crazy.
Ref: Photo 2 https://pasteboard.co/s2oz9bCB4c6q.jpg
I want it to have normal taxonomy structure. Eg. Expected result:
Parent -Child1 —GrandChild1 —GrandChild2
What can I do? Please help me. It’s emergency.
Hi,
Thanks for getting in touch
you have to map parent field of taxonomy term
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you as soon as possible.
Let me know if you have any questions
Thanks and have a nice day
Pre purchase problems. I try to find out how it works. Unfortunately, If I export a file as xlsx and want to import this file, I have to fill in “post title and post content”, although it exists in the file. Why’s that? I dont’t find a solution for that. I can’t add an attached file with a screenshot.
Hi,
Thanks for getting in touch
Please use the migrate package to transfer your data between sites. Please read this article https://plugins.vjinfotech.com/wordpress-import-export/documentation/how-to-transfer-data-between-sites/
If you face any issue then please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you on the issue as soon as possible.
Let me know if you have any questions
Thanks and have a nice day
Hi, how to export / import post WITH featured image ? A don”t find this option :/
Hi,
Thanks for getting in touch
Plugin only exports image urls. when it import, It will download images from exported urls
Let me know if you have any questions
Thanks and have a nice day
Hi, I don’t understand how to get / conserve featured images of each post. After export / import, all my post don’t have featured image.
.webp file image is supported in featured image during export / import ?
Hi,
Plugin fully supported all images as feature images.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you on the issue as soon as possible.
Let me know if you have any questions
Thanks and have a nice day
We wanna renew our licence. But before we do that i have a question: I have a postype with name: post. this post type have a acf customfield. Type is multiselect. The acf customfield show me all posts from posttype “recipe” and i can select some of them by multiselect.
Now wanna start a import to create post with posttype “post” and i need to fill the acf customfield with some data. I need to map it to select the post by name, not by id. Is that possible with your plugin? With wp all import i can import and map values for selectfield by name also, and not only by id. Is that possible by your plugin?
All the best Tommy
Hi,
Thanks for getting in touch.
It’s possible. Search Post by Post title, name and Id is supported
If you face any issue then please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you on the issue as soon as possible.
Let me know if you have any questions
Thanks and have a nice day
would this work on dokan marketplace? I need a extrafield called author
Hi,
Thanks for getting interest in our plugin.
We have not tested Dokan plugins. please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I share more details about your needs
Let me know if you have any questions.
Thanks and have a nice day
Hello, I have 2 licenses but one of them is for my staging site, I’m trying to activate but it is not working, It always displays an error saying that is activated on another website. How can I find the website or deactivate the license in the other URL?
Hi,
Thanks for getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will give you more information about your license.
Let me know if you have any questions
Thanks and have a nice day
It does not work in our system.
Hi,
Thanks for getting in touch.
If you face any issue then please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you on the issue as soon as possible.
We will try to solve the issue as soon as possible. If we fail to solve it then you will get a 100% refund instant.
Let me know if you have any questions
Thanks and have a nice day
Hi. Great module but I have a problem with importing attributes Not all attributes from csv file are imported
PS I also tried to import one attribute that was left and the import also fails. http://joxi.ru/DrlV4YWSV97Dn2 http://joxi.ru/1A5pPlYhD9LYJ2 http://joxi.ru/vAWZa78hg78Z62 http://joxi.ru/xAe0q9oSR0dKM2What can be the problem?
Hi,
Thanks for getting in touch.
If you face any issue then please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you on the issue as soon as possible.
Let me know if you have any questions
Thanks and have a nice day
we sent a message to you, but still no response
your ticket is under processing we will contact you soon
We updated the plugin and tried to do the import, but the result is the same one attribute was not imported(((
When can you fix this problem?
I make sure you will get your resolution as soon as possible with highest priority
We have been waiting for over 2 months, can you tell me if we should consider another plugin?
Hi,
We are really sorry about the issue you are facing. We already work on a major update and it’s working fine on that. We will release update as soon as possible
Thanks