5864 comments found.
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Unfortunately, the installation is not done on any server
Every time this MTDb is updated, its problems increase instead of decreasing
You used to put the source codes in the previous version, but now you removed them too
https://mega.nz/file/VG0wiSTC#qBgPTiEAwl4vz_TMFluJ-iIQT63zQdJP46ShCjSIf44Hi,
If you have installation issues, please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Regarding sourcecode, it’s in “resources/client” folder in latest version.
Thank you for answering me
But don’t you think it’s better to answer here so that other people who have the same problem can search in these comments and have access to the solution faster?
In this way, your contacts will reach the result faster and the number of your tickets will be less
I have already sent you a ticket and each time it took between 48 and 72 hours to get a response
Of course, don’t be mistaken I almost bought site templates from you with different accounts And I am interested in your work If I criticize It is only for solving problems and for the progress of you and your customers
It’s hard to say what is causing that issue exactly without taking a look at the site.
enabling tntsearch returns error: Could not enable this search method: Unsupported operand types: null + array
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
i have purchased support and created ticket
resetting password doesn’t work it returned: :There was an issue. Please try again later.
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Hello, on the platform, users cannot see the films in full, that’s it, they can only see the trailers. And what are subscriptions for?
I have in admin panel: “Rating used for sorting” set it TheMobieDB, not local and I see ratings movies from TheMovieDB, but in filters not working by it, only by local ratings… How fix it?
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
I am having this error when trying to update the channels
cURL error 28: Operation timed out after 2000 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://api.themoviedb.org/3/tv/246?api_key=1fdc8596bae5ac8dc10e9050c2d1dee1&append_to_resp
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
can you guys make clickable the link for the movie on comment admin section? when they make a comment you can only click on the user and the user email ( on the admin area )
Hi,
I’ll see if we can add this with next update.
plus for series 
Does it play .mkv video links?
Hi,
.mkv format is not supported in the browsers currently. It would need to be converted to different format.
Can I place adsterra ads that will normally appear on the site? Can I place ads on the player page?
Hi,
Yes, you can insert ads from “admin > ads” page.
How do I import demo content to my new installation? Any responses appreciated.
Hi,
We’ll get back to your ticket regarding this shortly.
hi , today i buy this script , i had issue with it , i can not get option to import movies or series by TMDB .. please help
why i do not get response from support team .. here on comments and i created ticket as well but no reply
Hi,
You need to enter your themoviedb API key and enable automation from “admin > settings” page, otherwise import buttons will be hidden.
i do not get option to enter TMDB API key .. where do i get this setting ?
It’s in “admin > settings > content > automation” page.
ok thnaks for you support ,, now please Help me ” how do i setup homepage same as demo you created ,, same like that ?
right now on my Homepage is showing Trend Actors only .. please Help
You can check the channel configuration on demo site in “admin > channels” page and then replicate the same on your own site.
i tried alot but not able to do that .. please help ..its very complicated for me
There’s a button in “admin > channels” page to reset channels to original as well, that should create channels similar to demo page.
If it still does not work, please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Hi, is it possible to automatically stream from YouTube instead of IMDb?
Hi,
Can you clarify a bit on which streaming you mean specifically?
Import automatically from youtube instead of IMDB. Now it can only be done manually as I understand it. As in bemusic, everything streams from YouTube, I wanted to know if you can do that with MTDB too.
If you mean trailers, then those are already mostly from youtube.
I mean everything from youtube. With a specific search function set.
I added video js script on movies pages (upload .js and .css in body) and generate it in “Ads” (pages with movies). It working good – but only if I refresh page… Why? And how fix it be will always display good?
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
what does the cronjob url do exactly? there is no description in the document i was hoping it would auto-update the top movie and trending movies list from mtdb
Hi,
It auto updates the channels as you mentioned. It will only update around every 24 hours though and only if channels in “admin > channels” page are set to auto update.
Yes, it’s set to auto-update from the admin area, but it doesn’t work unless I update it manually.
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Do i need to purchase support to create ticket because mine ended?
Yes, active support on CodeCanyon is required in order to create new tickets.
Hi, I did a clean install again, and I can’t add more than one movie, the automatic import gives an API error
cURL error 7: Failed to connect to api.themoviedb.org port 443 after 0 ms: Couldn’t connect to server (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://api.themoviedb.org/3/discover...
cURL error 7: Failed to connect to api.themoviedb.org port 443 after 2 ms: Couldn’t connect to server (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://api.themoviedb.org/3/discover...
Hi,
We’ll get back to your ticket regarding this shortly.
How to deal with this error? well, you can’t do that (((( in a day 1 question from you, then you wait a day for the next question from you…. please help me for three days already, what have I not done, reinstalling does not help the error persists (((
Recent update broght this error too when you try to update from admin after TMDB API key it shows this error “api_key cannot be the empty string”
Hi,
Can’t seem to be able to reproduce this. Can you create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Ticket id 23170, Please reply
its show 404 error. i create a ticket you not replaying
Why if I set redirect page for ex. domain.com/login to other website and if I click on website in link “login” it not redirect? Only if I refresh on this page /login. How set refresh page if I click any links on website?
Hi,
Not sure I understand the issue, can you clarify a bit please?
If I add in .htaccess Redirect /login https://example.com/ and I click on button “Login” on my website not redirect me instant – only I must refresh page…
