10130 comments found.
Hello.
Ever since i updated to the latest version, the global form options now show below the options of the product.
I have tried changing the priority because i want the global options to show at the bottom.
I bought the plugin using my second account
Thanks for reaching out! We cannot duplicate something like that on our end. To facilitate a quicker resolution, please connect with us via email on our profile page: https://codecanyon.net/user/ThemeComplete#contact or open a support ticket at https://themecomplete.support/forums/forum/extra-product-options/. Your cooperation is appreciated!
Hello, today a plugin caused my site to go down. After debugging, I found that EPO is the reason. I turned off the plugin and tried to install an update, but I received an error: 413 Request Entity Too Large. To be honest, the server is large and fast, and this error has never happened before. The website is online, but WordPress doesn’t allow turning on EPO due to a critical error and doesn’t allow installing a new EPO because of the aforementioned error.
The error you receive means that your server has a limit on the upload file size which is less than the plugin’s zip file. You should contact your hosting provider about increasing the limit.
Dear Support Team,
I am experiencing a critical compatibility issue with WPML on my WordPress website. The current version of WPML is causing conflicts and disrupting the multilingual functionality.
Please investigate this matter urgently and provide an update or patch to resolve the WPML compatibility problem. My website heavily depends on WPML, and this issue is severely impacting its functionality.
Kindly prioritize this request and let me know if you need any further information from my end. I eagerly await your response with a solution.
Thank you for your prompt attention.
Thank you for reaching out for support! We currently don’t have any compatibility issues or reports with WPML from our end. To receive the best assistance, kindly use our profile page email: https://codecanyon.net/user/ThemeComplete#contact or submit a support ticket at https://themecomplete.support/forums/forum/extra-product-options/.
I’m developing a product publishing system based on woocommerce and Extra Product Options plugin.
I need to get API support and documentation for Extra Product Options plugin.TKS
Please email me from my profile page.
Hi there,
I am struggling to find the api documentation. Could you point me to this please?
There isn’t any docs for the api. What do you want to do exactly?
i just want to fetch the result of an option on an order item. But if i use $note = THEMECOMPLETE_EPO_API()>get_option($item>get_order_id(), ‘6346da993c8d63.39172943’); for example. It returns an array for the whole order if i add[$item_id] then it at least fetches that item but the option might be any nested level as in [0] or [1] or [2] etc. depending on how many global forms or options are used and in what order. I just literally want to fetch the result of that specific option on that specific item in the order.
That is the correct way to fetch it. You won’t a single value. The only difference if you use the option id or not is that would get only the single option or all options, but the result will be an array.
ok thank you for the clarification. So the correct way to use this is just to cycle through every possible level of nested array?
When you use the option id the result should be something like this: https://prnt.sc/O_7iGk8NwiBM where you would need to loop to get the value.
$options = THEMECOMPLETE_EPO_API()->get_option( $order_id ,'6346da993c8d63.39172943' );
foreach ($options as $item_id => $epos){
foreach ($epos as $epo){
var_dump( $epo['name'] );
var_dump( $epo['value'] );
}
}
ok understood. That is our current workflow so thats great. Thank you for the help
Hello, I have been using your plugin for quite some time now. We have a question. My customer wants a maximum number of products (25 pieces) to be sold in the webshop and that this is possible above that.
however, we use your plugin to create variaries that we have (we have three prizes, and 90 products) I use your plugin to create variations by category. Each products has 3 variations (3, 5 and 10 pieces) from your plugin, the category determines the price.
Now it happens, an external plugin such as Cart Limits for WooCommerce does not work. Is there a possibility in your plugin to prevent people from ordering more than 25 pieces?
The plugin doesn’t create variations. Variations are what you create in WooCommerce for a variable product. The plugin creates addons to the product that have no correlation to variations or the product quantity. Those addons cannot work with 3rd party plugins the the cart limits you mention from our end. You will need to ask their developer if they can add compatibility.
Thnx for the fast replay
what is the best compatible quick view ajax plugin and the best compatible theme?
We cannot give such recommendations. The best is determined by various factors which are not the same to everyone. You can see the compatible quick view solution on the plugin description.
but at least I have to know because there is 100 plugins out there and I can not buy and test all of them
The solution that are mentioned in the plugin description in the compatibility section are all compatible, but we cannot suggest a specific one.
Plugin not compatible with Shoptimizer Product Prices diseapear.
Please follow up on your email about this, no need to double post.
I understand. Thank you. Have you got a chance to check this issue? I havent received any reply. Basically if I set an option for a product, the pirce dissepear right away.
I did reply as soon as you send the email, I’m not sure why you haven’t gotten it. I cannot actually see your page on my end as it looks broken. This is how it looks: https://prnt.sc/uGEnsjT6qU4I
if you can receive emails then please open a support ticket at https://themecomplete.support/forums/forum/extra-product-options/
Hello the team, I added a check box in a specific product but fees are added after the total. Is there a way to show the addon fees for each product in its line with other variations so we can know each addon is selected for each product? Also is there a way for the customer to upload more than one file? many thanks for your answers
If you have set the addon to be fee the no, there isn’t, because that would create a WooCommerce fee that is attached to the order and not the product.
For multiple uploads use the multiple upload element from version 6.4.2x
hi! i tried adding qty input to checkboxes input but it appears without up and down arrows to chagne quantity, how to add arrows to add or remove quantity amount?
The plugin doesn’t add any extra up/down arrows. You should only be getting the browser up/down arrows when the input has focus, unless your theme disables them.
I dont get any arrows when setting the Qty inputs, i even switched themes to test, is there any extra code I need to add somehwere?
No, there isn’t any extra code to get the browser arrows. Can you show me the product URL and point out the qty element please?
Hi, I use PDF Invoices & Packing Slips for WooCommerce plugin to show PDF packing lists to my customers. Until the last version, the products options files were shown as full path links, now they are displayed as file name with no link. How can I change that ? Thx
This can happen if you have enable a setting like “Hide upload file URL in order”. If that is not the case then we would need to troubleshoot your site.
This option is disabled. The full path link id displayed on the order edit page. But unfortunately not on the PDF packing list document.
In that case we would need to troubleshoot your site.
I can’t login to your support system.
What do you mean you cannot login? Did you forget your credentials?
No, just blocked by this message: You must accept our Cookie Policy before trying to login or register!
This means that you are trying to login without accepting the policy. While you are on the frontpage https://themecomplete.support you should see the policy popup, accept it first and then try to login.
If you don’t see the popup then your browser is blocking js functionality.
Support expired, can’t create ticket.
Hello is it possible to remove the woocommerce variation price below the variation? Its displaying it twice
The plugin cannot remove native elements like the variation price. You will have to use custom css to hide it.
Hi,
I need to export a report of a specific product that has the extra product add ons. How can I do this? I’ve installed the Advanced Order Export For WooCommerce but not all of the product adds ons are visible to export.
Thanks
Thank you for reaching out for support! For a more efficient response, we encourage you to use our profile page email: https://codecanyon.net/user/ThemeComplete#contact or submit a support ticket at https://themecomplete.support/forums/forum/extra-product-options/. Thank you for your understanding!
I have pre-order questions
In this table https://padmajatextile.com/wp-content/uploads/2024/02/Lookup-table-–-ThemeComplete-EPO.png
suppose in x axis no value is set for 50,60,70 and 80 corresponding y axis 130, 140, 150 and 160 like given table example. According to you if my input is 165 and 35 then it will show next value 302.
But when I type 165 and 55 how can I show 399?
For x-axis you have no value between 50 and 60. When you put 55 the system will go to the next one which is 60.
For y-axis you have no value between 160 and 170. When you put 165 the system will go to the next one which is 170.
So 170 and 60 the result is 399.
Got it but I need to limit for every x axis max value like for x axis 80 and y axis 120 max value would be the last value x axis 80 for y axis 130 max x axis value 40 as I have no value exist for x axis after this similar for y 190 x axis max value limit will be the last value 80. Is there any math formula to do this?
I don’t understand what you are saying I’m afraid. What do you mean limit every x axis max value? The x and y axis pairs you mention would already give those numbers.
Please check this table carefully https://padmajatextile.com/wp-content/uploads/2024/03/IMG_20240303_175828.png The last x axis value is not same for all. Like y100 to120 last x is 80 but 130 to 190 last x is 40. And this will be my table. For this when anyone put value greater than y 120 and in x greater than 40 like 125 and 45. For this 130 and 50 is not available and what value will show?
In this case the result will be 0. You cannot have the table not return a result, so when you have no price in the corresponding cell it will default to 0.
So I want to use max limit for avoiding this 0. For 100 to 120 x axis max value will be 80 and 130 to 190 x axis max limit will be 40. Is there any way to do this by using any math formula or condition set?
No, there isn’t. You will have to use some sort a combination of tables to achieve this, but you cannot change how the single table works.
Can I use multiple table for one input field? Is there any reference?
No, you cannot use multiple table, how that would even work. What I meant was more something in the lines of using the math formula to check the x any numbers and use a different table function to fetch the price. Again, though I cannot be sure if that would even work in your case.
Okay thank you for your support
Is there any rules for table like how many least rows need to complete a table which will work?
No, there are not rules as long as the table is valid.
Hi,
Is it possible to use an options template within a product, and then apply conditional logic to the options template selection?
Also, can I include the options template selection in product pricing formula?
You can apply logic to the template element, unless you mean something else.
See this page:
https://loveneon.com.au/shop/double-heart-with-custom-initials/Currently, the first radio options (DIY or custom made) is added through the product page. However, I want to create an option template for this so I can disable the DIY kit site wide in a single click.
The problem is, the users selection here is used in the price math formula within the size radio options.
How exactly is the selection for the kit radio button is used in the math formula of the size element? I don’t see any reference of the kit element in the formula.
I probably should have said, user selection is used in conditional logic.
Depending on which option is select you get two different “size” radio button fields. All price calculations are done in their respective size field. So for example, when the user selects “custom made (done-for-you), the conditional logic will show the respective size options and hide the DIY Kit size options.
Using the options template I need to show/hide other fields based on the user selection with the template.
Yes, but that doesn’t mean that the selection for the kit radio button is used in the math formula. The only problem I see with what you want to do is that you can base logic on a template, it is just not possible.
My first question from the original comment asked if it is possible to apply conditional logic to the options template selection?
Can you clarify please. Your first reply seems to agree that yes you can. Yet your last comment seems to say no it is not possible.
My first reply mean that you can apply logic to the template section itself meaning that you can show/hide the template element with conditional logic. However, you cannot base other element’s logic on a template element. I hope this is clear now.
First post. Awesome plugin. Just bought it and testing it as we speak. So far so good. I just came across an issue. Let me try to explain it clearly.
I have original stripe payment gateway free plugin installed. I like how stripe shows buy now button while still in product page if using mobile phone and don’t have to click add to cart and follow the normal checkout process.
I did set up few product options with some conditional logic options.
What I have noticed is this, in the product page after selection the desired product options. I clicked the stripe Apple Pay button (without clicking add to cart) but only the original price of the product is showing on the Apple Pay authorize popup not the total price with the added options.
I tried for the second time but this time instead of clicking the strip Apple Pay button, I clicked add to cart and then I went to the cart page and I clicked the stripe Apple Pay button and the total got added fine to the Apple Pay popup.
I like how stripe shows the pay now Apple Pay button for express payment option instead of going through the normal checkout process but seems like the total price doesn’t get locked in when I click the buy now stripe Apple Pay button is I am in the product page (without clicking add to cart)
How to fix this. Thank you in advance.
I’m sorry but we are not able to make such solutions compatible from our end because they use their own system for adding the product to the cart bypassing 3rd party plugins. Compatibility in those cases will have to be from the payment gateway.
thank for the clarifications, i just wanted to say that in stripe setting in woocommerce i can turn off the button in the product page and keep it for the cart and the checkout pages. now it works as it suppose to. amazing plugin btw
any plan for Launch app for shopify ?
No, there are no plans for shopify.
Hello,
How can I also display the product price in the “final total box” and “floating totals box” summary? -> https://prnt.sc/NVVt16NnmjX_
I’m afraid that currently there isn’t any setting to have the product price there. I’ll see about creating such a setting.
Thank you, I would be very grateful if it was possible.
your plugin is good, but I am wonder if any plan to having Drop and Drag for Multi-Image upload with preview ? Also a conditional for if image upload?
Certainly, we do have plans to revamp the upload element. It’s worth mentioning that you can simply drag an image onto the upload button, and you’ll automatically receive a preview.
Regarding the conditional aspect, if you’re referring to implementing conditional logic based on the upload element, it might be a bit trickier. Currently, that functionality isn’t operational.
I am looking forward thank. as the only thing get me struggle is when using file upload and price calculate for image.
hi i create new global form but it is not showed on product page in extra product settings… i clear permalinks cache and so on… seems appear after some time for magic frankly not know this strange behaviour
Thanks for reaching out! To facilitate a quicker resolution, please connect with us via email on our profile page: https://codecanyon.net/user/ThemeComplete#contact or open a support ticket at https://themecomplete.support/forums/forum/extra-product-options/. Your cooperation is appreciated!
I cleared object cache and now seems appear probably this is the issue!!!
Well, when you use object cache it changes the way the runtime WordPress cache works and makes it permanent. It is best to deactivate it when creating and enable it back after you finish editing/creating.