10133 comments found.
Is there a way to be able to select several extras and only be charged for the highest value of the marked options? I can’t find it in the documentation. Thank you!
I’m afraid that there isn’t anything like that in the plugin.
great modul i also need tiered pricing. what plug-in is compatible with it?
There isn’t any known plugin that is compatible with tiered pricing from our end.
i tried to do with the lockup table. but struggling. do you maybe have a sample?
Hi! We set up filters and assigned them to a certain category, but we don’t see them on the product page. When we try to buy, it reminds us that we haven’t filtered, this means that it does work, but it’s not displayed. Is there a specific widget for this? Or some code or setting that needs to be activated.
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Is it possible to have two fields type for the same component ?
For example :
Checkbox to select component and besides it for the same component a quantity box or Dropdown list ?
Ex : https://www.serversimply.com/twinpro-server-sys-620tp-hc8tr
Yes, every element has a quantity selector.
Is it possible to check if an extra product option is selected inside the code of a custom shipping plugin?
Where would this code run exactly?
When on the cart or checkout page.
In that case you will need to enumerate the WooCommerce cart object, find the entry tmcartepo where all the options are in an array form and search it from there.
Thanks!
Hello, I am using Elementor’s Woocommerce Page Builder. Is there a way to have the elements still show up?
NVM, actions hooks. Got it. Sorry
No worries 
Hello, I know that your plugin allows to integrate one or several files and photos on the product page. I would like to know if it would be possible to put all the downloaded files from the same order into a compressed folder (ZIP for example)? I would like to be able to download a folder and have subfolders with files sized by size (or by product variation) in it. Is this possible?
There isn’t such functionality I’m afraid.
Oh thanks for your answer ! Perhaps, rename folder where files are with date of add and name product is it possible ? Best regards
I’m sorry but there just isn’t such a feature available.
Will this plugin allow me to provide an input on product page for postcode/zip code entry that will update the price of the product accordingly? And then will the price be updated in cart/checkout should shipping post code change?
And can the price setup per postcode/zipcode contain wildcards to save entering every single one on every product?
If you have a demo site with admin login to see product price setup or documentation then please provide a link.
I don’t quite understand the connection you want to have between the addon field that you want to create and the shipping post code. There isn’t any connection between the addons and customer details. I would have to say that if you are looking to connection the saved customer zip code with the addon of the plugin that won’t be possible.
Sorry i dont believe it would be an add on, more price based on the customer post code that they enter. So product has a base price and depending on postcode entered/used in shipping then additional amounts may be added.
Is that not possible using the plugin?
No, there isn’t anything like that and I’m not aware of any other solution that does something like that.
Hi, my support has expired so hopefully I can still get this solved.
When I use the radio option with image replacements, people have to click the option twice in order to select the item. This only happens when the tooltip is enabled.
Any workaround around this?
Thank you!
This only happen on mobile because there isn’t any hover event so the browser uses the click event instead.
Hi, I have a pre purchase question I am building a website to sell custom size mosquito screens, and I want the customer to be able to put the exact dimension needed. I don’t want to sell by area, I don’t have a rate per square meters, I have specific prices for specific dimensions. For instance, a 500×500mm screen is 50EUR, 600×600mm is 60EUR … and if my customer needs a dimension between this range ( ex: 450×490mm), he will be given the price of 50EUR, because it’s before the 500×500 range. But if he needs 550×590mm, they he’ll be given the price of the higher range, 60EUR. I’m asking because of this example, where we can put length and width : https://epo.themecomplete.com/product/fabrics/
Is there a way to proceed the way I want with this plugin? Again, I am NOT selling by area, surface or else : I am selling Width by Length, according to an manually updated pricing table.
Hope I made myself clear
Thanks in advance !
The product you linked doesn’t use a lookup table, it uses a math formula only.
You should see the example at https://epo.themecomplete.com/product/lookup-table/ where it illustrates how the lookup table works.
Oh my. This is exactly what I need. Thank you so much !!!
Sorry I forgot to ask : with this, I can also have other attributes, like color, material to be selected by the customer?
Yes, you can can but the lookup table can only have two dimensions.
Sure thing! I’m sorry I’m bothering you again, but I want to make sure of one thing before purchasing the plugin Can you confirm that my customer will be able to chose the color, the material, the plug system and then the price as per the pricing table, based on the customer’s measure input? Many thanks in advance!
As long as you use only one or max two element for the pricing table there won’t be any issue.
Hi there, how to customize admin order page what I prefer to split main product and tm extra product?
In the backend admin order page you will see all options, no customization possible in that view.
Hello, I bought 2 instances of the plugin and currently, it is not in use. I am trying to add the licence back and I am getting ‘You have already activated that purchase code on another domain!’
Are you able to reset those? Thanks.
You can now re-activate the codes.
Thank you
Hello,
I know it possible to set a mathematical formula for the “range picker” so that the first step costs 100 and the next step costs 50 (step 1 they will pay 100, at 2 step 150 (100 + 50), at step 3 they will pay 200 (100 + 50 + 50).
Math formula: 100+(({this.value}-1)*50) – https://epo.themecomplete.com/product/test-range-picker/
Is it possible to do this for a “checkbox” field and the quantity selector option (first quantity costs 100 and the second quantity costs +50)? – https://prnt.sc/m78HtWRAzCB_ – https://prnt.sc/R71msXaOA1jm
1: 100 (+100)
2: 150 (+50)
3: 200 (+50)
4: 250 (+50)
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Great product, but seems weird and is confusing to customers (unless im missing something). When a customer clicks on an option in a dropdown menu they have to click it again to unclick it vs just being able to select another option automatically. Any way to change that.
For example in a drop down if i click blue and then change my mind to white I have to unclick blue before I can click white. Not super mobile friendly that way and confuses customers. They email us daily saying its broken when its not.
I have never heard of something like that in a dropdown unless your theme uses some sort of dropdowns replacement. Can you show me a product URL where I can see this?
Sure this is with all prodcuts we have not just our commercial pool furniture https://outdoorsiness.com/product/vinyl-strap-chaise-lounge-14-in-height/
If you use the dropdown and select a color you can not select another color unless you specifically unselect it. Should be able to change color by simply selecting a new color. Thanks fo looking into it.
OK, those are not dropdowns or select boxes. You have a section that you have named select, eg “Frame Colors (select)” and it contains checkbox elements which you have set their limit and exact limit to 1. Of course, if you set it like that you will need to deselect the current selected on before selecting another, that is the point of the limitation settings. What you should have done is create radio buttons elements instead that do what you want natively in the browser.
If you are using the latest plugin version 6.4.2 you can transform those checkboxes to radio buttons directly in the builder without having to redo the element. For this hover over the element and press the 2 arrows icon on the right “Change element type”.
After updating from 6.3.2 to 6.4.2, all the Global Forms have classes “tcwidth tcwidth-100” added to them which is forcing them to be 100% width. Is there an option to disable this is settings for the Global Form editor? I’ve tried everything related (Label view mode Auto), disable Show full width label for elements…
No, there isn’t any setting for that. The 100% is because you have set the sections or elements to be 100% width. This is determined in the builder. If you want another width adjust the sections or elements accordingly. If you need something more specific kindly use our profile page email: https://codecanyon.net/user/ThemeComplete#contact or submit a support ticket at https://themecomplete.support/forums/forum/extra-product-options/.
Hi, I just can’t create a new form in a WPML website. Publish button is missing.
Thank you for reaching out for support! To receive the best assistance, kindly use our profile page email: https://codecanyon.net/user/ThemeComplete#contact or submit a support ticket at https://themecomplete.support/forums/forum/extra-product-options/. Your understanding is much appreciated!
Hello. I use the fancy product designer. I’m just trying to get the customization button to work anywhere in extra product options. I can integrate the button via [fpd] and it is also displayed. but the second button is still there. There seems to be a JavaScript problem here because the first button doesn’t always work and the product designer is somehow displayed twice overlaid. Please help. Thanks
I’m not sure I understand what you are trying to accomplish or which button you are talking about. If you mean the button from Fancy product designer I’m not sure how we can help with that. You will need to ask them if something like that is possible.
I’m talking about the customize button that opens the Fancy Product designer product designer in a lightbox. I would like to install this in a box with certain dependencies in the area of your builder. So far the button is in the product description area on my product page. You keep writing here in the comments that your plugin is compatible with FPD. I would like to make the button disappear in the product description and only display it in the EPO box. Is there a solution here, perhaps with a hook?
Certainly, I comprehend the situation, but I’m uncertain about how we can assist with that particular aspect. Our focus on compatibility ensures accurate price calculations, but it doesn’t extend to modifying features within the Fancy Product Designer, such as customizing the position of their button, even if you wish to place it within the EPO options. The specific display location of this button is beyond our current scope. I recommend directing your inquiry regarding this matter to the developer of the Fancy Product Designer for more tailored assistance.
Quite annoyingly our error.log file is filling up every day with hundreds of the following PHP Warnings.
PHP Warning: Undefined array key “tm_epo_product_after_adjustment” in /plugins/woocommerce-tm-extra-product-options/includes/classes/class-themecomplete-epo-cart.php on line 3473
We also get the same PHP Warning for lines 3474, 3490 and 3491. Would be appreciated if you would fix this, thanks.
WordPress 6.4.3 Extra Product Options 6.4.2 PHP Version: 8.0.30
Thank you for reporting this. It will be fixed on the next update.
Hi, i found a problem in my website
in the input fild if we place 2 underlines it breakes to half
like jlo__king
its show only jlo_ and rest get deletet is there any setting to fix it ?
regards
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send please check
Update failed: Error! Envato API error.
Every time I try to update I get this error message. Please advise. Thanks
Please see this post on how you are supposed to update the plugin: https://themecomplete.support/forums/topic/updating-the-plugin-2/
This means means that either your Envato token is invalid or doesn’t have the correct permissions or that your server blocks outgoing connections.
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