796 comments found.
I need to know if order tracking is included in this for both merchants and if issue tracking is available for admins.
both merchants and users*
Hi yes, order tracking is included for both merchant and admin. Unfortunately, we do not have any issue tracking system for admin.
Can you elaborate on the new feature: Shop Ownership Transfer added
Hello, our platform already have authentication system existing, we are using laravel too, is it possible to integrate with pickbazar?
Hi Pickbazar is a standalone laravel application. As you already have a laravel application, so if you wan to integrate it with pickbazar then you will need to do additional customization.
hi
i have a few pre-sale questions:
1) do you have the option to rather than add to cart, enter quantity or using a button with plus and minus? (we sell in multiple quantities and we rather the customer enter there amount than keep clicking add to cart) i see you have to click add to shopping cart forst then quantity comes up can this be changed to other wayround
2) in order to upload products in the back-end are we able to upload via a custom csv? i have over 10,000 products that are a mix of multiple variations
3) do you provide custom development on this script if so how do i go about contacting you.
Hi 1. Unfortunately at present we do not have such option 2.Yes you can import products but your csv data format should be matched with our designed data format 3.Yes, sometimes we do custom development depending on the scope of the project. You can contact us via support after purchase.
Do we have the option to update inventory in bulk and import and export items in bulk? Updating the inventory items every day would be impossible, and importing 500 items would take 6 months. Do we have that option?
Hi We do not have bulk inventory update option. You can import products.
Can we import products in bulk? and also can we update products in bulk?
Hi yes you can import products in bulk but you can not do bulk update on your products.
Hi yes you can import products in bulk but you can not do bulk update on your products.
Hello 
Front-end vuejs is on the roadmap or not ?
Hi Unfortunately we do not plan to add vuejs
Hi! Great script! I have a few questions before I purchase
1. How does the payment system work? If I am the owner of this multi vendor website. Do I as the admin add the payment methods? Or do vendors need to add their payments methods as well? I am just wondering how a vendor will get their money after a sale.
2. Is there a built-in help section for vendors so they can learn how things work? If not, does it have a place to add video tutorials to help new vendors out?
3. What options does the script have for tracking an order once an item sells? Does the customer have an option to see updates on tracking information? DO they get e-mails or just check when logged in to the multi vendor marketplace?
4. What options are available for shipping an item when a vendor sells something? Also, can a vendor easily create, order, and print a shipping label from their dashboard after selling an item?
5. If I have for example, 20 vendors selling t-shirts, and someone goes into the t-shirt category to browse all the t-shirts…. in what order and how does it decide what vendor shirts or what items are shown first, and which are shown last? How does this work?
6. Do you have a built in ad system, similar to Etsy where vendors can pay some money and have their items shown in the search results towards the top so more people see their items for sale?
7. Would I be able to disable certain payment methods? I will only have vendors from the United States if I purchase the script. So a lot of payment methods are uesless and I would like to not show them.
8. Can we create multi categories for products? How many tiers (subcategories) ?
9. Can vendors create variants for products? Example: If someone is selling a sticker and they have different sizes to sell, and different colors. Can they add multiple variants for their products to give different options and prices for their products. Also, can a vendor upload a set picture when adding a set variant options for their product?
10. Can we sell digital download products?
11. How are taxes calculated? I will only have UNITED STATES vendors and I am wondering if THE ADMIN (ME) would have the option to add taxes based on each state in the United States? Or how does it work? Does the vendor enter an amount they charge for tax or?
Thanks so much for your time and amazing script!
Hi 1. Owner of the website is a Super Admin. Super-admin add the payment methods, vendor won’t. During payment of any order, customer pay the amount, and it will distributed based on super-admin commission, tax, shipping & vendor income. 2. his feature option is currently under development. For right now, vendor can contact with super-admin directly via email & contact form about the details of any business deal. 3. Yes, there is a tracking_number to track down a current order status. After every order situation change Vendor & Super-admin can update the order status. There are option to send email on status change. Customer can get both email & check via logged in the application. 4. Shipping is currently handled via super-admin himself. Currently there is now feature about shipping label management. 5. Product will show on date order by default, there are no option to set priority wise vendor & their product order. 6. Sorry, this ads feature is not available. 7. Yes, you can select and enable only your desired payment method for shop end according to your business location and payment plan. 8. Yes, parent-child level category can be managed. For more details please visit our dashboard demo site. You can create and check the data. 9. Yes, vendor can add their own variation & they can upload pictures on each product variation option. For more details please visit our dashboard demo site. You can create and check the data. 10. Yes, digital downloadable product is available. 11. Currently tax option can create & set from the Super-admin end. Then that exact tax class will be available throughout the site. As per your requirement individual tax classes based on state is not available currently.
Currently we are using OpenCart, Journal theme and many paid extension for our multiple projects. We are planning to move Laravel and react based technology for our upcoming projects.
1. Is this a complete eCommerce system?
2. If we want to add additional features which is not present in your package, can your team will help us to do that with additional amount?
3. Do you have complete installation documentation for VPS with Plesk panel?
4. Two main things missing as per our first review: 4a. As all pin code is not serviceable in a country, Pin code based shipping is necessary. 4b. CCAvenue payment gateway is also popular like Razorpay, please add that.
Hi 1. we tried to cover as much generic eCommerce features as we could. Whatever features we have shown are available in our script 2. yes 3. we do not recommend managed servers. You can purchase any $5 – $10/mo server from amazon lightsail or digitalocean or any ubuntu server. 4. Thank you for your suggestion. We will look into the possibtliy of adding such features in our future updates.
Pickbazar admin not working. Showing, “The credentials was wrong!”
Hi please check now.
As per the DEMO frontend and admin panel, we have check and found these:
Good Things:
*Fast response *Google login *Login with mobile *product video link
Admin panel:
1. Product UPC/EAN/GTIN code area missing 2. Category SEO missing 3. Brand or manufacturrer missing 4. Existing order edit missing 5. SMTP email missing 6. Excel/csv import/export missing
Frontend:
1. Product page open as pop up. 2. Bad search engine. 3. No category filter
As in the DEMO, there maybe multiple things are disable, we can’t sure about these missing things, please share your comments.
Hi For admin part 1. It will require additional code customization 2. It will require additional code customization 3, 4, 5, 6 these features are available in our item
For frontend 1. We do have product single page. If you click on the product name from popup then it will redirect to single page https://pickbazar.redq.io/products/apples 2. we have used default laravel query so not sure why you claimed that our search is bad. can you please explain a bit more 3. we do have category based product filtering and searching For demo purpose we have kept somethings disabled intentionally.Your new update still missing Product SEO, category SEO, Brand/Manufacturer SEO
Hi Thank you for your concern, at present we do not plan to add anymore for SEO. However we will look to add these features in our future udpates.
Without SEO or META data, it’s a useless application.
Hi Our item is a generic ecommerce script. We tried to add ass many features as we can. If you want to add any additional features you are welcome to add it from your end.
We want to modify the export functionality; currently, it doesn’t export with product id. How can we find the endpoint we need to change in the package/maravel file? We’ve tried modifying it there, but it doesn’t seem to work. Where else can we find it? (in backend)
Hello You, Please help me about error when i setup shop it show error:
Server Error Error: Jest worker encountered 2 child process exceptions, exceeding retry limit
This error happened while generating the page. Any console logs will be displayed in the terminal window. Call Stack ChildProcessWorker.initialize
i do know this fix ,
Thank you very much
Hi Please open a support ticket so that our technical support team can assist you.
Tested again and found the below defects
1. Vendor count is incorrect in admin dashboard. After adding 1 vendor, vendor count shows 2
2. Inventory count is not changed after successful purchase of product
3. Download Invoice button logouts the shop owner (working fine for admin)
4. When group dropdown has only 1 group, there is empty space for additional groups in the dropdown
5. Event settings tab in admin is not triggering any notification, SMS or email for any of the users (admin, owner and customer)
6. Contact number of customer is not saved during checkout
These are defects and not issues that are specific to my purchase
Hi 1. super-admin itself has a vendor role… so there is always 1 vendor in the ecosystem. After adding new vendor the count was increased as expected 2.This is not a defect. You need to run events in your app. Please follow this documentation https://pickbazar-doc.vercel.app/api-command#event-run 3.We have noticed this issue. We will provide fix in the next update. There is a CSS issue. We will provide fix in the next update. 4.SMS and Email related .env variables need to be configured first. Then event queue should be run properly on your server, or queue_connection need to be set as sync in .env file for run those operations. 5.We have checked this in our test site. It’s working fine. 6.If you have enabled Use OTP at checkout settings from super-admin, then you need to configure Twilio or MessageBird service first properly. Then the customer contact number saving options will work as expected.
Hello, almost all queries on support desk is replied by “Unfortunately, the features you are inquiring about are not currently available within our system. However, you have the option to customize these features according to your specific needs.” I want to remove the fractions in prices, i.e. $50.00 to show up as $50 without .00 what do I need to do to achieve that? Thank you.
Hi Our item is a generic ecommerce script and for most e-commerce platforms having fraction prices are must so we have kept the fraction option. If you want to remove the fractions then you will need to customize it according to your need.
Hello! Can the app be used as a broker for trading between wholesalers and B2B retailers, if not? Do you have an app that works with this feature
The group drop down defaults back to ‘Grocery’ when the user navigates to specific product page
Steps to reproduce:
1. Click on Makeup from group down (https://pickbazar.redq.io/makeup)
2. Click on any of the products in the list (https://pickbazar.redq.io/products/smashbox-the-cali-contour-palette)
3. Group drop down is defaulted to ‘Grocery’Also, when turning on maintenance mode. It throws “TypeError: elm.focus is not a function” error
And as learner_b user commented, the changes in event settings are not reflected. No emails or SMS has been triggered to the customer, but the registration email and OTP for order is successfully received.
And Email Event Setting has description as “Set This to Send SMS on Selected Event” instead of “Set This to Send Email on Selected Event”
Hi Please open a support ticket and our technical support team will assist you.
Hey I have purchased the script but I am not able to login into the account. Please can you send me files?
Hi Please communicate with Envato regarding your account.
Hello, the API successfully sends emails for verification and password reset, but it doesn’t send any notifications for orders, messages, or notices. Store owner cannot reply the questions. Customer refunds are initiated in the development mode, but this process does not occur in the production mode. (live in server) The prices of the products which has variant may appear differently in the listing on admin side. I have almost completed my website, but will I pay a support renewal fee as much as the theme fee for the answers to these questions? 
Hi We have checked our script and did not find any such issue. So without knowing the details of the issue it is not possible for us to suggest you a solution. Can you please renew and open a support ticket so that our technical support team can assist you.
i am facing issue while deploying app on vercel. backend is working fine on VPS. i tried to create a ticket on official website but it says support is expired. could you please help me to figure this out?
Hi It is difficult to provide any solution without looking at the issue that you are facing. So it will be better if you renew and open a support ticket so that our technical support team can check and provide you with a solution
Hello do you have any plan to release native mobile application code for Android and iOS? if yes would love to buy it if its in flutter
i hope you will think on this, it will increase your sale and help us to grab some more users on our platforms.
Hi Unfortunately at present we do not plan to release native mobile application.
Have already reported this issue before. The shop dropdown is not automatically collapsed after selecting a shop.
Eg: Select Makeup shop and then select Bags shop, the dropdown should automatically hide, but its not
Hi We are working on this issue and will soon fix this issue and push an update soon.
Looks like this is fixed in the latest version. Thanks!
Hi Glad to hear that everything is working well for you. If you face any issue please open a support ticket and our technical support team will assist you.
Is the html/js version also available at another link?
