10154 comments found.
I’m building a product bundler or bundle wizard. Depending on the selections made, I would add products. Is it possible to add a product **without that products add-on fields? So The main product gets added but the add-on field do not display?
Example: in this bundler (wizard) we determine “color”, then based on other selections, the “size” of product. Products come in Small, Medium & Large. These products all share global “colors” fields.
When I add a product, it also shows the color field that is used on that product. So color selection is now added twice. Is it possible to just add that product but do not include any of that products add-on fields? Thank you.
If you mean that you want to add the associated products without their addons you can disable that in the product element settings.
Ah yes! Thank you… I see it now. *disable addons… set to *on… got it. Thanks!
Hello, I buy this plugin few years ago, never activated. Now I have a purpose for it but its says: The purchase code is already activated! Please buy a valid license!
You code is activated since 2018-01-31 at pizza-express-albstadt.eu
Hi,
NOTE: We tried to contact support for this issue but our support has been expired 2 days ago and this is kind of something urgent and we can’t delay this. So, please if you can help, that’d be the best thing. its very very urgent. i really link your plugin
We are creating a website for Tyres where users can order tires from anywhere and the company will send the staff to deliver and fix the tire if needed. So we are asking the user for input on the product page by creating a form using the Extra Product Option plugin.
So, we created the form and everything is good. But we want to add time intervals.
For eg. Suppose 14th December 2023 is the date of order. User 1 is placing an order for delivery on 17th December 2023 at 3:00 pm. After a few minutes, User 2 is placing an order for the same date and time as User 1. So, that would be a conflict between time and date. The order of User 2 would not be placed at the same time, it should have a time interval of 30 min or like the time is booked already something like this.
The overall summary of the process is “If a timeslot is booked by a user, another user can’t book a slot at the same time. They should select another timeslot which will be after 30 min.”
Website URL: https://berylindia.online/product/appointment-product/
Thank you. Best Regards,
I’m sorry but there isn’t anything in the plugin that you can use towards that direction. There isn’t a way to distinguish or provide some sort of solution for things like that. The addons cannot be have tracking like that. I’m not sure if pure booking plugins do something like that, but this isn’t a booking plugin in order to have such functionality.
Hi,
We are creating a website for the tyre brand where users can book a slot for the tyre to deliver and fixed while sitting at home. We want a booking/appointment system on every product page. We are using Extra Product Options & Add-ons for Woocommerce (EPO) plugin for the global form.
So, we tried integrating QuickCal with EPO using QuickCal shortcode in EPO and it’s working well. We have set a condition if the user clicks on “Book an Appointment” then only the QuickCal calendar will pop up otherwise it’ll be hidden.
On clicking Book an Appointment, the calendar appears but we can only see the header of the calendar, If we click on the Next arrow then the Next Month Calendar appears good and we have to click the back arrow to come back to the current month.
Also, the calendar is way too big to fit on the screen. Can we change the size of the calendar so that it can be fit in the popup?
Book an Appointment button: https://ibb.co/z8jv6bn Calendar after clicking on the Book an Appointment button: https://ibb.co/Wc7ndjG Page URL: https://berylindia.online/product/book-an-appointment-shweta/
Thank you. Regards,
I have no way to answer that I’m afraid since I don’t know how the particular booking plugin works. The only thing that I can speculate is that when you put it in the popup section it didn’t get initialized. It would be best if you contact the booking plugin author about this as I can only guide you about elements that are from this plugin only.
Hi,
Our support ended 2 days ago and our team did all the renewals in the first week of the month. We have some issues that need to be resolved urgently.
We are creating a tyre selling website where we are using EPO to take product bookings. The brand is launching a new service where they’ll deliver the tyres by their team and fix the tyres in the vehicle. All of this will take a small amount of charge.
We created a form with EPO and integrated it with the QuickCal plugin. It’s working well. So, the issue we are facing is with Quantity. We need to connect the Quantity with the delivery charges.
Currently, I’ve added some amount if the user selects Yes in the EPO Form. (Check the screenshot below) Screenshot: https://ibb.co/TwPQv1k
And it’s increasing the amount with the quantity. But we want to decrease the amount with the increase in quantity.
For eg, if a user buys 1 tyre then we will charge them around $10, if the user selects 2 tyres then the charges will be $8, for 3 tyres the charge will be $5, and for 4 or more tyres the delivery charges will be 0 that means free delivery.
We found a comment where you claim that there are ways to price an option on product quantity. Screenshot: https://ibb.co/5Bh9tVm
How can we achieve this? This is kind of urgent.
Please visit the page and try it by yourself once. Form: https://ibb.co/Lv7dHkM URL: https://berylindia.online/product/quickcal-calendar/
Thank You. Regards,
You can do this by using the math formula price type or by using lookup tables if you want more control. If you want anything more specific please either contact me from my profile page or open a support ticket.
Having a lot of issues since updating plugin. Tried to roll back but still having issues. All other plugins and Wordpress are up to date. You stated “We have noted that certain custom shipping solutions result in a conflict. We will release an update soon about this.” When will this be released? We have a lot of different shipping options.
This update is 6.4.0.1 and it is already live. If you have any more issues please email us from our profile page.
HI, I bought your plugin and it’s so nice and has a lot of options but I can’t find a simple option. As you can see in this image: https://drive.google.com/file/d/1dm6hw5eI_xrYzuEAKco-d8LkqoyvkiB1/view?usp=sharing
I have added some fields and text after the fields price (as you see) and I would like to add the same text in Final Total Text and Total Text options. Are there these options? It’s possible to do it?
Thank you
No, there isn’t anything like that for the totals box text after and before settings are element specific.
hi, It is possible to create 2 different Global Forms, to use in different products, I create them, but both appear in the same product.
Yes, it is possible. Please email us from our profile page with the account that bought the plugin to guide you how to do this.
Hello, this morning after updating from version 6.3.2 to 6.4.0.1 all the products that had no price that we usually showed as “request information” were marked as price 0€ and so were buyable and addable to cart. That is a big problem because under our (italian) law, you must sell products to the price you expose.
Reverting to 6.3.2 fixed the problem.
Please email me from my profile page about this.
I solved my problem (it was a setting) with the help of plugin author. Very fast and helpful! thank you!
Is there a way to set the image size of attachments being send by woocommerce order confirmation? I received some errors because the mail message is too large. I can imagine this can be set to a lower quality.
The image size would be the image you have selected. We cannot change that for the attachement.
I know, but maybe we can use a function to compress the image which is used at the email message.?
Or where can i find the function for enclose the files to the attachment? In that case i can investigate it myself
This would be in the woocommerce_email_attachments filter. This should return an array of all the attachments from any sources including the plugin’s. The woocommerce_email_attachments filter hook runs within the send() method of the WC_Email class in WooCommerce. This hook allows you to modify or add attachments to the emails sent by WooCommerce before they are sent.
Thank you
Pre sale questions, i already have a nice website with woodmart theme. Does this plugin modified/altered html or css in mini cart sidebar and cart table in cart page?
By default the plugin doesn’t modify anything in the locations you mention. The data of the plugin do appear in the mini cart and cart via WooCommerce internal data system. You do however, how an option to use a modified cart display if you want to that does add html code to the cart table, but that is optional and a matter of preference.
I checked the demo of plugin https://epo.themecomplete.com/product/woo-single-2/ and add the product to the cart and see that the plugin use default woocommerce tag for displaying attribute <dt><dl>, since woodmart altered the html tag for displaying attribute become “ul li”, does the plugin will use the html tag from theme or will it keep use how default woocommerce html tag to show attributes?
The specific part uses dl/dt tags. I’m afraid that there isn’t any possibility to hook into custom implementations of the cart-item-data.php template so the only solution is to override it but with the default WooCommerce tags.
Hello, After updating the plugin, I cannot import the csv file, it does not take any action and does not give any warning/error.
GLWS.
(+) The “Conditional Logic” feature also does not work properly.
Please email me from my profile page about this.
Is there an admin demo? I don’t really understand what the form builder is for?
No, there isn’t an admin demo. The form builder is where you can create the options.
Hi, can i upgrade the regular license to the extended license later and just pay the difference? Asking because it’s not sure yet, if the project will be run by a customer later. Thanks!
You will have to ask Envato support for that. We are not in charge of how licenses work I’m afraid. I don’t think though that you can do that.
Hi, this latest update ruin my website. I also got email from WP regarding this plugin. . Howdy!
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Extra Product Options & Add-Ons for WooCommerce.
Please email me for our profile page about this. We have noted that certain custom shipping solutions result in a conflict. We will release an update soon about this.
Does this plugin support Woo’s HPOS ?
Yes, there is HPOS compatibility. Do note that the plugin doesn’t use any extra database tables and its data is only saved using internal WordPress or WooCommerce functions.
Thank you for the prompt reply!
Hello, Im trying to set up options for our gifts. Users can choose between wood box or black box. But if they add 2 gifts (quantity of the product) the option quantity stays 1. How to set it up so that the qantity of products and the options are linked? Thank you so much!
I’m afraid those are not linked at all. The plugin cannot affect the product quantity. You will need to use some sort of custom JS solution for this tailored to the specific options you are using.
Hi, consult before purchasing!
1: Does it support Ajax shopping carts? 2: Can users input prices themselves and directly add them to the shopping cart for payment orders 3: I saw the demonstration page and can calculate the price based on length * width! (I am a beginner, and I have read your document. I am completely confused about formula calculation. If needed, could you assist in configuring it?) 4: Is there a backend demonstration?
1. This depends on how the ajax add to cart solution you are using is created. From our experience many are coded incorrectly resulting in wrong data being posted to the server.
2. You can do this if you configure the price types of the addons you will create.
3. The math formula works exactly like a math formula. The only thing you would need to do is replace the things in your formula with the plugin related code. We can help you with that as long as you know what your formula is in general.
4. No, there isn’t any.
Hi I can’t seem to update the plugin anymore… It says there is an ENVATO API Error. I suppose I need to by it again? On the other hand I’m also wondering if the new version of the plug-in supports this behavior/feature where you type some words in a textfield… for instance text you want to print on a T-shirt ... , and then on a next dropdown field you select a font type (which you can set up in the backend with all sorts off different fonts you can upload from the computer) and then de previously entered words in the text field will change in the font you selected in the dropdown? Do you understand what I’m searching for?
I’m running Version 6.3.2 by the way
In addition to the above … I’m thinking of switching themes, is your theme completely compatible with the DIVI theme?
The “ENVATO API Error” message means that the Envato token you used in the plugin license is not valid or doesn’t have the correct permissions.
There isn’t any feature like the one you describe with font changing.
Many of our customers use the DIVI theme without any issues.
Thanks very much! Made a new token and it fixed the update problem. 
Hello,
You are having issues with the last update. Older version 6.3.2 is working fine while 6.4 all the styling is dead. Removed all plugins and styles from my website and it did not do it.
Going back to 6.3.2 is good.
Any thoughts ?
Can you please elaborate what do you mean about the styling? Did you clear your cache after the update?
The styling issue was on the select boxes and INFO bubble. Data was shown outside of label. Basically, everything related to CSS was broken. I did get to manage to get an older version, but now I am facing another issue.
Since then, the plugin is no longer registered, I tried to put back my registration data, but it says it is already registered somewhere else… I do have my test website, but even there it is not working.
Your support forum does not give any info on where the plugin is registered and since I do not have support I can no longer use the plugin updates and I am stuck with an older version.
I do understand you guys put certain protection between people sharing the plugin, but since you guys give absolutely no info on the support forum, you must realize we are going to troubleshoot our self and test the plugin somehwere else…
Any chance I can get to know where this plugin is registered? Remove it from the test site and put it back on the correct one? A place I can download older versions from you in case updates break?
I deactivated your code and you can activate the plugin again. If you install the latest version 6.4.0.1 you won’t have the issue with the tooltips.
After updating Envato, I did manage to update.
Plugin styling broke again.
From what I can see from my test site on the older version, you guys changed lots of styling components and a lot of options
1) STYLING: .tm-extra-product-options .tmcp-field-wrap label is set to display: -webkit-box; and actually kills any FLOAT attempts. Seems like there is an option for the fields to be full width so i guess theres that…
2) TOTAL FINAL You guys added the tm-fee-totals, when there use to be only ONE slect box inside General Options to control what to final total showed. Now it seems like we have more control, but there is no way to actually just show the Final Price Total (fourth option on the list on the older version).
3) Taxes changed on options. It seems like after my update, the price of the option went from WITH tax to WITHOUT tax. Dunno how to set it back.
There seems to be lots of changes… maybe to many.
Anyways, after couple hours, i got it back to what seems to be normal.
Yes, there are a lot of styling changes. The plugin now mostly uses the flexbox model for its components.
To show only the final price use Final Total Box: enable, Show Options Total: Hide, Show Final Total: enable
I’m not sure what you mean about the taxes, we didn’t change change anything regarding that aspect. The price of the options always follows the tax setting set in WooCommerce.
If you are having any more issue please contact us from our profile page and we will get it sorted out.
After latest update, Conditional Logic no longer working. Reverting to the previous version fixes the issue.
Please email me from my profile about this or open a support ticket.
Hi,
I select product element and i choose a few products. When i select a product, the product images is appering but i want to diplay the image inside the dropdown is it possible to diplay the product image inside the select box? Thank you
The plugin doesn’t have anything like that I’m afraid.