984 comments found.
Hi, Good plugin thanks ! Can i had the whole adress after the name in the dropdown menu ? Can i had google adress autocompletion to your plugin ? Thanks for help
hi,
Thank you for your appreciation! I’m really sorry, the plugin doesn’t have such options.
thanks for your response, can we buy you this options ?
Hi,
I can try to implement it with a custom work. Unfortunately, I’m away from the office for this week. Please send me a private message (click on my name then use the low-right box) reporting your email. When I get back to the office I’ll reply if what you can ask can be implemented and I’ll reply with a quotation. Thank you.
Hello,
We have noticed that when our plugin is activated on our website the following error is produced by Wordpress Site Health:
An active PHP session was detected A PHP session was created by a session_start() function call. This interferes with REST API and loopback requests. The session should be closed by session_write_close() before making any HTTP requests.
Do you know why your plugin is causing this and is being flagged by wordpress with a critical error?
Regards LP
Hello,
you can safely ignore that warning, it is a false positive. The plugin won’t cause any issues when using the REST API.
Hi, We are not sure we can ignore as it could potentially lead to issues like a high number of admin-ajax.php requests we have been experiencing which is causing intermittent 403 response code. It may or may not be this plugin but we have been getting this problem since installation which is why we used site health to detect potential plugin issues.
Rest API requests are not forwarded via the admin-ajax.php. furthermore,in case of error or crashing script you would get a 500 error.
What you get is a 403 error, it means that your server is denying the access. Try contacting the server maintainer to have more clues about the request denial reasons.
Hi, Sorry we were getting a 503 gateway timeout error caused by high resource usage coming from high numbers of admin-ajax PHP requests. It was our host (Krystal UK) who asked us to investigate our plugins for which one could be causing very high requests. This is why we were asking you if the error could be coming from your plugin (given that we get the PHP session critical error when your plugin is active)
Ok, but the plugin doesn’t perform wp-admin ajax requests. Furthermore the health message you reported is not related to that kind issue you are referring.
Hi. Okay thank you for confirming. The critical message in wordpress site health just set off our alarms but if it is a false positive then we will ignore it as you say.
Dear VanQuish,
Yesterday, I acquired your plugin WooCommerce Multiple Customer Addresses & Shipping. I installed following your instructions, however even if I can store different billing addresses for a customer, however, the confirmation email always sends to the main billing address.
Please advice me how to solve this issue.
With Best Regards Giorgos Giannakakis
Hi,
yes it is normal. When the user select an address on the checkout, that’s becomes the main address. The main address is the one reported into the email and the order details
Hi, unfortunately, when I select an adress, the order continues to go to the user’s primary address. How could I fix this issue?
thank you
you need to find the cause of the issue. When you select an address, the billing/shipping form data is updated? If not, it means that something is interfering. Try to:
- Give a look at the browser error console. There might be some javascript errors that prevent the plugin javscript library to be properly executed by the browser and then updating the billing form
- Try to disable the other 3rd party plugin to see if any is interfering. Try eventually to switch themes, it might be the cause as well
- If you have altered in any way the checkout page, restore the original
hi – i´m looking for an plugin which has the possibility that an new client has only the possibility to chooses between 4 delivery addresses
Hi,
If you need I can eventually create with a custom work. If you send me a private message (click on my name the use the low-right box) reporting your email I’ll reply with my email address where you can send a detailed description of what you need.
I’ll let you know if I can do and the quotation. Thank you.
Greetings. I just purchased this multiple customer addresses & shipping plugin. I would like to find out how to make the below items happen:
(1) On the checkout page, I would like the default “ship to a different address” checkbox to be UNCHECKED (since the majority of people will not be using multiple addresses).
(2) If “ship to a different address” remains unchecked, I’d like the product listing on the checkout page to remove: (a) the address pull-down menu and (b) the text “Item will be shipped to the billing address (or to the shipping address if you selected to ship to a different address from the billing)”
The idea is that 90% of the people will be shipping to the billing address. For those 90%, it should look simple and straightforward.
Can this be done?
website: https://simplesimonz.com/
- this doesn’t depend on the plugin. To avoid what you say, make sure you have selected the following option in the WooCommerce shipping options area: https://nimb.ws/5hn7Xw
- To disable those options, make sure you have disabled the “shipping per product” option: https://nimb.ws/3LhzgV
Hi, “The plugin can be activate in only two domains and they cannot be unregistered. For each activated domain, you can reactivate unlimited times (including subdomains and subfolders). The “localhost” domain will not consume activations. Please enter the following data and hit the activation button”
I have activate in the second domain, that is a testing domain. Reinstalled wordpress but i cannot re activate same license on the same domain. Because is a testing domain will take down many times, but i need to activate the second licence on this domain. How can i do? thank you
Please update to the latest version. It no longer requires activation.
Hello there,
Good day!
We are interested in purchasing your Multiple Shipping Addresses for the WooCommerce plugin. However, before proceeding, we would appreciate some clarification on a specific matter.
Our website currently utilizes custom registration fields from the User Registration Advanced Fields by WPEverest. Our query pertains to whether it is possible to integrate these custom user registration fields into your Multiple Shipping Address sections. These custom fields play a crucial role in capturing additional user shipping details.
If you have any questions or queries regarding this let me know.
Looking forward to hearing from you ASAP.
Thank you.
Hello,
I’m sorry, the plugin is not designed to support 3rd party plugins customize the checkout form. This could lead the plugin to not work as expected.
Thank you for your clarification.
Hi! Just installed and the addresses pop up the order section does not open. This is the red console error:
Uncaught TypeError: Cannot convert undefined or null to object at Function.keys (<anonymous>) at Object.getDataAttributes (bootstrap.min.js?ver=5.0.2:6:9638) at jt._getConfig (bootstrap.min.js?ver=5.0.2:6:48593) at new jt (bootstrap.min.js?ver=5.0.2:6:41551) at jt.getOrCreateInstance (bootstrap.min.js?ver=5.0.2:6:7767) at HTMLDocument.<anonymous> (bootstrap.min.js?ver=5.0.2:6:49641) at Function.each (jquery.min.js?ver=3.7.0:2:3129) at e.<computed>.each (jquery.min.js?ver=3.7.0:2:1594) at e.<computed>.jQueryInterface [as tooltip] (bootstrap.min.js?ver=5.0.2:6:49613) at wcmca_add_load_from_multiple_addresses_list_buttons (admin-order-edit-ui.js?1699436918&ver=6.3.2:12:21)
Hi,
In order to understand if a plugin malfunction actually causes the issue, please the following clean installation: https://codecanyondemo.work/wcmca/wp-admin/ (user: demo, pass: demo) to recreate your scenario and report to me if you are experiencing the issue (and if so, please report to me a step by step guide).
If not, it means that something in your installation is interfering with the JavaScript libraries included by the plugin. In that case, you need to disable the other 3rd party plugins one by one until you find the interfering one. Once done, you need to report to its developer in order to fix the interference.
I don’t understand. I checked your demo and for sure it works, you can navigate trough orders, click on the address section and the pop up to select one of them will show up. In my case, when navigate to address section, click on the pencil icon, then click on the list icon and does nothing. There is this console error on load: https://drive.google.com/file/d/1e-Q_u82hZthtXXI5FhN_a2-I9nmvWFzx/view?usp=drive_link
I need your support to know and fix what is interfering with your plugin. If I cannot fix this I’m gonna need to ask for a refund, since it doesn’t work for me.
Thanks
It means that the issue is not cased by the plugin but by a 3rd party interference. Something is including some Javascript libraries that prevent the plugin to work as expected.
Please try to disable one by one the other plug-ins until you find the interfering one. Try also to temporary switch theme, it might be the cause as well. Once identified, you need to report to its developer in order to fix it.
Just found the plugin, is the main postal carrier in Spain, Correos: https://www.correos.es/es/es/empresas/ecommerce/agiliza-la-gestion-de-tus-pedidos/woocommerce. If I deactivate the plugin the pop up works. How do we know which of both plugins need to be fixed?
I am sorry but this plugin does not offer support, is not even in the wordpress repository
The interference is generated by that plugin, I cannot implement a fix on my plugin code to fix 3rd party malfunctioning.
You should report the issue to that plugin support team and make sure their Javascript libraries do not raise any error that prevents other Javascript libraries from being properly executed by the browser.
Hello! I finally got this response from Correos Spain:
We have been investigating and it is not really an incompatibility caused by us, in any case we have tried to see if it could be fixed but it is a corrective that greatly changes the module and would affect all clients, so since it is only this client in concrete and for a module that has nothing to do with ours, we cannot act.
Therefore, with great regret, we cannot offer a solution to this compatibility issue with another plugin.
Can you provide any other solution to my problem?
I’m really sorry but unfortunately, on my end, there isn’t much I can do to avoid that javascript to raise those errors.
How can i ask for a refund? To codecanyon directly?
I’m sorry, you cannot ask for a refund due to a 3rd party malfunctioning. In that case, you should ask for a refund from the company that is producing the software.
hi
Thank you for the excellent plugin! I encountered a minor issue where the text in the country/region dropdown menu on the checkout page was overlapping. Additionally, a similar problem occurred in the “Edit Product” section when configuring linked products, upsells, and cross-sells, as the field layout was disrupted.
Hi,
Thank you for your appreciation.
Regarding the edit product, it sounds strange. The plugin is only loaded on the checkout and my account page.
However, both issues most likely are just related to CSS interference. It could be due to a 3rd party interference that is overriding some CSS defined by the plugin. To have more clues about that, just use the browser inspector tool and see which are the CSS rules associated with the elements you are referring: https://www.dropbox.com/scl/fi/4lu7enj54mnb0btp5i9r0/wcmca_css.jpg?rlkey=b8p93bb1bu0h0cbs65yjp3jd4&dl=0
once done try to directly modify those css files and rules, or just redefine a css rule that overrides the interference.
Hi, Love your plugin ! I’m looking for this but with a google autocomplete adress field, is this doable ?
Hi,
I’m really sorry, the plugin hasn’t such a feature 
Hello, I would like to know, how can i translate the sentences of the plugin in french ? Thanks for your answer.
Hi,
To translate, you have to create a .po file for your language. To do that, do the following: edit the woocommerce-multiple-customer-addresses.pot file you find inside the language folder using a po editor (like: https://poedit.net/ ). Create a .po file for your language and translate the strings you need and save.
The program will create a .mo file that you have to save back with the .mo file into the language folder.
The .po and .mo files must be named as woocommerce-multiple-customer-addresses-it_IT.po and wwoocommerce-multiple-customer-addresses-it_IT.mo where it_IT is the language code for Italian, replace with the one for the language you need.
Note: The backend options menu cannot be translated.
We have a few customers that are saying the checkout page is giving these spinning wheels under the address book on the checkout form. We think its because of woopayments? maybe just for windows 11? in this video the customer also has a discount that is 14% off all products from advanced dynamic pricing. basically they are one of our whole sale customers.
Most likely it could depend on a 3rd party interference. Unfortunately, without any further clue it is quite hard to determine a cause and suggest a solution.
Please try disabling the others plugin one by one to see if any of them is interfering. Try also switching theme, it might be the cause as well.
Hi, Your plugin if active, generates an error in Site Health. It says there is an active session and it needs to be closed, can you check it? It took me some hour, to come to this conclusion. Thank you.
Hi,
you can safely ignore that message. Please make sure you are running to the latest 23.7.
Hi,
Reply of my support:
“It appears that the plugin is initiating a PHP session (likely via session_start()) and is not closing it before making HTTP requests. This behavior is interfering with the REST API and callback requests, leading to session locks. Such locks can result in prolonged waiting times or even cause requests to fail entirely.
The general recommendation to address such issues is to invoke session_write_close() after any session modification and prior to any HTTP requests. This ensures the session is saved and closed properly, allowing other requests to access it without any hindrance.”
My hosting team has highlighted this issue, emphasizing the importance of addressing it for the smooth operation of my website.
I would greatly appreciate it if you could look into this and consider implementing the necessary adjustments in a future update. Your plugin is crucial for the operations of my website, and I am keen on having this issue resolved promptly. Thanks
That’s not the case of the plugin, so you can safely ignore that warning message that is reporting a false positive.
Ok. thanks
Hi, I just bought your multiple address plugin which is lovely.
One question I have. When a customer has multiple address and you set one of them as default in the My Account > Address page ….. is there anyway to change the background colour of that address (or similar) to make it obvious to the customer that the address is the default address?
On our theme (woodmart) there is no way of knowing which address is a default address.
Warm Regards
Neil
Hi Neil,
please update to the latest 23.7 version I’ve just released. You can manually download the new version via CodeCanyon or receive an automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33 . To manually update: deactivate, delete the old plugin and just install the new one! Don’t worry, you won’t lose any data! 
There was an issue that prevented the “default address” badge to be displayed. Now, once you mark an address as default, this badge is displayed: https://nimb.ws/i8t7sX
You can customize the color via the options menu: https://nimb.ws/WRJcBQ
Give it a try and let me know!
Hi. Thank you for looking into this. We updated to the latest version but in our instance there is still no default address badge showing. See the image here: https://ibb.co/ykWtdGJ
What should we do?
Please, try purging your caching issue. Make also sure that actually any of those address have been marked as default: https://www.dropbox.com/scl/fi/vk7eq8hjltllvmg56jbdv/wcmca_default_badge.jpg?rlkey=yfcj1xg9gqn7j53qd7abej6p7&dl=0
Yes to both. Cache cleared and default address selected.
There isn’t much more I can suggest. Are you really sure you are running the latest 23.7 version? try to completely delete and reinstall.
In order to be sure the issue is actually caused by the plugin and not a 3rd party interference, please try the following clean installation: https://codecanyondemo.work/wcmca/ (user: demo, pass: demo) to recreate your scenario and report to me how to experience the issue. Thank you.
Running 23.7 with a delete and reinstall. Tried on our staging site too and changed to storefront theme. Same issue. Deactivated most plugins and the issue still there (will keep investigating). Your demo runs fine with the badge and default address.
Deactivated most plugins, try to disable all to see if it helps.
Ok, nevermind. Maybe I know why. Please update to the latest version I’ve just released. Thank you.
Yes that fixed it. Thank you.
You’re welcome and apologizes for the inconvenience.
last but not least, I would ask you to help me: If you enjoyed my plugin please consider leaving the 5 stars…It would help me with sales, I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/v6zaoe0p6cs4x2o/rating.png?dl=0 )
Have a great day!
Okay done. Thank you
Thanks!
Hello, I have an issue with tabbing to the next field on street address and city when adding a NEW address. If I type a space in the street address or city, it will jump up to a field in the top left of the screen (outside of the form). Have you had any reports of this? Thank you!!
Hi,
I’m sorry, no one reported such a malfunction. However, as you can test in the demo site, in a fully working environment, this issue doesn’t happen.
Most likely there is a 3rd party plugin interfering. Please try giving a look at the browser error console to see if any further info is reported. Try also to disable your 3rd party plugin (and eventually switch theme) to see if any of them is causing the issue.
I just installed the WooCommerce Multiple Customer Addresses plugin. It works during the purchase phase, but I don’t see the selected address on the order page. I always see the main one. I use the DIVI template.
on selection, the selected address is copied into the checkout form. The address you see in the order is the one selected:
- Before selection: https://nimb.ws/FzPqX2
- After selecting: https://nimb.ws/Xui57T
- Order details: https://nimb.ws/B9yKUf
Make eventually sure that when selecting an address, the checkout form is properly populated with the selected address data. If not, it means that something is interfering.
Try giving a look to the browser error console to see if any error is reported. Try also disabling the other plugins one by one. One of them might be the cause of the interference.
Indeed after confirming the order from this error:Indeed after confirming the order from this error: Uncaught TypeError: o.extend is not a function jQuery 3 jquery.mask.min.js:1:6915 jQuery 3 JQMIGRATE: Migrate is installed, version 3.4.1 jquery-migrate.min.js:2:981 downloadable font: Glyph bbox was incorrect (glyph ids 17 40 45 46 50 51 53 58 59 63 66 69) (font-family: “WooCommerce” style:normal weight:400 stretch:100 src index:1) source: https://www.vd-shop.it/wp-content/plugins/woocommerce/assets/fonts/WooCommerce.woff È stato fornito a “https://js.stripe.com/v3/m-outer-27c67c0d52761104439bb051c7856ab1.html#url=https%3A%2F%2Fwww.vd-shop.it%2Fpagamento%2Forder-received%2F34046%2F%3Fkey%3Dwc_order_Z5pLoOgqUCGnb&title=Pagamento%20%7C%20VD-SHOP&referrer=https%3A%2F%2Fwww.vd-shop.it%2Fpagamento%2F&muid=d1c97bde-fe1a-4956-b0f9-79be7119dbf3b685db&sid=854236c5-9228-4bf5-ad16-3341151105dbb47251&version=6&preview=false” un cookie partizionato o accesso alle risorse di archiviazione in quanto è caricato in un contesto di terze parti e il partizionamento di stato dinamico è attivo.
È stato fornito a “https://m.stripe.network/inner.html#url=https%3A%2F%2Fwww.vd-shop.it%2Fpagamento%2Forder-received%2F34046%2F%3Fkey%3Dwc_order_Z5pLoOgqUCGnb&title=Pagamento%20%7C%20VD-SHOP&referrer=https%3A%2F%2Fwww.vd-shop.it%2Fpagamento%2F&muid=d1c97bde-fe1a-4956-b0f9-79be7119dbf3b685db&sid=854236c5-9228-4bf5-ad16-3341151105dbb47251&version=6&preview=false” un cookie partizionato o accesso alle risorse di archiviazione in quanto è caricato in un contesto di terze parti e il partizionamento di stato dinamico è attivo.
È stato fornito a “https://js.stripe.com/v3/controller-f5e60998236d278276f9f622eb93aff9.html#apiKey=pk_test_51NeBy6LvQttHDrtmyoaOiVK6S7FYJue1zikBfoLCEY57qUXU2jkcRuZ3zMZZABCVgI3EZv5o1oVLKzRpmHtsAQ4O00gQPMiF8s&stripeJsId=39f33772-c1d0-4834-93a2-00333377d375&locale=it&stripeJsLoadTime=1695811412392&manualBrowserDeprecationRollout=false&referrer=https%3A%2F%2Fwww.vd-shop.it%2Fpagamento%2Forder-received%2F34046%2F%3Fkey%3Dwc_order_Z5pLoOgqUCGnb&controllerId=__privateStripeController8911” un cookie partizionato o accesso alle risorse di archiviazione in quanto è caricato in un contesto di terze parti e il partizionamento di stato dinamico è attivo.
Ok, but that’s not an issue of my plugin. You need fo fix that in order to avoid the interference.
Hi support,
how can i add shipping addresses to a customer through API?
Thanks
Hi,
I’m sorry, you cannot. The plugin hasn’t such feature.
Hi, I’ve been using the option to prevent customer from editing their billing and shipping address, but we noticed lately it is not working. Fields are grey but they can be edited by the user. Could it be a bug?
Thanks in advance.
Hi,
To which specific option are you referring? To the Disable checkout billing form editing or the Disable the add/edit/delete billing addresses capabilities?
Could you attach some screenshots showing the issue? Thank you.
Ok, no problem, I should have identified the issue.
Please update to the latest 23.6 version and let me know!
Hi. Indeed it’s Disable checkout billing form editing and Disable checkout shipping form editing. I have downloaded the latest version available and it is still 23.5, so I couldn’t test if it has been solved
Please retry in few minutes!
