1978 comments found.
Hi guys, Wordfence is reporting a security issue with the plugin, any update coming soon?
Hi, sorry for the delay it will be fixed in a few days
There are reported security issue with this plugin and no known fix. Will you be making an update?
Yes we are working on this and it will be released very soon
I’m guessing this is no longer supported, since you’re no longer answer questions.
1. I want to put icons down the left-hand side of a slide. When the icon is clicked or tapped, I want the information for that layer of the slider to appear. Will this do that? Is this a layered slider, that will do that? It will look like this: https://photos.app.goo.gl/vx65bSJ6dGYyfpQBA
2. Can I put a contact form 7 short code in this slider – and have it work?
3. Must I have a ‘Pro’ version of a site builder to use this? (Like Elementor PRO or WPBaker or other)
Hi. Sorry for the delay in responding. Please check your ticket. We have responded to you and will be in touch if you have any questions or need any assistance.
1. I want to put icons down the left-hand side and have the slider only move when an icon is touched, Will this do that?
2. Can I put a contact form 7 short code in this slider – and have it work?
Hi. Sorry for the delay in responding. Please check your ticket. We have responded to you and will be in touch if you have any questions or need any assistance.
Hello, pre-sale question:
Is it possible to have a dynamic slider with one slide having the info from one post, another slide from a recently populated event and then another different post?
Thank you!
Hi, please explain a bit more about what you want, so we can help you better, if you want to have dynamic slider from your posts then yes you can do that
I do have problem with the licensing. Need your help.. I have submitted a ticket for the same.
Vijay
Dear Vijay, sorry for the delay please follow your ticket on our help center, we replied there
I needed help for the responsive slider and its been 12 days.. please guide me.. I am unable to fix.
Dear Vijay, sorry for the delay please follow your ticket on our help center, we replied there
Hi Team, I purchased the plugin and was able to install it successfully, I was able to configure it also, but the responsiveness of the slider is in trouble. I tried to configure but unable to get the desired result.. Need your help. I have submitted the ticket days ago.
I have placed in the username raghavan2004.. Please do the needful.
Vijay
I needed help for the responsive and its been 12 days.. please guide me.. I am unable to fix.
Dear Vijay, sorry for the delay please follow your ticket on our help center, we replied there
Hi
Is it possible to select for example Slider with vertical thumbs and if I change my mind and want the layout to be horizontal thumbs can this be done instead of having to select all the images again because I have decided to change the layout.
Hi. Please note that changing the template will reset all slider controls and will change some slider settings but generally, your slider should be fine. To make sure that you don’t lose your slider setting, make e duplicate of your slider and change the template for that one.
Regards
Hi. It is imposible to create an account (not receiving a confirmation mail), your documention page is down and so are the video tutorials. What’s going on? I really need your support as I’m having issues with making a slider responsive. Thank you
About the documentation you are right and we are working on this, it will be fixed in a few days, sorry about that
the program does not work, I will ask for a refund, it’s official fraud from envato
Hi, It is working just fine. please explain your issue so we can help you. Did you install it as a WordPress Plugin?
Hi, is this plugin still supported? I have seen it has not been updated since 7 months and it says Warning: This plugin has not been tested with your current version of WordPress. We are on the current latest version of WP. Thank you!
Hi yes it is still supported and we will release an update soon too
Hi, when is soon? Today is September 6, 2023 and my question is 3 month old now…
I’m very interested in using this plugin, but I am unsure if it can conflict with my theme. Out of curiosity, here is my website: https://vlanderon.com Does this plugin align with my theme?
Hi there , if your theme is a standard theme then it should work just fine with Master Slider
Hello,
I have some doubts the plugin allows me to do what I need with image + hotspots for a new website. Will you refund me if I buy it and conclude it does not serve me?
Thank you
Hi again… anyone? One more thing: can the hotspots display images or video, besides text, on a pop?
Hi, for you yes it would be ok but you need to submit the refund request 2 days after your purchase
Hello, I registered a ticket 5 days ago!, but you did not respond How do I get premium templates? It says no data received.
I just started using the slider and do like it. I added my background image and then added an image layer, let’s say 400×400 pixels. How can I increase or decrease the image layer without changing the overall background size? I did check the documentation but couldn’t find anything. I want to use this for my website
please submit a ticket on our help center
I need clarification for the below.
If I buy an extended license can I use it in a single wordpress website which can be sold to say 500 or 1000 people .. Will this holds good. Please advice.
Hi, please submit a ticket on our help center and explain a bit more of what your WordPress website that you are going to sell is, subject your ticket as extended license request
Hi, I opened a support ticket 2 days ago. Can you take a look?
can you let me know if the support is working?
guys, I really need support for the product. Please check on the tickets.
Hi. I think you have a different username on our support center but anyway we are responding to all the tickets and will assist you with your request as soon as possible. Below is the help center link
https://help.averta.org/Hi, just checked, username is then same as here. 9 days past from my first ticket, 6 from the second and still no answer. I don’t believe that you will provide any positive support to these anyway. Already started looking for better plugin with obviously better support when its needed. Thanks for nothing.
I am sorry you are right and right now I saw your tickets, that is our bad, please accept our apologize and also follow your tickets since we already replied
Regards
