502 comments found.
I hope this message finds you well. I wanted to follow up on two emails I sent approximately 6-7 days ago regarding issue where the multi-level menu items are overlapping the widget content in the TapTap plugin. I have yet to receive a response, and I wanted to ensure that my emails have reached you and didn’t inadvertently slip through the cracks.
I understand that everyone has busy schedules, and I appreciate the time and effort it takes to respond to emails. If there is a more preferred method of communication or a better time for a follow-up, please let me know. I’m eager to hear back from you and move forward with [the matter at hand/the project/discussion].
Thank you for your attention to this matter.
Hi there. We responded to both emails days ago… check your spam folder, perhaps the responses went there for whatever reason.
Cheers.
I would like to create my menu like the demo 9, is there a demo instalation?
Hi there. I see you contacted us via email as well, I’ve responded there.
Cheers.
Hi, Is it possible to hide some menu elements?
Regards TAL
Hi there. Yes, you can hide multiple – like the search, logo, menu button etc. – it’s all in the settings. I’m not 100% sure which elements you mean though, please get in touch with us via the contact form on our profile if you require further assistance
Cheers.
Hi, before purchase, could you tell me if there’s a limit on how many images you can place, on the car-demo-like-images menu? Or the other one with the side bar images (dog picture).
Hi there.
Up to 9 out-of-the-box. Would you need more?
Cheers.
Yes, about 15. Does this require coding it myself, or how would this be done?
We can do this as a quick custom work for you. Please get in touch via the contact form on our profile to discuss details.
Cheers.
Hi, i want to replicate numer 9 demo. How can I achieve this?
Cheers
Hi there.
I see you sent us an email as well; we’ve replied there
Cheers.
Hi, we’re using just text instead of a menu item but we want to have an underline under the text for ‘Menu’ is this possible?
Cheers
Hi there.
Certainly possible. Please get in touch via the contact form on our profile though and include your site address; we provide support via email.
Cheers.
The demo number 3 that you show for this plugin, how is it possible to re-create that? Is there no way to import demo content/layouts?
Hi there. Please get in touch with us via the contact form on our profile, we provide support via email.
Cheers.
when i use horizontal menu, the sub menu items do not navigate to the page, nothing happens
Hi there. Please get in touch with us via the contact form on our profile, we provide support via email. Please include your site address as well.
Cheers.
Presale question: I’d like to know if I’m able to keep my existing header and use this plugin as the menu replacing the standard fly-out menu when the menu button is triggered via my current current header.
Thanks
Hi.
Indeed you can. You’ll just have to use the included custom activator class and you’ll be able to trigger TapTap from any element. You’ll find details in the included documentation.
Cheers.
I sent a request for assistance for a taptap menu displayed on mobile with the Divi theme. I did not receive a confirmation that the assistance request was registered/received. Can you confirm that you received my request?
Hi. Message already responded to.
Cheers.
Hi! 2 questions: Is it possible to use the TapTap menu as a separate menu, from my already existing theme menu, or does it replace my theme menu? And can I use a custom (uploaded or for example from font awesome) icon for the menu? Looking forward to hearing this! Kind regards.
Hi.
By default it doesn’t replace any element. But you can use it to hide your theme menu if you wish.
Icons could be a different matter, but if you can enter the icon into the menu item then TapTap will display it.
Cheers.
Hi, will this work with an Elementor theme?
Sure. It has its own settings though.
Cheers.
Thanks for the quick reply!!
Hi having an issue where the mobile burger menu isn’t clickable. Error code from the console:
TypeError: undefined is not a function (near ’...jQuery(’.taptap-menu-button-wrapper, .taptap-background-overlay, .taptap-custom-activator, .taptap-alternate-close-button’).on…’) Global Code — photo-gifts:1806:128 Selected Element …Hi there.
Not sure what the “photo-gifts:1806:128 Selected Element” code is, that’s certainly not coming from TapTap. But get in touch via the contact form on our profile, include your site address and we’ll have a look at what you have going on there.
Cheers.
Hi again,
Is it possible to add a border to the header? We were just looking to add something like a 5px border below the mobile header in the sites accent colour to match the desktop site.
Cheers
Hi.
Sure. I’ll send you a line of code. Please get in touch via the contact form on our profile though.
Cheers.
When I click scroll bar, suddenly my website turn to blank. I try to install back, and same thing happend. Can you help me with this?
Hi there.
I see you sent an email as well. I’ve responded there as we provide support via email.
Cheers.
Hi, I had reply your email. Attached with website details. Kindly please check. Thank you
The new update and demo is awesome!
I appreciate the kind words 
Hello Bonfire.
Just purchased your plugin and I have a question.
When you open up the plugin .zip file inside the structure of it you find both the taptap-by-bonfire.zip file and a folder directory “taptap-by-bonfire” which also contains plugin code.
What is the purpose of that? I understand the the taptap-by-bonfire.zip is the installable file in WP, but I am just curious and wanted to ask.
Thanks…
Kind regards
AngryWarriorHi there, thanks for the purchase.
It’s just for convenience really. It’s curious you should ask though, no has ever asked that after 15,000 sales
Cheers.
Well I’m a curious person and would like to understand stuff. 
Funny that I am the first so ask out of 15000 customers indeed.
Thanks also for your answer.
Kind regards
AngryWarriorHi, is there a way to disable loading of Google Fonts yet? I saw an old request from a few years ago here in the comments but in the settings I could not find an option to do that.
I removed the according part from the taptap.php but that’s not a sustainable solution. The automatic loading of Google Fonts violates GDPR regulations in Europe and basically puts every user in danger of getting an expensive cease and desist letters from lawyers.
Hi there.
We’ve just bumped it up on our to-do list. Expect it in the next few updates.
Cheers.
Hi!
i use at 3 different location the class “taptap-custom-activator” to show a 3 navigation menus.
i can’t remember where i can asign a navigation-menu to a certain page. can u please help me.
Thanks!
Hi there.
I don’t really understand your question. Please get in touch with us via the contact form on our profile, offer some more details and include your site address as well.
Cheers.
This look very interesting plugin and super nice. Is easy to configure? you can import demo? edit demo? can you aply this menu only on mobile? Any video tutorial how this works? Thanks
Hi.
There’s no demo import but yes, it is easy to configure. The download includes full documentation as well which will guide you through everything.
Cheers.
