3803 comments found.
When are you adding Saas features as the old versions? it used to be possible to add ressellers of sms, ie creating sub account and sms plans etc
Hi,
I apologize! Reseller options are not available at the moment.
Thanks!
trying to install 3.8 V but its https://prnt.sc/Bp6jdYw8oPwk
Hello,
Thank you for reaching out to us. We’re here to help!
To best assist you, please create a support ticket on our support portal at https://codeglen.ticksy.com/. Once your ticket is submitted, our technical team will review your case and get back to you.
Please note, due to the volume of requests, it may take up to 24 working hours for a response. We appreciate your understanding and patience in this matter.
Thank you 
Its saying Support is Expired when tryig to create ticket
Hello,
Thank you for reaching out and your patience. In order to assist you more effectively, I would need access to your cPanel/hosting, the domain name for Ultimate SMS, and your super admin credentials to akasham67@gmail.com
Rest assured, all information provided will be handled with the utmost care and confidentiality. Once I have these details, I can investigate the issue further and provide a more comprehensive response.
Please note, it may take up to 24 hours for a detailed response due to the nature of the investigation. I appreciate your understanding.
Looking forward to assisting you further.
Thank you
Can an update be done from let’s say 3.3 directly to 3.8?
Hi,
Yes! You can.
Thanks!!
can this be deployed on AWS
Yes!! You can deployed on AWS. For more details please check this https://ultimatesms.codeglen.com/install-ultimate-sms-on-ubuntu-instance-with-apache2-and-php8-1/
Thanks!!!
Dear CodeGlen,
I am reaching out for assistance with improving the performance of my bulk SMS campaigns via Jasmin SMS Gateway using Ultimate SMS. Despite having a robust server setup—12-core, 64GB RAM, 1TB SSD, and a high-speed network—along with configuring the package to unlimited sending and allocating 50 processes, I am facing challenges with campaign performance.
Currently, my Operator SMPP achieves a sending rate of 150 SMS per second. However, for bulk SMS campaigns comprising around 40,000 messages, the delivery time extends between 4 to 5 hours, which is quite prolonged. With an upcoming campaign next week aiming to disseminate up to 1 million SMS, I am keen on understanding how Ultimate SMS can better manage this volume and expedite the delivery process.
I would greatly appreciate any prompt assistance or insights you could provide to help address this performance issue. Looking forward to your valuable guidance.
Hello,
Thank you for reaching out to us. We’re here to help!
To best assist you, please create a support ticket on our support portal at https://codeglen.ticksy.com/. Once your ticket is submitted, our technical team will review your case and get back to you.
Please note, due to the volume of requests, it may take up to 24 working hours for a response. We appreciate your understanding and patience in this matter.
Thank you
Send a copy of this message via email, does this mean the message will go as emails to all contacts? or just copy to admin?
Hi,
It will just receive the Admin.
Thanks!
Why is during sending sms using file, it directs to the import page and yet the csv file is already imported? It doesn’t show if the message is sent or not. And what does the name field mean in send sms file page?
Hi,
I apologize, but I’m not quite clear on your request. Could you provide any screenshots or additional details regarding your inquiry?
Thanks!!
I was looking at the new demo. I don’t understand the OTP you added. I thought it meant for One Time Password API.
Yes!! You can send OTP using your API now.
Thanks!!
so what is the use of this feature OTP it looks the same as sending normal SMS. is it a Onetime password service like Firebase or twilio or just a normal SMS sending? I was expecting this https://www.twilio.com/en-us/trusted-activation/verify
OTP will work only with gateways that support this feature like MSG91, Voiceandtext, smartsmssolutions, fast2sms, etc.
Thanks!!
When Will Get New Updates ?
Hi,
I’ve already released the new update. You should expect to receive an update email from Envato within 30 to 50 minutes. For additional details, please refer to this link: https://ultimatesms.codeglen.com/update-ultimate-sms-version-3-7-0-to-version-3-8-0/
Thank you.
Hello.
If I purchase your SC with a Regular License, may my customers be charged?
Yes!! You can charged your customers using regular license.
Thanks!!
1. can someone upload an excel file into the software with recipients’ phone numbers, messages and send the messages to intended recipients in bulk? If yes, please provide the description because customers have their excel files already made and they want to send the messages in bulk
2. Can I use the ultimate API to build my own API?
Hi,
Absolutely! You’ll discover these features in my upcoming update. I’ve already uploaded version 3.8 on https://ultimatesms.codeglen.com/demo/login. Please have a look.
I’m currently in the process of updating the blog, videos, and documentation. Expect to receive an update email from Envato within the next 12 hours.
Thanks!!
can you give us a new update change logs?
Hi,
I’ve already uploaded version 3.8 on https://ultimatesms.codeglen.com/demo/login. Please take a look. You will find all details.
I am working on updating the blog, videos, and documentation. You will find an update email from Envato within 12 hours.
Thanks!!
when is new updates
Hi,
It will take 10 to 12 hours maximum to release.
Thanks!!
Hello – Is it possible to hide everything related to subscriptions in the dashboard? Perhaps by adding some custom css somewhere?
For example, I’d like to hide the “Current Plan” module on main Dashboard page and the “Subscriptions” tab on the billing page and the “Subscription Warning” toggle on preferences tab.
The only thing that gets charged in my setup is for SMS Balance, so having $0 subscription pricing and and expiration date can be a bit confusing and leads to lots of questions.
Hello,
Thank you for reaching out to us. We’re here to help!
To best assist you, please create a support ticket on our support portal at https://codeglen.ticksy.com/. Once your ticket is submitted, our technical team will do this for you.
Please note, due to the volume of requests, it may take up to 24 hours for a response. We appreciate your understanding and patience in this matter.
Thank you
The file ”/var/www/vhosts/ultimatesms.codeglen.com/public_html/demo/storage/app/import_file_demo.csv” does not exist
can you fix this.
Hello,
Thank you for reaching out to us. We’re here to help!
To best assist you, please create a support ticket on our support portal at https://codeglen.ticksy.com/. Once your ticket is submitted, our technical team will review your case and get back to you.
Please note, due to the volume of requests, it may take up to 24 hours for a response. We appreciate your understanding and patience in this matter.
Thank you
i didn’t buy yet that why i am asking can’t import bulk contact list. cause there is no example files there.
Hi,
Please give it a try.
Thanks!!
Works! thanks much
Hello there, I’m getting the following error when sending a campaign sms. Quick sms works fine though
[2023-10-10 00:00:12] production.ERROR: Connection to “process /usr/sbin/sendmail -bs -i” has been closed unexpectedly. {exception] (Symfony\\Component\\Mailer\\Exception\\TransportException(code: 0): Connection to \”process /usr/sbin/sendmail -bs -i\” has been closed unexpectedly. at /var/www/html/vendor/symfony/mailer/Transport/Smtp/Stream/AbstractStream.php:84) [stacktrace] #0 /var/www/html/vendor/symfony/mailer/Transport/Smtp/SmtpTransport.php(346): Symfony\\Component\\Mailer\\Transport\\Smtp\\Stream\\AbstractStream->readLine() #1 /var/www/html/vendor/symfony/mailer/Transport/Smtp/SmtpTransport.php(276): Symfony\\Component\\Mailer\\Transport\\Smtp\\SmtpTransport->getFullResponse() #2 /var/www/html/vendor/symfony/mailer/Transport/Smtp/SmtpTransport.php(213): Symfony\\Component\\Mailer\\Transport\\Smtp\\SmtpTransport->start() #3 /var/www/html/vendor/symfony/mailer/Transport/AbstractTransport.php(69): Symfony\\Component\\Mailer\\Transport\\Smtp\\SmtpTransport->doSend() #4 /var/www/html/vendor/symfony/mailer/Transport/Smtp/SmtpTransport.php(137): Symfony\\Component\\Mailer\\Transport\\AbstractTransport->send() #5 /var/www/html/vendor/symfony/mailer/Transport/SendmailTransport.php(74): Symfony\\Component\\Mailer\\Transport\\Smtp\\SmtpTransport->send() #6 /var/www/html/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(542): Symfony\\Component\\Mailer\\Transport\\SendmailTransport->send() #7 /var/www/html/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(304): Illuminate\\Mail\\Mailer->sendSymfonyMessage() #8 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/Channels/MailChannel.php(67): Illuminate\\Mail\\Mailer->send() #9 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/NotificationSender.php(148): Illuminate\\Notifications\\Channels\\MailChannel->send() #10 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/NotificationSender.php(106): Illuminate\\Notifications\\NotificationSender->sendToNotifiable() #11 /var/www/html/vendor/laravel/framework/src/Illuminate/Support/Traits/Localizable.php(19): Illuminate\\Notifications\\NotificationSender->Illuminate\\Notifications\\{closure}() #12 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/NotificationSender.php(109): Illuminate\\Notifications\\NotificationSender->withLocale() #13 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/NotificationSender.php(79): Illuminate\\Notifications\\NotificationSender->sendNow() #14 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/ChannelManager.php(39): Illuminate\\Notifications\\NotificationSender->send() #15 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/RoutesNotifications.php(18): Illuminate\\Notifications\\ChannelManager->send() #16 /var/www/html/app/Console/Commands/CheckUserPreferences.php(160): App\\Models\\User->notify() #17 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Console\\Commands\\CheckUserPreferences->handle() #18 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/Util.php(41): Illuminate\\Container\\BoundMethod::Illuminate\\Container\\{closure}() #19 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(93): Illuminate\\Container\\Util::unwrapIfClosure() #20 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(37): Illuminate\\Container\\BoundMethod::callBoundMethod() #21 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/Container.php(662): Illuminate\\Container\\BoundMethod::call() #22 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Command.php(208): Illuminate\\Container\\Container->call() #23 /var/www/html/vendor/symfony/console/Command/Command.php(312): Illuminate\\Console\\Command->execute() #24 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Command.php(178): Symfony\\Component\\Console\\Command\\Command->run() #25 /var/www/html/vendor/symfony/console/Application.php(1040): Illuminate\\Console\\Command->run() #26 /var/www/html/vendor/symfony/console/Application.php(314): Symfony\\Component\\Console\\Application->doRunCommand() #27 /var/www/html/vendor/symfony/console/Application.php(168): Symfony\\Component\\Console\\Application->doRun() #28 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(200): Symfony\\Component\\Console\\Application->run() #29 /var/www/html/artisan(37): Illuminate\\Foundation\\Console\\Kernel->handle() #30 {main} “} Error: fopen(/var/www/html/storage/app/quota/credits-log-send-650ef11f063b1): Failed to open stream: Permission denied {exception] (Exception(code: 0): Error sending to [{\id\ John\”,\email\\”}]. Error: fopen(/var/www/html/storage/app/quota/credits-log-send-650ef11f063b1): Failed to open stream: Permission denied at /var/www/html/app/Jobs/SendMessage.php:115) [stacktrace] #0 /var/www/html/app/Jobs/SendMessage.php(73): App\\Jobs\\SendMessage->send() #1 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\SendMessage->handle() #2 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/Util.php(41): Illuminate\\Container\\BoundMethod::Illuminate\\Container\\{closure}() #3 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(93): Illuminate\\Container\\Util::unwrapIfClosure() #4 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(37): Illuminate\\Container\\BoundMethod::callBoundMethod() #5 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/Container.php(662): Illuminate\\Container\\BoundMethod::call() #6 /var/www/html/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(128): Illuminate\\Container\\Container->call() #7 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(141): Illuminate\\Bus\\Dispatcher->Illuminate\\Bus\\{closure}() #8 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(116): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #9 /var/www/html/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(132): Illuminate\\Pipeline\\Pipeline->then() #10 /var/www/html/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(124): Illuminate\\Bus\\Dispatcher->dispatchNow() #11 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(141): Illuminate\\Queue\\CallQueuedHandler->Illuminate\\Queue\\{closure}() #12 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(116): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #13 /var/www/html/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(126): Illuminate\\Pipeline\\Pipeline->then() #14 /var/www/html/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware() #15 /var/www/html/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(98): Illuminate\\Queue\\CallQueuedHandler->call() #16 /var/www/html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(439): Illuminate\\Queue\\Jobs\\Job->fire() #17 /var/www/html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(389): Illuminate\\Queue\\Worker->process() #18 /var/www/html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(176): Illuminate\\Queue\\Worker->runJob() #19 /var/www/html/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(137): Illuminate\\Queue\\Worker->daemon() #20 /var/www/html/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(120): Illuminate\\Queue\\Console\\WorkCommand->runWorker() #21 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle() #22 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/Util.php(41): Illuminate\\Container\\BoundMethod::Illuminate\\Container\\{closure}() #23 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(93): Illuminate\\Container\\Util::unwrapIfClosure() #24 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(37): Illuminate\\Container\\BoundMethod::callBoundMethod() #25 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/Container.php(662): Illuminate\\Container\\BoundMethod::call() #26 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Command.php(208): Illuminate\\Container\\Container->call() #27 /var/www/html/vendor/symfony/console/Command/Command.php(312): Illuminate\\Console\\Command->execute() #28 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Command.php(178): Symfony\\Component\\Console\\Command\\Command->run() #29 /var/www/html/vendor/symfony/console/Application.php(1040): Illuminate\\Console\\Command->run() #30 /var/www/html/vendor/symfony/console/Application.php(314): Symfony\\Component\\Console\\Application->doRunCommand() #31 /var/www/html/vendor/symfony/console/Application.php(168): Symfony\\Component\\Console\\Application->doRun() #32 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(200): Symfony\\Component\\Console\\Application->run() #33 /var/www/html/artisan(37): Illuminate\\Foundation\\Console\\Kernel->handle() #34 {main} “}
Hi,
Please check your SMTP credentials are correct or not. To best assist you, please create a support ticket on our support portal at https://codeglen.ticksy.com/. Once your ticket is submitted, our technical team will review your case and get back to you.
Please note, due to the volume of requests, it may take up to 24 hours for a response. We appreciate your understanding and patience in this matter.
Thank you
Hello, I can not seem to see the Template Tags that I added when uploading contacts from an excel file. The tags seems can only be update one by one. Imagine having thousands of contacts. Kindly check, thank you
Hi,
In version 3.7, you can only use the following template tags for import contact.
Phone
First name
Last name
Email
Username
Company
Address
Birthday
Anniversary Date
But I am working with this module. In the future, you can use any template tags when importing.
Thanks!
Can we expect to be solved in the next update (3 days you said). I also suggest a feature of just uploading an excel with contacts and just send. No need to store contacts
Yes!! You will find this feature in my next update which will release within 3 working days.
Thanks!!
Thanks for prompt response.
Can’t wait for the update
Thank you
Hello, the issue that I raised about template tags during import has not been resolved.
Also, during “send using file”, the page black-out, completely blank without any action button or process.
Hello,
Thank you for reaching out to us. We’re here to help!
To best assist you, please create a support ticket on our support portal at https://codeglen.ticksy.com/. Once your ticket is submitted, our technical team will review your case and get back to you.
Please note, due to the volume of requests, it may take up to 24 hours for a response. We appreciate your understanding and patience in this matter.
Thank you
I have sent you a support email 2 days ago, I haven’t received feedback. Kindly check your gmail
Dear valued customer,
We regret to inform you that, as of the moment, email support services are temporarily unavailable. We kindly request you to utilize our support ticket system for any assistance you may require. Your understanding and cooperation are greatly appreciated.
Thank you for choosing us!
Greetings, Do we really have to pay for support directly linked to system features that are promised and not working? Seriously?
I can not create a ticket citing end of support. I just need help with system features that is said to be functioning but not working
Hello,
Thank you for reaching out and your patience. In order to assist you more effectively, I would need access to your cPanel/hosting, the domain name for Ultimate SMS, and your super admin credentials to akasham67@gmail.com
Rest assured, all information provided will be handled with the utmost care and confidentiality. Once I have these details, I can investigate the issue further and provide a more comprehensive response.
Please note, it may take up to 24 hours for a detailed response due to the nature of the investigation. I appreciate your understanding.
Looking forward to assisting you further.
Thank you
HELLO BRO, I HAVE SENT YOU AN EMAIL. THERE IS ANAO ERROR. STATUS FAILED:
Status: Failed
Run At: 5th Oct 23, 3:30 PM
Reason: Campaign stopped. App\Jobs\SendMessage has been attempted too many times. #0 /home/XXXXXX/public_html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(519): Illuminate\Queue\Worker->maxAttemptsExceededException(Object(Illuminate\Queue\Jobs\DatabaseJob)) #1 /home/XXXX/public_html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(429): Illuminate\Queue\Worker->markJobAsFailedIfAlreadyExceedsMaxAttempts('database', Object(Illuminate\Queue\Jobs\DatabaseJob), 1) #2 /home/XXXXs/public_html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(389): Illuminate\Queue\Worker->process('database', Object(Illuminate\Queue\Jobs\DatabaseJob),
Hi,
Please give me a couple of hours, I will check and get back to you.
Thanks!!
I am currently utilizing the Jasmin SMS Gateway as an SMPP server. Could you please inform me when the 2-way SMS feature will be available? I would also like to know if there is an API available that I can use to create my own flow.
Additionally, is there an option available that allows customers to use only SMS templates through the API? Occasionally, I have clients who need to use fixed content for their SMS messages. This requirement is similar to the functionality offered by CloudAPI, where pre-approved SMS templates are used.
Hello,
Could you kindly provide the API documentation for your SMS gateway, specifically the two-way API? Once I have access to it, I will review the information and follow up with you.
Thank you in advance!
