1080 comments found.
hello i need the plugin to only multiply the prices of products. i want to DONT modify shipping price or minimum shopping, is it possible? to set fixed price in shipping, i dont want to convert
Hi,
Unfortunately, our plugin does not support the combination of the fixed price and exchange rate price at the same time.
Best regards.
Hi, how about changing automatically the currency for the shipping cost? Does the free version or paid version have this feature? I have the free version, but this is not working …
Hi,
Our plugin can automatically convert the standard WooCommerce shipping cost. It appears that you are using a custom shipping cost plugin, is that correct? You can test this feature with the free version of our plugin. Let’s confirm and keep us updated on this issue.
Best regards.
Hi and thank you for the fast reply! I tried using the free version of your plugin but the multi currency option was not working for the shipping costs – what I mean is, when I set, let say, 7€ for the shipping as flat rate, it doesn’t convert the price to the other currencies and it stays “7” for each currency, which is not correct… I hope you can understand what I mean and help me further. Thank you in advance!
Hi,
We have rechecked our site, and the plugin is correctly converting WooCommerce shipping cost.
Please ensure you have resolved any conflicts with third-party plugins by following our self-service guide. Let’s re-examine the issue and keep us updated.
Best regards.
Is this option only available for the paid plugin or also for the free one? I am using the free one. Thank you!
Hi,
Yes, you can test with the free version, I also checked and verified.
Best regards.
Is it compatible with dokan?
Hi,
We and the Dokan author have exchanged a cooperation agreement to ensure compatibility between the two plugins. This is currently in progress, so we kindly request your patience.
Best regards.
How much longer roughly ?
Hi,
We apologize for not being able to provide a specific time frame for full compatibility, as there are several tasks involved in achieving this.
Best regards.
Can 1 key purchase use for more than 1 woocommerce websie
Hi,
We regret to say that one license can just be activated on one WooCommerce website.
In case you use the WordPress Multisite network, it is possible to activate it on the main domain and subdomains.
Best regards.
Tried your support but could not login. Recently your plugin has sent 266,000 emails for currency changes, have turned off email notification fur now. Is there a fix?
Hi,
Thank you for reaching out to us.
1. Your account was successfully activated on our system, you should create tickets normally, please kindly follow this right way to post tickets on our support forum.
2. Regarding duplicating the exchange rate notification emails, please get in touch with us on our premium support forum, and we will help to investigate this issue.
For any circumstance, please contact us at support@villatheme.com.
Best regards.
Hello Guys, did your last update remove the bulk fixed price change option ? Cannot see it any longer in WP admin panel.
Hi,
Thank you for bringing this to our attention. We will address this issue, and a new version will be released shortly.
In the meantime, feel free to reach out to us through our channels, and we will provide you with the fixed file.
+ Email: support@villatheme.com
+ Forum: https://villatheme.com/supports
Best regards.
Hi Vu,
Thanks, I’ll wait for the fix.
BTW, I also realized that the currency switcher button [woo_multi_currency] is not working anymore when placed as a widget on the home page, while it stills works when placed on the cart or checkout page, would it be also related to the last update ?
Hi,
This issue is likely caused by a conflict with 3rd factors, as it is working correctly on our end.
In this case, don’t hesitate to contact us on our Presale forum; we will help investigate the issue. Our forum: https://villatheme.com/supports/forum/presale/
Best regards.
Thanks for checking quickly on your end, I’ll check plugins and related and will revert back through your forum is necessary. Cheers.
Currency Price Switcher, Display a currency switcher “under” product price in single product pages. could you please let it “behind ” the price? Putting it “under” takes up too much space.
Hi,
Thank you for reaching out to us.
The option you need is not available. However, if you just want to display the currency switcher behind the price on (a) certain pages, provide us with the site URL, we will help to check.
Best regards.
Hello, I have a situation. My page is in Euros, but my payment processor only supports dollars. Can I have the entire page displayed in Euros but when making the payment, only charge in dollars?
Hi,
Thank you for reaching out to us.
Yes, it is possible when using the Checkout currency feature, you can control the desired checkout currency, see this: https://prnt.sc/Y2Mm24XqCISH
Best regards.
I want to report a bug that should be fixed as soon as possible, it causes many problems!
The fixed price per currency feature is not working as expected with the variable products!
Hi,
We’ve tested the fixed price feature for variable products, and it appears to be working without any problems.
Could you kindly provide us with the steps to replicate this issue?
Please note that the issue may be related to a conflict with third-party plugins in your site environment. You can refer to this self-service guide for assistance.
You can contact us on our support systems:
+ Email: support@villatheme.com
+ Presale forum: https://villatheme.com/supports/forum/presale/
Best regards.
Hello is this plugin compatible with new feature from woocommerce? HPOS? Thank you for information.
Hi,
Certainly, in the free version, we have already implemented an update to ensure compatibility with HPOS. You can verify the free version.
For the premium version, a new official update will be released shortly.
Best regards.
Hi,
Yes, our premium plugin has had the opportunity for partial compatibility with StudioWombat’s Product Fields For Woocommerce Pro. You can see this compatibility list: https://docs.villatheme.com/woocommerce-multi-currency/#page_section_menu_3939
Best regards.
What do you mean by partial compatibility? What are the limitations ?
We want to clarify that we conducted a specific case for our customers who are using StudioWombat’s Product Fields For Woocommerce Pro. However, we haven’t conducted a comprehensive test of all the functions when both plugins are used together. Furthermore, please be aware that plugin features can change or receive updates over time, so it’s necessary to periodically review and address any potential issues that may arise.
Hi Guys, excellent plugin, I have a question before buying, does it have a rounding price to the nearest number feather? please, confirm. regards
Hi,
This request can be achievable using the price format feature, you can see this part of our documentation: https://docs.villatheme.com/woocommerce-multi-currency/#page_section_child_menu_3930
Best regards.
Hello! this is a pre-sale question. I want to know if with your pro version, is there any way to convert product prices only (MXN to USD) , but not shipping cost? The reason is that we have DHL Shipping Express plugin wich send us shipping cost in pesos for Mexico and shipping cost in USD for US so, when a customer enters from US Country it will convert the price of the product (MXN > USD) but will also convert the already USD shipping cost and it will be incorrect; or at least only when the country is US, is there any way to avoid the shipping conversion?
Hi,
Unfortunately, the feature you asked for is not available in our plugin.
Best regards.
Do you have customization service for that matter?
Hi,
A new update for you.
We had a chance to make our plugin – premium version work with the DHL Express Shipping for WooCommerce by Octolize which allows you to set the shipping cost of the DHL in a certain currency, this setting is in WooCommerce settings > Shipping when the 2 plugins are activated.
Therefore, your request is possible.
Best regards.
Great news! I will install that DHL Plugin and yours premium thanks!
Hello
Please I’m trying to purchase this plugin. My question is, I saw in the free plugin I can switch BTC and other crytocurrencies too. I discovered I have to buy the plugin to have automatic exchange rate update. Please will this work seamlessly with Cryptos?
Thank you for your prompt response
Hi,
We confirm that our plugin supports three cryptocurrencies: ETH, LTC, and BTC. The auto-update exchange rate feature works properly.
Best regards.
Thank you so much. Is there any possibility getting USDT?
And also, will there be a need to connect to a another currency rate API?. Thank you for your prompt response
Hi,
This currency USDT is not supported in WooCommerce by default. Once it is listed in WooCommerce, it will be available in our plugin.
Which currency rate API do you want to integrate?
Best regards.
Is there a function so that an article is displayed in the selected currency and not in another?
Hi,
Do you mean your product type is the articles? The feature you ask for is the auto-detect currency based on the customers’ IPs. And our plugin works fine with the standard WooCommerce product types: simple and variable product types.
However, you can experience our free version to test this function: https://youtu.be/XIfK0AdFuk4?si=ZGyCDbi8IGtaVP33
A more graphic example
My store has a t-shirt in USD, but when I click on Euro it does not show in that currency because I do not have stock in that country.
But I have another t-shirt that when given in USD and Euro shows up because I do have stock there.
Hi,
The out-of-stock status of a product has no impact on our plugin’s currency conversion, I have checked again. This means that even if a product is out of stock, the price can still be converted as usual.
You can follow our hints for self-guide service to detect if a conflict with a 3rd party in your site environment.
Best regards.
I think you still haven’t understood me. My store sells from two different regions.
I have stock in the USA and the United Kingdom (with their respective currency), some items are shared in both. but others are exclusive to each region.
Can I indicate with your plugin that this article is only displayed in the USA and not displayed in the UK version?
That is, we want to check that each item can independently have control of its stock and availability in each region. If it is not available, it does not need to be displayed.
I need an external plugin so that it does not show it according to the IP or the region.
Hi,
Thank you for your clarification.
That is, we want to check that each item can independently have control of its stock and availability in each region. If it is not available, it does not need to be displayed.
Our plugin does its function to convert the currencies on the frontend. The feature you asked for is not available in our plugin.
Best regards.
Hi. Does it work with WPML? So when changing language, it also changes currency.
Hi,
Yes, it is possible. Our plugin is compatible with WPML and Polylang and supports changing currencies according to the site languages.
You can try this feature using Polylang in the free version, the feature with WPML is only in the premium version.
Please make sure these 2 plugins are activated, in our plugin > Location > Auto detect: Language Polylang, and configure the language with the respective currency.
Best regards.
Hi guys, this plugin is not compatible with HPOS in woocommerce, will you be updating this soon please?
Hi,
We already made our plugin compatible with HPOS in WooCommerce and the official update will be available soon. You can contact us via our support channels, we will share the file before the release.
+ Email: support@villatheme.com+ Presale forum: https://villatheme.com/supports
Best regards.
Hi, i am testing the free plugin with varnish & cloudflare to see if it’s worth it to get the paid version. When varnish is on, my staging website isn’t changing currencies at all when clicking on them. Is there an out of the box solution for this? Adding an exclusion for wmc_ip_info to the cookies list isn’t working for me.
Hi,
Could you please share this plugin file with us so that we can help check its compatibility?
You can contact us at:
+ Email: support@villatheme.com
+ Presale forum: https://villatheme.com/supports
Best regards.
It’s your free version that can be downloaded here: https://wordpress.org/plugins/woo-multi-currency/
Hi,
I think you misunderstood my meaning.
We require access to your site’s environment to thoroughly test for compatibility. Could you please provide us with the necessary access and environment?
Best regards.
Hello! Good day. Your plugin was working perfectly without any problem. Suddenly it started to cause 504 error Gateway Time-out for the website without making any change in the website. I tried to delete it and re-install it, but the same problem. Nginx error log doesn’t show any PHP error. When I change its name from the console (i.e. delete it from the console), the website works perfectly. It’s a very weird case. What could be the problem? On the same server there are more than one website that have the same plugin and work perfectly without any issue.
Hi,
We are back to work after a few days off for the Independence Day ceremony. Thank you for your patience.
This is a technical issue and we need more information to detect this issue further, please kindly contact us via our support channels:
+ Email: support@villatheme.com
+ Presale forum: https://villatheme.com/supports
Best regards.
Hi,
Welcome back. I hope you enjoyed your vacation.
Below is the error I detected. It seems that there’s a problem between your plugin and the latest woocommerce version 8.0.3. I’ve PHP 8.1.2. I updated your plugin to the latest version too (2.2.5), but it didn’t help. This problem has never happened before, it just started a few days ago.
I was able to solve the problem temporarily, but after one day, the same problem occured again. Once it happens, the whole website goes down (504 Nginx error) and even the admin panel too. So, the only way to get the website running is to go to the Linux console and change the plugin name, then disable Woocommerce. After that, enable your plugin and then woocomerce (must enable the plugin before Woocommerce). It worked with me, but unfortunately, after one day or even a few hours, the same problem happened again. I think there’s a priority issue with Woocommerce. I want to make it easy for you because I’m sure a lot of people will experience the same issue, and it’s so critical to stop the whole website.
2023/09/02 12:35:00 [error] 1670148#1670148: *44455 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught Error: Class "WC_Geolocation" not found in /var/www/html/shinysky/wp-content/plugins/woocommerce-multi-currency/frontend/location.php:214
Stack trace:
#0 /var/www/html/shinysky/wp-content/plugins/woocommerce-multi-currency/frontend/location.php(106): WOOMULTI_CURRENCY_Frontend_Location->detect_ip_currency()
#1 /var/www/html/shinysky/wp-includes/class-wp-hook.php(310): WOOMULTI_CURRENCY_Frontend_Location->init()
#2 /var/www/html/shinysky/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
#3 /var/www/html/shinysky/wp-includes/plugin.php(517): WP_Hook->do_action()
#4 /var/www/html/shinysky/wp-settings.php(632): do_action()
#5 /var/www/html/shinysky/wp-config.php(97): require_once('...')
#6 /var/www/html/shinysky/wp-load.php(50): require_once('...')
#7 /var/www/html/shinysky/wp-blog-header.php(13): require_once('...')
#8 /var/www/html/shinysky/index.php(17): require('...')
#9 {main}
thrown in /var/www/html/shinysky/wp-content/plugins/woocommerce-mult" while reading response header from upstream, client: 178.77.151.8, server: shinysky.com, request: "GET /blog/ HTTP/2.0", upstream: "fastcgi://127.0.0.1:9999", host: "shinysky.com"
Hi,
Thank you for your further information.
This is a technical issue and we need more information to detect this issue further, please kindly contact us via our support channels:
+ Email: support@villatheme.com
+ Presale forum: https://villatheme.com/supports
Best regards.
Hi,
I’ve sent you an email containing all the details. Please check.
Thanks.
Hi,
We have received your email and forwarded your problem to our developer. Please wait for our response via email.
Best regards.
Hello good morning. I saw the plugin, liked the features and bought it.
I’m happy, thanks for the great work.
I have a question, the automatic updates of the plugin are for life, right? Or do they have a limit date? Most of the plugins that I buy have a lifetime update, and I just want to be sure with this plugin, thanks.
Ozni Sosa
My question is because in wordpress I got this message
Key is correct. You can update automatically until Feb 29th 2024
The truth is that I would like to be paying from time to time, although it is a great complement. Being honest I would like a lifetime update.
Thank you.
I look forward to your response, to see if I can still make a decision.
Hi,
Thank you for using our plugin.
The auto-update plugin feature is limited to 6 (a regular license) or 12 months (an extended license) depending on your type of license, after the support duration, you can keep updating the plugin through one of these manners.
Best regards.
Hello, thank you very much for answering.
Please, I would like to clarify, after 6 months (regular license) will I be able to continue using the automatic update with the key? Or will I have to update manually using FTP with my server?
That is, even after the 6 months of regular license ends, the plugin will continue to update automatically without my having to intervene, right?
I would also like to thank you and congratulate you on the great plugin you made, which works perfectly.
Thanks for everything.
Ozni.
Hi,
Thank you for getting back to me.
Regarding:
after 6 months (regular license) will I be able to continue using the automatic update with the key
The answer is no, after 6 months the auto-update feature will end, to keep updating the plugin automatically, you need to renew the item support. You can see this article.
Best regards.
Hello, thank you very much for all the help and also for the link that helped me a lot to understand it. I think after support I’ll get manual updates.
Once again, thanks for everything, Greetings and best wishes.
Great plugin.
It’s great to hear from you. If you need any further assistance, please don’t hesitate to contact us.
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